Scroll wheel on Microsoft Comfort mouse 4500 not working in Framemaker 7

Hi folks
It is another scroll wheel not working in Frame 7 question.  I have just attached a Microsoft Comfort mouse 4500 to my machine, downloaded the software, IPx86_1033_8.20.468.0, for this mouse as required by Microsoft  and the scroll wheel does not work, this is the fourth type of mouse installed of different makes.  Is there a fix for this new mouse so I can scroll in Frame or can anyone recommend a mouse that will work?
Microsoft are saying the mouse is not fauly as it works in all other programs and PDF as well.
I have removed and reinstalled all software as recommended by Microsoft, and even tried installing in different configurations still to no avail.
Any suggestions would be appreciated,

Now that search is working, we can find:
2001: Scroll wheel on my mouse won't work in FrameMaker (Windows)
http://forums.adobe.com/message/1240535
2009: Frame 7 question - arrow keys / mouse scroll wheel don't work
http://forums.adobe.com/message/2422860
I've not tried any of the solutions.
And, what version of Windows?

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