SCVMM Service Fails to start after SCOM Restore (with possible fix)
Hi,
Found an issue today that SCVMM 2012 SP1 Service (with rollup's) would not start. Only think I was told was that recently the SCOM Database had been dropped and re-created. We did have SCVMM connected to SCOM.
I got some errors like this on the SCVMM Server
Log Name: VM Manager
Source: Virtual Machine Manager
Date: 12/27/2013 12:45:29 PM
Event ID: 19999
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SCVMM01.domain.local
Description:
Virtual Machine Manager (vmmservice:3036) has encountered an error and needed to exit the process. Windows generated an error report with the following parameters:
Event:VMM20
P1(appName):vmmservice
P2(appVersion):3.1.6032.0
P3(assemblyName):E.MomDal.MOMFacadeFactory
P4(assemblyVer):3.1.6011.0
P5(methodName):M.V.E.M.FacadeFactory.Create[T]
P6(exceptionType):System.NullReferenceException
P7(callstackHash):42ec
Any Ideas?
I think I found the issue.
I found that because SCVMM had been tied into SCOM, it failed to start if SCOM was running with a fresh database and didn't know about SCVMM.
I got around this by
* Turning off both SCOM servers in our environment
* Starting the SCVMM Service
* Disabling the connection from SCVMM to SCOM (Remove-SCOpsMgrConnection -force in VMM Powershell)
Not sure if this is the correct way to resolve this issue but it seemed to.
Should this have been solved another way?
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SAP failed to start after database restore
SAP Version: SAP R/3 Enterprise
Database: MSSQL Server 2000
OS: Windows
We had performed a database restore from the backup which was taken before the system rebuilt. The SAP failed to bring up as the dispatcher stopped due to the work processes died. After the database restore, we had run the SAP Tools for MSSQL Server but still did not manage to bring up the system. Please find below the logs for the developer trace and the dev_w0.
<b>dev_disp</b>
trc file: "dev_disp", trc level: 1, release: "640"
Wed Dec 05 11:03:58 2007
kernel runs with dp version 136000(ext=102000) (@(#) DPLIB-INT-VERSION-136000-UC)
length of sys_adm_ext is 524 bytes
sysno 00
sid Q02
systemid 560 (PC with Windows NT)
relno 6400
patchlevel 0
patchno 196
intno 20020600
make: multithreaded, Unicode
pid 2896
***LOG Q00=> DpSapEnvInit, DPStart (00 2896) [dpxxdisp.c 1102]
shared lib "dw_xml.dll" version 196 successfully loaded
shared lib "dw_xtc.dll" version 196 successfully loaded
shared lib "dw_stl.dll" version 196 successfully loaded
shared lib "dw_gui.dll" version 196 successfully loaded
shared lib "dw_mdm.dll" version 196 successfully loaded
Wed Dec 05 11:04:02 2007
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3881]
MtxInit: -2 0 0
DpSysAdmExtInit: ABAP is active
DpIPCInit2: start server >ibwoksapq02_Q02_00 <
DpShMCreate: sizeof(wp_adm) 15840 (1320)
DpShMCreate: sizeof(tm_adm) 2969176 (14772)
DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpShMCreate: sizeof(comm_adm) 290000 (580)
DpShMCreate: sizeof(vmc_adm) 0 (424)
DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
DpShMCreate: SHM_DP_ADM_KEY (addr: 07910040, size: 3386992)
DpShMCreate: allocated sys_adm at 07910040
DpShMCreate: allocated wp_adm at 07911B88
DpShMCreate: allocated tm_adm_list at 07915968
DpShMCreate: allocated tm_adm at 07915990
DpShMCreate: allocated wp_ca_adm at 07BEA7E8
DpShMCreate: allocated appc_ca_adm at 07BF05A8
DpShMCreate: allocated comm_adm_list at 07BF24E8
DpShMCreate: allocated comm_adm at 07BF2500
DpShMCreate: allocated vmc_adm_list at 07C391D0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 07C391F8
DpShMCreate: allocated wall_adm at 07C39200
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
Wed Dec 05 11:04:03 2007
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 1131 blocks reserved for free list.
ES initialized.
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 2.6.1 2.6 4.0) [dpxxdisp.c 1476]
***LOG Q0K=> DpMsAttach, mscon ( ibwoksapq02) [dpxxdisp.c 10113]
DpStartStopMsg: send start message (myname is >ibwoksapq02_Q02_00 <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6400, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1025]
DpMsgAdmin: Set patchno for this platform to 196
Release check o.K.
Wed Dec 05 11:04:43 2007
ERROR => W0 (pid 1368) died [dpxxdisp.c 12682]
ERROR => W1 (pid 2032) died [dpxxdisp.c 12682]
ERROR => W2 (pid 772) died [dpxxdisp.c 12682]
ERROR => W3 (pid 3272) died [dpxxdisp.c 12682]
ERROR => W4 (pid 2980) died [dpxxdisp.c 12682]
my types changed after wp death/restart 0xbf --> 0xbe
ERROR => W5 (pid 3344) died [dpxxdisp.c 12682]
my types changed after wp death/restart 0xbe --> 0xbc
ERROR => W6 (pid 2848) died [dpxxdisp.c 12682]
my types changed after wp death/restart 0xbc --> 0xb8
ERROR => W7 (pid 3056) died [dpxxdisp.c 12682]
ERROR => W8 (pid 3308) died [dpxxdisp.c 12682]
ERROR => W9 (pid 596) died [dpxxdisp.c 12682]
my types changed after wp death/restart 0xb8 --> 0xb0
ERROR => W10 (pid 1988) died [dpxxdisp.c 12682]
my types changed after wp death/restart 0xb0 --> 0xa0
ERROR => W11 (pid 2136) died [dpxxdisp.c 12682]
my types changed after wp death/restart 0xa0 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
killing W0-1368 (SIGUSR2)
ERROR => DpWpKill(1368, SIGUSR2) failed [dpxxtool.c 2508]
killing W1-2032 (SIGUSR2)
ERROR => DpWpKill(2032, SIGUSR2) failed [dpxxtool.c 2508]
killing W2-772 (SIGUSR2)
ERROR => DpWpKill(772, SIGUSR2) failed [dpxxtool.c 2508]
killing W3-3272 (SIGUSR2)
ERROR => DpWpKill(3272, SIGUSR2) failed [dpxxtool.c 2508]
killing W4-2980 (SIGUSR2)
ERROR => DpWpKill(2980, SIGUSR2) failed [dpxxtool.c 2508]
killing W5-3344 (SIGUSR2)
ERROR => DpWpKill(3344, SIGUSR2) failed [dpxxtool.c 2508]
killing W6-2848 (SIGUSR2)
ERROR => DpWpKill(2848, SIGUSR2) failed [dpxxtool.c 2508]
killing W7-3056 (SIGUSR2)
ERROR => DpWpKill(3056, SIGUSR2) failed [dpxxtool.c 2508]
killing W8-3308 (SIGUSR2)
ERROR => DpWpKill(3308, SIGUSR2) failed [dpxxtool.c 2508]
killing W9-596 (SIGUSR2)
ERROR => DpWpKill(596, SIGUSR2) failed [dpxxtool.c 2508]
killing W10-1988 (SIGUSR2)
ERROR => DpWpKill(1988, SIGUSR2) failed [dpxxtool.c 2508]
killing W11-2136 (SIGUSR2)
ERROR => DpWpKill(2136, SIGUSR2) failed [dpxxtool.c 2508]
NiWait: sleep (10000 msecs) ...
NiISelect: timeout 10000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:04:53 2007
NiISelect: TIMEOUT occured (10000 ms)
dump system status
Workprocess Table (long) Wed Dec 05 11:04:53 2007
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 1368 Ended no 1 0 0
1 DIA 2032 Ended no 1 0 0
2 DIA 772 Ended no 1 0 0
3 DIA 3272 Ended no 1 0 0
4 DIA 2980 Ended no 1 0 0
5 UPD 3344 Ended no 1 0 0
6 ENQ 2848 Ended no 1 0 0
7 BTC 3056 Ended no 1 0 0
8 BTC 3308 Ended no 1 0 0
9 BTC 596 Ended no 1 0 0
10 SPO 1988 Ended no 1 0 0
11 UP2 2136 Ended no 1 0 0
Dispatcher Queue Statistics Wed Dec 05 11:04:53 2007
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
5
2000
11
11
--------++++--
+
DIA
3
3
2000
5
2
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 17
wake_evt_udp_now 0
wake events total 13, udp 6 ( 46%), shm 7 ( 53%)
since last update total 13, udp 6 ( 46%), shm 7 ( 53%)
Dump of tm_adm structure: Wed Dec 05 11:04:53 2007
=========================
Term uid man user term lastop mod wp ta a/i (modes)
EX-T12, U13, , 158.155.25.171, 11:04:07, M0, W-1, , 1/0
Workprocess Comm. Area Blocks Wed Dec 05 11:04:53 2007
=============================
Slots: 300, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000 msecs) ...
NiISelect: timeout 5000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:04:58 2007
NiISelect: TIMEOUT occured (5000 ms)
DpHalt: shutdown server >ibwoksapq02_Q02_00 < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes...
Stop gateway
killing process (3968) (SOFT_KILL)
Stop icman
killing process (196) (SOFT_KILL)
Terminate gui connections
[DpProcDied] Process lives (PID:3968 HANDLE:1540)
waiting for termination of gateway
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:04:59 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died (PID:3968 HANDLE:1540)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:00 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:01 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:02 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:03 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:04 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:05 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:06 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:07 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:08 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:196 HANDLE:1548)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1569
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Dec 05 11:05:09 2007
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died (PID:196 HANDLE:1548)
DpHalt: cancel all lcom connections
MPI CancelAll 2 -> 0
MPI DeleteAll 2 -> 0
DpStartStopMsg: send stop message (myname is >ibwoksapq02_Q02_00 <)
NiIMyHostName: hostname = 'ibwoksapq02'
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 163 bytes
NiBufSend starting
NiIWrite: write 562, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiPRead: WSAEWOULDBLOCK 1.time 4
NiIPeek: peek for hdl 3 / socket 1476 timed out (r; 0)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server
NiBufSend starting
NiIWrite: write 114, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 114 bytes
send msg (len 110+4) to name MSG_SERVER, type 0, key -
MsSndName: MS_NOOP ok
Send 4 bytes to MSG_SERVER
NiIRead: read 114, 1 packs, MESG_IO, hdl 3, data complete
NiBufIn: NIBUF len=114
NiBufIn: Packet complete for hdl 3
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER, typ 0, key -
Received 4 bytes from MSG_SERVER
Received opcode MS_NOOP from msg_server, reply MSOP_OK
MsOpReceive: ok
MsSendKeepalive : keepalive sent to message server
NiPRead: WSAEWOULDBLOCK 1.time 4
Wed Dec 05 11:05:10 2007
NiIPeek: peek for hdl 3 / socket 1476 timed out (r; 1000)
DpHalt: no more messages from the message server
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 10403]
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 3, data complete
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiSelClear: removed hdl 3 from selectset
MBUF state OFF
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/12
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 23)
MBUF component DOWN
NiBufClose: clear extensions for hdl 3
NiBufSetStat: bufstat of hdl 3 changed from OK to OFF
NiICloseHandle: shutdown and close hdl 3 / socket 1476
MsIDetach: detach MS-system
EsCleanup ....
***LOG Q05=> DpHalt, DPStop ( 2896) [dpxxdisp.c 8776]
Good Bye .....
<b></b>
<b>dev_w0</b>
trc file: "dev_w0", trc level: 1, release: "640"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, M
B
B Wed Dec 05 11:04:03 2007
B create_con (con_name=R/3)
B Loading DB library 'C:\usr\sap\Q02\SYS\exe\run\dbmssslib.dll' ...
B Library 'C:\usr\sap\Q02\SYS\exe\run\dbmssslib.dll' loaded
B Version of 'C:\usr\sap\Q02\SYS\exe\run\dbmssslib.dll' is "640.00", patchlevel (0.195)
B New connection 0 created
M sysno 00
M sid Q02
M systemid 560 (PC with Windows NT)
M relno 6400
M patchlevel 0
M patchno 196
M intno 20020600
M make: multithreaded, Unicode
M pid 1368
M
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 1368) [dpxxdisp.c 1162]
I MtxInit: -2 0 0
M DpSysAdmExtCreate: ABAP is active
M DpShMCreate: sizeof(wp_adm) 15840 (1320)
M DpShMCreate: sizeof(tm_adm) 2969176 (14772)
M DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
M DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
M DpShMCreate: sizeof(comm_adm) 290000 (580)
M DpShMCreate: sizeof(vmc_adm) 0 (424)
M DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
M DpShMCreate: SHM_DP_ADM_KEY (addr: 08110040, size: 3386992)
M DpShMCreate: allocated sys_adm at 08110040
M DpShMCreate: allocated wp_adm at 08111B88
M DpShMCreate: allocated tm_adm_list at 08115968
M DpShMCreate: allocated tm_adm at 08115990
M DpShMCreate: allocated wp_ca_adm at 083EA7E8
M DpShMCreate: allocated appc_ca_adm at 083F05A8
M DpShMCreate: allocated comm_adm_list at 083F24E8
M DpShMCreate: allocated comm_adm at 083F2500
M DpShMCreate: allocated vmc_adm_list at 084391D0
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 084391F8
M DpShMCreate: allocated wall_adm at 08439200
X EmInit: MmSetImplementation( 2 ).
