Scrolling with Laptop Synaptics Touchpad

Hello, I have been using the Windows 10 TP for awhile now and I was wondering if anyone has a solution to this problem I am having. My Synaptics touch pad on my HP Envy computer scrolling is not working in IE 11 and Metro Apps. Scrolling is working in
Control Panel and Firefox and uninstalling and reinstalling my previous driver didn't work. I also tried installing a newer driver, but the issue still happens. I know Windows 10 TP is still early, but if anyone has a solution, I'll be glad to hear it. Thanks
for the help.

Andrw0830,
The newer driver that you tried installing should have been latest one for Windows 8.1. 
If it wasn’t, start by trying that first.
Another option if the latest Windows 8.1 driver didn’t resolve the issue is to reinstall the device (in your case, the Synaptics touchpad). 
To do this, right-click on your Start button and select Device Manager. 
Now find your device and right-click on it, then select Uninstall. 
Remember, you’re only uninstalling the device and not the driver. 
Once the device is uninstalled, restart your computer. 
Upon restarting, the device will be reinstalled and should resolve the issues you were experiencing.
Hope this helps!
Mike
Windows Outreach Team – IT Pro
Windows for IT Pros on TechNet

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  • [UNSOLVED] Synaptics Touchpad & Firefox: Horizontal Scroll

    Hey guys.. i'm having a problem with my laptop's Synaptics Touchpad and Firefox.
    I can't seem to get my touchpad to allow me to scroll horizontally in the browser (when, say, there's a wide image on a page for instance). Whenever I try to scroll by sliding my finger side-to-side on the bottom edge of my touchpad, the page scrolls up and down, just like the vertical scroll on the right edge!
    At first I thought it was a problem with horizontal scrolling on the Synaptics driver in general, but I discovered that if I have something like File Browser open, I can scroll horizontally with the touchpad, so the problem lies ONLY with Firefox.
    I have looked for solutions already and everything I find only talks about a possible issue where Firefox might treat the Touchpad's horizontal scrolling and Forward and Back actions and how to fix this. But this is not the problem I am having. But I do have mousewheel.horizscroll.withnokey.action set to 1 in my about:config, which from what I've read is supposed to be correct to allow h. scrolling.
    Any ideas?
    Last edited by flintmecha (2008-12-01 23:24:37)

    FYI, with my Synaptics touch pad and firefox, it works, but I have the mousewheel.horizscroll.withnokey.action set to 0 (default). In fact, all of the settings in about:config with 'mousewheel' in them are all at the default setting. I just had to setup the xorg.conf (old way) or the the /etc/hal/fdi/policy/11-x11-synaptics.fdi (new way) correctly to enable the horizontal scrolling.
    Good luck!
    Scott

  • Lenovo IdeaPad U510 touchpad scrolling with 2 fingers

    Hello. I bought a lenovo ideapad u 510 yesterday and I think I have a problem. whenever i try scrolling with 2 fingers i have to press harder than when i am simply just moving the pointer with 1 finger. is this normal? on my old laptop i didn't had to press harder with 2 fingers, but here if i don't the touchpad thinks i am using just one.

    paulalex93 wrote:
    http://www.synaptics.com/en/drivers.php this is the site where i downloaded the latest drivers
    This is your second post : "PS: i donwloaded the latest drivers from elan website and I also edited the sensitivity to light touch which is maximum."
    So which touchpad do you really have? Elan or Synaptic?

  • Fix for scrollbar in Firefox 4.0 not working with Synaptics touchpad

    Since updating to Firefox 4.0 I'm having trouble scrolling with the touchpad on my Dell laptop. I followed all the instructions here: http://support.mozilla.com/en-US/kb/Cannot%20scroll%20with%20mouse%20wheel%20or%20touchpad - updated the driver, then changing the settings in Firefox.
    After changing both the .numlines and .sysnumlines settings and restarting Firefox, the scrollbar works once or twice, then stops. If I change the settings and restart Firefox, I can get it to work again, but really - that gets old fast. Is there something that would be a more permanent fix?

    Its due to the adobe reader add on. I removed adobe reader and installed foxit reader. Now everything seems perfect. My laptop model is model is Acer Aspire 5820 TG and I use synaptics driver.
    Solution: (Courtesy - iuliand)
    If you have issues with touch-pad scrolling in FF4 do this:
    1) disable Adobe Acrobat add-on and test if it works, otherwise
    2) install the latest touch-pad driver.
    Hope this will help others.
    Edit:
    If the above does not work, temporarily disable all add-ons in order to check if there is another one that may cause this.
    Also, make sure you update to the latest touch-pad driver from the touch-pad manufacturer site (very easy to do if you have a Synaptics). Most of the time drivers from notebook manufacturer support site are NOT up to date.
    Keep in mind that you may need to do both things (disable acrobat AND install latest driver). Both are possible causes and may occur at the same time, as it was in my case.
    Edit 2:
    If you have an ALPS touch-pad and none of the above works, check dog425's post below in this topic. He pointed out a solution found in this thread: https://support.mozilla.com/en-US/questions/791829#answer-163071

