Screens go black when publishing to html5 using captivate 6

HELP!  I'm so frustrated.  When I publish a particular file to html5, there are three screens that go black.  You can hear audio, but there is just a black screen.  It works perfectly fine when I preview the project (prior to publishing).  I just downloaded the latest update and I've tried re-building those slides in a new blank project.  Nothing seems to work.  The slides just have text captions, highlight boxes and images. No effects.
Please help?!

I was able to publish successfully to html5, but the issue is occurring with publishing to mp4.  Please help?

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