Screws fell out of HP Envy TS Notebook PC

The screws that connect the screen to the keyboard have become loose several times over the last few months and even though I've tightened them as soon as I could after I realized there was a problem, I've lost the one on the left-hand side.
Where could I get a replacement for this? I was trying to look on ebay but I wouldn't even know what to look for as I know there's a lot of different kinds of laptop screws but don't know what kind these are.
Thank you!

Hi @Noel124
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Sparkles1
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Yoga 2 Pro screw fell out again - THANKS LENOVO

OK, so I've been an owner of the Best Buy Special (the Yoga 2 Pro with 256 GB SSD, 8 GB RAM, and i7 CPU) since last November, and the system died on me once a few months back. Fine, I send into Lenovo for repair and they got it back to me pretty quickly. Soon after getting it back, one, then two screws on the bottom side of the laptop fall out, and others look like they're precariously close to doing the same. At the time I didn't even have an idea of what screwhead these were (now I know they're Torx), but I was missing 1 out of the 2 that fell out. I called Lenovo to ask if they had an extra screw to send me and unbelievably, they told me the only way this could be resolved was to send it back to them. I went to my local Best Buy's Geek Squad, and they said they didn't have any screws or means of screwing in the one I still had (so what do they do exactly?)
Finally, I gave in and sent it back to Lenovo for another week's turnaround time to replace two lousy little screws. Well, it's happened again in the last week, and I do not know when or where it fell out, but I sure as hell don't plan on losing my computer for another week's time over a screw. So does anyone know where I can locate the world's smallest Torx screw? The service manual is of little help in identifying it, in fact I think it's completely off because it says it's a Philips or flathead (can't remember, but it was wrong) and nylon-coated; and even if I did know how to ID this screw by measurement, etc., all the screw stores I've seen online tend to sell their wares in bulk. I just want one, and Lenovo can't even give one to me. This is ridiculous.
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Solved!
Go to Solution.

I was able to find the size of the screw and went into a TrueValue store and purchase them. Its M2 5mm screw. they had a M2 6mm that was flat head. it worked and it really dosent matter what type of head it has, just as long as it fits.

Hard drive screw fell out and doesn't load half the times. (t41)

I have a T41 thinkpad and i saw the screw on the bottom holding the hard-drive is gone. When i turn off/on computer it sometimes loads, sometimes is very touchy where if i bump lower right side it turns off hard-drive. What should i do?

Pull the hard drive out entirely, then push it back in as far as it will go...and make a trip to the local hardware store. I'm sure that $1 or less will resolve this issue.
Cheers,
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How do I disable the Symantics TouchPad on my HP Envy 14t notebook?

I have tried to modify the sensitivity of the touchpad on my laptop, but it's still so touchy it's driving me crazy. The other issues I looked at here in the Community forum don't pertain to the machine or utilities I have.
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@kiltinshire,
Thanks for posting back.  As you may be aware there are multiple versions of HP notebooks, most control functions are found in the user guide.  If you can not find it there then you would have to go to how to disable hard ware in windows.  That is a microsoft topic.
You normally have 2 choices to physically shut it off.  First the touchpad has a little button in a corner depending on model.  Use a function key it will have a diagram of a square and a finger.  These methods have been used for years for turning your touchpad off. 
Next is just google how to turn off touchpad in windows 8.  Here is a couple links that you may find useful that I found using that search.
TouchPad and Keyboard
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How to disable laptop touch pad in windows 8
Now if you are actually trying to find a way of permanently shutting off the touchpad so that it does not come on again you will have to dig into Windows help for that. If Windows sees the hardware at start up it will by default try and load the base driver for it and most likely turn it on when you reboot.
The only other way is to open up your notebook and disconnect the cable that goes from the touch pad to the motherboard so that does not happen.
I am hoping that helps.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

HP ENVY 17 Notebook PC Cannot Install Cyberlink PowerDirector on Fresh Install Windows 8.1

HP ENVY 17 Notebook PC
Product number: F5D54EA#ABU
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I replaced the original system drive with a SSD, fresh install of wndows 8.1 (not recovery disk), now I canot install Cyberlink PowerDirector downloaded from HP sp69386. During installation it fails with "This is not a valid HP drive, Setup will now abort" It obviously requires something to be available on the drive but I don't know what.
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Hi @Darren104
Welcome to the HP Support Community. I saw your post regarding the problem installing the Cyberlink PowerDirector software. As the PowerDirector software is DVD software I can't see how a new SSD would cause the “not a valid HP driver” if you had changed out your optical drive then maybe. I would recommend that you give us a call at 1-800-474-6836 in North America or start here if you live outside of North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
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I work on behalf of HP

