SD Card...Stump the experts

Hey Kids,
I've got a tough one (I think). I have the Droid X2 and I added an 8 gig SD card. After some minor issues I chose to clear my card and start over, but when I did the 5 or 6 default "main files" didn't load back up, only the LOST.DIR file. I have no reason to believe it's corrupt. I can easily work with it when I plug it into my PC via USB and when I pull the card and put it into my PC directly.  The other issue is it shows about 4 gigs in use and about 4 gigs free when I barely have a couple of hundred MB's of data on it. I tried making my own main files manually, but I don't remember their names and don't know how to see the path of the files will be recognized by my phone. If I add songs to the SD card, they come up in any music player app, so the card does work..My question, how do I get the original base files back on to the card, and yes, of course I tried formatting it, both while in the phone and on my Vista PC. Why won't the phone rebuild the files on an empty SD card that isn't corrupted.
Thanks much

    Hello wyattspop,  You should be able to easily manage the files on your SD card and I apologize for all the frustration!  Are you able to use the memory card to take and store pictures?  Are you able to move apps to the card?  Typically running one of these processes will add the necessary files the device needs.  Please keep me updated on the status!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

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    CraigB--HP: The main advantage of a wireless printer is the ability to place the printer somewhere in your home or office even if this is not near your router or computer.
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    CameronL-HP: It does depend on your environment. Without interference about 25 feet. Walls and floors and other objects can reduce this. The types of walls are important. For example, mirrors and outdoor walls will greatly reduce the indoor range.
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    ZhuLee3: How old is wireless printing technology? I noticed all the experts have around 20 years of experience with it, was there wireless 20 years ago?
    JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
    lpeterson123: What makes wireless so flaky at times?
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    Bowman16: I use a Mac, are there any features that would not work if I was to set it up for wireless use
    DavidH-HP: All the features will work on a Mac if you install the full HP software solution.
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    JimB-HP: Any of our Photosmart or Officejet wireless printers will work with Wi-Fi certified wireless-routers. Our price points really have more to do with how much printing you do. In general, our more expensive printers cost less per page than our less expensive models.
    Bodie08: Why would I choose "spooling" on my PC over "direct connect”?
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    ZhuLee3: Jim: What is it like to be an "HP Printing Expert"? What kind of stuff do you get to work on, on a day to day basis?
    JimB-HP: I really like my job -- I've always been a radio enthusiast so working on 802.11 technology is really a dream job for me. I'm also fortunate to work with a great team here in Vancouver, WA. More importantly, I like designing equipment that people use in their everyday lives.
    TEACHER1: Recently I changed routers, now I am unable to print wirelessly, even though the SES and wireless network light are steady on my Deskjet 6980 printer. What is the solution? Thanks.
    DavidH-HP: The wireless light indicates that the radio is on but does not indicate that the printer is connected to the network. First check that the printer is connected to the network by printing a network configuration page from the printer.
    AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
    CameronL-HP: Our wireless printers use the 802.11 b, g or n standard which is not compatible with the wireless cellular standard. It would be like trying to connect to a wireless network using Bluetooth. They are different wireless technologies.
    DavidH-HP: Regarding the Verizon card, it is true that you cannot connect the printer over the Verizon connection, but as long as your laptop has Wife you can print to the printer over WiFi at the same time that the Verizon connection is active. This should not be a problem.
    jest1: Is there a "minimum" internet connection that is recommended for wireless printing? We live a bit far from the DSL CO so our connection is sometimes flaky. I would guess that incoming speed shouldn't affect my local wireless LAN but I want to ask it anyway
    CameronL-HP: There are 2 parts to your home network. 1 is your wireless router which manages your local network equipment, then your network connection to the world wide web which your DSL provider gives you. The connection speed of your local network is not affected by your internet connection speed.
    Bowman16: Are any HP printers 802.11n? I do not want to add an 802.11b,g to my network and cause it to slow down.
    JimB-HP: Currently, our printers comply with the 802.11g standard. We are investigation the emerging 802.11n standard.
    ZhuLee3: Will there be a transcript of all the questions and answers from this chat available for viewing after the session? I think I missed some questions at the start.
    SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
    nc256: Where is the future of printers headed? Does HP have any interesting plans with printing technology? And what’s your opinion on whether or not color laser printing will ever approachthe photo realism of ink jet color?
    JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
    jest1: Am I able to print from my iphone to a wireless printer?
    CraigB--HP: You can print photos from your iPhone to HP wireless printers and it works great in my experience. Go to http://www.hp.com/go/iprintphoto to get the details.
    TEACHER1: Thank you. I printed a page. It shows that wireless is disconnected.
    DavidH-HP: Then you just need to input the wireless settings from your new router into the printer. If your printer does not let you input the settings from the front panel, you can use the CD that came with the printer or downloaded from hp.com to configure the printer again ( look for the option to "add a device" ).
    ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
    JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
    CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
    carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
    CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
    wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
    DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
    nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
    JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
    katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
    CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
    jest1: If a friend comes over to my house with their laptop and needs to print something, are they able to do this just by authenticating with my wireless LAN (assuming I have a wireless printer set up)?
    CraigB--HP: In addition to authenticating to your network, you friend will also need to install the printer driver for your printer.
    jpszambelan: Is there a wireless USB device of some kind I can connect to my printer if there is no network connection already built in?
    JimB-HP: HP sells an accessory that adds Wi-Fi capability to your USB printer (see http://www.shopping.hp.com/product/printer/inkjet/wireless/4/accessories/Q6236A%2523A2L) Also, many higher-end wireless-routers allows USB printers to be connected to them to allow sharing of the printer from the network. Note that this solution often limits you to just printing and not scanning from the network.
    rockwoodchev: It seems that my computer can find my printer, but my printer can't find the computer, so that "Scan to computer" won't work. What do I need to do in order to fix that?
    DavidH-HP: This can be blocked by security software running on the PC (such as a personal firewall). Make sure that your firewall is configured to allow communication on your local network. You can also unblock specific ports, but the easiest way is often just to allow communication on the local home network. The specific setting varies from firewall to firewall.
    SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
    SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
    JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
    Bowman16: Any plans to do this again?
    SiobhanF-HP: Yes we are.
    ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
    DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
    JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
    CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
    CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
    SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
    ZhuLee3: Thanks for setting this up!
    SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
    TEACHER1: Thank you all for conducting this session !!!!
    jest1: Is there an OS limitation to print wirelessly?
    JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
    SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
    Live Forum Closed
    Message Edited by timhsu on 03-18-2009 05:39 PM
    Message Edited by timhsu on 03-18-2009 05:43 PM
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

    I expected this to be released quite earlier. But now that it's in process, I'll wait patiently.
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