X <ES> client 0 initializing ....
X
X Wed Dec 05 11:04:04 2007
X Using implementation flat
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M calling db_connect ...
C Thread ID:2236
C Thank You for using the SLOLEDB-interface
C Using dynamic link library 'C:\usr\sap\Q02\SYS\exe\run\dbmssslib.dll'
C dbmssslib.dll patch info
C patchlevel 0
C patchno 195
C patchcomment DBCON: database names must not start with digits (1078650)
C np:(local) connection used on IBWOKSAPQ02
C CopyLocalParameters: dbuser is 'q02'
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C OpenOledbConnection: MARS property was not set.
C
C Wed Dec 05 11:04:05 2007
C Provider Release:08.10.3959
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C Cache sizes: header 68 bytes, 20000 names (31680000 bytes), 1000 dynamic statements (5696000 bytes), total 37376068 bytes
C Using shared procedure name cache IBWOKSAPQ02_Q02Q02_Q02_MEM initialized by another process.
C Connected to db server : [IBWOKSAPQ02] server_used : [np:(local)], dbname: Q02, dbuser: q02
C pn_id:IBWOKSAPQ02_Q02Q02_Q02
C Not using MARS (on sql 8.0)
B Connection 0 opened (DBSL handle 0)
B Wp Hdl ConName ConId ConState TX PRM RCT TIM MAX OPT Date Time DBHost
B 000 000 R/3 000000000 ACTIVE NO YES NO 000 255 255 20071205 110404 IBWOKSAPQ02
C The IRow interface is supported by this OLEDB provider
M db_connect o.k.
M ICT: exclude compression: .zip,.cs,.rar,.arj,.z,.gz,.tar,.lzh,.cab,.hqx,.ace,.jar,.ear,.war,.css,.pdf,.js,.gzip,.uue,.bz2,.iso,.sda,.sar,.gif
I
I Wed Dec 05 11:04:10 2007
I *** ERROR => OpenProcess PID 3272 failed for checking semaphore 4
ERROR_INVALID_PARAMETER: The parameter is incorrect. [semnt.c 1939]
I MtxInit: 0 0 0
M SHM_PRES_BUF (addr: 0C8B0040, size: 4400128)
M SHM_ROLL_AREA (addr: 2FA50040, size: 161480704)
M SHM_PAGING_AREA (addr: 10500040, size: 73400320)
M SHM_ROLL_ADM (addr: 0CCF0040, size: 1612020)
M SHM_PAGING_ADM (addr: 0CE80040, size: 525344)
M ThCreateNoBuffer allocated 544152 bytes for 1000 entries at 0CF10040
M ThCreateNoBuffer index size: 3000 elems
M ThCreateVBAdm allocated 12160 bytes (50 server) at 0CFA0040
X EmInit: MmSetImplementation( 2 ).
X <ES> client 0 initializing ....
X Using implementation flat
X ES initialized.
C The IRow interface is supported by this OLEDB provider
B db_con_shm_ini: WP_ID = 0, WP_CNT = 12, CON_ID = -1
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
B dbtbxbuf: Buffer TABL (addr: 161000C8, size: 30000128, end: 17D9C4C8)
B dbtbxbuf: Profile: max_objects = 5000, displace = 1, reorg = 1
B dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5
B dbtbxbuf: protect_shm = 0, force_checks = 0
B dbtbxbuf: tsize_retry = 14291712
B ***LOG BB0=> buffer TABL started with length 30000128 bytes [dbtbxbuf#8 @ 16037] [dbtbxbuf1603 7]
B dbtbxbuf: Buffer TABLP (addr: 17DA00C8, size: 10240000, end: 187640C8)
B dbtbxbuf: Profile: max_objects = 500, displace = 1, reorg = 1
B dbtbxbuf: request_unit = 2000, sync_reload = 5, inval_reload = 5
B dbtbxbuf: protect_shm = 0, force_checks = 0
B dbtbxbuf: tsize_retry = 5044992
B ***LOG BB0=> buffer TABLP started with length 10240000 bytes [dbtbxbuf#8 @ 16037] [dbtbxbuf1603 7]
B dbtbxbuf: Reading TBX statistics:
B dbtbxbuf: 0 object entries precreated
B Layout of EIBUF buffer shared memory:
B 0: 1 * 4 = 4
B 1: 1 * 344 = 344
B 2: 12 * 20 = 240
B 3: 4001 * 48 = 192048
B 4: 2000 * 232 = 464000
B 5: 4001 * 4 = 16004
B 6: 1 * 200 = 200
B 7: 65 * 4 = 260
B 8: 13754 * 256 = 3521024
B Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000
B dbexpbuf: Buffer EIBUF (addr: 187700D0, size: 4194304, end: 18B700D0)
B ***LOG BB0=> buffer EIBUF started with length 4096k bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
B Layout of ESM buffer shared memory:
B 0: 1 * 4 = 4
B 1: 1 * 344 = 344
B 2: 12 * 20 = 240
B 3: 4001 * 48 = 192048
B 4: 2000 * 232 = 464000
B 5: 4001 * 4 = 16004
B 6: 1 * 200 = 200
B 7: 65 * 4 = 260
B 8: 13754 * 256 = 3521024
B Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000
B dbexpbuf: Buffer ESM (addr: 18B800D0, size: 4194304, end: 18F800D0)
B ***LOG BB0=> buffer ESM started with length 4096k bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
B Layout of CUA buffer shared memory:
B 0: 1 * 4 = 4
B 1: 1 * 344 = 344
B 2: 12 * 20 = 240
B 3: 3001 * 48 = 144048
B 4: 1500 * 232 = 348000
B 5: 3001 * 4 = 12004
B 6: 1 * 200 = 200
B 7: 193 * 4 = 772
B 8: 5012 * 512 = 2566144
B Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000
B dbexpbuf: Buffer CUA (addr: 18F900D0, size: 3072000, end: 1927E0D0)
B ***LOG BB0=> buffer CUA started with length 3000k bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
B Layout of OTR buffer shared memory:
B 0: 1 * 4 = 4
B 1: 1 * 344 = 344
B 2: 12 * 20 = 240
B 3: 4001 * 48 = 192048
B 4: 2000 * 232 = 464000
B 5: 4001 * 4 = 16004
B 6: 1 * 200 = 200
B 7: 81 * 4 = 324
B 8: 13754 * 256 = 3521024
B Tracing = 0, Shm Protection = 0, Force checks = 0, Recovery delay = 500000
B dbexpbuf: Buffer OTR (addr: 192800D0, size: 4194304, end: 196800D0)
B ***LOG BB0=> buffer OTR started with length 4096k bytes [dbexpbuf#6 @ 2342] [dbexpbuf2342 ]
B ***LOG BB0=> buffer CALE started with length 500000 bytes [dbcalbuf#5 @ 2274] [dbcalbuf2274 ]
M call semaphore clean-up function ...
M SemCleanup: Reset blocking on semaphore (Key:4/Slot:3)
M ***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 462]
M -
C-STACK -
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
Application exception occurred:
Exception : c0000005 (Access Violation)
App : disp+work.EXE (pid=1368)
When : 12/5/2007 11:4:11.366
Threads : 2
Computer Name : IBWOKSAPQ02
User Name : SAPServiceQ02
Number of Processors: 4
Processor Type: x86 Family 15 Model 2 Stepping 5
Windows Version : 5.2 Current Build: 3790
Stack Dump for Thread Id 8bc
eax=00262802 ebx=00000002 ecx=0596b003 edx=00003d43 esi=00004200 edi=00004200
eip=00bbaf10 esp=0526fa88 ebp=0526fa94 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010202
function : get_nec_length
00bbaef8 7403 jz get_nec_length+0x17b (00bbaefd)
00bbaefa c60100 mov byte ptr [ecx],0x0 ds:0596b003=??
00bbaefd 83c120 add ecx,0x20
00bbaf00 4a dec edx
00bbaf01 75f2 jnz get_dbtab_columns+0x87 (00bbaff5)
00bbaf03 eb19 jmp get_nec_length+0x19c (00bbaf1e)
00bbaf05 6685ff test di,di
00bbaf08 7e14 jle get_nec_length+0x19c (00bbaf1e)
00bbaf0a 83c103 add ecx,0x3
00bbaf0d 0fb7d7 movzx edx,di
FAULT-> 00bbaf10 803900 cmp byte ptr [ecx],0x0 ds:0596b003=??
00bbaf13 7403 jz get_nec_length+0x196 (00bbaf18)
00bbaf15 ff45fc inc dword ptr [ebp+0xfc] ss:0a4dd51a=????????
00bbaf18 83c120 add ecx,0x20
00bbaf1b 4a dec edx
00bbaf1c 75f2 jnz get_dbtab_columns+0xa2 (00bbb010)
00bbaf1e 5f pop edi
00bbaf1f 8b0dccfcc901 mov ecx,[FDESCR2_SIZE (01c9fccc)] ds:01c9fccc=0000017c
00bbaf25 0fbf55fc movsx edx,word ptr [ebp+0xfc] ss:0a4dd51b=????
00bbaf29 83c102 add ecx,0x2
00bbaf2c 0fafca imul ecx,edx
00bbaf2f 8d440102 lea eax,[ecxeax0x2] ds:054d0289=????????
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0526fa94 00bbefb1 00000287 0526fb24 00000000 0d064200 disp+work!get_nec_length [dbntab.c (12438)]
0526faf4 00bc2ec5 0526fb80 0526fb24 0526fb20 00000000 disp+work!ftab_select [dbntab.c (10343)]
0526fb44 00bc390e 00000000 0526fb80 00000000 01c9fcbc disp+work!fetch_entry [dbntab.c (7186)]
0526fb5c 00bc4274 00000000 0526fb80 01d577ec 01d57760 disp+work!procure_2 [dbntab.c (6855)]
0526fbb8 00c921a9 00000002 0526fc30 0526fc44 00000000 disp+work!db_ntab [dbntab.c (3104)]
0526fc4c 00c950a2 0fe300c8 0fe30040 00000000 00310030 disp+work!read_ntab [dbcalbuf.c (3177)]
0526fd40 00c95805 00000000 00000000 0fe30040 00660075 disp+work!db_cbufload [dbcalbuf.c (4507)]
0526fd68 00c97937 01d58d0c 00000008 0fe30040 0526fd90 disp+work!reset_handling [dbcalbuf.c (2676)]
0526fdac 00c97ab8 00000000 7c355852 00000000 00000005 disp+work!init_shm_and_load_cals [dbcalbuf.c (2278)]
0526fdd8 00c5904d 0526fdf4 05b30dcc 00000000 0000000a disp+work!db_cbufinst [dbcalbuf.c (1599)]
0526fe08 00ca8ed0 057c7200 057c7178 00000090 057c717c disp+work!db_calinit [dbbmng0.c (2786)]
0526fe1c 0045790a 00000011 00000004 00000000 00000000 disp+work!db_init [dblink.c (2213)]
0526fe3c 00488e83 00000011 00000000 024987e0 00000000 disp+work!ThCallHooks [thxxtool3.c (246)]
0526fe58 004980ff 00000000 00000002 0526ff04 00000000 disp+work!ThIPCInit [thxxhead.c (1914)]
0526fee8 0049c594 00000001 05425fd0 00000000 00000000 disp+work!tskh_init [thxxhead.c (1356)]
0526ff04 004233fb 00000000 7ffd8000 0526ff60 00401085 disp+work!tskhstart [thxxhead.c (1017)]
0526ff14 00401085 00000003 05425fd0 00000001 00000000 disp+work!DpMain [dpxxdisp.c (1011)]
0526ff60 0111cebb 00000003 05425fd0 05426888 017d9000 disp+work!nlsui_main [thxxanf.c (85)]
0526ffc0 77e6f23b 00000000 00000000 7ffd8000 00000000 disp+work!wmainCRTStartup [crtexe.c (395)]
0526fff0 00000000 0111cd78 00000000 00905a4d 00000003 kernel32!ProcessIdToSessionId
Stack Dump for Thread Id 838
eax=00000001 ebx=00000103 ecx=7c829f59 edx=00410000 esi=00000000 edi=00000000
eip=7c8285ec esp=078ffeb0 ebp=078ffef4 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
function : KiFastSystemCallRet
7c8285ec c3 ret
7c8285ed 8da42400000000 lea esp,[esp] ss:078ffeb0=7c8270fb
7c8285f4 8d642400 lea esp,[esp] ss:0cb6d937=00000000
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
078ffef4 01076a50 000006a0 00000000 00000000 0542b0d0 ntdll!KiFastSystemCallRet
078fff84 7c349565 00000000 00000000 00000000 0542b038 disp+work!SigIMsgFunc [signt.c (632)]
078fffb8 77e64829 0542b038 00000000 00000000 0542b038 MSVCR71!endthreadex
078fffec 00000000 7c3494f6 0542b038 00000000 00000000 kernel32!GetModuleHandleA
M -
M
M Wed Dec 05 11:04:11 2007
M call clean-up function ...
