SCSM 2012 Exchange connector 3.0 Status Never Run.

HI ,
SCSM exchange connector was Running for almost 8 months . all of sudden it stopped pulling email from Exchange  Server.
I looked in to the issue and did not found any major error in the Event log “Operation Manager”
Only event were warning, “OpsMgr Config Service failed to send the dirty state notifications to the dirty OpsMgr Health Services.  This may be happening because the Root OpsMgr Health Service is not running.”  I  did not installed SCOM at
all. This server is not connected to any SCOM server.
I have reinstalled the Exchange web Service API (copied file to SCSM folder)
I have reinstalled  exchange connector 3.0  (copied files to SCSM folder and imported management packs)
Created new Exchange connector and all test passed.
But the connector status stays  “Never Run”
In my regedit ,I also made the following changes
 KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\System Center Service Manager Exchange Connector
EnableEWSTracing = 7
LoggingLevel= 7
I have also looked and tried every option with  “Run as Account” and also making  admin Role.
I am not getting any error in the log apart from  following warning .
I did not found any major error in the Event log “Operation Manager
Only event were warning, “OpsMgr Config Service failed to send the dirty state notifications to the dirty OpsMgr Health Services.  This may be happening because the Root OpsMgr Health Service is not running.
Can someone help me , what should be the next step.

the reason you are seeing operations manager errors is because Service manager uses the operations manager SDK to do all of it's work. the error that you are seeing "OpsMgr Config Service failed to send the dirty state notifications to the dirty OpsMgr
Health Services.  This may be happening because the Root OpsMgr Health Service is not running." means that the service manager configuration service can't notify the data access service that there are changes to it's MP base, for whatever reason.
i would stop all the system center services on this server, go into the service manager folder, find the "Health state" and "Config State" folders, and move them somewhere else on the system, then restart both services. assuming your
system isn't otherwise damaged, this will force both the config and data access services to rebuild their cache from the database, and should unstick your workflows. 