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    animeowns: need a good gaming video card dx10 to play the newer games in hpa1720n
    Huffer: To animeowns I am a big fan of the ATI HD 4800 series. It is DX10 compatible and very fast.
    HPMAN10: I have a problem with my PC freezing up when I return from sleep mode. This just starting happening recently. Could it have anything to with installing Windows Vista Service Pack 2?
    Huffer: To HPMAN10 Have you also added any new hardware? Sleep mode issues are often driver related. Also, some systems need to have their BIOS updated after installing Vista SP2.
    HPMAN10: No I have not added new drivers. So you’re saying I should upgrade the BIOS. Isn't that a tricky to do? It could cause more problems.
    Huffer: To HPMAN10 Yes, you should be careful with the BIOS upgrades but it should work well from Windows. Close all other programs and be patient with it.
    HPMAN10: What about the freeze up in sleep mode? Do I need to update the BIOS for that problem too?
    Huffer: To HPMAN10 Yes, there is a good chance it will help, and it cannot hurt to have the latest BIOS. Here is a good link for information: http://technet.microsoft.com/enus/library/dd335032(WS.10).aspx
    Here is a good link to locate BIOS Updates for notebooks http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
    Here is a good link to update the BIOS for desktops http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00007682&cc=us&lc=en&dlc=en HPMAN10: So I should update the BIOS from the HP download page?
    Huffer: To HPMAN10 Yes, use the Windows-based BIOS updater. Turn off all other programs.
    HPMAN10: If I have a problem with BIOS update can I do a system restore to revert back to original BIOS?
    RasterBlaster: To HPMAN10 System Restore will not revert to a previous BIOS. System Restore is only for Windows - BIOS is a separate lower level function.
    Huffer: To HPMAN10 BIOS is not part of the operating system, but you can flash back to an earlier version of the OS if needed. I really doubt you will have an issue. HPMAN10: I have a HP s3220n system and my Windows Media Center has a Tuner Not Installed message when I try to use live TV, I have tried everything from HP online support to Microsoft Help and nothing has solved the problem.  Any suggestions?
    RasterBlaster: To HPMAN10 s3220n comes with a tuner card. The no tuner found error can happen when some other TV capture software "checks out" the tuner. If you have a startup item, like webcam software that is set to hook into the Tuner card, you should go in and change the setting or remove it. Have you read this support document?http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01187871&cc=us&lc=en&dlc=en
    HPMAN10: Yes I have read the HP document and tried the suggestions on it without success.
    HPMAN10: I do not have a webcam.
    HPMAN10: Also my PC Doctor software does not show tuner in the diagnostic program.
    Mister_Do: To HPMAN10 If your tuner card is not showing up in PC Doctor, try opening the PC and reseating the tuner. If it still doesn't work, you possibly have a hardware failure.
    HPMAN10: Yes I tried hardware and software recovery in HP Help and Tools. Same results NO TUNER INSTALLED.
    RasterBlaster: To HPMAN10 Well, unless you did something major ... like upgrade your OS to Vista SP2... or something like that... I'd say your tuner hardware is gone. Especially if you did a system recovery. System recovery takes you back the original configuration
    HPMAN10: I have removed the tuner card and reseated it without results in PC Doctor. I'll try it once more.
    HPMAN10: Will a BIOS update also help the TV tuner problem?
    HPMAN10: By the way I can watch programs I have recorded in the past in Media Center.
    RasterBlaster: To HPMAN10 I don't think the BIOS update will help... here is the text from the site: M2N61-AR Motherboard BIOS update resolves issue with the computer shutting down and displaying message "ERROR: Unsupported CPU installed. PC will automatically shut down in a few seconds." Did you reinstall the driver from HP Help and Tools? There should at least be an unknown device in Device Manager. You older files that you are able to view are simply files that were created before you lost your tuner. “No Tuner Found” just means that Media Center cannot find the card because the card is "Check out" of the drivers are out of whack.
    HPMAN10: I had tuner problem even before I installed SP2.
    RasterBlaster: To HPMAN10 Well, if your tuner died and you could never get it to work after that, it might be a heat related failure. Tuners get hot... but usually, when a tuner gets too hot, you'll get some funny symptoms before it dies... like channel changing takes way too long -- to change up or down - or lots of frame skipping. IF it comes and goes - you have a software conflict problem.
    amberdidi: Hi to you all, Why am I constantly receiving the following message and what can I do to correct it. "Windows cannot access the specified device, path or file. You may not have the appropriate permissions" Note: After I click Ok to this message it usually takes me to the page anyhow.
    Bryan_N: To amberdidi Hi amberdidi, I'm not sure what OS you have, but this is a helpful document from Microsoft for XP: http://support.microsoft.com/?kbid=308421
    amberdidi: About that message "Windows cannot access the specified device...." I am using Vista Home Edition 64 bit SP2.
    Bryan_N: To amberdidi Ok, thanks for the clarification. It sounds like it is a security setting in Internet Explorer, try this please: http://support.microsoft.com/kb/959079
    animeowns: Did you receive my other message?
    Mister_Do: To animeowns Yes, we are working on it.
    animeowns: I need a card that will fit in my computer case right now I’m using a 7900 and it’s a tight fit. Here are the specs for my motherboard http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00864946&lc=en&dlc=en&cc=us&os=2093&product=334... 
    animeowns: It must be about 7.8 x 3 x 4.4 inches – that’s the size of my 7900 gs, and it’s a tight fit. My motherboard is Micro-ATX: 9.6 in X 9.6 in. Please help. I want to upgrade to a nice card that will be able to play games like crysis fear 2 unreal tournament 3.
    RasterBlaster: To animeowns Yeah, finding low-profile cards can be tricky. It sounds like you have the measurement. Searching the internet shopping sites for low-profile graphics cards should bring up some cards - then find one you like and work with the site to make sure it fits your measurement. HP can supply a replacement - but if it is not on HP shopping's site - you can go with other shopping sites.
    animeowns: Will this video card fit in my system? http://www.newegg.com/Product/Product.aspx?Item=N82E16814127414
    Mister_Do: To animeowns Sorry, I haven't tried that one personally, so I'm not sure. You'll need to make sure your current card dimensions match the new card.animeowns: Can someone please help me find a direct x 10 gaming card that will fit in my hp a1720n? The size has to be 7.8 x 3 x 4.4 inches or smaller that is the size of my pny 7900 gs and its a tight fit because the memory is real close.
    RasterBlaster: To animeowns Huffer had to step out. The folks trying to help you in this chat session are from HP. We can't recommend a video card upgrade that did not already come with your PC - sorry You should post this same question into the forums under desktop PC and hardware (or video) category.
    whitey: I have a ZD-7015us laptop and would like to know if the processor can be upgraded.
    Huffer: To whitey I wouldn’t really recommended it because it is hard to know if it will overheat, but a Pentium 4 desktop processor will fit.
    SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; what operating system version are you running; any recent hardware or software changes will go a long way to helping us answer your question.
    amberdidi: I would like to know if NOD 32 antivirus is compatible with my Vista 64 bit. I am using Avast at the moment, but I am really interested in NOD32 or a good quality antivirus you can recommend for 64 bit. Thank you.
    Huffer: To amberdidi I use Avast or AVG on Vista 64 bit systems and either works well. I have only used NOD32 on 32 bit systems. The NOD32 website will answer this question definitively.
    amberdidi: Back to the freezing problem with my Vista 64 bit. I downloaded only the final version of SP2 but I have updated most of my drivers including the latest NVIDIA driver from their site. Should I also update my BIOS?
    Sanchertx: To amberdidi Yes, update the BIOS.
    DexterM: Other than unchecking Startup Programs from MS Configuration Utility, is there any other way to speed up startup time of a Windows PC?
