Scrolling back in time more than 24 hours

Hi
YouView box in and working for two weeks with all going well. We are now gradually learning the new functionality & differences between this and a Vision Box with no surprises or disappointments so far.
One small thing to clarify is with the EPG and scrolling back the 7 days to watch/download programmes. It only seems to want to go back to 4 AM this morning and prior to that on all channels states "No information". I understood we should be able to go back 7 days?
I've turned it off & on and rebooted the hub (much to the irritation of the Broadband I fear!) but to no avail.
Any suggestions?
Tim
Solved!
Go to Solution.

This isn't the answer you want, but I have had the problem once before, I rebooted the box and it seemed to clear the problem. Can you try restarting just the box once more and see what happens?

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