SCRM - Signature document section

Hello,
I created a non spec related sourcing approval.
I created its related workflow.
I move this SA onto step 2 where I set a signator.
In step 2 signator receives an email notification and signs off in AGILE system.
Then he checks the sourcing approval: he goes into the SA screen, clicks on SIGNATURE APROVAL TAB.
History is well maintained but signature document section still shows "review".
If another user logs in, he can see information to be correctly updated.
I would like to know why system does not refresh screen although I still click on F5 or CTRL + F5.
Also, how long does it take too?
It is very confusing for all users and signators.
Please advise
Regards
Daniele

SR confirmed it is a bug.
They will look after it

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