    RasterBlaster: To DexterM There are lots of methods. If you have Vista - go in and shut down aero, if you don't need it, make sure your temp files are cleared, etc... Here is a support document:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&lc=en&dlc=en  
    XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&lc=en&dlc=en
    Blondechica: I just bought a HP HDX16 and I am embarrassed to say I do not how to find the On button. I am using my friend’s computer and told him that I had a different problem with my computer and gave this site. Also, when I do get it turned on will it be blank. Do have to buy software? I hope this is not the first time someone has asked this question. This is all new to me. Thank you for your help.
    Sanchertx: To Blondechica Hello, please hit the power button on the top left of the keyboard cover. This will illuminate to a blue color to show the unit is on. You must let the unit create the image. This means you will let it run on its own until you see the Welcome screen. The unit comes with the Vista operating system and has HP applications. It also comes with trial versions of Norton antivirus and MS Office.
    Petedog11: I have the HP Pavilion a6745f Desktop PC and would like to upgrade my graphics card. I like to run high-end flight simulators. What graphics card do you recommend? Will I need to upgrade my power supply unit also? Is there a way to disable the on board graphics card that came with the computer once I install a new graphics card? Thank you.
    Huffer: To Petedog11 A new power supply should not be needed. When you plug in a new video card it will automatically disable the onboard. Just be sure you have a pci-e poer connector (6 pin)
    Petedog11: The power supply unit that is in my HP Pavilion a6745f Desktop PC is 300 watts I believe. My understanding is that the newer Radeon's etc...need more power. Will you please answer the remainder of my original question.....I like to run high-end flight simulators. What graphics card do you recommend? Thanks!
    Huffer: To Petedog11 300 watts is a bit light. I would look for around a 500 watt psu.
    mlk3742: I have a dv9000 laptop, it has 4 gigs of ram. I run Photoshop CS4. Is there any way to increase processing speed?
    Sanchertx: To mlk3742 While there isn’t a switch you can turn on to make the processor run faster, you can do things like remove un-needed software and remove items from startup. Also disabling HP Advisor helps. Here is a good reference -
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00816938&lc=en&dlc=en&cc=us&lang=en&rule=13847&...
    amberdidi: Since I downloaded SP2 on my Vista Home Edition I also am freezing up every so often to the point that I have to use Task Manager to end it and start over again. I have an HP Elite with 1000GB hard drive and 8192MB memory. What can I do? Thank you.
    Bryan_N: To amberdidi If you downloaded the beta version of SP2 you might want to uninstall it and download the final version. If you downloaded the final version and this started with SP2, you can check the Problem Reports and Solutions feature of Vista. Just click the Start button, and type: Problem Reports, then click on the application
    scribblesteve: Besides the usual cleaning up Temp files and using Disk Clean up or Defrag, how can I prevent my computer from running sluggishly? I want it to run as fast and as smooth as it did the first time I turned it on?
    Mister_Do: To scribblesteve Removing startup items or keeping programs from running in the background helps a lot. And depending on what operating system you have there are multiple settings you can change to improve performance. Here are two HP support documents that list multiple ways to improve your PC performance: For XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE...
    For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
    bjm: I have a Compaq Presario A931NR Notebook BIOS F.32 Software Driver download site displays F.34 I don't know if I should Update to F.34 because F.32 is not listed as a previous version, and I don't know if I can go from F.32 to F,34 without F.33
    Huffer: To bjm No problem. You can easily skip a level of BIOS update and go right to 3.4.
    bjm: Need to know if I should update my BIOS
    Huffer: To bjm The update will work, but I really need to know what your problem is to assess whether the BIOS update is necessary.
    bjm: HP Updates report no available Updates so how do I know if I need Update other than what is presented on Software Driver download page
    Mister_Do: To bjm If HP Update says you don't have any new updates, then your PC is up to date with the latest drivers. If you by chance see a software or driver file on you product support page, and it's newer than what you have. You can install it, but if your PC is running fine, you may not want to bother.
    bjm: Huffer asked why is BIOS update necessary. I would ask why does Software Update site show an Update if it's not necessary? HP Update is not working to report BIOS updates. 13 months and no Updates ever. So, all I have to go by is Software Update site which report newer BIOS with Enhancements to Security. Why would Total Care Advisor, HP Health Check and HP Update not have even one Update or info after 13 months of service?
    RasterBlaster: To bjm The software BIOS update page on hp.com/customercare should tell you what the BIOS update fixes or improves. If your system is running well or the BIOS update page does not list a fix for your problem - don't update the BIOS. That's my opinion anyway. BIOS updates do introduce a level of risk. For example if you have a power outage while updating the BIOS, the PC will require service. So ... if in doubt, don't do it unless you know it resolves an issue.
    bjm: The BIOS Update to F.34 is stated as having Security Enhancements. Does the System Info refresh with a BIOS update or is System Info static
    Mister_Do: To bjm Where are you viewing the System Info? From the BIOS itself, from "Properties" under "Computer", etc.? Here’s good document on Locating HP Software, Driver and BIOS Updates:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
    puter_student: I sent my hp Mini 1000 (Win XP) into service about two weeks ago. I gave a lady friend a 1120NR (Mi on Linux) yesterday. As she is a geographic distance, and using a different OS, how would you suggest I assist her by telephone. And, once she establishes solid Internet access, is it best to send her e-mail or instant messages?
    Bryan_N: To puter_student Hi Puter_student, you have several choices since HPMI supports MSN messenger and other chat programs via the "pidgeon" application, and it also comes preinstalled with Skype. You can install either of those on your XP unit. Skype also allows you to use a webcam at the same time.
    puter_student: Sorry, I stated my question badly. I did not mean to ask about the communications technology. I meant the information resources available online -- to both her and me -- WRT setup, configuration (if needed), etc. The realization came to me earlier today that I cannot "walk" her thru it by simply telling her what I see on my own machine as I take certain actions [other, of course, than accessing appropriate documents about her model]. Can you point me in the right direction to those resource documents?
    Bryan_N: To puter_student For support documents you can start here:
    http://h10025.www1.hp.com/ewfrf/wc/product?product=3860346&lc=en&cc=us&dlc=en&lang=en&cc=us
    puter_student: I clicked the link you supplied. Doing so took me out of this chat, but did not get me where you were trying to send me. Now, when I return to the chat, I no longer have the earlier session history. When will it be posted, and where can I find the whole chat session later?
    Bryan_N: To puter_student The transcript will be posted on the boards within 48 hours after this event. I got to the link by going to hp.com, and searching for support on "mini 1110nr" http://h10025.www1.hp.com/ewfrf/wc/product?product=3860346&lc=en&cc=us&dlc=en&lang=en&cc=us
    The MI desktop is based on Ubuntu, and you can also find lots of general Ubuntu information on external forums Certain applications have support externally as well, such as the Firefox browser.
    mlk3742: to Sanchertx: Can I swap out or replace the graphics card to speed up graphic intensive demands such as Photoshop?
    Sanchertx: To mlk3742 Hello - not with our notebooks. They are either attached to system board or a daughter board, which is then attached to the system board.mlk3742: to Sanchertx: So there is no way from a hardware approach to increase speed? The only time I notice my lap slows down is processing large files, i.e. photos, or while performing image edits in Photoshop. After increasing RAM, everything else has speeded up noticeably. My laptop has more than half the hard drive space free.
