SD Return process msg *** error

Hi Experts
I am facing a problem while creating return process with reference to a billing document. If billing document contains for example 1 item with 10 NOS qty and after completing the return process with same qty,when i again use the same billing document for creating one more return process(although the billed qty is already returned), the system displays information msges as
"There are already returns for item 000010:10 NOS"
"Credit memos already exist for item 000010:10 NOS"
and after i press Enter, the system again executes the whole return process. What can be done to block this functionality?
Thanks in Advance.
Deepak

msg which i receive while processing the document. Its V1499
This thread is self explanatory
[Re: Return order   |Re: Return order]
thanks
G. Lakshmipathi

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  • Returns Process for Customers

    Hi,
    I understand about the Standard Process of Return Sales. After Creation of Return Sales Order and creation of Returns Delivery with reference to Returns Sales Order things are clear.
    My Question is after Creation of Return Sales Order we need to create Credit Memo for the Returns happened. System is giving an Error. When observed in Copy Controls from Sales Document to Billing Document VTFA I have not found SAP Standard Copy Controls i.e. RE to G2 such that I can configure with my Document Types.
    Can some one suggest a Solution how to create a Credit Memo wrt Returns Order.
    Regards
    Hari

    Hi
    Welcome to SDN
    Standard SAP return process from the customer
    RE is the return sales order type in VOV8
    LR is the return delivery type in OVLK
    RE is the returns billing type in VOFA It is RE billing type and not G2 (  These  two settings are configured in VOV8 for RE sales doc type)
    When you do a return sales from the customer with RE  sales document type the item category determined will be REN
    If you go the config of REN in VOV7  the billing relevance  will be order related billing
    This means that you have to do  return billing  RE referencing your sales order created with doc type RE and not delivery
    This means the copy controls in VTFA should be properly defined between source sales doc type RE and tgt billing type RE at header level and for item category REN (it is already readily available in standard no need to worry)
    This RE billing type is also a credit memo only used for returns
    So when you create a return sales order without doing  return delivery and PGR you can do return billing
    The delivery part can be done later
    This is how SAP has defined the return process
    Based on the business requirement you cal also customize to match the needs
    So in returns the billing type is not G2 and it is RE
    Regards
    Raja

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