SDB - delete problem/solution

Hi Experts.
Is it possible to delete problem/solution from solution database? There is information in help that it is not possible to delete problem/solution, but that they can be archived.. But note 946030 says it is not available...
Regards
Piotr

Hello Piotr,
In version 4 it was released one note (730402) that allow us to delete some symptoms and solutions. However, this may lead into some inconsistencies if they're linked with documents. We've never tried to execute it.... but if this may help you, try it
Kind regards,
Bruno

Similar Messages

How to delete the problem-solution in Solution Database

Dear Sir,
I need to delete the problem-solution in Solution Database which is already created in CRM ( IS01). However, I don't know how to delete.
Please advise.
Thank you and best regards,

Dear Sir,
I need to delete the problem-solution in Solution Database which is already created in CRM ( IS01). However, I don't know how to delete.
Please advise.
Thank you and best regards,

Convert Problems/Solutions into Knowledge Articles

Hi Experts,
I am wroking on SAP CRM 7.0 SP06 and now we are planning to implement Knowledge Article functionality.
I have done the all configuration settings and multilevel categorization, every thing working fine. Now I want to convert problems/solutions which already created in CRM and stored in SDB into knowledge article.
Any one please guide me how can I convert existing problems/solutions into knowledge articles. Is there any report for this?
Thanking you in anticipation.
Regards,
Babu.

Hi Kevin,
Well, I'm new on this and have only worked on CRM 6 & 7. I'll give you my advice regarding these CRM versions. I don't know if it is supported on CRM 5.
IMG:
CRM >> Enterprise Intelligence >> SAF >> Name and Configure KB
You create and define you DB as you want: ACME INC
CRM >> Enterprise Intelligence >> SAF >> Business Add-Ins >> BAdI: Knowledge Base
Each knowledge base should have its own Add-In implementation. So you have to implement an Add-In based on Add-In definition CRM_SAF_KB_*: CRM_SAF_KB_ACME. You can follow IMG documentation.
In my case, the add-in already existed, since Knowledge Article functionality is standard in 7.0. KB didn't exist, I don't know why. I just created it with the name assigned on the BAdI, compiled, and everything works fine now.
Hope it helps.
Regards.
Pablo

Two Related (?) file deleting problems in Finder and Time Machnine

My internal drive is partition into two volumes. In the second one (the "non-boot" one), I was have trouble putting files in the trash that were locked. As I was tracking that down I coincidentally(?) started having another problem.
I started getting a message that the files being put into the trash must be deleted immediately. I check permissions and I had read/write Privileges in the user account I'm normally logged into. However, If I logged into my administrator account, I could put things in the trash without deleting them. I noticed that ignore ownerships wasn't checked, so I checked that.
That allowed my to put files into the trash without immediately deleting them. I went ahead and deleted the files I wanted to get rid of. However, I'm wondering if there was another issue because I am lead to understand that the ownership privileges shouldn't have necessitated checking "ignore ownerships"?
Also, I had trouble deleting the backups of those files and folders in time machine. I can delete most of it. But for one folder (and all the folders in which it resides in the hierarchy) I can't deleted it. I tell it to delete backups of that folder (or folders it is in), I put in the password, and goes "ding". But nothing disappears...
(After I wrote this, I tried unchecking "ignore ownerships" and the problem did not reappear. I can still put files in the trash without the immediate deletion problem.)
Message was edited by: davidpsummers
Message was edited by: davidpsummers

Pondini wrote:
davidpsummers wrote:
Also, I had trouble deleting the backups of those files and folders in time machine. I can delete most of it. But for one folder (and all the folders in which it resides in the hierarchy) I can't deleted it. I tell it to delete backups of that folder (or folders it is in), I put in the password, and goes "ding". But nothing disappears...
Are you doing that via the Finder or Terminal? If so, that's not the way to delete backups. See #12 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).
And now I'm getting an error in time machine. "Files can't be copied onto the backup disk because it appears to be "read only"". I do get info on the disk, and my account has Read & Write privleges, but it say "You can only read" above that".
The Finder or Terminal deletions may have corrupted your backups. Repair them, per #A5 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).
Message was edited by: Pondini
I'm doing the deletion through Time Machine (I go into Time Machine, find the folder in the backup, and ask Time machine to delete all backups of that folder).
I did find the tip of unmounting the disk, rebooting, and remounting it. That Stopped messages about the disk being read only. However, the folder still doesn't delete. I'm also a bit worried about these being symptoms of some other problem...
Message was edited by: davidpsummers

Install problem- Solution Manager4.0 /Oracle10.2.0.2 / Solaris 10

Kindly look into this link
Install problem- Solution Manager4.0 /Oracle10.2.0.2 / Solaris 10
Ashraf.