    Sanchertx: To mlk3742 Hardware wise you can get a faster hard drive - example move from a 5400 rpm to 7200 RPM - Also make sure you have the latest BIOS update. These usually have maintenance modifications to resolve potential problems and tweak the hardware.mlk3742: to Sanchertx: How and or where do I get a BIOS upgrade? Do you have a recommendation for which hard drive to get? Will any aftermarket drive fit in my laptop?
    Sanchertx: To mlk3742 Hello – this document Locating HP Software, Driver and BIOS Updates should help http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u... I cannot recommend a 3rd party - aftermarket drive - but there are many available. A good place to look is notebookforum.com.
    scribblesteve: My battery is fine, but the HP Battery check doesn't recognize it. I have the most updated versions of BIOS, Help and Support and sp41862, and it still doesn't recognize it. I'm running Vista32bit on an HP pavilion dv6704nr. What else can I try to check and prolong the life of my battery?
    Bryan_N: To scribblesteve Hi scribblesteve, ensure the battery is charged and the AC adaptor is plugged in when testing. If that doesn't work, you can do some basic battery life steps. These are found at http://h20239.www2.hp.com/techcenter/battery/Battery_max.htm  and also at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821429&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
    DexterM: What tweaks do you guys usually do on your Windows PC's to ensure optimal PC performance?
    Bryan_N: To DexterM Hi DexterM, I uninstall any applications I don't use, run Microsoft and HP updates, keep a good antivirus installed, and also I personally use a third party application called ccleaner. I back up my unit in full every month as well just in case.
    amdkenworth: Hi I have an HP that has a on board video card and it won’t show any video when its turned on???
    RasterBlaster: To amdkenworth First thing you should do is try connecting another monitor to see if it is related to the monitor or the video on the motherboard. Here is document that you should check out: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph04760&lc=en&dlc=en&cc=us&lang=en&rule=3950&pr...
    jest1: My notebook has a short battery life. Is there something I can do?
    Sanchertx: To jest1 A: There are several things you can do to extend battery life such as changing your power plan, calibrating your battery to increase capacity, or shutting off unused features in the OS. Here is an excellent document on notebook battery usage that will walk you through your options step by step http://tinyurl.com/57x38x
    Dominick_7: Hi I have an HDX 9000t and was wondering if anyone knew if/how I could upgrade the graphics card, to say an MXM GPU?
    Bryan_N: To Dominick_7 Hi Dominick_7, there isn't a way to upgrade the video card itself. You can ensure you have the latest drivers by visiting hp.com and checking drivers, and keep your overall system optimized with standard PC Tune up steps such as this document: c00034290 - HP Notebook PCs - Improving the Performance of Your Notebook PC
    Dominick_7: From what I understand, an HP tech told me MXM has on board BIOS which doesn’t depend on the BIOS from the motherboard. What leads you to say it can’t be done?
    Bryan_N: To Dominick_7 The video card is separate, but not replaceable as it is directly attached to the system board
    Dominick_7: Can't the same be said about the processor? Yet I know people who have updated their processors, and GPUs when they upgrade them from an ATI to the 8800M GTS NVIDIA GPU? If you could please elaborate in a more detailed fashion as to what the obstacles are I'd appreciate it. Is that the ONLY reason why you say it can't be done? Because it’s directly connected to the motherboard? If that was insurmountable wouldn't that make it impossible to upgrade the ATI GPU in lower specd HDXs to the 8800 NVI...
    Bryan_N: To Dominick_7 The CPU is not soldered onto the system board, so it is replaceable. The GPU/Graphics card is soldered onto the system board and is not replaceable.
    SSPatrick: HP Total Care Advisor is giving me warnings - How do I clear these up?
    Sanchertx: To SSPatrick Click on the PC Update button inside of Advisor to check for and run updates. After you run all the necessary updates, you should click on Health Check to scan your computer to remove the warnings. Here is a good document on the ins and outs of Total Care Advisor. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01599730&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
    Petedog11: I have the HP Pavilion a6745f Desktop PC. Media Center came pre-installed with the computer. Do I have a Tuner card installed?
    Mister_Do: To Petedog11 Hi Petedog11, It doesn't look like you have a TV Tuner installed. Here is your product spec for reference: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01625611&cc=us&lc=en&dlc=en&product=3870515
    laurensw: I installed antivirus software and now my PC is running really slow - what should I do?
    Bryan_N: To laurensw Hi Laurensw, It often helps to ensure the original antivirus software was fully removed. One possible solution is to use the Norton Removal Tool to completely remove the trial version of Norton that shipped with your PC.
    rdewing: My PC is about a year old and it is getting slower and slower. Do I have a virus? Is there something that I can do to make run faster?
    Mister_Do: To rdewing It is tough to say why your PC is running slowly, but there are some things you can do that may help its performance. Check out this web site for step by step instructions on basic PC care. http://h20239.www2.hp.com/techcenter/pctuneup/  HP also offers free online classes to teach you how to tune up your XP or Vista PC. Check it out http://tinyurl.com/lj86yt
    scribblesteve: I'm having a graphics problem where I cannot see images. I have only seen it with the HP Help and Support and the Installation of Adobe Web Premium Installation. I have no Idea how to fix this, and neither does anyone in the multiple Support Forums I've posted the problem in. Here are some screenshots: http://www.stevedolan.com/shared/graphicsproblem.jpg  | http://www.stevedolan.com/shared/graphicsproblem2.jpg
    Bryan_N: To scribblesteve This one looks like something I cannot answer before the event terminates. Can you start a thread on this on the customer forums here and we can continue? If you already have, can you send me the link and I can subscribe to it?
    scribblesteve: Bryan_N: Here is that link: http://h30434.www3.hp.com/psg/board/message?board.id=Display&message.id=1715#M1715
    Bryan_N: To scribblesteve Thanks scribblesteve
    SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Notebook and Desktop boards.
    jest1: It takes my PC a pretty long time to boot. Any recommendations?
    Mister_Do: To jest1 The first two things I would consider doing would be to 1) add more memory to your PC (unless you already have max memory), and 2) I would change my Startup program and process settings. Here are a few HP Support documents that explain how to prevent unnecessary programs from running at startup: For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00813419 For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00819747&cc=us&lc=en&dlc=en For XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07149&cc=us&lc=en&dlc=en
    SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Notebook or Desktop boards.
    jest1: I think I have a notebook battery that was part of a recent recall, what do I do about this?
    Mister_Do: To jest1 Visit the HP Notebook PC Battery Pack Replacement Program Web site at: http://www.hp.com/support/BatteryReplacement for additional information and to determine if your battery is part of the program.
    jest1: How can I find out the maximum amount of memory my system can accept?
    Mister_Do: To jest1 HP has product specifications for your PC on its web site. Go to www.HP.com and click on Software Driver and enter your exact PC model name. You must give the specific model number, ex dv9009nr, and not the series number, ex dv9000. Click on the document that references Product Specifications at the top of the list of articles. You will get a detailed breakdown of your system including microprocessor, graphics card, and the maximum amount of memory you can load onto your PC.
    SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in announcement section at the top of the Notebook and Desktop boards. Please feel free to continue these conversations on the Forums.
    SiobhanF-HP: We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved.
    Message Edited by timhsu on 06-02-2009 05:28 PM
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

