Script bug is trying to steal account information....
A script run on error is occurring upon loading... The system often displays my account log in information in the window or scrolling bar at bottom of screen....
Timskey wrote:
Someone is trying to hack my apple account
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team..
Similar Messages
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How do I get extra charges credited back to my account? I was over charged three times on an app I bought.
So any time any company accidentally charges you 2-3 times, they are trying to steal your money? In most cases, they fix it on their own after they catch it. If you want to make them aware of the issue, contact iTunes Support: http://apple.com/support/itunes/contact/
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I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!
If you want to use it, click Review and check your account information. Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.
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Trying to make a purchase on itunes and keep getting prompted to verify account information. I've done this and when i click done, it says to fix errors; i repeat the process then it says to contact apple support. Any ideas or other experiences with this? I've had this happen before and it got resolved after i called them and it took a few days, not very convenient. The same thing happened when I was just trying to update my account info with a new billing / account address.
ThanksYou will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
i have a broken desktop which had my itunes account on it.
I am trying to get the information onto a new laptop and itunes programme but cannot. I have only managed to copy over some of my music as i had it on an external drive.
I also cannot get my iphone 5 to be recognized on the new itunes.
HELPiTunes as you see it in the application window uses a series of files and folders contained in the iTunes folder. Some people make the mistake of only backing up their media in which case all you have is a bunch of media files without the iTunes structure. In that case you have to build a new library yourself.
What exactly do you mean "not recognized"? The phone does not show up on the computer at all, or it does but it says it will wipe the phone? The wipe the phone stuff is again because it cannot find the original library to which it was synced. You need to transfer the entire iTunes folder from the old computer or the backup you made of it.
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391 -
I'm trying to sync my iphone in IPhoto. I get this message "your MobileMe account information is not correct". "The provided login or password is not valid." when I click on the "Open MobileMe Preferences" button, it doesn't take me there. Help please.
Mobile me has been discontinued for over a year. What system and iPhoto versions are you running?
How are you trying to sync? With Photo Stream or thru iTunes?
Do you have an iCloud preference pane in your System preferences?
Do you meet the minimum requirements for iCloud and Photo Stream?
iCloud: System requirements
iCloud: Photo Stream FAQ
OT -
I wanted to know how i can remove my account information off my iphone, because i keep trying to update my apps and it asks me to fix my billing information seeing as my card is now empty at the moment, it acts as if my updates cost money.
Hi Broken Smoke,
Welcome to Apple Support Communities.
You can change the iTunes Store information associated with your Apple ID, and select None as your payment option. See the steps in this article for help:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Changing your account information using an iOS device:
Tap Settings on the Home screen.
Tap iTunes & App Stores.
Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
Tap View Apple ID.
Enter your Apple ID password.
To update your name, billing address, or payment information, follow these instructions:
In the Edit section, tap Payment Information.
Update the information that you want to change.
Tap the Done button when finished.
Have a great day,
Jeremy -
A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details
it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.
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I have an old generation Apple TV 160GB when trying to rent I get a message that I have to authorize my account information on my computer via iTunes...There is no problem with my account info how is this done?
stf10 wrote:
... trying to move my I tunes to my ny PC. ...
From where are you trying to move your iTunes... -
iCloud asked me to reenter my password to get mail and when I did, it rejected my password. I'm trying to reenter in mail account information, but it won't let me because the incoming mail server field is blank, but I can't enter anything into that field.
No, didn't have to sign out. As I started to, got a messge saying something about losing all my calendar information, which unnerved me so I didn't sign out. It was correcting the password in another email account that corrected the situation for me.
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I hav tried your way of editing the account information, but my billing is not editing , I want to change my card no. but I am not able to do that,would you please assist me,I hav tried the above described methods
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I keep getting the message "unable to verify account information" how do I fix this? It happened out of no where and I tried re-entering the exchange info and it won't stop giving me the message...any ideas?!?
I already reset network settings like someone suggested, but still cannot get my exchange acct to work.I'm having the same problem but with high speed access.
Anyone know the answer?
~Chris -
Trying to set up hotmail account on iPad. unable to verify account information. Help
Changed hotmail password on PC. iPad2 stopped fetching hotmail. Deleted account from iPad2. Tried reinstalling. continue to get message "Unable to verify account information". What do I do now? Help.
Aloha Helzo,
Not sure if it's solved or not. I did have to uninstall all my CC from the old computer before I was allowed to install on the new computer, but it still kept telling me I had to buy the programs. I'll just watch and see if I get double-billed. I should know within a couple of weeks. If I do, then I will try and resolve it through the people in the billing department. that's how I ended up having to resolve it last time I changed computers.
Leilehua -
Can't set-up outlook account on my Iphone5, IOS 7.1.2.
after enter info i get "Unable to verify account information."
What to do?ONly paid hotmail account can be set up on the device/ computer. Contact hotmail for support
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Trying to edit my Adobe Account details: "Your account information couldn't be loaded."
Hi - I need to change my email address that is stored in my Adobe account but whenever I try and edit my account details I keep getting the following message (in red):
Your account information couldn't be loaded.
Any suggestions?
Regards
JulianThis is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
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