M in_ThErrHandle: 1
M ThSigHandler: signal (step 1, th_errno 11, action 4)
M
M Info for wp 0
M
M stat = 4
M reqtype = 1
M act_reqtype = -1
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source = 255
M last_tid = 0
M last_mode = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M
M *****************************************************************************
M *
M * LOCATION SAP-Server ibwoksapq02_Q02_00 on host ibwoksapq02 (wp 0)
M * ERROR ThSigHandler: signal
M *
M * TIME Wed Dec 05 11:04:11 2007
M * RELEASE 640
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 11
M * MODULE thxxhead.c
M * LINE 9806
M * COUNTER 1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 254]
M Entering ThSetStatError
M ThIErrHandle: call ThrCoreInfo
A RABAX in run level 0
A RABAX in unkown environment: task_type=0, run level=0, rabax state=80000000 ztta_task_type=0
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
Application exception occurred:
Exception : c0000005 (Access Violation)
App : disp+work.EXE (pid=1368)
When : 12/5/2007 11:4:11.476
Threads : 2
Computer Name : IBWOKSAPQ02
User Name : SAPServiceQ02
Number of Processors: 4
Processor Type: x86 Family 15 Model 2 Stepping 5
Windows Version : 5.2 Current Build: 3790
Stack Dump for Thread Id 8bc
eax=00262802 ebx=00000002 ecx=0596b003 edx=00003d43 esi=00004200 edi=00004200
eip=00bbaf10 esp=0526fa88 ebp=0526fa94 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010202
function : get_nec_length
00bbaef8 7403 jz get_nec_length+0x17b (00bbaefd)
00bbaefa c60100 mov byte ptr [ecx],0x0 ds:0596b003=??
00bbaefd 83c120 add ecx,0x20
00bbaf00 4a dec edx
00bbaf01 75f2 jnz get_dbtab_columns+0x87 (00bbaff5)
00bbaf03 eb19 jmp get_nec_length+0x19c (00bbaf1e)
00bbaf05 6685ff test di,di
00bbaf08 7e14 jle get_nec_length+0x19c (00bbaf1e)
00bbaf0a 83c103 add ecx,0x3
00bbaf0d 0fb7d7 movzx edx,di
FAULT-> 00bbaf10 803900 cmp byte ptr [ecx],0x0 ds:0596b003=??
00bbaf13 7403 jz get_nec_length+0x196 (00bbaf18)
00bbaf15 ff45fc inc dword ptr [ebp+0xfc] ss:0a4da78e=????????
00bbaf18 83c120 add ecx,0x20
00bbaf1b 4a dec edx
00bbaf1c 75f2 jnz get_dbtab_columns+0xa2 (00bbb010)
00bbaf1e 5f pop edi
00bbaf1f 8b0dccfcc901 mov ecx,[FDESCR2_SIZE (01c9fccc)] ds:01c9fccc=0000017c
00bbaf25 0fbf55fc movsx edx,word ptr [ebp+0xfc] ss:0a4da78f=????
00bbaf29 83c102 add ecx,0x2
00bbaf2c 0fafca imul ecx,edx
00bbaf2f 8d440102 lea eax,[ecxeax0x2] ds:054cd4fd=????????
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0526fa94 00bbefb1 00000287 0526fb24 00000000 0d064200 disp+work!get_nec_length [dbntab.c (12438)]
0526faf4 00bc2ec5 0526fb80 0526fb24 0526fb20 00000000 disp+work!ftab_select [dbntab.c (10343)]
0526fb44 00bc390e 00000000 0526fb80 00000000 01c9fcbc disp+work!fetch_entry [dbntab.c (7186)]
0526fb5c 00bc4274 00000000 0526fb80 01d577ec 01d57760 disp+work!procure_2 [dbntab.c (6855)]
0526fbb8 00c921a9 00000002 0526fc30 0526fc44 00000000 disp+work!db_ntab [dbntab.c (3104)]
0526fc4c 00c950a2 0fe300c8 0fe30040 00000000 00310030 disp+work!read_ntab [dbcalbuf.c (3177)]
0526fd40 00c95805 00000000 00000000 0fe30040 00660075 disp+work!db_cbufload [dbcalbuf.c (4507)]
0526fd68 00c97937 01d58d0c 00000008 0fe30040 0526fd90 disp+work!reset_handling [dbcalbuf.c (2676)]
0526fdac 00c97ab8 00000000 7c355852 00000000 00000005 disp+work!init_shm_and_load_cals [dbcalbuf.c (2278)]
0526fdd8 00c5904d 0526fdf4 05b30dcc 00000000 0000000a disp+work!db_cbufinst [dbcalbuf.c (1599)]
0526fe08 00ca8ed0 057c7200 057c7178 00000090 057c717c disp+work!db_calinit [dbbmng0.c (2786)]
0526fe1c 0045790a 00000011 00000004 00000000 00000000 disp+work!db_init [dblink.c (2213)]
0526fe3c 00488e83 00000011 00000000 024987e0 00000000 disp+work!ThCallHooks [thxxtool3.c (246)]
0526fe58 004980ff 00000000 00000002 0526ff04 00000000 disp+work!ThIPCInit [thxxhead.c (1914)]
0526fee8 0049c594 00000001 05425fd0 00000000 00000000 disp+work!tskh_init [thxxhead.c (1356)]
0526ff04 004233fb 00000000 7ffd8000 0526ff60 00401085 disp+work!tskhstart [thxxhead.c (1017)]
0526ff14 00401085 00000003 05425fd0 00000001 00000000 disp+work!DpMain [dpxxdisp.c (1011)]
0526ff60 0111cebb 00000003 05425fd0 05426888 017d9000 disp+work!nlsui_main [thxxanf.c (85)]
0526ffc0 77e6f23b 00000000 00000000 7ffd8000 00000000 disp+work!wmainCRTStartup [crtexe.c (395)]
0526fff0 00000000 0111cd78 00000000 00905a4d 00000003 kernel32!ProcessIdToSessionId
Stack Dump for Thread Id 838
eax=00000001 ebx=00000103 ecx=7c829f59 edx=00410000 esi=00000000 edi=00000000
eip=7c8285ec esp=078ffeb0 ebp=078ffef4 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
function : KiFastSystemCallRet
7c8285ec c3 ret
7c8285ed 8da42400000000 lea esp,[esp] ss:078ffeb0=7c8270fb
7c8285f4 8d642400 lea esp,[esp] ss:0cb6abab=00000000
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
078ffef4 01076a50 000006a0 00000000 00000000 0542b0d0 ntdll!KiFastSystemCallRet
078fff84 7c349565 00000000 00000000 00000000 0542b038 disp+work!SigIMsgFunc [signt.c (632)]
078fffb8 77e64829 0542b038 00000000 00000000 0542b038 MSVCR71!endthreadex
078fffec 00000000 7c3494f6 0542b038 00000000 00000000 kernel32!GetModuleHandleA
A TH VERBOSE LEVEL FULL
A ** RABAX: level LEV_RX_PXA_RELEASE_MTX entered.
A ** RABAX: level LEV_RX_PXA_RELEASE_MTX failed.
A *** suicide ON
A ** RABAX: level LEV_RX_VMIT_CLEANUP entered.
A ** RABAX: level LEV_RX_VMIT_CLEANUP completed.
A ** RABAX: level LEV_RX_ROLLBACK entered.
A ** RABAX: level LEV_RX_ROLLBACK completed.
A ** RABAX: level LEV_RX_DB_ALIVE entered.
A ** RABAX: level LEV_RX_DB_ALIVE completed.
A ** RABAX: level LEV_RX_HOOKS entered.
A ** RABAX: level LEV_RX_HOOKS completed.
A ** RABAX: level LEV_RX_STANDARD entered.
A ** RABAX: level LEV_RX_STANDARD failed.
A ** RABAX: level LEV_RX_C_STACK entered.
A ** RABAX: level LEV_RX_C_STACK completed.
A ** RABAX: level LEV_RX_MEMO_CHECK entered.
A ** RABAX: level LEV_RX_MEMO_CHECK completed.
A ** RABAX: level LEV_RX_INTERFACES entered.
A ** RABAX: level LEV_RX_INTERFACES completed.
A ** RABAX: level LEV_RX_GET_MESS entered.
A ** RABAX: level LEV_RX_GET_MESS completed.
A ** RABAX: level LEV_RX_INIT_SNAP entered.
A ** RABAX: level LEV_RX_INIT_SNAP completed.
A ** RABAX: level LEV_RX_WRITE_SYSLOG entered.
A ** RABAX: level LEV_RX_WRITE_SYSLOG completed.
A ** RABAX: level LEV_RX_WRITE_SNAP entered.
X *** ERROR => invalid MM administration (adm) 00000000 (admCheck)00000000 [mmxx.c 2127]
A ** RABAX: level LEV_RX_WRITE_SNAP failed.
A ** RABAX: level LEV_RX_SET_ALERT entered.
A ** RABAX: level LEV_RX_SET_ALERT completed.
A ** RABAX: level LEV_RX_COMMIT entered.
A ** RABAX: level LEV_RX_COMMIT completed.
A ** RABAX: level LEV_RX_SNAP_SYSLOG entered.
A ** RABAX: level LEV_RX_SNAP_SYSLOG completed.
A ** RABAX: level LEV_RX_RESET_PROGS entered.
A ** RABAX: level LEV_RX_RESET_PROGS completed.
A ** RABAX: level LEV_RX_STDERR entered.
A ** RABAX: level LEV_RX_STDERR completed.
A ** RABAX: level LEV_RX_RFC_ERROR entered.
A ** RABAX: level LEV_RX_RFC_ERROR completed.
A ** RABAX: level LEV_RX_RFC_CLOSE entered.
A ** RABAX: level LEV_RX_RFC_CLOSE completed.
A ** RABAX: level LEV_RX_IMC_ERROR entered.
A ** RABAX: level LEV_RX_IMC_ERROR completed.
A ** RABAX: level LEV_RX_DATASET_CLOSE entered.
A ** RABAX: level LEV_RX_DATASET_CLOSE completed.
A ** RABAX: level LEV_RX_RESET_SHMLOCKS entered.
A ** RABAX: level LEV_RX_RESET_SHMLOCKS failed.
A ** RABAX: level LEV_RX_ERROR_SAVE entered.
A ** RABAX: level LEV_RX_ERROR_SAVE completed.
A ** RABAX: level LEV_RX_ERROR_TPDA entered.
A ** RABAX: level LEV_RX_ERROR_TPDA completed.
A ** RABAX: level LEV_RX_PXA_RELEASE_RUDI entered.
A ** RABAX: level LEV_RX_PXA_RELEASE_RUDI completed.
A ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP entered.
M RmCleanUpResources3: hdr/tbl/ext_tbl/free/keep = 048810F0/00000000/0/0/1
M RmCleanUpResources3: no resources registered
A ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP completed.
A ** RABAX: level LEV_RX_END entered.
A ** RABAX: level LEV_RX_END completed.
A ** RABAX: end RX_SUICIDE
A *
A * Non recoverable error. Aborting process...
A *
M ***LOG R63=> ThWpHalt, halt wp () [thxxhead.c 15138]
M in_ThErrHandle: 2
M *** ERROR => ThWpHalt: halt wp (step 1, th_errno 5, action 2, level 2) [thxxhead.c 9621]
M ***LOG R0H=> ThIErrHandle, Loop in ThErrHandle, restart wp () [thxxhead.c 9642]
M -
C-STACK -
SAP (R) - R/3(TM) Callstack, Version 1.0
Copyright (C) SAP AG. All rights reserved.
Application exception occurred:
Exception : c0000005 (Access Violation)
App : disp+work.EXE (pid=1368)
When : 12/5/2007 11:4:11.507
Threads : 2
Computer Name : IBWOKSAPQ02
User Name : SAPServiceQ02
Number of Processors: 4
Processor Type: x86 Family 15 Model 2 Stepping 5
Windows Version : 5.2 Current Build: 3790
Stack Dump for Thread Id 8bc
eax=00262802 ebx=00000002 ecx=0596b003 edx=00003d43 esi=00004200 edi=00004200
eip=00bbaf10 esp=0526fa88 ebp=0526fa94 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00010202
function : get_nec_length
00bbaef8 7403 jz get_nec_length+0x17b (00bbaefd)
00bbaefa c60100 mov byte ptr [ecx],0x0 ds:0596b003=30
00bbaefd 83c120 add ecx,0x20
00bbaf00 4a dec edx
00bbaf01 75f2 jnz get_dbtab_columns+0x87 (00bbaff5)
00bbaf03 eb19 jmp get_nec_length+0x19c (00bbaf1e)
00bbaf05 6685ff test di,di
00bbaf08 7e14 jle get_nec_length+0x19c (00bbaf1e)
00bbaf0a 83c103 add ecx,0x3
00bbaf0d 0fb7d7 movzx edx,di
FAULT-> 00bbaf10 803900 cmp byte ptr [ecx],0x0 ds:0596b003=30
00bbaf13 7403 jz get_nec_length+0x196 (00bbaf18)
00bbaf15 ff45fc inc dword ptr [ebp+0xfc] ss:0a4d9f06=????????