    hello sir,
    i want to your help
    i was installed fresh windows 7 via cd rom and then after installed all software.
    and now after 1 day customer complained me that cd rom not read any cd and i m also check when i insurt cd so its not read and when i am double click on cd rom icon its eject so what i do for that please reply on my email address.
    [text removed for privacy]
    VIMAL

  • Ask the Experts Live Chat - Home Hub 4

    Hello,
    Stephanie and I are pleased to announce our next live discussion with some of our BT experts! It's about one of our latest new products, the Hub 4. This will be a great chance to get our Hub 4 experts onto the community to tell you a bit more about that and answer any questions you may have.
    We have added the Chat transcript below for any of you guys who missed this event.
    7:02
    JacquiBT: 
    Hello everyone.
    Thank for you joining our ‘Ask the Experts’ Live chat. I would like to introduce Dave, Sam and Emma who are our hub 4 experts and will be answering your questions tonight. I would like to invite you to ask your questions now.
    7:03
    [Comment From imjolly imjolly : ] 
    why are there no adsl stats available on the HH4
    7:04
    [Comment From DS DS : ] 
    evening all. Are the antennae omni directional?
    7:05
    Sean Donnelly: 
    Thanks for the question, Emma will respond
    to that question Imjolly
    7:05
    JacquiBT: 
    Thanks DS, Dave will respond to your question now
    7:05
    Dave: 
    Hi DS, yes they are
    7:05
    [Comment From Steve Steve : ] 
    Are there any plans for new firmware on the hub 4 to bring new features?
    7:06
    JacquiBT: 
    Thanks Steve, Dave is answering that question for you
    7:07
    Dave: 
    Hi Steve - yes there are. There will be more information available about this - and any new features - before each firmware drop.
    7:07
    [Comment From Steve Steve : ] 
    why can you not opt out of BT WIFI on the home hub 4?
    7:07
    Dave: 
    Hi Steve - you should have no problem doing this through the Hub Manager
    7:09
    JacquiBT: 
    Some great questions coming through, the experts are typing up responses now
    7:09
    [Comment From DS DS : ] 
    Personal testing - Why is the 2.4GHz range less than the HH3 when at a distance from the hub, but better close up than the HH3?
    7:10
    JacquiBT: 
    Thanks DS, Dave is answering this now for you
    7:10
    [Comment From George George : ] 
    Will the 'Home Network' page show a HH4 instead of the Current image of the HH3?
    7:11
    JacquiBT: 
    Thanks George, Sam will answer that for you
    7:11
    Sam: 
    Hi George, the HH4 image will be displayed in place of the HH3 in the next firmware release
    7:12
    Dave: 
    Thanks again DS - you shouldn't find that, but this can depend on a lot of different factors in the home. I've found mine to be a bit better actually! But it should be pretty much the same for most customers.
    7:12
    Sean Donnelly: 
    Did you know the Hub 4 has Smart Setup?
    Easy set up in just a few minutes. No CD or computer needed, it's all online and works on any device. Set up your Hub 4 router and access all your free extras like BT Cloud and BT Family Protection in just a few clicks.
    7:12
    [Comment From DS DS : ] 
    Is it possible for BT to allow us to move the BTWifi SSID's to another channel, leaving our own SSID on a less congested channel?
    7:12
    Dave: 
    Hi imjolly, sorry for the delay, Emma asked me to reply on her behalf. We have made the stats in the Hub manager simpler for customers to understand, we were reacting to feedback that it was too general for the wide range of customers and tech understandings.
    7:12
    JacquiBT: 
    Hi DS, Sam is replying to you now
    7:14
    [Comment From JamesS JamesS : ] 
    What speeds can I achieve over wifi, assuming I'm connected to 5ghz? Thanks.
    7:14
    Sean Donnelly: 
    Did you know the hub offers Easy Wireless?
    Connect wirelessly by selecting your BT Home Hub connection on any compatible device and just push a button on the Hub and you're connected. It's that simple. No passwords needed.
    7:14
    JacquiBT: 
    Hi JamesS. Dave will reply to your question
    7:14
    Emma: 
    Hi imjolly, we have made the stats in the Hub manager simpler for customers to understand, we were reacting to feedback that it was too general for the wide range of customers and tech understandings.
    7:15
    Sam: 
    Hi DS, moving BT Wifi SSID's to another channel is not possible on the HH4. However, we are looking closely at the wi-fi SSID's the hub broadcasts to see whether we can improve this experience.
    7:15
    Dave: 
    Hi James, 5GHz maximum data transfer rate of 300Mb/s; this will tend to translate as an optimal actual speeds of up to 100 Mb/s - depending on lots of factors in your home
    7:15
    [Comment From George George : ] 
    Why did you remove the built in plastic wireless info tab with a card?
    7:15
    JacquiBT: 
    Hi George, Dave is going to reply to that question
    7:16
    Dave: 
    Hi George - this was part of the design process, we've tried to make it even easier for customers to find their wireless information. Now it's not integrated it's a little bit more accessible.
    7:16
    [Comment From thebennyboy thebennyboy : ] 
    I currently have the HH3 and would like to know what noticable difference it will make having a HH4 over a HH3? We use the ethernet ports and the wireless.
    7:17
    JacquiBT: 
    Hi Bennyboy. Emma is going to reply to that question.
    7:17
    [Comment From Paul Paul : ] 
    How much faster is the processor in the home hub 4, compared to previous versions? how will this effect my online experience?
    7:18
    JacquiBT: 
    Hi Paul. Sam will answer that for you
    7:18
    Sam: 
    Hi Paul, the processor is a staggering 3x faster compared to the HH3
    7:19
    [Comment From Guest Guest : ] 
    Although opted out of BT wifi the hub still shows as being active
    7:19
    JacquiBT: 
    Hi Guest, could we ask that you post this on the community so the moderators can pick this up
    7:19
    Sean Donnelly: 
    Did you know that the hub 4 offers Dual band frequency which makes for a more reliable wireless connection?
    Smart dual-band technology reduces wireless interference and drop out’s giving you a reliable connection for all your devices.
    7:20
    [Comment From Guest Guest : ] 
    When you opt out of BT WIFI it appears to only opt out on the 2.4ghz channel and not the 5ghz channel. Are you looking into this?
    7:20
    JacquiBT: 
    Hi Guest. Dave will reply to your question
    7:21
    Dave: 
    Hi - thanks for this feedback, we'll definitely look in to it for you
    7:21
    Sean Donnelly: 
    Excellent questions coming through folks
    7:21
    Sean Donnelly: 
    Our experts are typing answers so please keep them coming
    7:22
    [Comment From Josh Josh : ] 
    Is it a known issue that the HomeHub 4 has problems identify the Xbox 360 as a media center extender when connected through a wired connection?
    7:23
    JacquiBT: 
    Hi Josh. Sam is replying to your question
    7:23
    [Comment From Winston Winston : ] 
    How much power does the home hub 4 use?
    7:24
    JacquiBT: 
    Hi Winston. Dave will respond to your question
    7:24
    Sam: 
    Hi Josh, we are aware of this issue. This is a problem with the Xbox rather than the HH4 but something we are reviewing together.
    7:24
    Emma: 
    Hi the bennyboy, the main advantages of the hub 4 are the faster processor (3 x faster) and 5 GHz wifi. There is no interference with 5GHz so you get better performance and as the range isn't as wide you dont have to share the bandwidth with neighbours etc. the hub still has 2.4 GHz so you still have the range you have withhub 3 too!
    7:24
    Dave: 
    Hi Winston, I am afraid there's no simple answer as it really depends on what features are in use. But the Hub 4 meets the latest Broadband Equipment Energy Code of Conduct targets for energy consumption.
    7:25
    [Comment From Mel Mel : ] 
    Why did you ignore your existing customers loyalty by charging them for a new hub, don't they pay enough already in their monthly fees?
    7:25
    JacquiBT: 
    Hi Mel, Dave will reply to your question
    7:25
    [Comment From Winston Winston : ] 
    How long did it take you to design and develop the home hub 4?
    7:26
    JacquiBT: 
    Hi Winston, Emma will reply to your question
    7:27
    [Comment From George George : ] 
    Will we get manual power save back?
    7:27
    JacquiBT: 
    Hi Gerorge. Sam will answer your question
    7:28
    [Comment From Jade Jade : ] 
    Does the home hub 4 support ip6 through a future upgrade?
    7:28
    Emma: 
    Hi Winston, It was about 2 years when we first started the project with the first ideas and concepts
    7:29
    JacquiBT: 
    Hi Jade. Emma will reply to your question.
    7:29
    Emma: 
    Hi Jade, thats something we are working on so yes something for the future
    7:30
    Sam: 
    Hi George. With regards to the manual power save feature, we have looked to make this automatic for all of our customers. However, you are able to change the brightness of the lights as an additional step.
    7:30
    Dave: 
    Hi Mel - we've made a lot of changes for our existing customers since the launch of the Hub 3 a couple of years ago. Our customer offer for the Hub 4 only £35 - a really big discount compared to the full price of £109! We've also created a range of recontracting deals that contain a Hub 4 for only the cost of delivery. If you're out of contract or in the last 3 months, you could take advantage of those offers as well. We really want all of our customers to be able to take advantage of these options!
    7:31
    Sean Donnelly: 
    Did you know the Hub 4 has a faster processor? Inside the BT Home Hub 4 router is our latest Broadband processor – the brains of your Hub. It allows you to pass information between connected devices quicker than ever. So if you are transferring files from one computer to another or watching a film streamed from another device, the BT Home Hub 4 won't slow you down.
    7:31
    [Comment From thebennyboy thebennyboy : ] 
    Our house has very thick stone walls and the wireless is weak in certain rooms. We have a few devices in our house that support 5Ghz Wi-Fi. Does the HH4 also work ok with home plugs that use your power cables to provide network connectivity?
    7:32
    JacquiBT: 
    Hi thebennyboy. Sam will respond to your question
    7:32
    [Comment From Calvin Calvin : ] 
    What future developments are in the works for home hub 4?
    7:33

    DS wrote:
    Not many of my Q's are showing either. Could be busy I guess......
    yeah I can tell, I know your quesitons are pretty good but if you notice that JacquiBT is deliberately choosing the questions she wants to go through. The whole chat is based around the fact that they have added 5ghz. I am appauled as I was hoping to at least ask one question. 

