SCSM Query shows correct information in SMportal but sends only user name back to scorch

When creating a services request in SMportal it will send back correct information to scorch and make configution change if I use use text and not query in the request. When using query it will show the information the users should see but SCSM sends only
the user name back to scorch and not the value that was selected.
Thanks for the help 
Hans Petter

When you create a Request Offering that uses a query, that item is added to the Service Request as a related item. In your case you will need to get the related Active Directory Users for your service request. See the link below for more details on this.
http://blogs.technet.com/b/servicemanager/archive/2012/05/22/working-with-relationships-in-the-scsm-orchestrator-integration-pack.aspx
Matthew Dowst |
Blog | Twitter

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  • Opatch lsinventory not showing correct information

    Hi Gurus,
    I have just applied april 2013 PSU on Grid and Database home. But when I check opatch lsinventory from grid and ora11g user both shows different information. If anyone could please help me understand if anything went wrong.
    Our environment
    OS - Linux RHEL 6.3
    Oracle - 11gR2 stand alone with ASM.
    Patch Applied - APRIL 2013 PSU for both GRID and ORACLE user sepratly.
    FROM GRID USER
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    uid=501(grid) gid=501(oinstall) groups=501(oinstall),502(dba),504(asmadmin),506(asmdba),507(asmoper)
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    Oracle Interim Patch Installer version 11.2.0.3.4
    Copyright (c) 2012, Oracle Corporation. All rights reserved.
    Oracle Home : /u01/app/grid/product/11.2.0/grid
    Central Inventory : /u01/app/oraInventory
    from : /u01/app/grid/product/11.2.0/grid/oraInst.loc
    OPatch version : 11.2.0.3.4
    OUI version : 11.2.0.3.0
    Log file location : /u01/app/grid/product/11.2.0/grid/cfgtoollogs/opatch/opatch2013-05-15_23-26-04PM_1.log
    Lsinventory Output file location : /u01/app/grid/product/11.2.0/grid/cfgtoollogs/opatch/lsinv/lsinventory2013-05-15_23-26-04PM.txt
    Installed Top-level Products (1):
    Oracle Grid Infrastructure 11.2.0.3.0
    There are 1 products installed in this Oracle Home.
    Interim patches (2) :
    Patch 16056266 : applied on Wed May 15 22:57:51 IST 2013
    Unique Patch ID: 15962803
    Patch description: "Database Patch Set Update : 11.2.0.3.6 (16056266)"
    Created on 12 Mar 2013, 02:14:47 hrs PST8PDT
    Sub-patch 14727310; "Database Patch Set Update : 11.2.0.3.5 (14727310)"
    Sub-patch 14275605; "Database Patch Set Update : 11.2.0.3.4 (14275605)"
    Sub-patch 13923374; "Database Patch Set Update : 11.2.0.3.3 (13923374)"
    Sub-patch 13696216; "Database Patch Set Update : 11.2.0.3.2 (13696216)"
    Sub-patch 13343438; "Database Patch Set Update : 11.2.0.3.1 (13343438)"
    Bugs fixed:
    13566938, 13593999, 10350832, 14138130, 12919564, 13561951, 13624984
    13588248, 13080778, 13914613, 13804294, 14258925, 12873183, 13645875
    14472647, 12880299, 14664355, 14409183, 12998795, 14469008, 13719081
    13492735, 13496884, 12857027, 14263036, 14263073, 13732226, 13742433
    16368108, 16314469, 12905058, 13742434, 12849688, 12950644, 13742435
    13464002, 13534412, 12879027, 13958038, 14613900, 12585543, 12535346
    12588744, 11877623, 13786142, 12847466, 13649031, 13981051, 12582664
    12797765, 14262913, 12923168, 13384182, 13612575, 13466801, 13484963
    14207163, 11063191, 13772618, 13070939, 12797420, 13041324, 16314467
    16314468, 12976376, 11708510, 13680405, 14589750, 13026410, 13742437
    13737746, 14644185, 13742438, 13326736, 13596521, 13001379, 16344871
    13099577, 9873405, 14275605, 13742436, 9858539, 14841812, 11715084
    16231699, 14040433, 12662040, 9703627, 12617123, 12845115, 12764337
    13354082, 14459552, 13397104, 13913630, 12964067, 12983611, 13550185
    13810393, 12780983, 12583611, 14546575, 13476583, 15862016, 11840910
    13903046, 15862017, 13572659, 16294378, 13718279, 14088346, 13657605
    13448206, 16314466, 14480676, 13419660, 13632717, 14063281, 14110275
    13430938, 13467683, 13420224, 13812031, 14548763, 16299830, 12646784
    13616375, 14035825, 12861463, 12834027, 15862021, 13632809, 13377816
    13036331, 14727310, 13685544, 15862018, 13499128, 16175381, 13584130
    12829021, 15862019, 12794305, 14546673, 12791981, 13787482, 13503598
    10133521, 12718090, 13399435, 14023636, 13860201, 12401111, 13257247
