Scrollable Frame issues

scrollabe frames create dead space making it unable to flip to the next page
PLEASE HELP

I think I have had the same problem. I created two horizontal pull out tabs, the first one was the largest content frame, taking up a full half of a page vertically, and contained a vertically scrollable frame within. It was set behind the second frame which took up the full width of the page but only the lower quarter. I discovered two things: the upper, smaller content frame made the vertical scrollable frame within the other content frame have a smaller 'scrollable area' so you could only scroll where the other frame didn't exist (even though it is not visible). Also, the whole page navigation (moving from page to page, either up/down or sideways) was now limited to a small area in the top left corner where neither content frame existed. Needless to say the client was not happy and they have now become object states instead in order to maintain use of the whole page for navigation, as most people would use the lower right corner to swipe.

Similar Messages

Scrollable Frame issue on iPad 'Adobe Viewer'

I'm wondering if anyone else has this issue when previewing a folio with the iPad viewer.
The issue is when I have a full (or even part) page scrollable frame on a page and once I have vertically swiped/scrolled to the end of the scrollable frame, then the next vertical swipe seems to stick much more than usual and requires a much longer/sustained swipe to get it to move on to the next page.
This issue is only occuring when previewing a folio on the iPad viewer. It behaves as expected (short normal swipes) when previewed on the Desktop 'Content Viewer'. It also behaves as expected when simply previewing from the Folio Overlays panel – both on the Desktop viewer and iPad viewer. It also behaves if I import the article as PNG format into a folio, however I am requiring vector quality/display for this project so can't ignore the issue.
It also does not fix the issue to select 'raster' rather than 'vector' in export options within the 'scrollable frame' folio overlay panel.
My first thought was that maybe this is just a quirk of the iPad viewer, but the fact that the behaviour works in most other scenarios has me guessing. Maybe i am missing something somewhere which may explain this. I see the use of Scrollable Frames in this manner within many apps (in vector/PDF) without experiencing this issue, hence why I am leaning towards it being a quirk of the viewer when as a folio with a PDF scrollable frame.
I am using the latest viewers (Desktop and iPad app). The folio's tested trying to resolve this issue have been in both v26 and v27. Using InDesign CS6 on Mac. Same issue happens whether iPad is horizontal or vertical.
Please let me know if you need any further details on my setup or what i have been testing if that will help.
Thanks
Ross

i had this problem once, in the folio producer have you given the folio a name, number and description?
also in the viewer on the ipad they are not nessecarily in the right order - so scoot about on it
if all else fails, delete the folio and re-upload, we had a glitch once and the only solution was to re upload
Tim

Scrollable frame ignores 'horizontal scroll only' on iPad3

Has anyone else come across this issue.. I have a 1024x788 folio article set to PDF. It renders nicely on both iPad 2 and iPad3, but scrollable frames set to 'horizontal scroll only' (which work perfectly on iPad2) still scroll vertically as well as horizontally on iPad3. The images pasted into the scrollable frame are cropped top and bottom. Making the frame the same height as the images works, but doesn't explain the difference between the two iPads.

Hi Felipe,
There are multiple reasons for choosing HTML articles instead of indd.
1. size. imagine around 20 pages of this content. the background pattern alone is in html one 4x8px gif repeated from HTMLResources, whereas in indesign it would be a picture of the whole canvas on each page on every 20 pages.
2. stylesheets. If i feel that the headers need to be in a different font or size, i can change the one stylesheet in my HTMLResources instead of opening 20 indd files.
3. Speed in desking job. It takes me not even a quarter of the time to insert all the content into the html articles compared to indd. Indesign is a much clunkier and heavier program to use than notepad.
I could go on, but I guess its no point in this thread..

Scrollable Frames bugs

Hi,
I got some errors with drop 19 while creating my first magazine....
1. Horizontal slider, placed on the left side. On the right side is an image with a contour and a textflow (nor sure whats the name for that n english...). If you scroll the text horizontally to the left, the textflow is as if the image is placed in the text. The issue is, that theres a bug with the overlay and placed mages on top of it, it thinks it is placed within the scrollable text
2. You cannot leave a page without a button when the scrollable text area is too big. I think at the end of the srollable text the page should flip. Users might be confused if nothing happens. This must be fixed soon. As i have a single license and a tight time frame, i cannot fix it later (without paying for it again..). Drop 19 is nearly useless with.scrollable frames, i read a couple of ther reports naming that issue...
Hope to get some jelpfull answers. In my opninion, the whole dps is in early beta. I started using it with drop 9, the handling is better now, but some fetures are still missing...
Kind regards
Simon

Another issue: scrollable text withn a scrollable text is working, but only if the scrolling frame is visible. If it is not visible on lage load, the font site s reduced and not scrolling, it is repeatsble, i can provide indd files if required

Hyperlinks within scrollable frames

I'm trying to get hyperlinks within a scrollable text frame to work but it's not working properly in the content viewer. Is it possible to do them within scrollable content, and if so, is there a certain technique that works best? Thanks!