  • How do the experts like to work? User preferences in workflow and design...

    I have 3 main overall questions that I could really use expert advice on (all based on the info below):
    1. Which path should I take?
    2. What display configuration is best?
    3. Do I really need a 3rd party video accelerator of some sort?
    I currently have a MacBook Pro 17” (first gen) with 2GB RAM and FCS2.
    Footage I need to edit is HDVCPROHD 1080pA (offline files, about 2TB worth. Later it will be conformed to uncompressed 1080p at 4:4:4, which will be about 2TB after final cut I’m guessing.) It’s a feature film with an estimated running time of 90-100 minutes.
    Looking for suggestions on going about this in the best way.
    *Option 1:*
    1) get some eSATA storage, connect through a PC Express card (or is FW800 enough?) and edit from that
    --a) Or is FW800 fast enough?
    --b) If this is a good plan, any suggestions on storage?
    2) get a nice secondary display to connect through the DVI so I can view the 1080p footage as large and nice as possible. (Then I’d use my MacBook Pro display as primary.)
    --a) Looking at Apple 23” & 30” displays, Dell 24” & 30” displays, or a Samsung HDTV – any suggestions?
    ----i) I’m being told conflicting reports that I can view the 1080p footage just fine without anything, or that I do in fact need a Matrox MXO2 or something similar. What’s the truth?
    In general how would Option 1 fare in your opinion?
    *Option 2:*
    1) get a bare-bones MacPro, and upgrade it with 3rd party RAM (8GB) and 4x4TB internal SATA drives, and RAID 3 of them, using one as the boot drive. nVidia 8800, too.
    2) Get two new displays; one for preview.
    --a) Looking at Apple, Dell, various sizes, etc. 2x24” Dells, or a 30” and a Samsung 1080p HDTV?
    ----i) Does anyone have a screen shot of FCP running on a 30” compared to a 23”? It’s twice as much but it seems that much better!
    ----ii) Do I really need an AJA or Blackmagic card to view the 1080p signal? Shouldn’t it just work? If there is a performance increase, how much better is it?
    My immediate goal is to edit the offline files to a final cut in the quickest most efficient way possible.
    My secondary goal, if I went with Option 2, would be to have a way of scaling my system up if I needed to work on the online uncompressed 4:4:4 files. Then I’d need to purchase the Kona3 for sure and then purchase the CalDigit HDPro…the best from what I’ve researched.
    Any help and advice would be greatly appreciated!

    Shane Ross wrote:
    DVCPRO HD...no such thing as HDVCPRO. HDV...DVCPRO...different formats.
    Can I blame the typo on the assistant editor? Probably not… He digitized at the lab and emailed me that, but I should have known better… (See previous apology.)
    Later it will be conformed to uncompressed 1080p at 4:4:4
    You need a MacPro with about 6GB to 8GB of RAM.
    You will need a Kona 3 card, or Decklink Multibridge Pro or Eclipse.
    You will need far better storage than three internal striped drives. Uncompressed HD 4:4;4 takes muscle. HD Pro (www.caldigit.com) Sonnet 800P (www.sonnettech.com) ProDQ (www.dulcesystems.com) EVO HD (www.maxxdigital.com). Something capable of 400MB/s sustained read/write.
    Forget the laptop option. As soon as you mention Uncompressed 4:4:4...it is off the table.
    Since I’m editing the offline right now, I should be fine with the internal striped RAID for now? (Would Option 1 be back on the table if I was only working with the offline? Not that I wouldn’t love a new MacPro and huge screens, etc., I just want to know where my ‘needs’ end and my ‘wants’ start.)
    --a) Looking at Apple, Dell, various sizes, etc. 2x24” Dells, or a 30” and a Samsung 1080p HDTV?
    Two monitors...Dell 2408 are great. Better picture and CHEAPER than the Apple dislays.
    Okay, this is a big deal to me. Your preference for Dell over Apple sways me a lot back toward Dell, even though I have read that color on the Apple is better, and the response times on the new Dells are not the greatest in the latest benchmarks. Regardless, I bet I wouldn’t notice a difference once they were all calibrated, etc. (Besides the gorgeous aesthetic of the Apples!)
    Ignoring the brand though: So do you prefer working with two 24” monitors, using both for your workspace and an additional preview monitor? Or do you use one for your workspace and the other for preview? If both are used for workspace, does the split down the center (between each screen) bother you? And would that be solved by a single 30” for workspace?
    ii) Do I really need an AJA or Blackmagic card to view the 1080p signal?
    Yes, you do.
    Shouldn’t it just work?
    Just work how? Via firewire? Nope. DV...yes (camera/deck required). DVCPRO HD...yes (if you have a deck to route thru). HDV...no. Uncompressed HD...HECK no...not without a capture card. UC 4:4:4? Kona 3...Decklink Multibridge or Eclipse.
    So let’s say I have either a new 24” Dell or a Samsung 1080p HDTV I’m using for my preview monitor. I can’t connect with my secondary DVI on the nVidia 8800 and expect to see a 1920x1080p signal? (Playing my offline files, not the UC 4:4:4.) I was hoping to delay the purchase of a Kona3 card until I really knew I needed to work with my online.
    So here’s my dilemma: if I really do need to purchase ‘something’ to view the offline now, it would potentially be a waste if I later needed to purchase a Kona3, unless I bit the bullet and just purchased the Kona3, which is overkill for my offline for now. Arrgh.
    Anyway, I can see the footage on my MacBook Pro in a tiny window now, and I’m going to experiment with playing it on my old 21” CRT with a DVI-VGA adapter as a second monitor, just for fun. Any predictions?
    I’m being told conflicting reports that I can view the 1080p footage just fine without anything, or that I do in fact need a Matrox MXO2 or something similar. What’s the truth?
    MXO 2 can allow you to view HDV, DVCPRO HD, XDCAM, uncompressed 4:2:2 HD. 4:4:4 is KONA/Decklink territory.
    So the MXO is just going to get me through the offline, but at $1500 it’s more than half way to the price of a Kona3. If I was going to do that to myself, wouldn’t a Blackmagic Intensity card do the same? Then I’d only be out $250. But still, if the Kona3 hedges all my bets right off the bat, then I get some performance benefits as well during my offline, it starts to weigh my decision. What would you do if you were me?
    If there is a performance increase, how much better is it?
    No performance increase. They allow for more RT effects with HDV and DVCPRO HD, but they do not speed up renders or add more RT to uncompressed HD.
    This is where I need to learn what effects it speeds up. Basic things like transitions, etc.? Anything I’d notice that I’d otherwise get impatient waiting to render?
    Or is FW800 fast enough?
    not by a long shot.
    Is it fast enough to handle the offline?
    My immediate goal is to edit the offline files to a final cut in the quickest most efficient way possible.
    Capture DVCPRO HD native...via firewire. Edit on your internal drives...no striping needed...they are plenty fast.
    Since it was already captured for me, and I’m sort of locked in right now to what I have, it’s about 2TB. If I max out to 4x1TB drives in a new MacPro, is it wise to stripe 3 of them and work from that? Is it still better to keep them all as individuals?
    I’d need to purchase the Kona3 for sure and then purchase the CalDigit HDPro…the best from what I’ve researched.
    YOu researched well...
    Thanks! Nice review of the HDPro!!!