    13362079, 14176879, 12917230, 13923374, 14220725, 14480675, 13524899
    13559697, 9706792, 14480674, 13916709, 13098318, 13773133, 14076523
    13340388, 13366202, 13528551, 12894807, 13454210, 13343438, 12748240
    14205448, 13385346, 15853081, 14273397, 12971775, 13582702, 10242202
    13035804, 13544396, 16382353, 8547978, 14226599, 14062795, 13035360
    12693626, 13332439, 14038787, 14062796, 12913474, 14841409, 14390252
    16314470, 13370330, 13059165, 14062797, 14062794, 12959852, 13358781
    12345082, 12960925, 9659614, 13699124, 14546638, 13936424, 13338048
    12938841, 12658411, 12620823, 12656535, 14062793, 12678920, 13038684
    14062792, 13807411, 13250244, 12594032, 15862022, 9761357, 12612118
    13742464, 14052474, 13911821, 13457582, 13527323, 15862020, 13910420
    13502183, 12780098, 13705338, 13696216, 14841558, 10263668, 15862023
    16056266, 15862024, 13554409, 13645917, 13103913, 13011409, 14063280
    Patch 16315641 : applied on Wed May 15 22:56:35 IST 2013
    Unique Patch ID: 15966967
    Patch description: "Grid Infrastructure Patch Set Update : 11.2.0.3.6 (16083653)"
    Created on 1 Apr 2013, 03:41:20 hrs PST8PDT
    Bugs fixed:
    16315641, 15876003, 14275572, 13919095, 13696251, 13348650, 12659561
    14305980, 14277586, 13987807, 14625969, 13825231, 12794268, 13000491
    13498267, 11675721, 14082976, 12771830, 14515980, 14085018, 13943175
    14102704, 14171552, 12594616, 13879428, 12897902, 12726222, 12829429
    13079948, 13090686, 12995950, 13251796, 13582411, 12990582, 13857364
    13082238, 12947871, 13256955, 13037709, 14535011, 12878750, 14048512
    11772838, 13058611, 13001955, 13440962, 13727853, 13425727, 12885323
    12870400, 14212634, 14407395, 13332363, 13430626, 13811209, 12709476
    14168708, 14096821, 14626717, 13460353, 13694885, 12857064, 12899169
    13111013, 12558569, 13323698, 10260842, 13085732, 10317921, 13869978
    12914824, 13789135, 12730342, 12950823, 13355963, 13531373, 14268365
    13776758, 12720728, 13620816, 13023609, 13024624, 13039908, 13036424
    13938166, 13011520, 13569812, 12758736, 13001901, 13077654, 13430715
    13550689, 13806545, 13634583, 14271305, 12538907, 13947200, 12996428
    13066371, 13483672, 12897651, 13540563, 12896850, 13241779, 12728585
    12876314, 12925041, 12650672, 12398492, 12848480, 13652088, 16307750
    12917897, 12975811, 13653178, 13371153, 14800989, 10114953, 14001941
    11836951, 14179376, 12965049, 14773530, 12765467, 13339443, 13965075
    16210540, 14307855, 12784559, 14242977, 13955385, 12704789, 13745317
    13074261, 12971251, 13993634, 13523527, 13719731, 13396284, 12639013
    12867511, 12959140, 14748254, 12829917, 12349553, 12849377, 12934171
    13843080, 14496536, 13924431, 12680491, 13334158, 10418841, 12832204
    13838047, 13002015, 12791719, 13886023, 13821454, 12782756, 14100232
    14186070, 14569263, 12873909, 13845120, 14214257, 12914722, 12842804
    12772345, 12663376, 14059576, 13889047, 12695029, 13924910, 13146560
    14070200, 13820621, 14304758, 12996572, 13941934, 14711358, 13019958
    13888719, 16463033, 12823838, 13877508, 12823042, 14494305, 13582706
    13617861, 12825835, 13025879, 13853089, 13410987, 13570879, 13247273
    13255295, 14152875, 13912373, 13011182, 13243172, 13045518, 12765868
    11825850, 15986571, 13345868, 13683090, 12932852, 13038806, 14588629
    14251904, 13396356, 13697828, 12834777, 13258062, 14371335, 13657366
    12810890, 15917085, 13502441, 14637577, 13880925, 13726162, 14153867
    13506114, 12820045, 13604057, 13263435, 14009845, 12827493, 13637590, 13068077
    OPatch succeeded.
    FROM ORACLE USER
    remedy-ebu-dev-db1*REMDEV:/home/ora11g>opatch lsinventory
    Oracle Interim Patch Installer version 11.2.0.3.4
    Copyright (c) 2012, Oracle Corporation. All rights reserved.
    Oracle Home : /u01/app/ora11g/product/11.2.0/dbhome_1
    Central Inventory : /u01/app/oraInventory
    from : /u01/app/ora11g/product/11.2.0/dbhome_1/oraInst.loc
    OPatch version : 11.2.0.3.4
    OUI version : 11.2.0.3.0
    Log file location : /u01/app/ora11g/product/11.2.0/dbhome_1/cfgtoollogs/opatch/opatch2013-05-15_23-26-52PM_1.log
    Lsinventory Output file location : /u01/app/ora11g/product/11.2.0/dbhome_1/cfgtoollogs/opatch/lsinv/lsinventory2013-05-15_23-26-52PM.txt
    Installed Top-level Products (1):
    Oracle Database 11g 11.2.0.3.0
    There are 1 products installed in this Oracle Home.
    Interim patches (2) :
    Patch 16056266 : applied on Wed May 15 23:17:39 IST 2013