Sorry -- I've created a scrollable content layer that works properly, just with text scrolling down. I've selected the text and created a hyperlink using the hyperlinks panel (that works for the text in non-scrollable frames). When I view the issue in the Content Viewer on the iPad, the hyperlinks outside the scrollable frames work fine and open, but those within the scrollable frames do not. Is there a specific way I should be creating the hyperlinks within the scrollable frames that I'm not doing correctly? Thanks.

Pullout sidebar help! When hidden the scrollable frame blocks interactive content beneath it.

Ok, I feel like this is one of those things that has a really easy answer and I'm just missing it but I have been kicking it around for a few weeks and can't come up with anything.
Really basic problem: I have a pull out sidebar for my app as a scrollable frame and it works fine. It is the top layer of course because it has to always be available from any part of the app.
The issue, as I said in the title, is that even when the sidebar is hidden and you can only see the pullout tab, the entire scrollable frame is still invisibly blocking all interactive content beneath it. So for example any buttons on that side of the app arent clickable, no video controlls, etc etc. Anytime you click on that side of the app it thinks you are trying to manipulate the scroll frame.
I don't know what to do!
Thank you for any ideas.

Redesign the page. That's simply how it works. The entire space of the frame is always live.
Try dragging in the middle where there's no content and you'll see that the content still scrolls.
Bob

Button in Scrollable Frame not working

Hey, I read lots of other questions concerning this topic but could'nt find a sollution
I am working with CS5.5 and the newest version of the Folio producer. I have a page witz a Video, some buttons and a scrollable Frame where are some pictures inside. These pictures ae grouped together and then anchored inside of the frame. Scrolling these images works fine, but when convert the pictures into Buttons and and link them to a random website nothing happens when I click them.
Is it only possible to test this on the iPad? At this moment I can only test in the Content Viewer Deskop Application. I have already tried everything...putting layers to the front or background, defining the pictures as Buttons before or after putting them into the scrollable frame...nothing is changing...
Now I am despairing a bit. Hope somebody can help me!

Yes yes, I know. But makes it a difference with this issue? Problem is: I have the iPad I use for testing only from while to while and I dont get it back before monday. Not a very good starting point to build a folio, I know...

Scrollable Frames canceled out by video on page

I had wired up a scrollable frame (tab) at the bottom of my page. Tested and everything works fab. I added a layer above this scrollable area and dropped several video clips into the layout. Those clips are part of the main page content.
As soon as I did this, the container and the scrollable content placed into that container doesn't render when the file is Published/tested. It fails on both Desktop and iPad Viewer.
If I hide the layers contain the video clips the scrollable frame content returns and works just fine. Is this a known issue that video even being present on the same page kills scrollable content?
New to using scrollable frames along side video content, and I haven't tried the myriad of hacks to get it to work. Want to start with the obvious questions... should this work?
Thanks
Steve

I've made some progress, and have also made some odd discoveries.
So, I was able to make the MSO work - but it doesn't work consistently. I went back to the original approach of putting the tab on the first state, and the videos on the next 3 states, This way the tab starts things off, and as soon as someone taps the invisible buttons to jump to any video, those videos play fullscreen.
The trick is a tap to return to the first state where you are then able to drag the tab (scrollable frame) up. It might trip a few users, but is a trade off, where most people will just try to drag it again and will have success. Acceptable for this secondary content.
This page is the last page in a 9 page stack. When I "Preview" the page on Desktop or direct to iPad. the page loads up by itself and everything works great!
However, when I upload the whole article/stack to the DPS server, and download it. I of course have to swipe down from page 1. When I arrive on page 9, the videos work just fine, but the tab is gone on the first state. It doesn't render at all.
Once you click to a video, you see the "dummy" tab appear on those other states. Clicking in that place holder area to return to the first state where the tab should be removes the "dummy" tab, and the actual tab doesn't render.
As you can imagine - this is maddening!
Thoughts I have... could something on the other pages be messing it up? Possibly, but every page in the rest of the article have static content, and 1 scrollable frames. No other videos OR multistates. And all the other scrollable frames work 100% of the time.
Is there a limit to the number of scrollable areas and I've hit it? I'm going to start trashing pages one at a time to see if I strike a nerve. But I'm grasping at straws.
If you think of something, all suggestions are welcome.
Thanks!
Steve