  • HP Expert Day - Jan 11, 2012: It's Your Chance to Ask the Experts!

    Thank you for coming to Expert Day – the event has now concluded.
    **To find out about future HP Expert Day events, check out this page**
    On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us.  We hope you will return to the boards to share your experiences, both good and bad.
    We will be holding more of these Expert Days on different topics in the months to come.  We hope to see you then!
    If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
    Do you have questions using or setting up your notebook, desktop PC, or printer?
    We have answers.
    Experts will be on the notebook, desktop, and printer and all in ones boards ready to answer your questions from Wednesday, January 11st 7:00am to Thursday, January 12nd 7:00am Pacific Daylight Time.
    How the day works:
    Come to the Forums and ask your questions. More than 200 experts will be on the Forums and will do their best to answer your questions and help you out. They may need to get some more information from you so please check the box "email me when someone replies."  An online conversation will be born!
    Why should you come to the Forums?
    Whether you own an HP Envy notebook, Photosmart printer, or an HP home desktop computer, there has never been a better chance to learn about your product.
    When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
    This will be your opportunity to connect with the best and brightest minds at HP for free.
    We’ll share our knowledge on the best ways to:
    Troubleshoot the issue you are having;
    Tweak your product to increase performance;
    Set up a Wireless network;
    Safeguard your PC from viruses and spyware;
    Choose the right power supply, upgrade your video card, or add the right amount of memory;
    Use the tools built into your product that can make it run better and fix common problems.
    And it’s FREE.
    It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
    Expert Day will also be occurring on these forums:
    Enterprise Business Forum (Jan 11th from 7:00am to Jan 12th 7:00am PDT)
    Simplified Chinese Forum (Jan 12th – 10:00am to 6:00pm China Time)
    Korean Forum (Jan 12th – 10:00am to 6:00pm China Time)
    Hope to see you on January 11th!
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

    Here is the transcript of the chat event on improving PC performance. 
    Please note that I have altered the transcript so that follow up questions are included in the logical order.
    I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
    So, if you get a minute, please let me know.
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

  • Ask the Experts :LAN Switching

    With Matt Blanshard and Jane Gao
    Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to ask your toughest layer 2 questions to two of the technical leaders of the San Jose LAN Switching team, Matt Blanshard and Jane Gao. Learn more about Spanning Tree, VTP, Trunking, Resilient Ethernet Protocol, IGMP Snooping, Private VLANS, Q-in-Q Tunneling, QoS, various switching platforms including all desktop switches, Metro Ethernet switches, 4500 and 6500 switches, Blade Center switches, and Nexus 7000 switches. 
    Matt Blanshard began his Cisco career as an intern in 2007.  He is now a technical leader at the Cisco Technical Assistance Center on the LAN Switching team. He holds a bachelor's degree from the University of Phoenix in computer science, and has CCNA certification.
    Jane Gao is a technical leader in the Lan Switching Technical Assistance Center (TAC) team in San Jose. She has been working with LAN switching technologies and supporting Cisco switching platforms Jane's Bio since 2009. Ms. Gao was previously a technical leader in the Wireless TAC team in San Jose. Prior to joining Cisco Ms. Gao was working in software development. She has a Master of Science degree in Computer Science from DePaul University in Chicago.
    Remember to use the rating system to let Matt and Jane know if you have received an adequate response.  
    They might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the Lan Switching and Routing discussion forum shortly after the event. This event lasts through August 12, 2011. Visit this forum often to view responses to your questions and the questions of other community members.

    you can load you IOS from the tftpd32 , first donload tftpd32 from google its free, run it but make it sure that you have you IOS image bin file in you PC, then , follow these steps ,
    STEP 1.
                    Store the IOS image on the computer in any drive with its original name .
    STEP2.
               Connect the Switch to the Computer through straight cable.
    STEP 3.
                 Come to the Switch , come in the enable or privilege mode by entering   enable
                 Then come to the configuration mode , type  config terminal push enter
               Now type interface fast Ethernet or giga Ethernet port what ever the port is connected to the PC , example interface fast Ethernet 0/1 then push enter
    Now give ip address, like
    Ip address 1.1.1.1 255.0.0.0   enter
    No shut   enter
    STEP 3 .
                     Come to the PC GO TO THE NETWORk CARD and give the ip address 1.1.1.2 subnet mask 255.0.0.0 gateway 1.1.1.0 nothing else.
    STEP 4.
                 Now download    tftpd32  you can get it on google download it  AND RUN IT . AFTER THAT OPEN THE TFTP WHICH WILL BE ON DESKTOP , DOUBLE CLICK IT AND COME TO current directory and brows the IOS IMAGE FILE where you save that and select that it will then comes to the current directory , now below current directory you will see server interface , in front of that you will have to click show dir and see that the IOS file can be seen .
    STEP 5. COME TO THE SWITCH AGAIN , GO in enable mode.
    Type this.
                       Copy tftp flash. Push enter
                     It will ask you the name and address of remote host ?
    Give the IP ADDRESS of the system , 1.1.1.2 and push enter .
    Now it will ask you about the source file name ?
    Copy the file name from pc where the IOS IMAGE which is saved on the PC and past on the switch and type.bin in the end and push enter.
    Now the SWITCH will ask you about the destination file name , you can create your own name or use the same default name that is saved on the PC which you copy past on switch , after entering the name push enter. NOW WAIT FOR 10 MINUTES IF IT WILL ASK YOU SOMETHING PUSH ENTER AND WAIT FOR THE IMAGE TO UPLOAD.
    AFTER THAT COME TO THE enable mode and type wr  and the type reload and wait for the reboot process, in case you are using same destination file name as kept on the pc otherwise. Look below
    If you have create your own choice name then,
    Come to configuration mode , by typing config terminal push enter.
    Type this command
       Boot system switch all flash:/new name that you have created and type.bin in the end push enter.
    Now type exit come to the enable mode .
    Type WR push enter.
    Now run these commands for verification.
    Show boot. ( after running this command check if the file name of the IOS is there then its ok )
    Dir flash. ( after running this command check if the file name of the IOS is there then its ok )
    Now TYPE THE LAST COMMAND
    Reload and allow the switch to reboot and wait .