00bbaf18 83c120 add ecx,0x20
00bbaf1b 4a dec edx
00bbaf1c 75f2 jnz get_dbtab_columns+0xa2 (00bbb010)
00bbaf1e 5f pop edi
00bbaf1f 8b0dccfcc901 mov ecx,[FDESCR2_SIZE (01c9fccc)] ds:01c9fccc=0000017c
00bbaf25 0fbf55fc movsx edx,word ptr [ebp+0xfc] ss:0a4d9f07=????
00bbaf29 83c102 add ecx,0x2
00bbaf2c 0fafca imul ecx,edx
00bbaf2f 8d440102 lea eax,[ecxeax0x2] ds:054ccc75=????????
--> Stack Back Trace <--
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0526fa94 00bbefb1 00000287 0526fb24 00000000 0d064200 disp+work!get_nec_length [dbntab.c (12438)]
0526faf4 00bc2ec5 0526fb80 0526fb24 0526fb20 00000000 disp+work!ftab_select [dbntab.c (10343)]
0526fb44 00bc390e 00000000 0526fb80 00000000 01c9fcbc disp+work!fetch_entry [dbntab.c (7186)]
0526fb5c 00bc4274 00000000 0526fb80 01d577ec 01d57760 disp+work!procure_2 [dbntab.c (6855)]
0526fbb8 00c921a9 00000002 0526fc30 0526fc44 00000000 disp+work!db_ntab [dbntab.c (3104)]
0526fc4c 00c950a2 0fe300c8 0fe30040 00000000 00310030 disp+work!read_ntab [dbcalbuf.c (3177)]
0526fd40 00c95805 00000000 00000000 0fe30040 00660075 disp+worHi Guenther,
I've managed to bring up the SAP now after changing some parameters
in the instance profile that are pointing to D:\. It's now up and
running, but the dispatcher is in yellow colour. The status
is "Running, Message Server connection ok, Dialog Queue time: 0.00 sec,
J2EE status info unavailable". I did not select Java during the
installation. Only ABAP was selected.
I am able to login to the R/3 system now. I notice that there are some
parameters in the instance profile are related to the Java like
rdisp/j2ee_start, login/accept_sso2_ticket and etc. Is it possible that
database backup that I used to restore was from a ABAP + JAVA system?
Please see below for the dev_disp
trc file: "dev_disp", trc level: 1, release: "640"
Fri Dec 07 03:53:19 2007
kernel runs with dp version 136(ext=102) (@(#) DPLIB-INT-VERSION-136)
length of sys_adm_ext is 312 bytes
sysno 00
sid Q02
systemid 560 (PC with Windows NT)
relno 6400
patchlevel 0
patchno 211
intno 20020600
make: multithreaded, ASCII
pid 3836
***LOG Q00=> DpSapEnvInit, DPStart (00 3836) [dpxxdisp.c 1102]
shared lib "dw_xml.dll" version 211 successfully loaded
shared lib "dw_xtc.dll" version 211 successfully loaded
shared lib "dw_stl.dll" version 211 successfully loaded
shared lib "dw_gui.dll" version 211 successfully loaded
shared lib "dw_mdm.dll" version 211 successfully loaded
Fri Dec 07 03:53:23 2007
MtxInit: -2 0 0
DpSysAdmExtInit: ABAP is active
DpIPCInit2: start server >ibwoksapq02_Q02_00 <
DpShMCreate: sizeof(wp_adm) 11648 (832)
DpShMCreate: sizeof(tm_adm) 2379840 (11840)
DpShMCreate: sizeof(wp_ca_adm) 18000 (60)
DpShMCreate: sizeof(appc_ca_adm) 6000 (60)
DpShMCreate: sizeof(comm_adm) 192000 (384)
DpShMCreate: sizeof(vmc_adm) 0 (364)
DpShMCreate: sizeof(wall_adm) (22440/34344/56/100)
DpShMCreate: SHM_DP_ADM_KEY (addr: 06340040, size: 2670480)
DpShMCreate: allocated sys_adm at 06340040
DpShMCreate: allocated wp_adm at 063417D8
DpShMCreate: allocated tm_adm_list at 06344558
DpShMCreate: allocated tm_adm at 06344580
DpShMCreate: allocated wp_ca_adm at 065895C0
DpShMCreate: allocated appc_ca_adm at 0658DC10
DpShMCreate: allocated comm_adm_list at 0658F380
DpShMCreate: allocated comm_adm at 0658F398
DpShMCreate: allocated vmc_adm_list at 065BE198
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 065BE1C0
DpShMCreate: allocated wall_adm at 065BE1C8
MBUF state OFF
Fri Dec 07 03:53:24 2007
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 1299 blocks reserved for free list.
ES initialized.
ERROR => DpForkExec: CreateProcess (3: No such process) [dpntdisp.c 1486]
***LOG Q0I=> DpForkExec, CreateProcess ( CreateProcess 3) [dpntdisp.c 1488]
Memory diagnostic *
Systeminformation
Processor-Typ : Intel unknown
Processor-Count : 4
Operating System : NT 5.2, Build 3790
Service Pack : Service Pack 2
NT Pagefile Informations
Config. minimum size : 4190208 K
Config. maximum size : 4190208 K
Avail. maximum size : 4190208 K
Num
Pagefile
Min.Size
Max.Size
Avail.Max
Curr.Size
1
c:\pagefile.sys
4190208 K
4190208 K
4190208 K
4190208 K
NT Task Manager Informations
Total Handles : 12859
Total Threads : 703
Total Processes : 54
Commit Charge Total : 1974636 K
Commit Charge Limit : 6137308 K
Commit Charge Peak : 1975500 K
Phys.Memory Total : 2096524 K
Phys.Memory Available : 1449380 K
File Cache : 116072 K
Kernel Memory Total : 104040 K
Kernel Memory Paged : 91112 K
Kernel Memory Nonpaged : 12928 K
Memory usage of current process
Total virt.address space : 2097024 K
Avail.virt.address space : 895036 K
Private Pages : 0 K
Total heap size : 12826 K
Virtual memory regions : 0 K
Uncommitted heap memory : 7632 K
Allocated heap memory : 5028 K
Moveable heap memory : 0 K
DDE shared heap memory : 0 K
Memory usage of all processes
PID
Image
Instance
Work.Set
WS Peak
Priv.Pages
PP Peak
Pg Fault
4
212 K
2068 K
0 K
0 K
128
280
smss.exe
452 K
468 K
164 K
164 K
0
352
winlogon.exe
9848 K
9920 K
6608 K
6616 K
2
400
services.exe
3844 K
3852 K
1712 K
1736 K
1
412
lsass.exe
9664 K
9724 K
9040 K
9156 K
2
636
svchost.exe
2692 K
2692 K
900 K
900 K
0
816
svchost.exe
22124 K
22364 K
16068 K
20016 K
13
968
spoolsv.exe
4708 K
4800 K
3608 K
3796 K
1
1112
svchost.exe
2116 K
2116 K
568 K
568 K
0
1196
inetinfo.exe
8520 K
10552 K
3396 K
5408 K
3
1220
Srvany.exe
1412 K
1424 K
300 K
316 K
0
1244
lmwu.exe
2464 K
2472 K
724 K
748 K
0
1252
sqlservr.exe
119352 K
119352 K
93168 K
93204 K
29
1312
ntrtscan.exe
4012 K
55404 K
2536 K
53960 K
16
1688
sapstartsrv.exe
21016 K
21016 K
22168 K
22168 K
5
1752
tmlisten.exe
7368 K
8080 K
4028 K
5052 K
4
1844
OfcPfwSvc.exe
5000 K
5508 K
3828 K
4344 K
2
1888
svchost.exe
7568 K
9404 K
5036 K
6952 K
3
2272
svchost.exe
4464 K
4516 K
2472 K
22888 K
1
2296
svchost.exe
3880 K
3880 K
2932 K
2932 K
1
2308
UQ8188.EXE
2684 K
2748 K
1152 K
1256 K
1
2860
winlogon.exe
3320 K
9008 K
5136 K
7604 K
10
3148
userinit.exe
2984 K
2984 K
1980 K
1980 K
0
3156
rdpclip.exe
2916 K
2916 K
924 K
972 K
0
3224
userinit.exe
2116 K
2184 K
608 K
628 K
0
3244
ctfmon.exe
2752 K
3016 K
504 K
844 K
0
3256
Explorer.EXE
11508 K
11540 K
7104 K
7136 K
4
3328
pccntmon.exe
4572 K
4572 K
2436 K
2444 K
1
3336
jusched.exe
2428 K
2428 K
564 K
564 K
0
3380
jucheck.exe
5492 K
5492 K
2648 K
2648 K
1
3396
sqlmangr.exe
4968 K
6720 K
1384 K
2752 K
2
3464
mmc.exe
18596 K
18720 K
18648 K
19016 K
5
3528
wuauclt.exe
3548 K
3548 K
1972 K
1972 K
0
3756
sqlagent.exe
968 K
6372 K
2336 K
2472 K
2
3812
msg_server.exe
[MS] Q02_00
7584 K
7584 K
8408 K
8408 K
1
3836
disp+work.exe
30856 K
30920 K
49372 K
49476 K
7
3844
igswd.exe
[**] Q02_00
2508 K
2792 K
1424 K
1752 K
0
3864
igsmux.exe
13324 K
13324 K
12844 K
12844 K
3
3948
igspw.exe
12260 K
12260 K
11744 K
11744 K
3
3956
igspw.exe
12260 K
12260 K
11744 K
11744 K
3
192
gwrd.EXE
[GW] Q02_00
47908 K
47908 K
8392 K
10832 K
11
216
icman.EXE
69316 K
69316 K
72008 K
72008 K
17
Sum
505584 K
402588 K
DpJ2eeStart: j2ee state = INIT
ERROR => DpProcCreate: DpJ2eeStart failed [dpxxdisp.c 10768]
Fri Dec 07 03:53:25 2007
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( ibwoksapq02) [dpxxdisp.c 10113]
DpStartStopMsg: send start message (myname is >ibwoksapq02_Q02_00 <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6400, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1025]
DpMsgAdmin: Set patchno for this platform to 211
Release check o.K.