Kindly look into this link
Install problem- Solution Manager4.0 /Oracle10.2.0.2 / Solaris 10
Ashraf.

After updating to iOS6 on iPhone 4 all my previous messages were deleted, any solutions?

After updating to iOS6 on iPhone 4 all my previous messages were deleted, any solutions?

and my iMessage is off and won't turn on in settings

UNIXWARE ORACLE V7.3.3 COREDUMP PROBLEM SOLUTION

제품 : ORACLE SERVER
작성날짜 : 1998-03-24
Unixware Oracle V7.3.3 Coredump problem solution
Unixware 용 Oracle V7.3.3 을 사용할 때 svmrgrl 와 sqlplus 수행시 core dump가
발생하는 경우가 있습니다.
- sqlplus 의 경우
username 과 passwd를 두번이상 틀릴경우 발생합니다.
$ sqlplus [enter]
Enter user-name : [enter]
Enter user-name : [enter]
core dump 발생
sqlplus 로 connect된 상태에서 connect 명열을 사용하면 core dump가
발생합니다.
$ sqlplus scott/tiger
SQL> connect scott/tiger
core dump 발생
- svrmgrl 의 경우
svrmgrl 를 exit 할 경우 가끔 발생합니다.
1. Advanced Networing Option 이 인스톨되어 있는지 확인한다.
이 제품이 인스톨되어 있을때 Core dump 가 발생할 경우가 많다.
install된 제룸 확인법
# cd $ORACLE_HOME/orainst
# inspdver
Advanced Networing Option 이 인스톨되어 있으면 De-install 한다.
(orainst 이용)
De-install 후 Oracle , Network, SQL*Plus 등을 Relinking 한다.
# svrmgrl
SVRMGR> connect internal
SVRMGR> shutdown
SVRMGR> exit
$ lsnrctl stop
$ cd $ORACLE_HOME/network/lib
$ make -f ins_network.mk install
$ cd $ORACLE_HOME/rdbms/lib
$ make -f ins_rdbms.mk install
$ cd $ORACLE_HOME/sqlplus/lib
$ make -f ins_sqlplus.mk install
2. $ORACLE_HOME/otrace/admin/*.dat 화일을 지운다.
$ cd $ORACLE_HOME/otrace/admin
$ rm -f *.dat
3. 환경 변수 EPC_DISABLED 를 TRUE 로 설정한다.
ksh (.profile)
$ export EPC_DISABLED=true
csh (.cshrc)
$ setenv EPC_DISABLED true
4. 3번까지 작업을 한 경우에도 계속해서 CoreDump 가 발생할 경우 다음의
OS Kernel Parameter들을 확인한다.
$ su
Passwd:
# cd /etc/conf/bin
# ./idtune -g SVMMLIM
0X7FFFFFFF 0x2000000 0x1000000 0x7FFFFFFF
# ./idtune -g HVMMLIM
0X7FFFFFFF 0x2000000 0x1000000 0x7FFFFFFF
결과가 위와 다를 경우 (첫번째 컬럼의 값이 0x7FFFFFFF 가 아닐경우)
OS Kernel을 Rebuild 한다.
# ./idtune SVMMLIM 0x7FFFFFFF
# ./idtune HVMMLIM 0x7FFFFFFF
# ./idbuild
# cd /
# shutdown -y -g0 -i6

Hi,
I've found the solution. I have to stop and start my listener each morning (i shutdown and save my dbs each night). now, it work fine !!
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by jean-guy avelin ([email protected]):
Hi all !
It seems I can't acces views from a jsp using jdbc :
when I try stmt.executeQuery("select * from dual"), it works. when i create a basic view on my dbserver ( create view toto as (select * from sys.dual) ) and I try this jdbc query stmt.executeQuery("select * from toto"), I get this error : ORA-12154
I use Oracle V7.3.4.5.0 on tru64Unix 5.0A on my oracle server. I've tried V8.1.7 and V3 jdbc drivers. Last year, I think my program (using views) ran fine with an oldest version of oracle server ....
Any idea ?
thanks in advance
jean-guy<HR></BLOCKQUOTE>
null

Creative Mp3 Players MTP Problem Solution

Hi,because of the firmware and windows problems,if you have a mp3 player with a firmware that doesn't support MTP problem,sometimes even if you reformat your computer,you can get "player not connected" error. To solve this you must install MTP supporting firmware on your mp3 player,but if you don't want to upgrade your firmware (because of being afraid of stucking in the recovery mode,some other reasons)there is some other solutions to solve this problem.
Editing registry keys,and some other patches did nothing to solve my problem.So I deleted all Creative Drivers and programs from Add/Remove Programs,and I deleted Windows Media Player 0 and installed Windows Media Player 9,than I installed everything from my mp3 player's cd (media source,nomad explorer,device drivers,etc.) and I downloaded and installed new device driver (version 2...) from creative web site. I restarted my computer,and my problem is completely solved. Try it...