Bug - Button inside scrollable frame

Hi,
I got a button bug in my folio.
I made a scrollable frame with buttons inside it and the buttons controls a multistate.
When I tap the buttons they don't perform the action, it just change the color (click state).
It only performs the action when I tap again the same button.
What can I do to fix this issue?
Thanks.

Hi Bob,
I am using ID CC 2014 and testing on an iPad.
In my article, I made two objects a MSO and a scrollable frame with some buttons inside it.
My scrollable frame has buttons only and allows the user to slide these buttons horizontally.
The buttons has an action to change the states of my MSO (go to state).
The problem is when I test this folio on my iPad, If I tap any button, the state of my MSO keeps the same and the button goes to the Click State.
I can only access other state of my MSO clicking a second time on the same button.
So the button keeps on the Click State and my MSO change to the State that was scheduled.
What can I do to fix it?
Thanks.

Buttons inside of scrollable frames

I have a series of photographs that act as buttons that go to a page number. In one article, I've grouped together these buttons and put them inside of a scrollable frame. They work fine.
Now, in another article (both of these articles are part of the same FOLIO) these buttons just go to MSOs. The MSOs have pan and zoom enabled (a lot of interactivity going on). I've cut and paste these buttons inside of a frame and made it scroll, but the buttons are non functional. Why are buttons functional in one frame and non functional in another?

An update to the DPS tools that addresses the issues with iframe/HTML and buttons in release 25 is now available. Updated tools can be downloaded by following the link for the appropriate InDesign and OS version at http://www.adobe.com/go/learn_dps_install_en.
Neil

Android viewer scrollable frames

We often use scrollable frames in folios. Is there a chance the the native android viewer supports vector scrollable frames in the near future?

Yup, soon. We're trying very hard to get them done but there are some memory things on Android that get in the way of us releasing it. We're working on those issues now.
Neil

Layering of Scrollable frames

I have a design, that has a fly out scrollable menu on the left hand side of the page. I have another scrollable frame on the artboard that also scrolls. When the flyout menu from the left is opened and you scroll through it, you can see the other content. I have the other scrollable content above the fly out menu in my layers panel... but i did this because if it isn't the flyout menu will not let you scroll the underlying content.
Is there a way around this?
sorry if this isnt explained very well.
any help our advice would be greatly appreciated.
Thank you.

Hi Bob,
here is what im talking about. the first image (in green) is underneath the fly out menu (inside this issue...) The scrollable text on the green side is actually on a higher layer than the scrollable text on the (right image) this was done because when the text in the scrollable frame (in green) is on a lower layer than the stuff on the right side... you can scroll it. The scrollable frame doesnt work. Is there a work around for this? I hope this explains what I'm running into.
Thanks in advance.

DPS and Scrollable Frame text

Having an issue with text rendering inside a scrollable frame, it seems to be cut off slightly at the top. Seems to be a new issue, is there an solution outside of just adding a return before the first line of text?
Thanks.

Thanks, Bob. Seems like a fairly simple fix. Appreciate the help!

Dropped frames issue on a G5 2.7DP w/DV footage

Let me first tell you my setup:
G5 2.7 DP
8 GB RAM
WiebeTech TrayDock eSATA 4-bay drive enclosure w/Sonnet 4+4 eSATA PCI Card
(2) 400 GB Seagate Barracudas in the enclosure RAIDed in a striped config using Apple's Disk Utility
10.4
FCP 5
At seemingly random times, playback from the timeline will stutter and stop, thus throwing up the dropped frames dialog box. If I re-play from the same point, it will normally play. This has happened on several current projects in which I'm working in DV. I've also worked on a project in 8bit uncompressed using my Kona LS card with the same drives, and had the same error.
I've had this issue ever since I setup this system--from the first install of FCP5 to the most recent update of 5.0.3, as well as from 10.4.2 to 10.4.3. I've tried turning off the internal Airport card in the G5, and quitting all other programs.
There is a little utility that came with the Kona card to test data rate of your drives. I'm getting well over 100 MB/s Read, and slightly less write rates, so it seems like drive speed isn't an issue.
What is the weak link here? WiebeTech was nice enough to send me a replacement eSATA PCI card, and the issue hasn't gone away, so it wasn't a bad card, although I guess there could be some flaw inherent in all of the cards.
What other steps should I take to try and isolate/solve this problem? This is kind of embarrasing that I can't play DV footage on the timeline without the possibility of dropping frames--even when working with only one layer of video.
I'm capturing video to the eSATA RAID, and my project files/graphics reside on an internal SATA drive in G5 (not the boot drive--I added another seagate 250 gb). Seems like there should be enough throughput in this thing to handle basic edits, but I'm beginning to have my doubts....
Your ideas?????