Similar Messages

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    Hi,
    I've setup lab enviroment of SCSM 2012 SP1 following the instructions:
    http://technet.microsoft.com/en-us/library/hh914226.aspx
    Everything works fine with an exception of Exchange Connector. It is stuck in status: Never Run
    I was able to configure the connector with out error. I checked the event logs and it showed success
    of all the config items and even showed it connected to an email that I sent to the workflow mailbox:
    Logs:
    Log Name:      Operations Manager
    Source:        Exchange Connector
    Date:          7/28/2014 11:52:00 AM
    Event ID:      0
    Task Category: None
    Level:         Information
    Keywords:      Classic
    User:          N/A
    Computer:      GENINGSCSMT01.CORP.IGES.SI
    Description:
    Exchange Connector: Attempting to connect to Exchange with the settings: login email address="contoso@CORP", impersonation email address="none", server URL="https://geningcas.corp.iges.si/EWS/Exchange.asmx" 
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Exchange Connector" />
        <EventID Qualifiers="0">0</EventID>
        <Level>4</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-07-28T09:52:00.000000000Z" />
        <EventRecordID>152481</EventRecordID>
        <Channel>Operations Manager</Channel>
        <Computer>CONTOSO.COM</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Exchange Connector: Attempting to connect to Exchange with the settings: login email address="testscsm@CORP", impersonation email address="none", server URL="...................................................................."
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    - Exchange Connector: Using Exchange Web Service URL:.....................
    EwsRequestHttpHeaders: <Trace Tag="EwsRequestHttpHeaders" Tid="1" Time="2014-07-28 09:52:00Z">
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      <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
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          <t:RequestServerVersion Version="Exchange2007_SP1" />
          <t:TimeZoneContext>
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              <t:BaseShape>AllProperties</t:BaseShape>
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            <m:IndexedPageItemView MaxEntriesReturned="1" Offset="0" BasePoint="Beginning" />
            <m:Restriction>
              <t:And>
                <t:IsEqualTo>
                  <t:FieldURI FieldURI="message:IsRead" />
                  <t:FieldURIOrConstant>
                    <t:Constant Value="false" />
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                </t:IsEqualTo>
                <t:IsEqualTo>
                  <t:FieldURI FieldURI="item:ItemClass" />
                  <t:FieldURIOrConstant>
                    <t:Constant Value="IPM.Note" />
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            <m:ParentFolderIds>
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    EwsResponseHttpHeaders: <Trace Tag="EwsResponseHttpHeaders" Tid="1" Time="2014-07-28 09:52:00Z">
    200 OK
    Transfer-Encoding: chunked
    Content-Encoding: gzip
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    Persistent-Auth: true
    Cache-Control: private
    Content-Type: text/xml; charset=utf-8
    Date: Mon, 28 Jul 2014 09:52:00 GMT
    Server: Microsoft-IIS/7.5
    X-AspNet-Version: 2.0.50727
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    EwsResponse: <Trace Tag="EwsResponse" Tid="1" Time="2014-07-28 09:52:00Z" Version="14.03.0032.000">
      <?xml version="1.0" encoding="utf-8"?>
      <s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
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          <h:ServerVersionInfo MajorVersion="14" MinorVersion="2" MajorBuildNumber="347" MinorBuildNumber="0" Version="Exchange2010_SP2" xmlns:h="http://schemas.microsoft.com/exchange/services/2006/types"
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        <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
          <m:FindItemResponse xmlns:m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
            <m:ResponseMessages>
              <m:FindItemResponseMessage ResponseClass="Success">
                <m:ResponseCode>NoError</m:ResponseCode>
                <m:RootFolder IndexedPagingOffset="1" TotalItemsInView="2" IncludesLastItemInRange="false">
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                    <t:Message>
                      <t:ItemId Id="AAMkAGY0NWM1MDJlLWNlYzctNDUwMy04NjUyLWZmNmJhODZmZWFjNwBGAAAAAABEWg/FMFIlQ6snViUYxTCgBwCX9G6oX6gvSK4RK8YlCtwaAAAApoPnAACX9G6oX6gvSK4RK8YlCtwaAAAApqtHAAA=" ChangeKey="CQAAABYAAACX9G6oX6gvSK4RK8YlCtwaAAAApwJt"
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                      <t:ParentFolderId Id="AAMkAGY0NWM1MDJlLWNlYzctNDUwMy04NjUyLWZmNmJhODZmZWFjNwAuAAAAAABEWg/FMFIlQ6snViUYxTCgAQCX9G6oX6gvSK4RK8YlCtwaAAAApoPnAAA=" ChangeKey="AQAAAA==" />
                      <t:ItemClass>IPM.Note</t:ItemClass>
                      <t:Subject>FW:
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                      <t:Sensitivity>Normal</t:Sensitivity>
                      <t:DateTimeReceived>2014-06-13T05:41:55Z</t:DateTimeReceived>
                      <t:Size>9889</t:Size>
                      <t:Importance>Normal</t:Importance>
                      <t:IsSubmitted>false</t:IsSubmitted>
                      <t:IsDraft>false</t:IsDraft>
                      <t:IsFromMe>false</t:IsFromMe>
                      <t:IsResend>false</t:IsResend>
                      <t:IsUnmodified>true</t:IsUnmodified>
                      <t:DateTimeSent>2014-06-13T05:41:53Z</t:DateTimeSent>
                      <t:DateTimeCreated>2014-06-13T05:41:55Z</t:DateTimeCreated>
                      <t:ReminderIsSet>false</t:ReminderIsSet>
                      <t:ReminderMinutesBeforeStart>0</t:ReminderMinutesBeforeStart>
                      <t:DisplayCc />
                      <t:DisplayTo>Test Scsm</t:DisplayTo>
                      <t:HasAttachments>false</t:HasAttachments>
                      <t:Culture>en-US</t:Culture>
                      <t:EffectiveRights>
                        <t:CreateAssociated>false</t:CreateAssociated>
                        <t:CreateContents>false</t:CreateContents>
                        <t:CreateHierarchy>false</t:CreateHierarchy>
                        <t:Delete>true</t:Delete>
                        <t:Modify>true</t:Modify>
                        <t:Read>true</t:Read>
                      </t:EffectiveRights>
                      <t:LastModifiedName>Gorazd Lenko</t:LastModifiedName>
                      <t:LastModifiedTime>2014-06-13T05:41:55Z</t:LastModifiedTime>
                      <t:Sender>
                        <t:Mailbox>
                          <t:Name>Gorazd Lenko</t:Name>
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                      </t:Sender>
                      <t:IsReadReceiptRequested>false</t:IsReadReceiptRequested>
                      <t:IsDeliveryReceiptRequested>false</t:IsDeliveryReceiptRequested>
                      <t:ConversationIndex>Ac+Gyiy/zkDKDTIqSzSWEj8rvPTxVQ==</t:ConversationIndex>
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                        <t:Mailbox>
                          <t:Name>Gorazd Lenko</t:Name>
                        </t:Mailbox>
                      </t:From>
                      <t:InternetMessageId>&lt;CC14C50767AF3448BEC68A24DC76AC439F00CDE0@&gt;</t:InternetMessageId>
                      <t:IsRead>false</t:IsRead>
                      <t:IsResponseRequested>false</t:IsResponseRequested>
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                        <t:Mailbox>
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                      <t:ReceivedRepresenting>
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                  </t:Items>
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      </s:Envelope>
    </Trace>
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  • Scsm 2012 r2 (ur 3) with exchange connector 3 - state never run but reveices mail in opm log?!

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  • SCSM 2012 R2 Exchange Connector - Close an Incident in SCSM?

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    Marat
    Site: www.scutils.com  Twitter:
    LinkedIn:
    Graveyard:

  • How to create a Service request using Exchange connector in SCSM 2012

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    Site: www.scutils.com  Twitter:
    LinkedIn:
    Graveyard:

  • Getting error when trying to create Exchange Connector in System Center Service Manager 2012

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    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

  • SCSM 2012 R2 AD connector sync issue

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