Fri Dec 07 03:53:32 2007
MBUF state ACTIVE
Fri Dec 07 03:53:33 2007
DpModState: change server state from STARTING to ACTIVE
Fri Dec 07 03:54:05 2007
ERROR => DpForkExec: CreateProcess (3: No such process) [dpntdisp.c 1486]
***LOG Q0I=> DpForkExec, CreateProcess ( CreateProcess 3) [dpntdisp.c 1488]
Memory diagnostic *
Systeminformation
Processor-Typ : Intel unknown
Processor-Count : 4
Operating System : NT 5.2, Build 3790
Service Pack : Service Pack 2
NT Pagefile Informations
Config. minimum size : 4190208 K
Config. maximum size : 4190208 K
Avail. maximum size : 4190208 K
Num
Pagefile
Min.Size
Max.Size
Avail.Max
Curr.Size
1
c:\pagefile.sys
4190208 K
4190208 K
4190208 K
4190208 K
NT Task Manager Informations
Total Handles : 16946
Total Threads : 786
Total Processes : 67
Commit Charge Total : 3976044 K
Commit Charge Limit : 6137308 K
Commit Charge Peak : 3982420 K
Phys.Memory Total : 2096524 K
Phys.Memory Available : 527080 K
File Cache : 116948 K
Kernel Memory Total : 106168 K
Kernel Memory Paged : 92308 K
Kernel Memory Nonpaged : 13860 K
Memory usage of current process
Total virt.address space : 2097024 K
Avail.virt.address space : 844964 K
Private Pages : 0 K
Total heap size : 15499 K
Virtual memory regions : 0 K
Uncommitted heap memory : 9444 K
Allocated heap memory : 5896 K
Moveable heap memory : 0 K
DDE shared heap memory : 0 K
Memory usage of all processes
PID
Image
Instance
Work.Set
WS Peak
Priv.Pages
PP Peak
Pg Fault
4
212 K
2068 K
0 K
0 K
142
280
smss.exe
452 K
468 K
164 K
164 K
0
352
winlogon.exe
9732 K
9920 K
6496 K
6616 K
2
400
services.exe
3804 K
3852 K
1616 K
1736 K
1
412
lsass.exe
9680 K
9724 K
9060 K
9156 K
2
636
svchost.exe
2692 K
2692 K
900 K
900 K
0
816
svchost.exe
22104 K
22364 K
16044 K
20016 K
13
968
spoolsv.exe
4708 K
4800 K
3608 K
3796 K
1
1112
svchost.exe
2116 K
2116 K
568 K
568 K
0
1196
inetinfo.exe
8552 K
10552 K
3348 K
5408 K
3
1220
Srvany.exe
1412 K
1424 K
300 K
316 K
0
1244
lmwu.exe
2464 K
2472 K
724 K
748 K
0
1252
sqlservr.exe
600644 K
600660 K
573916 K
573980 K
147
1312
ntrtscan.exe
4016 K
55404 K
2540 K
53960 K
16
1688
sapstartsrv.exe
21032 K
21104 K
22152 K
22168 K
7
1752
tmlisten.exe
7360 K
8080 K
4016 K
5052 K
4
1844
OfcPfwSvc.exe
5000 K
5508 K
3828 K
4344 K
2
1888
svchost.exe
7568 K
9404 K
5036 K
6952 K
3
2272
svchost.exe
4472 K
4516 K
2496 K
22888 K
1
2296
svchost.exe
3896 K
3896 K
2960 K
2960 K
1
2308
UQ8188.EXE
2684 K
2748 K
1152 K
1256 K
1
2860
winlogon.exe
3344 K
9008 K
5104 K
7604 K
11
3156
rdpclip.exe
2916 K
2916 K
924 K
972 K
0
3244
ctfmon.exe
2752 K
3016 K
504 K
844 K
0
3256
Explorer.EXE
11604 K
11656 K
6876 K
7136 K
4
3328
pccntmon.exe
4572 K
4572 K
2436 K
2444 K
1
3336
jusched.exe
2428 K
2428 K
564 K
564 K
0
3380
jucheck.exe
5492 K
5492 K
2648 K
2648 K
1
3396
sqlmangr.exe
4968 K
6720 K
1384 K
2752 K
2
3464
mmc.exe
18724 K
18732 K
18196 K
19016 K
5
3528
wuauclt.exe
3548 K
3548 K
1972 K
1972 K
0
3756
sqlagent.exe
2536 K
6372 K
2572 K
2572 K
2
3812
msg_server.exe
[MS] Q02_00
9548 K
9548 K
10348 K
10348 K
2
3836
disp+work.exe
34836 K
34900 K
50296 K
50404 K
8
3844
igswd.exe
[**] Q02_00
2508 K
2792 K
1424 K
1752 K
0
3864
igsmux.exe
13420 K
13420 K
12928 K
12928 K
3
3948
igspw.exe
12344 K
12344 K
11824 K
11824 K
3
3956
igspw.exe
12344 K
12344 K
11824 K
11824 K
3
192
gwrd.EXE
[GW] Q02_00
48604 K
48604 K
8956 K
10832 K
11
216
icman.EXE
76016 K
76016 K
74136 K
75160 K
18
548
disp+work.EXE
[WP] Q02_00
42836 K
43300 K
57336 K
57336 K
10
596
disp+work.EXE
[WP] Q02_00
119748 K
158692 K
57292 K
69392 K
86
672
disp+work.EXE
[WP] Q02_00
53840 K
54116 K
54360 K
54360 K
13
744
disp+work.EXE
[WP] Q02_00
42776 K
43512 K
53408 K
53408 K
10
772
disp+work.EXE
[WP] Q02_00
41980 K
42752 K
53460 K
53460 K
10
912
disp+work.EXE
[WP] Q02_00
29264 K
29264 K
52640 K
52704 K
7
936
disp+work.EXE
[WP] Q02_00
72868 K
73608 K
53852 K
53852 K
18
940
disp+work.EXE
[WP] Q02_00
37040 K
37040 K
53340 K
53404 K
9
1412
disp+work.EXE
[WP] Q02_00
26172 K
26172 K
51888 K
51952 K
6
1624
disp+work.EXE
[WP] Q02_00
26312 K
26312 K
52116 K
52116 K
6
1788
disp+work.EXE
[WP] Q02_00
26756 K
26756 K
52424 K
52488 K
6
2104
disp+work.EXE
[WP] Q02_00
26876 K
26876 K
52480 K
52544 K
6
1748
disp+work.EXE
[WP] Q02_00
43368 K
43660 K
53868 K
53868 K
11
2260
disp+work.EXE
[WP] Q02_00
26736 K
26736 K
52424 K
52488 K
6
2836
sap_mssql_cfgck.exe
11116 K
11116 K
10920 K
10928 K
3
Sum
1624792 K
1647648 K
DpJ2eeStart: j2ee state = INIT
ERROR => DpEnvCheckJ2ee: DpJ2eeStart failed [dpxxdisp.c 6445]
Fri Dec 07 03:54:25 2007
ERROR => DpForkExec: CreateProcess (3: No such process) [dpntdisp.c 1486]
***LOG Q0I=> DpForkExec, CreateProcess ( CreateProcess 3) [dpntdisp.c 1488]
Memory diagnostic *
Systeminformation
Processor-Typ : Intel unknown
Processor-Count : 4
Operating System : NT 5.2, Build 3790
Service Pack : Service Pack 2
NT Pagefile Informations
Config. minimum size : 4190208 K
Config. maximum size : 4190208 K
Avail. maximum size : 4190208 K
Num
Pagefile
Min.Size
Max.Size
Avail.Max
Curr.Size
1
c:\pagefile.sys
4190208 K
4190208 K
4190208 K
4190208 K
NT Task Manager Informations
Total Handles : 16896
Total Threads : 785
Total Processes : 67
Commit Charge Total : 4039664 K
Commit Charge Limit : 6137308 K
Commit Charge Peak : 4039768 K
Phys.Memory Total : 2096524 K
Phys.Memory Available : 475064 K
File Cache : 117044 K
Kernel Memory Total : 106176 K
Kernel Memory Paged : 92316 K
Kernel Memory Nonpaged : 13860 K
Memory usage of current process
Total virt.address space : 2097024 K
Avail.virt.address space : 844964 K
Private Pages : 0 K
Total heap size : 15499 K
Virtual memory regions : 0 K
Uncommitted heap memory : 9444 K
Allocated heap memory : 5896 K
Moveable heap memory : 0 K
DDE shared heap memory : 0 K
Memory usage of all processes
PID
Image
Instance
Work.Set
WS Peak
Priv.Pages
PP Peak
Pg Fault
4
212 K
2068 K
0 K
0 K
143
280
smss.exe
452 K
468 K
164 K
164 K
0
352
winlogon.exe
9744 K
9920 K
6528 K
6616 K
2
400
services.exe
3804 K
3852 K
1616 K
1736 K
1
412
lsass.exe
9680 K
9724 K
9060 K
9156 K
2
636
svchost.exe
2692 K
2692 K
900 K
900 K
0
816
svchost.exe
21756 K
22364 K
15696 K
20016 K
14
968
spoolsv.exe
4708 K
4800 K
3608 K
3796 K
1
1112
svchost.exe
2116 K
2116 K
568 K
568 K
0
1196
inetinfo.exe
8552 K
10552 K
3348 K
5408 K
3
1220
Srvany.exe
1412 K
1424 K
300 K
316 K
0
1244
lmwu.exe
2464 K
2472 K
724 K
748 K
0
1252
sqlservr.exe
660820 K
660820 K
634788 K
634788 K
162
1312
ntrtscan.exe
4016 K
55404 K
2540 K
53960 K
16
1688
sapstartsrv.exe
21040 K
21104 K
22152 K
22168 K
9
1752
tmlisten.exe
7360 K
8080 K
4016 K
5052 K
4
1844
OfcPfwSvc.exe
5000 K
5508 K
3828 K
4344 K
2
1888
svchost.exe
7564 K
9404 K
5012 K
6952 K
3
2272
svchost.exe
4472 K
4516 K
2496 K
22888 K
1
2296
svchost.exe
3896 K
3896 K
2960 K
2960 K
1
2308
UQ8188.EXE
2684 K
2748 K
1152 K
1256 K
1
2860
winlogon.exe
3360 K
9008 K
5136 K
7604 K
11
3156
rdpclip.exe
2916 K
2916 K
924 K
972 K
0
3244
ctfmon.exe
2752 K
3016 K
504 K
844 K
0
3256
Explorer.EXE
11604 K
11656 K
6876 K
7136 K
4
3328
pccntmon.exe
4572 K
4572 K
2436 K
2444 K
1
3336
jusched.exe
2428 K
2428 K
564 K
564 K
0
3380
jucheck.exe
5492 K
5492 K
2648 K
2648 K
1
3396
sqlmangr.exe
4968 K
6720 K
1384 K
2752 K
2
3464
mmc.exe
18792 K
18848 K
18288 K
19016 K
5
3528
wuauclt.exe
3548 K
3548 K
1972 K
1972 K
0
3756
sqlagent.exe
2536 K
6372 K
2572 K
2572 K
2
3812
msg_server.exe
[MS] Q02_00
9548 K
9548 K
10348 K
10348 K
2
3836
disp+work.exe
34844 K
34908 K
50296 K
50404 K
8
3844
igswd.exe
[**] Q02_00
2508 K
2792 K
1424 K
1752 K
0
3864
igsmux.exe
13420 K
13420 K
12928 K
12928 K
3
3948
igspw.exe
12344 K
12344 K
11824 K
11824 K
3
3956
igspw.exe
12344 K
12344 K
11824 K
11824 K
3
192
gwrd.EXE
[GW] Q02_00
48604 K
48604 K
8956 K
10832 K
11
216
icman.EXE
76020 K
76020 K
74136 K
75160 K
18
548
disp+work.EXE
[WP] Q02_00
42924 K
43300 K
57336 K
57336 K
10
596
disp+work.EXE
[WP] Q02_00
122256 K
166712 K
60196 K
70124 K
118
672
disp+work.EXE
[WP] Q02_00
53840 K
54116 K
54360 K
54360 K
13
744
disp+work.EXE
[WP] Q02_00
42776 K
43512 K
53408 K
53408 K
10
772
disp+work.EXE
[WP] Q02_00
41980 K
42752 K
53460 K
53460 K
10
912
disp+work.EXE
[WP] Q02_00
29264 K
29264 K
52640 K
52704 K
7
936
disp+work.EXE
[WP] Q02_00
72868 K
73608 K
53852 K
53852 K
18
940
disp+work.EXE
[WP] Q02_00
37040 K
37040 K
53340 K
53404 K
9
1412
disp+work.EXE
[WP] Q02_00
26172 K
26172 K
51888 K
51952 K
6
1624
disp+work.EXE
[WP] Q02_00
26312 K
26312 K
52116 K
52116 K
6
1788
disp+work.EXE
[WP] Q02_00
26756 K
26756 K
52424 K
52488 K
6
2104
disp+work.EXE
[WP] Q02_00
26876 K
26876 K
52480 K
52544 K
6
1748
disp+work.EXE
[WP] Q02_00
43368 K
43660 K
53868 K
53868 K
11
2260
disp+work.EXE
[WP] Q02_00
26736 K
26736 K
52424 K
52488 K
6
2836
sap_mssql_cfgck.exe
11116 K
11116 K
10920 K
10928 K
3
Sum
1687328 K
1711208 K
DpJ2eeStart: j2ee state = INIT
ERROR => DpEnvCheckJ2ee: DpJ2eeStart failed [dpxxdisp.c 6445]
Fri Dec 07 03:54:45 2007
ERROR => DpForkExec: CreateProcess (3: No such process) [dpntdisp.c 1486]
***LOG Q0I=> DpForkExec, CreateProcess ( CreateProcess 3) [dpntdisp.c 1488]
Memory diagnostic *
Systeminformation
Processor-Typ : Intel unknown
Processor-Count : 4
Operating System : NT 5.2, Build 3790
Service Pack : Service Pack 2
NT Pagefile Informations
Config. minimum size : 4190208 K
Config. maximum size -
SAP failed to start after database restored to a new machine
Hi,
We have a SAp BW 3.5 running on a SQL 2000, recently our server is degraded and become unstable to host our BW server.
So we build another box with the same OS and DB version and patches, ran sapinst from the SAP DVD, upgraded the kernel to the same level as our current setup.
SAP started Ok with the kernel upgraded, however when we restored the backup to it, if fails.
I have attached the developer trace log, and hope someone can give us some help on diagnosing the issues
============================================
trc file: "dev_disp", trc level: 1, release: "640"
Thu Jan 17 07:11:48 2008
kernel runs with dp version 130(ext=102) (@(#) DPLIB-INT-VERSION-130)
length of sys_adm_ext is 312 bytes
sysno 00
sid PBW
systemid 560 (PC with Windows NT)
relno 6400
patchlevel 0
patchno 129
intno 20020600
make: multithreaded, ASCII
pid 5228
***LOG Q00=> DpSapEnvInit, DPStart (00 5228) [dpxxdisp.c 1098]
shared lib "dw_xml.dll" version 129 successfully loaded
shared lib "dw_xtc.dll" version 129 successfully loaded
shared lib "dw_stl.dll" version 129 successfully loaded
shared lib "dw_gui.dll" version 129 successfully loaded
shared lib "dw_mdm.dll" version 129 successfully loaded
Thu Jan 17 07:12:03 2008
WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0052.qqq.nxst) took 15 seconds
Thu Jan 17 07:12:24 2008
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 21 seconds
***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 3893]
MtxInit: -2 0 0
DpSysAdmExtInit: ABAP is active
DpIPCInit2: start server >acbwprd_PBW_00 <
DpShMCreate: sizeof(wp_adm) 24840 (828)
DpShMCreate: sizeof(tm_adm) 23691840 (11840)
DpShMCreate: sizeof(wp_ca_adm) 30000 (60)
DpShMCreate: sizeof(appc_ca_adm) 90000 (60)
DpShMCreate: sizeof(comm_adm) 768000 (384)
DpShMCreate: sizeof(vmc_adm) 0 (364)
DpShMCreate: sizeof(wall_adm) (224040/329544/56/100)
DpShMCreate: SHM_DP_ADM_KEY (addr: 06BD0040, size: 25164464)
DpShMCreate: allocated sys_adm at 06BD0040
DpShMCreate: allocated wp_adm at 06BD17D0
DpShMCreate: allocated tm_adm_list at 06BD78D8
DpShMCreate: allocated tm_adm at 06BD7900
DpShMCreate: allocated wp_ca_adm at 0826FB40
DpShMCreate: allocated appc_ca_adm at 08277070
DpShMCreate: allocated comm_adm_list at 0828D000
DpShMCreate: allocated comm_adm at 0828D018
DpShMCreate: allocated vmc_adm_list at 08348818
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 08348840
DpShMCreate: allocated wall_adm at 08348848
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
<ES> Info: em/initial_size_MB( 2070MB) not multiple of em/blocksize_KB( 4096KB)
<ES> Info: em/initial_size_MB rounded up to 2072MB
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 517 blocks reserved for free list.