morrissey wrote:
Hello,
I'm a newbie and I don't know a lot about MP3 players so I hope you can help me out. I have a brand new Kenwood car audio with an USB cable to plug your MP3 player in. My friend's Samsung MP3 player doesn't work, after some research I find out that the MP3 player has to be an MTP one to work with the car audio. Now my question is: are all Creative MP3 players MTP maschines and do I have to make a software update or what ever to "make them be" a MTP player?
Thanks a lot for any support!
Are you sure about this? Which Kenwood is it exactly? The info I've seen on the Kenwoods say that the USB device must be MSC (not MTP).
Perhaps your friend's Samsung is MTP, and that's why it didn't work.

SMQ1 deletion problem too much time larger queue

Hi Experts
We have to delete Queues from SMQ1, the problem is the data volume is huge in queues and system is taking too much time to delete these queues.
To delete 122000 records it took 4 hours to delete the queue from SMQ1.
Problem is we have to delete total of 51,48,000 records in total and one queue has huge data that is 26,10,000.
Is there any solution to fasten the process of deletion or any work around SMQ1 to delete the queues faster.
We are deleting queues in live system I mean the production system is up and running.
Thanks
Navneet

Hi Navnet,
Use the report RSTRFCQDS to delete the particular queue of SMQ1.
The report should check the inconsistencies between the tables:
TRFCQOUT, ARFCSSTATE, QREFTID and ARFCSDATA, therefore it will take time.
The fastest way to delete them is: you use a sql tool to delete all the entries in TRFCQOUT, ARFCSSATE, QREFTID and ARFCSDATA. In this case, you also delete the entries in SM58 (tRFC).
See also SAP Note 760113.
Rgds,
Colum

C3-00 Multiple Message Deleting Problem.

Hi,
I brought the C3-00 yesterday.
The phone very nice in all respects.
The only problem is with sms deleting.
There is no mark option is given to delete multiple messages!
Why this is so?
I request Nokia to provide the answer and software update which solves this problem with wifi problem also.
Thank you.
-------------------If this post helped you, click on accept as solution.------------------
-----------------------------Appreciate by clicking on white star.----------------------------

There is no more option in the inbox.
Only 3 options are given but not more?
-------------------If this post helped you, click on accept as solution.------------------
-----------------------------Appreciate by clicking on white star.----------------------------

IChat Error: "attempted to login too many times" problem/solution

*I don't know if its okay to post a new topic/question then answer it, but i was having this issue and finally found a resolution so i wanted to share it with everyone.*
_*Your problem:*_ You Log into ichat then it suddenly begins to act crazy- logging in and out multiple times for no apparent reason... then its gives you the message, yes THE message "You have attempted to login too often in a short period of time. Wait a few minutes before trying to login again".
You silently think to yourself, "w.t.f". lol.
Okay, well different things worked for different people, it just depends on the time, the moment, and whether or not ichat wants to act right...
SOLUTIONS:
1. Change to SSL
Go to iChat Menu --> Preferences --> Accounts --> Server Settings --> then check "Use SSL"
2. Use Port 443
iChat--> Preferences--> Server Settings --> Use port "443"
3. Delete the user from my ichat accounts, by pressing the minus sign. Then waiting a couple minutes just to make sure that I would not get the logged in too many times error and re added the account.
*4. THIS SHOULD MOST Definitely WORK:
1.) Quit iChat if it is already open, and then open Finder.
2.) Browse to your user folder (can be found by clicking on your main hard drive, then going to Users > Your Username.
3.) Open the Library folder and go to the Preferences directory.
4.) You’ll see a long list of files with a .plist extension. The one we’re looking for is com.apple.iChat.AIM.plist. When you find it, delete it by dragging the file to the trash.
5.) Launch iChat and this time you should be able to sign in to your AIM account successfully. iChat will automatically rebuild the preference file you deleted.
_*More INFO:*_
Now some people may wonder "Why is this happening to me" I'll tell you why:
The cause of the issue most likely roots from using your Mac at multiple locations (such as home, school, or work), which could lead to the preference files somehow getting corrupted. It sounds serious, but really shouldn't take more than a minute or so to resolve. Just follow the above steps...
I wish I could take credit for all these, btu I just pulled them from different sites and forums, including forums.macrumers.com and macyourself.com
I hope this helps someone out there Good Luck.
Oh and feel free to add other ways to fix this weird issue.