Clay,
Regarding your statement "My thinking initially about my workflow was to not keep them on the same drive as the footage because my feeling is that the RAID isn't as "safe" as the single 250 GB drive I have inside the G5".
I store all of my media, GFX and project files on whatever FW drive I happen to be using for a project. I NEVER have media for a specific project on two or more drives. For safety's sake, I ALWAYS have my Autosave Vault set to my internal drive, with a relatively high save rate (every 10 min). That way if the FW drive ever failed completely, I'd at least have a recent copy of the project file to work with (even if I have to redigitize the footage or redo the GFX). All I can say is keep all of your media (per project) on one drive - it's been kind of the Bible in this industry for years, and as far as I know it hasn't changed.
As far as RAID's go, I'm no expert. But if I remember correctly, back in my old Avid days we also used to avoid having the media on different striped partitions - something else you may want to try if you're media is spread across a few stripes.
It seems like I've run across more than a few posts here regarding the same problem happening on Dual 2.7's. You may want to do a more thorough search here to see what you come up with. All I can say is I'm running FCP 5.0.3 on a G5 Dual 2.0 with only 2.5 meg of RAM and have had no dropped frame issues.
Try Matt's suggestion of playing some footage off of your boot drive (NOT recommended for everyday use!). If it works then it's got to be a problem with your RAID and not FCP.
Good Luck!
jeff

How to overcome "dropped frame" issues on my project

Hey reader,
I have a MacBook Pro 2.4GHz with 250GB hd (85GB free just now) running 10.4.11, FCE HD 3.5 (and QT 7.5.5) and using a Sony Handycam DCR-HC96 (which is works BEAUTIFULLY with iMovie 08 and 6 and is always used with Sony tapes) and I am not able to "capture" the tape content to my MacBook Pro because of the "dropped frame" issue.
The camera is connected to the external hard drive chain via Firewire cable to the MacBook Pro and I was trying to capture to the internal hard drive. I am in the UK and am still struggling to get my head around the different frame rates but initially I got the dreaded "dropped frames were encountered during the last capture attempt" and it just wouldn't work, so I unselected the report dropped frames tab and abort capture in User Preferences as was suggested on here.
Now I get "Capture encountered a problem reading data on your source tape. This could be due to a problem with the tape. Capture has been aborted and your clip has been saved" but the tape is fine (heads are also clean) as I had to (under time pressure, me) use iMovieHD 6 instead and it worked like a CHARM.
What can I do to use this software?
I KNOW I can import the iMovie footage but the disadvantage is the eternal rendering, I guess. I only ever used it once (because of its difficulties) and that was for pre-existing footage from iMovie and it was OK if not perfect. Just had to have a few hours extra for the constant rendering in preview...
Should I try to capture to one of the external hard drives? I read that the internal might be a problem as it is busy with the operating system jobs.
Please and thank you.

I got some dropped frames last night and posted this before noticing your post:
There can be a number of reasons for getting dropped frames during capture.
Yesterday I videoed a relative's wedding (in HDV) and on getting home late I captured the footage into FCP 6.0.3 only to find in a couple of places I got an abort on dropped frames.
This morning I decided to recapture and did so without a single dropped frame.
Why ? ......... there are several possibilities.
It could be that there was some physical problem with the tape or camera heads but I believe it was most likely caused by my camera's power supply.
Last night I used the battery whilst this morning I plugged in the power connector.
I feel that this provided a more constant supply of full power and helped prevent frames from being dropped. (The fact I was using FCP is immaterial as the dropped frames would almost certainly have also occurred in FCE).
From now on I will always use the power connector during transfer to and from the camera.

Scrollable Frame issues

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