    Unique Patch ID: 15962803
    Patch description: "Database Patch Set Update : 11.2.0.3.6 (16056266)"
    Created on 12 Mar 2013, 02:14:47 hrs PST8PDT
    Sub-patch 14727310; "Database Patch Set Update : 11.2.0.3.5 (14727310)"
    Sub-patch 14275605; "Database Patch Set Update : 11.2.0.3.4 (14275605)"
    Sub-patch 13923374; "Database Patch Set Update : 11.2.0.3.3 (13923374)"
    Sub-patch 13696216; "Database Patch Set Update : 11.2.0.3.2 (13696216)"
    Sub-patch 13343438; "Database Patch Set Update : 11.2.0.3.1 (13343438)"
    Bugs fixed:
    13566938, 13593999, 10350832, 14138130, 12919564, 13561951, 13624984
    13588248, 13080778, 13914613, 13804294, 14258925, 12873183, 13645875
    14472647, 12880299, 14664355, 14409183, 12998795, 14469008, 13719081
    13492735, 13496884, 12857027, 14263036, 14263073, 13732226, 13742433
    16368108, 16314469, 12905058, 13742434, 12849688, 12950644, 13742435
    13464002, 13534412, 12879027, 13958038, 14613900, 12585543, 12535346
    12588744, 11877623, 13786142, 12847466, 13649031, 13981051, 12582664
    12797765, 14262913, 12923168, 13384182, 13612575, 13466801, 13484963
    14207163, 11063191, 13772618, 13070939, 12797420, 13041324, 16314467
    16314468, 12976376, 11708510, 13680405, 14589750, 13026410, 13742437
    13737746, 14644185, 13742438, 13326736, 13596521, 13001379, 16344871
    13099577, 9873405, 14275605, 13742436, 9858539, 14841812, 11715084
    16231699, 14040433, 12662040, 9703627, 12617123, 12845115, 12764337
    13354082, 14459552, 13397104, 13913630, 12964067, 12983611, 13550185
    13810393, 12780983, 12583611, 14546575, 13476583, 15862016, 11840910
    13903046, 15862017, 13572659, 16294378, 13718279, 14088346, 13657605
    13448206, 16314466, 14480676, 13419660, 13632717, 14063281, 14110275
    13430938, 13467683, 13420224, 13812031, 14548763, 16299830, 12646784
    13616375, 14035825, 12861463, 12834027, 15862021, 13632809, 13377816
    13036331, 14727310, 13685544, 15862018, 13499128, 16175381, 13584130
    12829021, 15862019, 12794305, 14546673, 12791981, 13787482, 13503598
    10133521, 12718090, 13399435, 14023636, 13860201, 12401111, 13257247
    13362079, 14176879, 12917230, 13923374, 14220725, 14480675, 13524899
    13559697, 9706792, 14480674, 13916709, 13098318, 13773133, 14076523
    13340388, 13366202, 13528551, 12894807, 13454210, 13343438, 12748240
    14205448, 13385346, 15853081, 14273397, 12971775, 13582702, 10242202
    13035804, 13544396, 16382353, 8547978, 14226599, 14062795, 13035360
    12693626, 13332439, 14038787, 14062796, 12913474, 14841409, 14390252
    16314470, 13370330, 13059165, 14062797, 14062794, 12959852, 13358781
    12345082, 12960925, 9659614, 13699124, 14546638, 13936424, 13338048
    12938841, 12658411, 12620823, 12656535, 14062793, 12678920, 13038684
    14062792, 13807411, 13250244, 12594032, 15862022, 9761357, 12612118
    13742464, 14052474, 13911821, 13457582, 13527323, 15862020, 13910420
    13502183, 12780098, 13705338, 13696216, 14841558, 10263668, 15862023
    16056266, 15862024, 13554409, 13645917, 13103913, 13011409, 14063280
    Patch 14275572 : applied on Fri Nov 02 16:12:28 IST 2012
    Unique Patch ID: 15379762
    Patch description: "Grid Infrastructure Patch Set Update : 11.2.0.3.4 (14275572)"
    Created on 12 Oct 2012, 00:27:42 hrs PST8PDT
    Bugs fixed:
    14275572, 13919095, 13696251, 13348650, 12659561, 13039908, 13825231
    13036424, 12794268, 13011520, 13569812, 12758736, 13000491, 13498267
    13077654, 13001901, 13550689, 13430715, 13806545, 11675721, 14082976
    12771830, 12538907, 13947200, 13066371, 13483672, 12594616, 13540563
    12897651, 12897902, 13241779, 12896850, 12726222, 12829429, 12728585
    13079948, 12876314, 13090686, 12925041, 12995950, 13251796, 12650672
    12398492, 12848480, 13582411, 13652088, 12990582, 13857364, 12975811
    12917897, 13082238, 12947871, 13037709, 13371153, 12878750, 10114953
    11772838, 13058611, 13001955, 11836951, 12965049, 13440962, 12765467
    13727853, 13425727, 12885323, 13965075, 13339443, 12784559, 13332363
    13074261, 12971251, 13811209, 12709476, 13460353, 13523527, 12857064
    13719731, 13396284, 12899169, 13111013, 13323698, 12867511, 12639013
    12959140, 13085732, 12829917, 10317921, 13843080, 12934171, 12849377
    12349553, 13924431, 13869978, 12680491, 12914824, 13789135, 12730342
    13334158, 12950823, 10418841, 13355963, 13531373, 13776758, 12720728
    13620816, 13002015, 13023609, 13024624, 12791719
    OPatch succeeded.
    Regards,
    Nikhil Mehta.

