SD-R6012 1334 DVD-R/RW Drive Not working properly

Hi all,
I was hoping someone could help me. My SD-R6012 DVD drive copies CDs fine, but wont burn any DVDs. Ive tried to install the firmware upgrade for it, but it comes back with the message:
"CD-Drive firmware is NOT need to update firmware"
Please help!
Many thanks
Dan

Hi
Check this page:
http://www.toshiba-europe.com/storage/Index.asp?page=PFT&nav=ISH_ARC&stype=product&ptype =&frame=content&model=SDR6012
There you will find the newest firmware and drivers. If after this installation the drive doesnt work properly so I assume it has a malfunction.
In this case the only way is to contact the service. There you will get more details.

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