  • Laptop + Synaptics Touchbad - scrolling problems (but 2fingers works)

    Hello Guys.
    Yesterday I finally decided to fine tune all the little things on my laptop. I have Compal FL90 - not the newest one but it works just fine. When I was working on windows, I could use the rightmost vertical part of my touchpad to scroll. I got used to this nifty feature and I am trying to achieve the same result on Arch. I had read the info about synaptics on the wiki -> used information from there to setup my xorg.conf. Now it looks like this:
    xorg.conf:
    Section "ServerLayout"
    Identifier "Simple Layout"
    Screen 0 "Screen0" 0 0
    InputDevice "Mouse1" "CorePointer"
    InputDevice "Keyboard1" "CoreKeyboard"
    InputDevice "SynapticsTouchpad" "SendCoreEvents"
    EndSection
    Section "Files"
    FontPath "/usr/share/fonts/misc"
    FontPath "/usr/share/fonts/100dpi:unscaled"
    FontPath "/usr/share/fonts/75dpi:unscaled"
    FontPath "/usr/share/fonts/local"
    FontPath "/usr/share/fonts/TTF"
    EndSection
    Section "Module"
    Load "dbe" # Double buffer extension
    SubSection "extmod"
    Option "omit xfree86-dga" # don't initialise the DGA extension
    EndSubSection
    Load "freetype"
    Load "glx"
    Load "synaptics"
    EndSection
    Section "ServerFlags"
    Option "AutoAddDevices" "False"
    Option "Xinerama" "0"
    EndSection
    Section "InputDevice"
    Identifier "Keyboard1"
    Driver "kbd"
    Option "XkbLayout" "pl"
    EndSection
    Section "InputDevice"
    Identifier "Mouse1"
    Driver "mouse"
    Option "Protocol" "IMPS/2" # PS/2 Mouse
    Option "Device" "/dev/input/mice"
    Option "ZAxisMapping" "4 5 6 7"
    Option "Emulate3Buttons"
    EndSection
    Section "InputDevice"
    Identifier "SynapticsTouchpad"
    Driver "synaptics"
    Option "AlwaysCore" "true" # send events to CorePointer
    #Option "Device" "/dev/input/mice"
    Option "Device" "/dev/psaux"
    Option "Protocol" "auto-dev"
    Option "SHMConfig" "false" # configurable at runtime? security risk
    Option "LeftEdge" "1700" # x coord left
    Option "RightEdge" "5300" # x coord right
    Option "TopEdge" "1700" # y coord top
    Option "BottomEdge" "4200" # y coord bottom
    Option "FingerLow" "25" # pressure below this level triggers release
    Option "FingerHigh" "30" # pressure above this level triggers touch
    Option "MaxTapTime" "180" # max time in ms for detecting tap
    Option "VertEdgeScroll" "true" # enable vertical scroll zone
    Option "HorizEdgeScroll" "true" # enable horizontal scroll zone
    Option "CornerCoasting" "true" # enable continuous scroll with finger in corner
    Option "CoastingSpeed" "0.30" # corner coasting speed
    Option "VertScrollDelta" "100" # edge-to-edge scroll distance of the vertical scroll
    Option "HorizScrollDelta" "100" # edge-to-edge scroll distance of the horizontal scroll
    Option "MinSpeed" "0.30" # speed factor for low pointer movement
    Option "MaxSpeed" "0.60" # maximum speed factor for fast pointer movement
    Option "AccelFactor" "0.0020" # acceleration factor for normal pointer movements
    Option "VertTwoFingerScroll" "true" # vertical scroll anywhere with two fingers
    Option "HorizTwoFingerScroll" "true" # horizontal scroll anywhere with two fingers
    EndSection
    Section "Monitor"
    Identifier "Monitor1"
    HorizSync 31.0 - 48.0
    VertRefresh 50.0 - 70.0
    EndSection
    Section "Monitor"
    Identifier "Monitor0"
    VendorName "Unknown"
    ModelName "LPL"
    HorizSync 30.0 - 75.0
    VertRefresh 60.0
    EndSection
    Section "Device"
    Identifier "Standard VGA"
    Driver "vga"
    VendorName "Unknown"
    BoardName "Unknown"
    EndSection
    Section "Device"
    Identifier "Device0"
    Driver "nvidia"
    VendorName "NVIDIA Corporation"
    BoardName "GeForce 8601M GT"
    Option "NoLogo" "True"
    Option "RenderAccel" "True"
    Option "TripleBuffer" "True"
    Option "OnDemandVBlankInterrupts" "True"
    EndSection
    Section "Screen"
    Identifier "Screen0"
    Device "Device0"
    Monitor "Monitor0"
    DefaultDepth 24
    Option "TwinView" "0"
    Option "metamodes" "1280x800_60 +0+0; 800x600 +0+0; 640x480 +0+0"
    SubSection "Display"
    Depth 24
    EndSubSection
    EndSection
    Section "Extensions"
    Option "Composite" "Enable"
    EndSection
    I can use two fingers to scroll now (so it partially works), but scrolling with right side of touchpad fails. Does anyone has any sugestions / solutions? I would be gratefull for any help.
    Best regards,
    Mike.
    Last edited by praavDa (2009-03-31 19:45:44)