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Hello all, My 1st post.
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When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
Please contact official HP Customer Support in your country / region, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for the computer. Software may not be covered by the warranty and there may be a charge for the HP Recovery Media.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
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This is a user supported forum. I am a volunteer and I don't work for HP.
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Satellite Portege R705 Screws falling out from inside computer

I've had two screws fall out of the INTERIOR of my Satellite Protege R705. The first one hit my right hand as I picked up the laptop off my lap. The second one fell off today when I picked the laptop up by the top of the screen (while it was open). I did not see this one fall but heard it hit the floor & it was exactly the same type of screw as the first one. Again, there are not screws missing from the exterior of my computer, or the opened DVD player.
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I just bought an HP Envy TouchSmart Notebook yesterday and I can't figure out how to get the touchscreen to work. The touchpad works fine, but touching the screen does nothing. The box says that it's the m6-n010dx model.

Hi , Welcome to the HP Support Forums! I understand that your Touch Screen is not working on your new HP Envy TouchSmart Notebook. I will try my best to help you with this. The Touch screen should be on by default. But, just in case it was disabled inadvertently, try the steps in this document for Troubleshooting Touch Screen Issues in Windows 8. You can also try these steps to make sure that the Touch screen is enabled.1. Press the Windows logo key + X.
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HP Envy m6 Notebook - How to Turn On Touchscreen?

I just bought an HP Envy TouchSmart Notebook yesterday and I can't figure out how to get the touchscreen to work. The touchpad works fine, but touching the screen does nothing. The box says that it's the m6-n010dx model.

Hi @Michelle914,
Welcome to the HP Support Forums!
I understand that your Touch Screen is not working on your new HP Envy TouchSmart Notebook. I will try my best to help you with this. The Touch screen should be on by default. But, just in case it was disabled inadvertently, try the steps in this document for Troubleshooting Touch Screen Issues in Windows 8.
You can also try these steps to make sure that the Touch screen is enabled.
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Bottom 2 screws fallen out of Macbook..could this cause a kernel panic?

Ive had my macbook black since november 2006... havent moved it around a lot... except for when it has needed to go back in for repairs.
Ive had the LCD and logic board replaced (the LCD had some weird vertical lines going across it) and the logic board went above 103 degrees celsius.
About 2 weeks after I got my beloved mac back from repairs, I noticed that 1 of the screws (towards the back) had just fallen out. I didnt give it much thought at the time, until the corresponding screw on the right also fell out.
Both of these screws would simply not go back in. Gravity pulled them out like an ejector seat of a fighter plane.. just gone.
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Hi
This sounds plausible to me, esp if you get the KP after moving the computer. I suggest you take it back to the repairer.
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I received my laptop back today anticipating that everything would work perfectly but some of these same issues are still occuring. The touchpad and the cable that connects it were both replace and the laptop was wiped clean.
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Since the hardware was replace is there a software problem. This sems to be occuring to so many people.
What is going on?

http://www8.hp.com/us/en/support-search.html?tab=1#/qryterm=HP%20ENVY%20m6%20Notebook&search_search...
1. Please click on the above shown link and select the exact notebook model
2. Select the exact and relevant Operating System for your notebook
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Hope this helps, for any further queries reply to the post and feel free to join us again
"I work for Hewlett-Packard"
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K N R K

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
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If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
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I got my ipod touch (4th generation) on March 20,2012, and it fell out of my pocket and cracked the screen. I would like to know how much it costs to get it repaired and how much insurance costs. Thank you for your time.

I got my ipod touch (4th generation) on March 20, 2012, and it fell out of my pocket when I jumped. Unfortunantly, the screen cracked very badly, and it has become a hazard, not only for the many cuts I have gotton on my fingers from the ipod screen's broken glass, but for what I type (because the screen is cracked so badly, I cannot see what I am doing). The ipod has become pointless to own in its condition. I would like to know how much the repair would be, where the best place to get it done is located, and how much future insurance would cost in the United States. Thank you for you time.

See "Repair Pricing."
No clue where you can purchase insurance but it's probably not worth the price.

Screws fell out of HP Envy TS Notebook PC

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