ES initialized.
ERROR => DpForkExec: CreateProcess (2: No such file or directory) [dpntdisp.c 1432]
***LOG Q0I=> DpForkExec, CreateProcess ( CreateProcess 2) [dpntdisp.c 1434]
Memory diagnostic *
Systeminformation
Processor-Typ : Intel unknown
Processor-Count : 4
Operating System : NT 5.0, Build 2195
Service Pack : Service Pack 4
NT Pagefile Informations
Config. minimum size : 6288384 K
Config. maximum size : 6288384 K
Avail. maximum size : 6288384 K
Num
Pagefile
Min.Size
Max.Size
Avail.Max
Curr.Size
1
C:\pagefile.sys
2095104 K
2095104 K
2095104 K
2095104 K
2
D:\pagefile.sys
4193280 K
4193280 K
4193280 K
4193280 K
NT Task Manager Informations
Total Handles : 14929
Total Threads : 849
Total Processes : 59
Commit Charge Total : 4501576 K
Commit Charge Limit : 12129696 K
Commit Charge Peak : 7082844 K
Phys.Memory Total : 6028624 K
Phys.Memory Available : 3619128 K
File Cache : 94224 K
Kernel Memory Total : 84712 K
Kernel Memory Paged : 57956 K
Kernel Memory Nonpaged : 26756 K
Memory usage of current process
Total virt.address space : 2097024 K
Avail.virt.address space : 739448 K
Private Pages : 49272 K
Total heap size : 9481 K
Virtual memory regions : 0 K
Uncommitted heap memory : 4424 K
Allocated heap memory : 4816 K
Moveable heap memory : 0 K
DDE shared heap memory : 0 K
Memory usage of all processes
PID
Image
Instance
Work.Set
WS Peak
Priv.Pages
PP Peak
Pg Fault
8
232 K
672 K
24 K
112 K
5
256
smss.exe
408 K
1992 K
1080 K
2652 K
0
308
winlogon.exe
1356 K
10644 K
7384 K
8188 K
7
336
services.exe
115548 K
218872 K
11036 K
15780 K
264040
348
lsass.exe
6960 K
7024 K
3104 K
3192 K
3
456
termsrv.exe
3772 K
3784 K
1864 K
22596 K
1
564
svchost.exe
4520 K
4584 K
1696 K
1792 K
1
596
spoolsv.exe
4580 K
4688 K
2572 K
2752 K
1
664
msdtc.exe
6180 K
6232 K
2204 K
2220 K
1
844
CpqRcmc.exe
1080 K
1084 K
268 K
272 K
0
860
vcagent.exe
6968 K
6976 K
2172 K
2348 K
1
876
svchost.exe
6512 K
6540 K
1936 K
1972 K
2
896
HS_Service.exe
1748 K
1748 K
532 K
532 K
0
920
llssrv.exe
2524 K
2524 K
796 K
796 K
0
1064
regsvc.exe
1064 K
1072 K
288 K
300 K
0
1292
MSTask.exe
3724 K
3828 K
1192 K
1320 K
1
1324
SecurePathAgent.exe
6932 K
87096 K
4360 K
85816 K
4185
1388
snmp.exe
5340 K
5340 K
2396 K
2408 K
1
1436
smhstart.exe
4124 K
4128 K
1752 K
1756 K
1
1460
WinMgmt.exe
976 K
8236 K
6116 K
6620 K
1206
1476
svchost.exe
13352 K
68136 K
9236 K
67064 K
837
1488
cpqnimgt.exe
4448 K
4456 K
1356 K
1368 K
1
1528
cqmgserv.exe
2360 K
2360 K
828 K
844 K
0
1544
cqmgstor.exe
3972 K
3980 K
1300 K
1356 K
1
1556
mssearch.exe
2844 K
7768 K
4584 K
4608 K
2
1564
hpsmhd.exe
11240 K
11240 K
7696 K
8136 K
23
1696
sysdown.exe
2636 K
2636 K
800 K
800 K
0
1712
svchost.exe
9792 K
10376 K
6872 K
8184 K
12
1796
cqmghost.exe
5848 K
5928 K
2620 K
2764 K
91
1932
rotatelogs.exe
1544 K
1544 K
460 K
460 K
0
1080
rotatelogs.exe
1516 K
1516 K
448 K
448 K
0
1980
hpsmhd.exe
17156 K
17156 K
14952 K
14952 K
24
2004
rotatelogs.exe
1544 K
1544 K
460 K
460 K
0
1440
rotatelogs.exe
1516 K
1516 K
448 K
448 K
0
3100
Explorer.EXE
10376 K
12148 K
4880 K
5440 K
93
3252
Atiptaxx.exe
3664 K
3664 K
1032 K
1044 K
0
3272
cpqteam.exe
1804 K
1804 K
384 K
384 K
0
3296
jusched.exe
2008 K
2008 K
540 K
540 K
0
3316
sqlmangr.exe
4996 K
6648 K
1328 K
2820 K
2
4184
cmd.exe
132 K
3048 K
680 K
688 K
1
5656
mmc.exe
1284 K
14852 K
5792 K
6564 K
5
4088
sapstartsrv.exe
14280 K
14280 K
14964 K
14984 K
3
3188
msg_server.exe
[MS] PBW_01
7088 K
7088 K
7864 K
13564 K
1
3092
enserver.exe
[**] PBW_01
15376 K
15384 K
53664 K
53696 K
3
1252
mmc.exe
4176 K
8816 K
5728 K
5804 K
3
4128
msg_server.exe
[MS] PBW_00
6684 K
6692 K
6640 K
6668 K
1
5228
disp+work.exe
55660 K
55700 K
49272 K
49320 K
22
4452
igswd.exe
[**] PBW_00
3828 K
4244 K
2204 K
2632 K
1
3928
igsmux.exe
13944 K
13988 K
12316 K
12360 K
3
4832
igspw.exe
13076 K
13076 K
12316 K
12316 K
3
5724
igspw.exe
13076 K
13076 K
12316 K
12316 K
3
1280
gwrd.EXE
[GW] PBW_00
50320 K
50320 K
9304 K
30796 K
12
3284
icman.EXE
14512 K
14512 K
15900 K
15900 K
3
Sum
500600 K
321956 K
Thu Jan 17 07:12:25 2008
DpJ2eeStart: j2ee state = INIT
ERROR => DpProcCreate: DpJ2eeStart failed [dpxxdisp.c 10518]
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( acbwprd) [dpxxdisp.c 9915]
DpStartStopMsg: send start message (myname is >acbwprd_PBW_00 <)
DpStartStopMsg: start msg sent
Thu Jan 17 07:12:26 2008
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 6400, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1025]
DpMsgAdmin: Set patchno for this platform to 129
Release check o.K.
Thu Jan 17 07:13:05 2008
ERROR => W0 (pid 5132) died [dpxxdisp.c 12414]
ERROR => W1 (pid 4864) died [dpxxdisp.c 12414]
ERROR => W2 (pid 4424) died [dpxxdisp.c 12414]
ERROR => W3 (pid 1208) died [dpxxdisp.c 12414]
ERROR => W4 (pid 4404) died [dpxxdisp.c 12414]
ERROR => W5 (pid 4896) died [dpxxdisp.c 12414]
ERROR => W6 (pid 4764) died [dpxxdisp.c 12414]
ERROR => W7 (pid 3736) died [dpxxdisp.c 12414]
ERROR => W8 (pid 4372) died [dpxxdisp.c 12414]
ERROR => W9 (pid 3084) died [dpxxdisp.c 12414]
ERROR => W10 (pid 5148) died [dpxxdisp.c 12414]
ERROR => W11 (pid 4548) died [dpxxdisp.c 12414]
ERROR => W12 (pid 5016) died [dpxxdisp.c 12414]
ERROR => W13 (pid 4916) died [dpxxdisp.c 12414]
ERROR => W14 (pid 3280) died [dpxxdisp.c 12414]
ERROR => W15 (pid 4524) died [dpxxdisp.c 12414]
my types changed after wp death/restart 0xbf --> 0xbe
ERROR => W16 (pid 5444) died [dpxxdisp.c 12414]
ERROR => W17 (pid 5400) died [dpxxdisp.c 12414]
ERROR => W18 (pid 4196) died [dpxxdisp.c 12414]
ERROR => W19 (pid 4436) died [dpxxdisp.c 12414]
ERROR => W20 (pid 5412) died [dpxxdisp.c 12414]
my types changed after wp death/restart 0xbe --> 0xbc
ERROR => W21 (pid 5588) died [dpxxdisp.c 12414]
my types changed after wp death/restart 0xbc --> 0xb8
ERROR => W22 (pid 4676) died [dpxxdisp.c 12414]
ERROR => W23 (pid 5056) died [dpxxdisp.c 12414]
ERROR => W24 (pid 5292) died [dpxxdisp.c 12414]
ERROR => W25 (pid 3908) died [dpxxdisp.c 12414]
my types changed after wp death/restart 0xb8 --> 0xb0
ERROR => W26 (pid 4532) died [dpxxdisp.c 12414]
my types changed after wp death/restart 0xb0 --> 0xa0
ERROR => W27 (pid 5100) died [dpxxdisp.c 12414]
ERROR => W28 (pid 1204) died [dpxxdisp.c 12414]
ERROR => W29 (pid 4288) died [dpxxdisp.c 12414]
my types changed after wp death/restart 0xa0 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
killing W0-5132 (SIGUSR2)
ERROR => DpWpKill(5132, SIGUSR2) failed [dpxxtool.c 2502]
killing W1-4864 (SIGUSR2)
ERROR => DpWpKill(4864, SIGUSR2) failed [dpxxtool.c 2502]
killing W2-4424 (SIGUSR2)
ERROR => DpWpKill(4424, SIGUSR2) failed [dpxxtool.c 2502]
killing W3-1208 (SIGUSR2)
ERROR => DpWpKill(1208, SIGUSR2) failed [dpxxtool.c 2502]
killing W4-4404 (SIGUSR2)
ERROR => DpWpKill(4404, SIGUSR2) failed [dpxxtool.c 2502]
killing W5-4896 (SIGUSR2)
ERROR => DpWpKill(4896, SIGUSR2) failed [dpxxtool.c 2502]
killing W6-4764 (SIGUSR2)
ERROR => DpWpKill(4764, SIGUSR2) failed [dpxxtool.c 2502]
killing W7-3736 (SIGUSR2)
ERROR => DpWpKill(3736, SIGUSR2) failed [dpxxtool.c 2502]
killing W8-4372 (SIGUSR2)
ERROR => DpWpKill(4372, SIGUSR2) failed [dpxxtool.c 2502]
killing W9-3084 (SIGUSR2)
ERROR => DpWpKill(3084, SIGUSR2) failed [dpxxtool.c 2502]
killing W10-5148 (SIGUSR2)
ERROR => DpWpKill(5148, SIGUSR2) failed [dpxxtool.c 2502]
killing W11-4548 (SIGUSR2)
ERROR => DpWpKill(4548, SIGUSR2) failed [dpxxtool.c 2502]
killing W12-5016 (SIGUSR2)
ERROR => DpWpKill(5016, SIGUSR2) failed [dpxxtool.c 2502]
killing W13-4916 (SIGUSR2)
ERROR => DpWpKill(4916, SIGUSR2) failed [dpxxtool.c 2502]
killing W14-3280 (SIGUSR2)
ERROR => DpWpKill(3280, SIGUSR2) failed [dpxxtool.c 2502]
killing W15-4524 (SIGUSR2)
ERROR => DpWpKill(4524, SIGUSR2) failed [dpxxtool.c 2502]
killing W16-5444 (SIGUSR2)
ERROR => DpWpKill(5444, SIGUSR2) failed [dpxxtool.c 2502]
killing W17-5400 (SIGUSR2)
ERROR => DpWpKill(5400, SIGUSR2) failed [dpxxtool.c 2502]
killing W18-4196 (SIGUSR2)
ERROR => DpWpKill(4196, SIGUSR2) failed [dpxxtool.c 2502]
killing W19-4436 (SIGUSR2)
ERROR => DpWpKill(4436, SIGUSR2) failed [dpxxtool.c 2502]
killing W20-5412 (SIGUSR2)
ERROR => DpWpKill(5412, SIGUSR2) failed [dpxxtool.c 2502]
killing W21-5588 (SIGUSR2)
ERROR => DpWpKill(5588, SIGUSR2) failed [dpxxtool.c 2502]
killing W22-4676 (SIGUSR2)
ERROR => DpWpKill(4676, SIGUSR2) failed [dpxxtool.c 2502]
killing W23-5056 (SIGUSR2)
ERROR => DpWpKill(5056, SIGUSR2) failed [dpxxtool.c 2502]
killing W24-5292 (SIGUSR2)
ERROR => DpWpKill(5292, SIGUSR2) failed [dpxxtool.c 2502]
killing W25-3908 (SIGUSR2)
ERROR => DpWpKill(3908, SIGUSR2) failed [dpxxtool.c 2502]
killing W26-4532 (SIGUSR2)
ERROR => DpWpKill(4532, SIGUSR2) failed [dpxxtool.c 2502]
killing W27-5100 (SIGUSR2)
ERROR => DpWpKill(5100, SIGUSR2) failed [dpxxtool.c 2502]
killing W28-1204 (SIGUSR2)
ERROR => DpWpKill(1204, SIGUSR2) failed [dpxxtool.c 2502]
killing W29-4288 (SIGUSR2)
ERROR => DpWpKill(4288, SIGUSR2) failed [dpxxtool.c 2502]
NiWait: sleep (10000 msecs) ...