    Hi Alvaro,
    Sorry for being late on this.
    Please find below the output of your query and let me know if the DB is patched correctly or not.
    COMP_NAME VERSION
    OWB 11.2.0.3.0
    Oracle Application Express 3.2.1.00.12
    Oracle Enterprise Manager 11.2.0.3.0
    OLAP Catalog 11.2.0.3.0
    Spatial 11.2.0.3.0
    Oracle Multimedia 11.2.0.3.0
    Oracle XML Database 11.2.0.3.0
    Oracle Text 11.2.0.3.0
    Oracle Expression Filter 11.2.0.3.0
    Oracle Rules Manager 11.2.0.3.0
    Oracle Workspace Manager 11.2.0.3.0
    Oracle Database Catalog Views 11.2.0.3.0
    Oracle Database Packages and T 11.2.0.3.0
    ypes
    JServer JAVA Virtual Machine 11.2.0.3.0
    Oracle XDK 11.2.0.3.0
    Oracle Database Java Packages 11.2.0.3.0
    OLAP Analytic Workspace 11.2.0.3.0
    Oracle OLAP API 11.2.0.3.0
    18 rows selected.
    Also normally opatch lsinventory from both the users should show same result.
    Regards,
    Nikhil Mehta.

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  • My email storage shows 13.3 GB used but I only have about 20 emails in my mailbox with no attachments.  Do I need to back up, delete everything and restore to get rid of the cache?