Also look at http://discussions.apple.com/thread.jspa?threadID=1462798
The Apple Article on the related Issue
http://support.apple.com/kb/TS1643
10:24 PM Saturday; June 6, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
Message was edited by: Ralph Johns (UK)
Corrected link

Indesign CS6 crashes when using pages panel - problem solutions?

Problem:
Indesign freeze up if I try to use pages panel and either: move - add or delete pages.
I have now tried to remove and reinstall Indesign and also tried removing "preferences" when starting Indesign (as suggested from another site).
Problem started quite sudden.
Desperate need suggestions to solve problem!

Please! Is there no one who can help?
I'm working with a 208 page document and need to be able to move pages around to make the best design possible.
This is impossible as every time I access the page panel InDesign freeze up and have to restart the program.
I'm working on PC with Windows 8. Problem seem to be sudden as explained over, and I have not been able to find any solution on internet.
As said over, I tried to remove “preferences” when starting InDesign but this made no changes to my problem.
In addition to above problem, I also had problems with being unable to move Objects, text fields etc. This was only possible when using arrow keys. From various suggestions on internet, I actually ended up uninstalling Google Chrome. This solved the problem in moving objects/text fields around, but my problem in moving pages still exists.
I have no desire in removing everything else but InDesign from my PC and hope to get a tip on solving my problem quick as time is of essence.

C3-00 Mail Delete Problem

Hi there guys. I have a Nokia C3-00 for quite sometime, but I'm facing a problem that is kinda serious.
My best friend used her mail once on my phone and I can't delete it, it just keeps like "Deleting, please wait..." and it doesn't delete at all. I already tried on my own and it works fine. Can somebody help me? I'll try updating my software (again) and I'll edit this post later. Thanks in advance.
Solved!
Go to Solution.

Hi ExLithium,
Thank you for your post and welcome to the forums!
Sounds like there may be something wrong with your phone settings. If you cannot delete the mailbox directly, you can always do a soft reset on your phone which will reset all settings on your phone, including the existing mailboxes. It will not remove any of your personal data, but it is advisable to make a full backup with Nokia Suite first.
To soft reset your phone, just dial *#7780# on your phone followed by security code 12345 (unless you have changed it). After a while the device will boot up and you'll be able to change your settings and set up your email.
Let us know if this helps,
Puigchild
If you find this post helpful, a click upon the white star at bottom would always be appreciated.
If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

Linking Problems & Solutions with CRMXIF_SYMPTOM_SAVE

Hello there,
I am currently using the following structures to load Problems and Solutions from external sources into the CRM Solution database.
- CRMXIF_SYMPTOM_SAVE
- CRMXIF_SOLUTION_SAVE
I can load the problems and solutions into the SDB successfully however i am having trouble linking the problems to the solutions via the load.
I loaded the problems first, then when loading the solutions i used the structure "CRMXIF_SOLUT_SYMSOL_TAB_DATA>CRMXIF_SOLUTION_SYMPSLINK_TAB" and added the legacy problem ID to the field "LEGACY_SYM_ID". I thought this would link the solution to be loaded to the already loaded problem but this was not the case. So i entered the problem ID into the "SYMP_NO" field but this didjn't work either.
Has anyone ever used these structures to load problems and solutions and how did they manage to link the solutions to the problems during the load. I assume the load would like them automatically otherwise it would be a painful process to link them manually.
Any tips and help would be much appreciated.
Many thanks
JoJo

Hi,
I have read your query. If they can be used for mass upload of Problems and solutions, these can also be used for the Delta changes as well. When this is registered for an outbound or inbound scenarios in WE20 (Partner Profile), then the exchange will be happening without any issues.
XIF is an adapter which can be plugged in for the data exchange and this acts as the message carrier. So you can use these for Delta exchange as well.
Regards,
Venkat

Problem-Solution: Help! Whenever I Archive a read e-mail from my Inbox, it shows up in Archive as Unread.

Problem: Help! Whenever I Archive an already read e-mail from my Inbox, it shows up in Archive as Unread.
Solution:
Open Mail.app >
If your vertial mailbox list on the right is already showing, then skip the next step.
Click [View] then [Show Mailbox List] >
Delete the Smart Mailbox "Today" from the list. >
Quit Mail, then re-open it.
Why is this happening?
I've seen this since Mavericks 10.9 launched but it's likely to have existed earlier than this. My conjectural opinion is that using a Smart Mailbox like "Today" (turned on by default) seem to exacerbate this behavior. I've noticed it happens a lot more often than not with a Gmail account as well, even running 10.9.1.

Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob

SDB - delete problem/solution

Similar Messages

Maybe you are looking for