NiISelect: timeout 10000 ms
NiISelect: maximum fd=1161
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Thu Jan 17 07:13:15 2008
NiISelect: TIMEOUT occured (10000 ms)
dump system status
Workprocess Table (long) Wed Jan 16 18:13:15 2008
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 5132 Ended no 1 0 0
1 DIA 4864 Ended no 1 0 0
2 DIA 4424 Ended no 1 0 0
3 DIA 1208 Ended no 1 0 0
4 DIA 4404 Ended no 1 0 0
5 DIA 4896 Ended no 1 0 0
6 DIA 4764 Ended no 1 0 0
7 DIA 3736 Ended no 1 0 0
8 DIA 4372 Ended no 1 0 0
9 DIA 3084 Ended no 1 0 0
10 DIA 5148 Ended no 1 0 0
11 DIA 4548 Ended no 1 0 0
12 DIA 5016 Ended no 1 0 0
13 DIA 4916 Ended no 1 0 0
14 DIA 3280 Ended no 1 0 0
15 DIA 4524 Ended no 1 0 0
16 UPD 5444 Ended no 1 0 0
17 UPD 5400 Ended no 1 0 0
18 UPD 4196 Ended no 1 0 0
19 UPD 4436 Ended no 1 0 0
20 UPD 5412 Ended no 1 0 0
21 ENQ 5588 Ended no 1 0 0
22 BTC 4676 Ended no 1 0 0
23 BTC 5056 Ended no 1 0 0
24 BTC 5292 Ended no 1 0 0
25 BTC 3908 Ended no 1 0 0
26 SPO 4532 Ended no 1 0 0
27 UP2 5100 Ended no 1 0 0
28 UP2 1204 Ended no 1 0 0
29 UP2 4288 Ended no 1 0 0
Dispatcher Queue Statistics Wed Jan 16 18:13:15 2008
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
3
2000
10
10
--------++++--
+
DIA
4
4
2000
4
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 12
wake_evt_udp_now 0
wake events total 8, udp 6 ( 75%), shm 2 ( 25%)
since last update total 8, udp 6 ( 75%), shm 2 ( 25%)
Dump of tm_adm structure: Wed Jan 16 18:13:15 2008
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Wed Jan 16 18:13:15 2008
=============================
Slots: 500, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000 msecs) ...
NiISelect: timeout 5000 ms
NiISelect: maximum fd=1161
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Thu Jan 17 07:13:20 2008
NiISelect: TIMEOUT occured (5000 ms)
DpHalt: shutdown server >acbwprd_PBW_00 < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 4, data complete
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes...
Stop gateway
killing process (1280) (SOFT_KILL)
Stop icman
killing process (3284) (SOFT_KILL)
Terminate gui connections
[DpProcDied] Process lives (PID:1280 HANDLE:316)
waiting for termination of gateway
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1161
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Thu Jan 17 07:13:21 2008
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died (PID:1280 HANDLE:316)
[DpProcDied] Process lives (PID:3284 HANDLE:312)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1161
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Thu Jan 17 07:13:22 2008
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process lives (PID:3284 HANDLE:312)
waiting for termination of icman
NiWait: sleep (1000 msecs) ...
NiISelect: timeout 1000 ms
NiISelect: maximum fd=1161
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Thu Jan 17 07:13:23 2008
NiISelect: TIMEOUT occured (1000 ms)
[DpProcDied] Process died (PID:3284 HANDLE:312)
DpHalt: cancel all lcom connections
MPI CancelAll 2 -> 0
MPI DeleteAll 2 -> 0
DpStartStopMsg: send stop message (myname is >acbwprd_PBW_00 <)
NiIMyHostName: hostname = 'acbwprd'
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 163 bytes
NiBufSend starting
NiIWrite: write 562, 1 packs, MESG_IO, hdl 4, data complete
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: read 229, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiIRead: read 229, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=229
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 229 bytes
MSG received, len 110+119, flag 1, from MSG_SERVER, typ 0, key -
DpHalt: received 119 bytes from message server
NiPRead: WSAEWOULDBLOCK 1.time 4
NiIPeek: peek for hdl 4 / socket 1092 timed out (r; 0)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server
NiBufSend starting
NiIWrite: write 114, 1 packs, MESG_IO, hdl 4, data complete
MsINiWrite: sent 114 bytes
send msg (len 110+4) to name MSG_SERVER, type 0, key -
MsSndName: MS_NOOP ok
Send 4 bytes to MSG_SERVER
NiPRead: WSAEWOULDBLOCK 1.time 4
NiIPeek: peek successful for hdl 4 / socket 1092 (r)
NiIRead: read 114, 1 packs, MESG_IO, hdl 4, data complete
NiBufIn: NIBUF len=114
NiBufIn: Packet complete for hdl 4
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER, typ 0, key -
Received 4 bytes from MSG_SERVER
Received opcode MS_NOOP from msg_server, reply MSOP_OK
MsOpReceive: ok
MsSendKeepalive : keepalive sent to message server
NiPRead: WSAEWOULDBLOCK 1.time 4
Thu Jan 17 07:13:24 2008
NiIPeek: peek for hdl 4 / socket 1092 timed out (r; 1000)
DpHalt: no more messages from the message server
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 10153]
NiBufSend starting
NiIWrite: write 110, 1 packs, MESG_IO, hdl 4, data complete
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiSelClear: removed hdl 4 from selectset
MBUF state OFF
AdGetSelfIdentRecord: > <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/500/30
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 18)
MBUF component DOWN
NiBufClose: clear extensions for hdl 4
NiBufSetStat: bufstat of hdl 4 changed from OK to OFF
NiICloseHandle: shutdown and close hdl 4 / socket 1092
MsIDetach: detach MS-system
EsCleanup ....
***LOG Q05=> DpHalt, DPStop ( 5228) [dpxxdisp.c 8643]
Good Bye .....
============================================
Thanks
Kevin ChanThanks for your reply
Here are the DEV_W0
trc file: "dev_w0", trc level: 1, release: "640"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, M
B
B Thu Jan 17 07:12:27 2008
B create_con (con_name=R/3)
B Loading DB library 'E:\usr\sap\PBW\SYS\exe\run\dbmssslib.dll' ...
B Library 'E:\usr\sap\PBW\SYS\exe\run\dbmssslib.dll' loaded
B Version of 'E:\usr\sap\PBW\SYS\exe\run\dbmssslib.dll' is "640.00", patchlevel (0.126)
B New connection 0 created
M sysno 00
M sid PBW
M systemid 560 (PC with Windows NT)
M relno 6400
M patchlevel 0
M patchno 129
M intno 20020600
M make: multithreaded, ASCII
M pid 5132
M
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 5132) [dpxxdisp.c 1158]
I MtxInit: -2 0 0
M DpSysAdmExtCreate: ABAP is active
M DpShMCreate: sizeof(wp_adm) 24840 (828)
M DpShMCreate: sizeof(tm_adm) 23691840 (11840)
M DpShMCreate: sizeof(wp_ca_adm) 30000 (60)
M DpShMCreate: sizeof(appc_ca_adm) 90000 (60)
M DpShMCreate: sizeof(comm_adm) 768000 (384)
M DpShMCreate: sizeof(vmc_adm) 0 (364)
M DpShMCreate: sizeof(wall_adm) (224040/329544/56/100)
M DpShMCreate: SHM_DP_ADM_KEY (addr: 06BD0040, size: 25164464)
M DpShMCreate: allocated sys_adm at 06BD0040
M DpShMCreate: allocated wp_adm at 06BD17D0
M DpShMCreate: allocated tm_adm_list at 06BD78D8
M DpShMCreate: allocated tm_adm at 06BD7900
M DpShMCreate: allocated wp_ca_adm at 0826FB40
M DpShMCreate: allocated appc_ca_adm at 08277070
M DpShMCreate: allocated comm_adm_list at 0828D000
M DpShMCreate: allocated comm_adm at 0828D018
M DpShMCreate: allocated vmc_adm_list at 08348818
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 08348840
M DpShMCreate: allocated wall_adm at 08348848
X EmInit: MmSetImplementation( 2 ).
X <ES> client 0 initializing ....
X Using implementation flat
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M
M Thu Jan 17 07:12:29 2008
M calling db_connect ...
C Thank You for using the SLOLEDB-interface
C Using dynamic link library 'E:\usr\sap\PBW\SYS\exe\run\dbmssslib.dll'
C dbmssslib.dll patch info
C patchlevel 0
C patchno 126
C patchcomment MSSQL: Unknown table in FOR ALL ENTRIES (945910)
C np:(local) connection used on ACBWPRD
C CopyLocalParameters: dbuser is 'pbw'
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C OpenOledbConnection: MARS property was not set.
C ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'pbw' setuser 'pbw']
C sloledb.cpp [ExecuteAndFlush,line 5886]: Error/Message: (err 4604, sev 0), There is no such user or group 'pbw'.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'pbw' failed -- connect terminated
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'pbw' setuser 'pbw']
C sloledb.cpp [ExecuteAndFlush,line 5886]: Error/Message: (err 4604, sev 0), There is no such user or group 'pbw'.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'pbw' failed -- connect terminated
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'pbw' setuser 'pbw']
C sloledb.cpp [ExecuteAndFlush,line 5886]: Error/Message: (err 4604, sev 0), There is no such user or group 'pbw'.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'pbw' failed -- connect terminated
C failed to establish conn to np:(local).
C Retrying without protocol specifier: (local)
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'pbw' setuser 'pbw']
C sloledb.cpp [ExecuteAndFlush,line 5886]: Error/Message: (err 4604, sev 0), There is no such user or group 'pbw'.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'pbw' failed -- connect terminated
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'pbw' setuser 'pbw']
C sloledb.cpp [ExecuteAndFlush,line 5886]: Error/Message: (err 4604, sev 0), There is no such user or group 'pbw'.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'pbw' failed -- connect terminated
C Provider SQLNCLI could not be initialized. See note #734034 for more information.
C Using provider SQLOLEDB instead.
C ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'pbw' setuser 'pbw']
C sloledb.cpp [ExecuteAndFlush,line 5886]: Error/Message: (err 4604, sev 0), There is no such user or group 'pbw'.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'pbw' failed -- connect terminated
C failed to establish conn. 0
B ***LOG BY2=> sql error 0 performing CON [dbsh#3 @ 1204] [dbsh 1204 ]
B ***LOG BY0=> <message text not available> [dbsh#3 @ 1204] [dbsh 1204 ]
B ***LOG BY2=> sql error 0 performing CON [dblink#2 @ 419] [dblink 0419 ]
B ***LOG BY0=> <message text not available> [dblink#2 @ 419] [dblink 0419 ]
M ***LOG R19=> tskh_init, db_connect ( DB-Connect 000256) [thxxhead.c 1284]
M in_ThErrHandle: 1
M *** ERROR => tskh_init: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 9559]
M
M Info for wp 0
M
M stat = 4
M reqtype = 1
M act_reqtype = -1
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source = 255
M last_tid = 0
M last_mode = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M
M *****************************************************************************
M *
M * LOCATION SAP-Server acbwprd_PBW_00 on host acbwprd (wp 0)
M * ERROR tskh_init: db_connect
M *
M * TIME Thu Jan 17 07:12:29 2008
M * RELEASE 640
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 9735
M * COUNTER 1
M *
M *****************************************************************************
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 730]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 254]
M Entering ThSetStatError
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 5132) [dpnttool.c 357] -
With a recent update of itunes, ( a couple weeks ago), when plugging in my iphone, itunes did not automatically launch...and when manually selecting itune to open I recieve the statement ...
"application itunes helper.exe - mobile me service failed to start becasue missing MSVCR80.dll" ?
I have gone to the itunes site and reloaded itunes....and did not fix the problem. ....helpClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(100109) -
Sync problem on iPhone4 IOS5 and iTunes 10.5: Sync service failed to start
After painful upgrade to IOS 5.0 on my iPone 4 which suffer from er 3014 unt I do full restore in other computer. Now two new problems cropped up again:
A.
When I sync IPhone with iTunes, the sync process started and freeze at "waing f sync service to start" and for 5 minutes or so, it end up with a dialog stated that the iPhone could not be synced because sync service failed to start
To remedy, I have to click t start Sync again, and thios time, it will be completed.