    All inputs are now Handled by HAL, no more inputs stuff in xorg.conf 
    save this to /etc/hal/fdi/policy/11-x11-synaptics.fdi
    <?xml version="1.0" encoding="ISO-8859-1"?>
    <deviceinfo version="0.2">
    <device>
    <match key="info.capabilities" contains="input.touchpad">
    <match key="info.product" contains="Synaptics TouchPad">
    <merge key="input.x11_driver" type="string">synaptics</merge>
    <!-- Arbitrary options can be passed to the driver using
    the input.x11_options property since xorg-server-1.5. -->
    <!-- EXAMPLE:
    -->
    <merge key="input.x11_options.AlwaysCore" type="string">true</merge>
    <merge key="input.x11_options.Protocol" type="string">auto-dev</merge>
    <merge key="input.x11_options.Emulate3Buttons" type="string">true</merge>
    <merge key="input.x11_options.SHMConfig" type="string">true</merge>
    <merge key="input.x11_options.LeftEdge" type="string">1700</merge>
    <merge key="input.x11_options.RightEdge" type="string">5300</merge>
    <merge key="input.x11_options.TopEdge" type="string">1700</merge>
    <merge key="input.x11_options.BottomEdge" type="string">4200</merge>
    <merge key="input.x11_options.FingerLow" type="string">25</merge>
    <merge key="input.x11_options.FingerHigh" type="string">30</merge>
    <merge key="input.x11_options.MaxTapTime" type="string">180</merge>
    <merge key="input.x11_options.VertEdgeScroll" type="string">true</merge>
    <merge key="input.x11_options.HorizEdgeScroll" type="string">true</merge>
    <merge key="input.x11_options.CornerCoasting" type="string">true</merge>
    <merge key="input.x11_options.CoastingSpeed" type="string">0.30</merge>
    <merge key="input.x11_options.VertScrollDelta" type="string">100</merge>
    <merge key="input.x11_options.HorizScrollDelta" type="string">100</merge>
    <merge key="input.x11_options.MinSpeed" type="string">0.10</merge>
    <merge key="input.x11_options.MaxSpeed" type="string">0.60</merge>
    <merge key="input.x11_options.AccelFactor" type="string">0.0020</merge>
    <merge key="input.x11_options.VertTwoFingerScroll" type="string">true</merge>
    <merge key="input.x11_options.HorizTwoFingerScroll" type="string">true</merge>
    <merge key="input.x11_options.TapButton1" type="string">1</merge>
    <merge key="input.x11_options.TapButton2" type="string">2</merge>
    <merge key="input.x11_options.TapButton3" type="string">3</merge>
    </match>
    <match key="info.product" contains="AlpsPS/2 ALPS">
    </match>
    <match key="info.product" contains="appletouch">
    </match>
    <match key="info.product" contains="bcm5974">
    </match>
    </match>
    </device>

  • New Pavillion DV6 with Windows 7. Synaptics TouchPad cannot start - error code 10.

    I've had the laptop for about three weeks. Installed an HP 3005pr USD 3.0 Port Replicator a few days ago and the Synaptics TouchPad stopped working (perhaps not related?). Keyboard works fine. I've used a Microsoft USB keyboard and mouse for several weeks with no problem. Spent an hour and 20 minutes with HP tech support while the BIOS was refreshed and the TP driver updated (although the download didn't install correctly).
    I am now getting a message: "device cannot start (code 10).
    Any suggestions? 

    Hi,
    First, can you provide the specific model of dv6 you have, that can impact what steps are suggested.
    Which Touchpad driver did you attempt to install with HP Tech Support?  You mentioned that the driver didn't install correctly, did it generate an error message? If so what was the error?
    The first thing I would do in your situation would be to use MS System Restore to go back to a restore point when the Touchpad was working, if such a restore point exists.  Take a look at the document below, and look for the section called "Restoring Windows to a previous point" and follow those steps, choosing a restore point when you are sure that the touchpad was working.
    Using Microsoft System Restore (Windows 7)
    Let us know what happens.
    Although I am an HP Employee, I am speaking for myself and not for HP.

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