SCSM/SCO - Create Change Request Published Data Not Set
In System Center 2012 - Orchestrator, created a runbook that creates a change request using the Create Change with Template object. When the runbook runs, the change request is created in Service Manager however the objects published data is empty.
I have search online on this error but I have not been able to find the cause of the problem.
Does anyone know why the published data is not being set?
NOTE: I tried to include screen shots, however I am unable to until my account can be verified, sorry.
My test runbook contains two objects, Create Change with Template and Append Line.
Create Change with Template is configured with:
My Service Manager connection
Class is set to Change Request
My specific template name
Fields includes ID which is set to CR{0}
NOTE: The SM Change Request template is a duplicate of the Minor Change Request with a few modifications including updates to the Title and activity, which includes a Runbook Automation Activity.
The Append Line object writes the ID, GUID and Title to a text file.
When I run the runbook, the Change Request is created in SCSM, yet the ID, GUID and Title are empty, see output file below:
ID =
GUID =
Title =
I am expecting the GUID to be set so I can create a relationship between the change request and another object in my production runbook.
As soon as my account is verified, I will reply with screen shots.
Thank you for your help.
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