To solve tjhis, I have done the following, and the probelm still persist:
a. Reinstal,l to repair iTunes
b. Delete the Lockup folder
c. Reset sync history
d. reboot iPhone
All cannot solve the problem. Help please, how to solve this problem?
Also, when I backup my iPhone, it freeze at "Backing up iPhone" fr about 10-15 minutes, then start backup, until nearly finished, then it restart backup process again by itself, and again, freezing at "Backing up iPhone" for another 5 minutes, then it start backup and complete. I check the backup time in Preferences, it's correct.
To solve this, I delete the backup, and start new backup, the process went OK. But when I start backup again, the above symptom (backing up, and restart backup again to complete) persist
I have quite a rough experiences with iTunes-iPhone-iPad sync and backup all the times. Can the sync and backup process mad better and real trouble free Apple?
Help and suggestion please. I sync iPhone and iPad2 with WIndow XP PC. iPad2 do not have problem. The problem is with iPhone4 IOS 5 32 GB (less than 2 GB free space on iPhone remains)I have very similar problems with my brand new iPhone and iTunes. iTunes is virtually unusable even after multiple installs, uniinstalls, and reinstalls. Sync fails silently. Drop-down menus won't stay visible long enough to click any options. Phone-support blames it on the fact that I use Windows XP however the iTunes page says right there: "iTunes 10.5 for Windows XP, Vista or Windows 7". The only program I have problems with is iTunes.
He said I have to revert to iOS 4 but he also said he thought that was impossible. What does the OS on my phone have to do with the behavior of iTunes running on my computer? iTunes crashed and had failures both before and after I updated to iOS 5. Typical bad tech support just like every other company. I thought Apple was different. Apple really stepped in it this time and it stinks. I've seen a huge number of new problem reports here and elsewhere. -
Error during iTunes 10 installation - iPod Service failed to start
Hi Everyone,
I am getting this error during installation of iTunes 10(Windows XP).
+*"Service (iPod Service)failed to start.Verify that you have sufficient priveleges to start system services."*+
*Can any of you please help?* I ignored it first and continued with the installation. Then tried to update iphone to iOS 4.1 which crashed. I had to go to Apple store to get my iphone restored. I am having trouble installing itunes and cannot restore data from backup.
I tried uninstalling itunes and deleted all itunes data as suggested by the guy at the Apple store. Still not working. Will appreciate if someone can help resolve this error. Thanks.I just got off the phone with Apple tech support. The problem with that iPod Service is a problem with XP Service Pack 3, but can be fixed this way:
1. Right click on "My Computer", select "Properties"
2. Click on the Advanced tab.
3. in the Startup and Recovery section, click the Settings button.
4. Click the Edit byutton to edit your boot.ini file in notepad.
5. Look for "/noexecute=" in the file and change the word after the equals to "optin" (sorry - I don't remember what the original setting was anymore).
6. Save the file, close notepad, click the OK button on Startup and Recovery window, then reboot.
The warning message about the iPod Service should stop. Also, this helps with iPhones that are not recognized by Windows or iTunes after an install fails. -
SRV2008R2 SP1: Software Protection Service failed to start. RDP not working
Hi folks,
I'm currently working on an issue on a Windows 2008 R2 SP1 Hyper-V Host where RDP from one moment tio the other does not work anymore.
After an investigation I found that the Software Protection Service can't be started. The following events are recorded every few minutes:
Event ID: 1001 - The Software Protection service failed to start. 0x80070002. 6.1.7601.17514
Event ID: 7023 - The Software Protection service terminated with the following error: The system cannot find the file specified.
I searched and found a lot of possible solutions which are shortly listed below:
I have confirmed that the sppsvc.exe file exists and has the proper permissions. Also replaced the file with the same file from another 2008R2 server
Checked the spldr start value via HKLM\System\CurrentControlSet\Services\spldr. This is 0 which should be fine.
Checked the sppsvc paths and settings via HKLM\System\CurrentControlSet\Services\sppsvc. All are correct.
SFC /Scannow + CHKDSK /r
System restore is (off course) not available
Tried to reactivate the server by recording a different product key. Did not work.
Removed the last batch of Windows Updates that were pushed towards the host. We believed it was caused by this but since you don't always need a host but only the VM's hosted on it it was a while ago since we logged in.
Local firewall enabled and disabled. Also
Netstat does not show any listening ports for RDP (3389)
Changed the port to 3390 but this port is not visible as well
Also RDP from the affected machine to localhost does not work
Since I can't find any more options in fixing this issue I'm wondering if someone else has some ideas which I can try. Otherwise a reinstall needs to be done.
Hope to hear from youHi,
Based on your description, I noticed that you have tried lots of ways to solve this issue. On current situation,
would you please let me confirm more details?
Type services.msc in RUN to open Services. Then navigate to Software Protection service. If start it manually, what error message will get?
I’m not sure if RDP issue was caused by the Software Protection service. So, would you please let me know the complete error message when RDP didn’t work? Meanwhile, please
open Event Viewer and follow the path: Applications and Services Logs-> Microsoft-> Windows-> TerminalServices-LocalSessionManager and TerminalServices-RemoteConnectionManager. Please check if can find more clues. Those may help us to go further analyze
RDP issue.
Please
perform a clean boot and check if this issue still exists.
If any update, please feel free to let us know.
Hope this helps.
Best regards,
Justin Gu -
Mid way through download of I-Tunes after clearing every Apple program from my computer I get "Apple Mobile Device Service" failed to start message. Eventually leading to Windows error 193 (error 7). How do I get Apple Mobile Device Service to start so I do not get error messages and failure of I-Tunes to install?
If you have a 64-bit machine, then try the "for older video cards" version...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Please help. My ipod classic could not be recognised by itunes when I connect my ipod to PC. Previously it has been recognised before I updated. This was a while ago now and so I removed all apple files and re installed the latest itunes but am having the same problem.
When I download itunes, it says that Ipod Service failed to start. I checked the services under task manager and when I try to start it, it says access denied. How to I get access and for the ipod service to start and run?Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
For example, here's the log entry for McAfee:
9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
After I made the change, iTunes installed without complaint. -
I recently got an iPhone 5s and had to download the new itunes which I had been putting off for ages, otherwise it wouldn't sync. It wouldn't let me download and instead said 'service mobile device service' failed to start. I then tried to uninstall (as recommended by apple) and re install but the same error came up. If i click ignore, it finishes downloading but refuses to open, instead coming up with 'error 7 windows error 193'. Ive tried everything and this is really frustrating, help would be much appreciated
OK Dave, i just found one solution that worked for me. However, I find that solutions appearing on discussion threads often are very OS and machine specific, so I normally try a variety of suggestions. After awhile one suggestion normally works. So try this one, remembering I have a Dell PC with Win 7 x 64 which may not fit your situation.
Go to https://discussions.apple.com/message/24606166#24606166 where you will find a solution from touringtest2. The soulition requires an easy uninstall of Apple software items. I followed the steps outlined exactly and have successfully installed the most recent iTunes software. Hope this works for you and a few others too. Apple support sure doesn't make it easy for interested users which is why I appreciate support communities like this. Thank you touringtest2 wherever you are. Best - RonS42 -
Greetings,
Having a little problem installing Itunes 12. Upon trying to install the program, i'm confronted with this error: "Service "Bonjour Service' failed to start. Verify that you have sufficient privileges to start system services". Nothing I've done seems to be able to get the program to be installed. It asks if i want to retry or cancel. Clicking Retry only prompts me again with the same error message. After i hit cancel the entire installation rolls back.
I'm currently logged in as administrator ( I don't have any other accounts on this computer), I've tried uninstalling all the components relating to apple along with its folders and restarting+RT clicking>Run as Administrator. It still refuses to install. Very frustrating. Any ideas?Sorry if double posting is a no-no here, but I forgot to add that I've already tried disabling Spyware Doctor.
-
ITunes 9.0 install problem: iPod service fails to start, installer quits
Hi,
I tried to upgrade my iTunes from 8.XXX(I think it was latest 8) to 9.0 but run into this problem where the installer tries to start the iPod service and fails. The installer can not continue any more and it has to be rolled back. I uinstalled 8.xx and tried again but same result. I also tried the suggestion in another thread about stopping the AppleMobileDevice service and removing the folder but it did not help. This is the error message:
"Product: iTunes -- Error 1920. Service 'iPod Service' (iPod Service) failed to start. Verify that you have sufficient privileges to start system services."
I am logged in as the admin so I do have sufficient privileges.
Is any one having the same problem? How do I make it work? I am using Win XP-Pro SP3 32bit.
Thanks
nullkatkeys12 wrote:
I also unistalled the itunesbabd quicktime and now I can't get it to download. It keeps sticking. I am concerned that my library is gone. I have no way of backing my files, laptop.
I was finally able to make it work. I did the following steps:
1. Delete/unistall every thing related to Apple/iTunes
2. Delete itunes folder if its still there.
3. open MSCONFIG->General->check off 'Load Startup Items'->click 'ok'
4. Reboot
5. Install iTunes
6. You can turn on Load Startup Items after iTunes installs.
Hope this help. Thanks for all the help. It sure was annoying!!!! -
IPod Service Failing to Start and Priveleges
Before
When iTunes 6.whatever was out, my iPod did not work at all, but I continued using iTunes for music.
iTunes 7
I plug my iPod in and got the common message "iPod is corrupted. Press restore to restore it", etc. It never works.
Why it doesn't work
It brings the message "Servie 'iPod Service' failed to start. Verify that you have sufficient privledges to start system services"
Any help? How do I get these 'priveleges'?
? Windows XPI had been experiencing this error for a long time since iTunes 7 released. I tried different ways to resolve it. Untill today, I found a possible resolution and sucsessfully install iTunes 7.3.1.3. I think that might be helpful.
First, remove all previrous itunes and install the lates t release. You will stuck when trying to start iPod service. Open c:\program files\iPod\bin. You will see iPodService. Double click it. If you got an error about a .dll file (mine is setupapi.dll), remember it and you can continue....
2nd, put xp disk in dvd/cd-rom. Open C:\WINDOWS\system32 and locate the .dll file and rename it. This moment, your cd is running trying to rebuild the dll file just renamed.
3rd, when cd-rom stop running. Retry to start service again. Good luck, I hope you can resolve it.
I checked some microsoft KB for this error. This might happen when xp system been customized or dll file corrupted. -
Please Help - "iPod service failed to start...."
I have an iPod mini. I have Windows XP. I needed to upgrade my iTunes to get a song I really wanted. And this is what happened...
-It was 'registering iPod service and a window pops up and says "Could not start service"
-I hit "OK"
-After a minute or two, a window pops up and says 'iPod service failed to start. Verify that you have sufficiant privileges to start system services'
What do I Do?
iPod Mini Windows XPit then said "Could not update environment variable 'PATH'. Verify that you have sufficient privilages to modify environment variables."
that's fairly exotic on a 7.0.x install. (for some reason there have been all manner of kinky error messages showing up for folks over the last couple of days. i'm having to say "exotic" a lot.)
okay, let's try working through the general troubleshooting advice from the following document:
Trouble installing iTunes or QuickTime software in Windows
... but if no joy there, let's get an itunes 7 installer log to the Apple engineers for a look.
1. Open a command prompt window. (Start menu -> Run. Type in "cmd". Hit return.)
2. Drag and drop iTunesSetup.exe onto the window so that the full pathname of the file is at the command line prompt.
3. Type in a space, then the following line:
/l*v C:\log.txt
4. Hit return.
5. The installer will create a log file:
C:\log.txt
Find that file and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing -
"iPod Service Failed to Start" message when upgrading iTunes
When upgrading iTunes from Version 7 to the newest version, I got an error message stating "Service, 'iPod Service' failed to start. Verify that you have sufficient priviledges to start system services." So I canceled the download and rolled back to Version 7 again. I did notice that now I'm getting an error message when I start up Version 7, stating that it could not start the iPod service. I just bought an ipod Classic and cannot use it without the latest version of iTunes. Any suggestions? Thanks in advance!
Some anti-virus programs (e.g., McAfee) have this rule that can be invoked under the "maximum protection" settings: PREVENT PROGRAMS REGISTERING AS A SERVICE. If that rule is set to BLOCK, then any attempt to install or upgrade iTunes will fail with an "iPod service failed to start" message.
If you are getting this problem with iTunes, check to see if your anti-virus has this setting and unset it, at least for as long as the iTunes install requires. Exactly how to find the rule and turn it on and off will vary, depending upon your anti-malware software. However, if your anti-virus or anti-malware software produces a log of its activities, examining the log may help you find the problem.
For example, here's the log entry for McAfee:
9/23/2009 3:18:45 PM Blocked by Access Protection rule NT AUTHORITY\SYSTEM C:\WINDOWS\system32\services.exe \REGISTRY\MACHINE\SYSTEM\ControlSet001\Services\iPod Service Common Maximum Protection:Prevent programs registering as a service Action blocked : Create
Note that the log says "Common Maximum Protection: Prevent programs registering as a service". The "Common Maximum Protection" is the location of the rule, "Prevent programs registering as a service" is the rule. I used that information to track down the location in the McAfee VirusScan Console where I could turn the rule off.
After I made the change, iTunes installed without complaint.
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