  • Ask the Experts on HP Expert Day - May 8-9, 2013

    Thank you for coming to Expert Day – the event has now concluded.
    **To find out about future HP Expert Day events, check out this page**
    On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us.  We hope you will return to the boards to share your experiences, both good and bad.
    We will be holding more of these Expert Days on different topics in the months to come.  We hope to see you then!
    If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
    Do you have questions using or setting up your HP notebook, desktop PC, printer, or tablet?
    We’ve got answers.
    Experts will be on the notebook, desktop, and printer and all in ones boards ready to answer your questions from Wednesday, May 8th 7:00am to Thursday, May 9th 7:00am Pacific Time.
    How the day works:
    Come to the Forums and ask your tech questions. More than 250 experts will be on the Forums and will do their best to help you out. An online conversation will be born!
    Why should you come to the Forums?
    Whether you own an HP Spectre notebook, an HP home desktop computer, or an Envy printer, there has never been a better chance to learn about your product.
    When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
    This will be your opportunity to connect with the best and brightest minds at HP for free.
    We’ll share our knowledge on the best ways to:
    Tweak your product to increase performance;
    Troubleshoot the issue you are having;
    Upgrade to Windows 8 or Mountain Lion MacOS;
    Set up a Wireless network;
    Safeguard your PC from viruses and spyware;
    Choose the right power supply, upgrade your video card, or add the right amount of memory;
    Use the tools built into your product that can make it run better and fix common problems;
    Get the most out of Win8 – learn tips and tricks;
    Ensure you have the correct print driver;
    Get productive with your new Slate 7 android tablet;
    And it’s FREE.
    It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
    In addition to the Consumer Forum, Expert Day will also be occurring here:
    Enterprise Business Forum (May 8th from 7:00am to May 9th 7:00am Pacific Time)
    French (May 8th from 10:00am to 8:00pm Central European Time)
    German (May 8th from 10:00am to 8:00pm Central European Time)
    Korean (May 9th from 10:00am to 6:00pm Korea Time)
    Portuguese (May 8th from 9:00am to 6:00pm Brasilia Time)
    Simplified Chinese (May 9th from 10:00am to 6:00pm China Time)
    Spanish (May 8th from 7:00am to 4:00pm Central Daylight Time)
    Looking forward to seeing you on May 8th!
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

    Hello Mobile Service,
    CWMS and Jabber integrations:
    http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/Windows/9_1/JABW_BK_E4CC9599_00_environment-configuration-guide_chapter_01.html#JABW_TK_SF2ED5E1_00
    In above link start from section: Set Up Cisco WebEx Meetings Server on Cisco Unified Presence
    then move to section: Add Cisco WebEx Meetings Server to a Profile
    Once done, move to section: Specify Conferencing Credentials in the Client side. You will see above server already listed there, just go ahead and enter your username and password (pleae make sure this user already exists on your CWMS) and accept any certificate/s if presented. Jabber Integration is done and you can start testing the same.
    Attached CWMS - AFDS integration doc.
    Please let me know if any furhter question.
    Thanks, Arun

  • HP Expert Day - January 9-10, 2013: Tough questions? Ask the Experts!

    Thank you for coming to Expert Day – the event has now concluded.
    **To find out about future HP Expert Day events, check out this page**
    On behalf of the Experts, I would like to thank you for coming to the Forum to connect with us.  We hope you will return to the boards to share your experiences, both good and bad.
    We will be holding more of these Expert Days on different topics in the months to come.  We hope to see you then!
    If you still have questions to ask, feel free to post them on the Forum – we always have Experts on the HP Support Forum to help you out.
    Do you have questions using or setting up your HP notebook, desktop PC, or printer?
    Well, we’ve got answers.
    Experts will be on the notebook, desktop, and printer and all in ones boards ready to answer your questions from Wednesday, January 9th 7:00am to Thursday, January 10th 7:00am Pacific Time.
    How the day works:
    Come to the Forums and ask your tech questions. More than 250 experts will be on the Forums and will do their best to help you out. An online conversation will be born!
    Why should you come to the Forums?
    Whether you own an HP Spectre notebook, Envy printer, or an HP home desktop computer, there has never been a better chance to learn about your product.
    When do you have a chance to talk directly with the people who designed the product or wrote the manual for it?
    This will be your opportunity to connect with the best and brightest minds at HP for free.
    We’ll share our knowledge on the best ways to:
    Tweak your product to increase performance;
    Troubleshoot the issue you are having;
    Upgrade to Windows 8 or Mountain Lion MacOS;
    Set up a Wireless network;
    Safeguard your PC from viruses and spyware;
    Choose the right power supply, upgrade your video card, or add the right amount of memory;
    Use the tools built into your product that can make it run better and fix common problems;
    Ensure you have the correct print driver;
    Get the most out of Win8 – learn tips and tricks;
    And it’s FREE.
    It doesn’t matter how old the product is or what it is connected to. We will do our best to help.
    In addition to the Consumer Forum, Expert Day will also be occurring here:
    Enterprise Business Forum (January 9th from 7:00am to January 10th 7:00am PT)
    Looking forward to seeing you on January 9th!
    I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

    My HP, purchased in June 2012, died on Saturday.  I was working in recently installed Photoshop, walked away from my computer to answer the phone and when I came back the screen was blank.  When I turned it on, I got a Windows Error Recovery message.  The computer was locked and wouldn't let me move the arrow keys up or down and hitting f8 didn't do anything. 
    I'm not happy with HP.  Any suggestions?

  • The card in the SDIO slot is not a palmOne Card

    I have tried reset both soft and hard, and reinstalling the wifi driver. when I go to turn the wifi card on under prefs. I get the error message listed above in the subject matter. However the little green light does come on.
    I have a tungsten E2.
    The only thing I noticed is that the card I have is the one with the orange and white sticker marked Palm WiFi Card. and the other card that is availabe is marked PalmOne.  is there a difference in the cards? did I buy the wrong one?

    The cards are the same, just a different sticker.  Palm changed it's name from PalmOne back to plain ol' "Palm" during the time the cards were still manufactured.
    Do you have the latest driver installed?:
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    If you have an earlier driver installed, I'd Hard Reset again, and make a new account called "Test".  Install the new driver per the instructions to this new HotSync account, and see if the card works.  If not, there may be a hardware failure of the card...
    If it does work, then there may be a software "drug interaction" going on in the data files saved on your computer.  Hard Reset again, but before restoring all your User data with the original name, go to the computer and find your /Backup folder for the account name.  Rename it to anything else (BackupOLD is fine).  Now do the HotSync. 
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    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • HT201303 last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

    last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

    A few reasons I can think of, but instead of shooting in the dark, lets check with experts who can look at your account.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • Ask the Expert: Basic Introduction and Troubleshooting on Cisco Nexus 7000 NX-OS Virtual Device Context

    With Vignesh R. P.
    Welcome to the Cisco Support Community Ask the Expert conversation.This is an opportunity to learn and ask questions of Cisco expert Vignesh R. P. about the Cisco® Nexus 7000 Series Switches and support for the Cisco NX-OS Software platform .
    The Cisco® Nexus 7000 Series Switches introduce support for the Cisco NX-OS Software platform, a new class of operating system designed for data centers. Based on the Cisco MDS 9000 SAN-OS platform, Cisco NX-OS introduces support for virtual device contexts (VDCs), which allows the switches to be virtualized at the device level. Each configured VDC presents itself as a unique device to connected users within the framework of that physical switch. The VDC runs as a separate logical entity within the switch, maintaining its own unique set of running software processes, having its own configuration, and being managed by a separate administrator.
    Vignesh R. P. is a customer support engineer in the Cisco High Touch Technical Support center in Bangalore, India, supporting Cisco's major service provider customers in routing and MPLS technologies. His areas of expertise include routing, switching, and MPLS. Previously at Cisco he worked as a network consulting engineer for enterprise customers. He has been in the networking industry for 8 years and holds CCIE certification in the Routing & Switching and Service Provider tracks.
    Remember to use the rating system to let Vignesh know if you have received an adequate response. 
    Vignesh might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the  Data Center sub-community discussion forum shortly after the event. This event lasts through through January 18, 2013. Visit this forum often to view responses to your questions and the questions of other community members.

    Hi Vignesh
    Is there is any limitation to connect a N2K directly to the N7K?
    if i have a an F2 card 10G and another F2 card 1G and i want to creat 3 VDC'S
    VDC1=DC-Core
    VDC2=Aggregation
    VDC3=Campus core
    do we need to add a link between the different VDC's
    thanks

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