SD card completely wiped after Sony latest update!!!!!

Updated the phone yesterday after Sony released new update to Lollipop ( meant to fix all the bugs that lollipop had) and my ENTIRE card was wiped. Over 2500 songs gone in an instant. I am so totally over this whole android Sony screw up I can't even express it in words. IT CATEGORICALLY STATED DATA WOULD NOT BE AFFECTED. WHAT THE F@CK IS GOING ON??????????? years and years of music. Wiped.

Hi abbieb, I suggest removing and re-inserting the SD card and just double checking the SD card to see whether anything appears then. If it doesn't show anything still, that is quite strange as Quester mentioned - it shouldn't touch the SD card.
We sincerely apologize for the situation, in the future I reccommend backing up the phone just in case. 
 - Official Sony Xperia Support Staff
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    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • After the latest update of iTunes 11.1.4 sync.of my iPhone 5 failed to sync.to mac iTunes over WiVi

    After the latest update of iTunes 11.1.4 sync.of my iPhone 5 failed to sync.to mac iTunes over WiVi

    I have had the same issue on 2 computers with 2 different installations.  This appears to be an issue with the update.  Everything was syncing great until the update.  I know this because I had just synced the iphone numerous times and then I did the update.  As soon as the update was complete, the phone would no longer sync over WiFi.  The symptoms are exactly as you describe them.

  • After my latest update my music wont load on ipad i just get a blank grey screen and no music titles yet when i check usage it says music is there, ive tried unsync it then redoing and still nothing

    after my latest update my music wont load on ipad i just get a blank grey screen and no music titles yet when i check usage it says music is there, ive tried unsync it then redoing and still nothing

    Rebooting will not make you lose any content. Rebooting is when you hold the home button and the sleep button down at the same time until the Apple logo appears on the screen.
    You can these suggestions. One might work for you.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

  • My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError     P1 : c000009c     P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

    My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError     P1 : c000009c     P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

    'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • After the latest update, all my apple products reverted to an old icloud account.  As it no longer exists, I cannot get into it to delete it and add the correct id.  How can I change this, especially on my Macbook pro?

    After the latest update, all my apple products reverted to an old icloud account.  As it no longer exists, I cannot get into it to delete it and add the correct id.  How can I change this, especially on my Macbook pro?  There is no p/w related to it and even though I tried to reset "password" it won't allow as the id does not exist, neither does the email associated with the old id.  How do I switch it to a newer id?

    It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
    I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

  • After this latest update to iOS 6, FaceTime and my WiFi network is not working for my iPhone 4S, could you please help me on what to do? I have already reset my network (which made it worst)

    Could you please help me to fix my iPhone 4S
    After the latest update we've had to iOS 6, I was not able to use FaceTime, it kept giving me an error that I was supposed to wait for an activation code which never arrived, after that I read many solutions which included resetting the networks, which I did to try and fix my problem. What this actually did was to break my network settings an now it doesn't recognize any wifi signal unless I have the router next to me and even the it is difficult.
    Now I don't have FaceTime or access to wifi with my iPhone!
    Please help me!

    Do a factory reset .. nothing will be deleted from your backups and you will be able to get access to them again.
    The Factory Reset Gen1-4.
    Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.

  • Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

    Airplay is not working after the latest update, whats wrong? Sound will not go to Apple TV or my Surround receiver

    Hi Tokha,
    If you are having an issue with using AirPlay from your MacBook Air, I would suggest that you troubleshoot using the steps in this article - 
    iTunes: Troubleshooting AirPlay and AirPlay Mirroring - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • After The updating of IOS I can't find my hotspot even after the latest update IOS 7.0.4 ,I need help please!

    After The updating for IOS I can't find my hotspot even after the latest update IOS 7.0.4 ! I can't use my IPad as a modem any more again!
    please I need some one to tell me how can I return my hotspot option?

    Hi there Buhamdaaan,
    You may find the information in the articles below helpful.
    iOS: Understanding Personal Hotspot
    http://support.apple.com/kb/ht4517
    iOS: Troubleshooting Personal Hotspot
    http://support.apple.com/kb/ts2756
    -Griff W. 

  • TS1424 i can open Itunes on my laptop after the latest update i did on my computer

    i can open Itunes on my laptop after the latest update i did on my computer

    Run time Error
    program:c:\program files \itunes\itunes.exe
    r6034
    an application has made an attempt to load the c runtime library incorrectly
    please contact the application's support team for more information
    Many thanks, that's perfect. With that one try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Missing MSVCR80.dll after the latest update solved.

    To all of you who lost iTune after the latest update, obviously there were some kind of bugs at their end.  Very annoying.  But here is the fix you can do it yourself.  And don't worry your iTune is intact inluding your library.
    First, you have to uninstall every Apple product via Control Panel, Program Uninstall.  In that list you should have 4 Apple items; Apple Applicaiton Support, Apple Mobile Device Support, Apple Software Update, and iTunes.  Uninstall them one by one.
    Imoortant ot re-boot the system.
    Then go to www.apple.com/itunes/, and look for the download button.  That's it.  As you go through the steps, be sure to instll as amdministrator.
    You should get back your old iTunes with nothing missing.

    Apple have a recommended order for uninstalling the components, and there are some other tips below...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

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