    My email storage show 13.3GB used but I only have about 20 emails in my inbox with no attachments.  I assume it's memory cache that's clogging my phone.  Do I need to backup and restore to get rid of all of it??

    There is nothing wrong with the OS update.
    Delete ALL your email accounts.
    Restart Playbook
    Put the accounts back and ensure they are all set with PUSH ON.  Manual (push off) will burn battery.
    Similarly delete your wifi connections and add back when required. 
    Turn off wifi is not connected to wifi. 
    Any "hunting for connection" in email or wifi will burn up battery.

  • Firefox saves my password but not my user name

    I am a web developer and the website that I have built requires the user to log in to access it. Once the user logs in, they are prompted to have firefox remember their credentials like normal. If they say yes, it creates a record in the saved passwords section (tools>options>security>saved passwords) but the username field is blank. If you click show passwords the password is saved along with the URL...just no user name.
    This site is using SSL if that matters. Any ideas?

    Do you have a live test case that we can use?
    If not, report that to the Mozilla developers thru Bugzilla.
    https://bugzilla.mozilla.org/
    https://developer.mozilla.org/en/Bug_writing_guidelines

  • HT5624 My husband, myself & our 2 daughters all use the same Apple ID but w different user names. Is this a potential problem?

    4 members of my family use the same Apple ID but different user names
    Is this a potential problem w privacy etc?

    Since the Apple ID does not have a username, I suppose you mean different e-mail-adresses?
    In theory, this is not a problem, but of course it can be difficult if you want to keep things separated. For example, logging in with you Apple ID will automatically set up iCloud and sync your calendar, reminder, notes, mails etc. You can disable this syncing on your daughter's devices, but then they won't be able to use functionalities unless they create their own accounts (for example set up another email account). I think (but I am not 100% on this) they will be able to create reminders/notes etc. locally on the iphone.
    If you mean app-wise or legal-wise: No, this is not an issue. You can use your Apple ID and the apps you bought on up to five different devices. Still, for simplicities sake and to give everyone their share of privacy I personally would suggest different IDs for everyone.

  • Yahoo mail remebers my password but not the user name. I've checked the remember box.

    I've checked the remember box but Firefox is remembering the password but is not remembering the user name when I sign in to my email account. I'm not having sign in trouble with IE nor am I having trouble signing in on my laptop with either Firefox or IE, so the problem would seem to be with this computer.

    * Websites remembering you and automatically log you in is stored in a cookie.
    * Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
    * In [[Private Browsing]] mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.
    * You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    * To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    * Uncheck: [ ] "Automatically start Firefox in a private browsing session"
    * Do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
    Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.

  • SharePoint group containing AD security group - Check Permissions does not show correct information

    I'm seeing a problem with SharePoint 2013 groups that contain Active Directory security groups. When using the Check Permissions feature to see what permissions a specific user has, it does not reflect the correct permissions for a user inside of the AD
    security group. This occurs when checking permissions on a site, library, list or folder. When a user is added as a direct member of the SharePoint group it lists their proper permissions. I should note that the users ability to access the site or list works
    properly and coincides with the SP/AD group the user belongs to. It's only the Check Permissions that doesn't work. This does not happen with SharePoint 2010 and the Check Permissions tool is very useful. Any ideas?

    It's not wrong, it is expected behavior and working as designed. Until a user logs into the SharePoint site that is granted access via AD group, the user is not going to show under 'check permissions' as having access. SharePoint must have a record of the
    user in the UIL in order to validate their access.
    You're free to file an RFC with Microsoft, but the monetary impact to you must be extremely high in order for this behavior to be changed.
    Trevor Seward
    Follow or contact me at...
    &nbsp&nbsp
    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

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