Scroll broken when using the cloud

One of the side scrolls buttons does not work.  I cannot scroll down to see my messages in the in box of Microsoft "the cloud"

What is "the in box of Microsoft "the cloud""
Do you mean Microsoft Outlook for Mac?
If so, you should ask Microsoft. That sounds like a problem with Microsoft's software. The iCloud email account cannot affect scrolling - it's just the same as any other email account.

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