SDN Access not working - Valid Serial from Amazon Package

i cannot access the sdn using my login info and the license from the amazon special for studio creator. i try and it goes blank again. no error message nothing. I am starting to feel ripped off.
Someone please help.

Hi EdgarSr,
We regret for this inconvenience.
Could you please mail me your licence key to
sharath dot belgure at sun dot com.
We would look into it and fix it for you and your SDN access problem will also be fixed.
We appreciate your patience.
Regards.,

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Connecting from internal, VPN success:
21.06.13 18:12:13,880
racoon[226]
IPSec Phase1 started (Initiated by peer).
21.06.13 18:12:13,882
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 1).
21.06.13 18:12:13,883
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 2).
21.06.13 18:12:13,921
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 3).
21.06.13 18:12:13,942
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 4).
21.06.13 18:12:13,969
racoon[226]
IKEv1 Phase1 AUTH: success. (Responder, Main-Mode Message 5).
21.06.13 18:12:13,969
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 5).
21.06.13 18:12:13,970
racoon[226]
IKEv1 Phase1 Responder: success. (Responder, Main-Mode).
21.06.13 18:12:13,970
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 6).
21.06.13 18:12:13,970
racoon[226]
IPSec Phase1 established (Initiated by peer).
21.06.13 18:12:14,881
racoon[226]
IPSec Phase2 started (Initiated by peer).
21.06.13 18:12:14,881
racoon[226]
IKE Packet: receive success. (Responder, Quick-Mode message 1).
21.06.13 18:12:14,881
racoon[226]
IKE Packet: transmit success. (Responder, Quick-Mode message 2).
21.06.13 18:12:14,885
racoon[226]
IKE Packet: receive success. (Responder, Quick-Mode message 3).
21.06.13 18:12:14,886
racoon[226]
IKEv1 Phase2 Responder: success. (Responder, Quick-Mode).
21.06.13 18:12:14,886
racoon[226]
IPSec Phase2 established (Initiated by peer).
21.06.13 18:12:14,890
vpnd[1210]
Incoming call... Address given to client = 192.168.0.203
21.06.13 18:12:14,918
pppd[1371]
pppd 2.4.2 (Apple version 596.13) started by root, uid 0
21.06.13 18:12:14,923
pppd[1371]
L2TP incoming call in progress from '192.168.0.117'...
21.06.13 18:12:14,931
pppd[1371]
L2TP connection established.
21.06.13 18:12:14,935
pppd[1371]
Connect: ppp1 <--> socket[34:18]
21.06.13 18:12:14,944
UserEventAgent[17]
Captive: [mySCCopyWiFiDevices:162] WiFi Device Name == NULL
21.06.13 18:12:15,036
pppd[1371]
CHAP peer authentication succeeded for <username>
21.06.13 18:12:15,042
pppd[1371]
DSAccessControl plugin: User '<username>' authorized for access
21.06.13 18:12:15,052
pppd[1371]
Unsupported protocol 0x8057 received
21.06.13 18:12:15,058
pppd[1256]
l2tp_wait_input: Address added. previous interface setting (name: en0, address: 192.168.0.103), current interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
21.06.13 18:12:15,058
pppd[1371]
local IP address 192.168.0.103
21.06.13 18:12:15,059
pppd[1371]
remote IP address 192.168.0.203
21.06.13 18:12:15,061
pppd[1371]
l2tp_wait_input: Address added. previous interface setting (name: en0, address: 192.168.0.103), current interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
21.06.13 18:12:15,068
configd[21]
network changed: v4(en0:192.168.0.103, ppp0, ppp1+:192.168.0.103) DNS* Proxy SMB
21.06.13 18:12:17,102
apsd[466]
Certificate not yet generated
21.06.13 18:12:18,103
apsd[466]
Certificate not yet generated
21.06.13 18:12:19,004
apsd[466]
Couldn't find cert in response dict
21.06.13 18:12:19,006
apsd[466]
Failed to get client cert on attempt 11, will retry in 900 seconds
21.06.13 18:12:19,066
racoon[226]
IKE Packet: transmit success. (Information message).
21.06.13 18:12:19,067
racoon[226]
IKEv1 Information-Notice: transmit success. (Delete IPSEC-SA).
21.06.13 18:12:19,120
apsd[466]
Certificate not yet generated
21.06.13 18:12:21,802
pppd[1256]
l2tp_wait_input: Address deleted. previous interface setting (name: en0, address: 192.168.0.103), deleted interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
21.06.13 18:12:21,817
pppd[1371]
l2tp_wait_input: Address deleted. previous interface setting (name: en0, address: 192.168.0.103), deleted interface setting (name: ppp1, family: PPP, address: 192.168.0.103, subnet: 255.255.255.0, destination: 192.168.0.203).
21.06.13 18:12:21,822
configd[21]
network changed: v4(en0:192.168.0.103, ppp0, ppp1-:192.168.0.103) DNS* Proxy SMB
21.06.13 18:12:21,981
pppd[1371]
Fatal signal 6
21.06.13 18:12:21,982
racoon[226]
IKE Packet: receive success. (Information message).
21.06.13 18:12:22,011
vpnd[1210]
--> Client with address = 192.168.0.203 has hungup
21.06.13 18:12:22,022
UserEventAgent[17]
Captive: [mySCCopyWiFiDevices:162] WiFi Device Name == NULL
21.06.13 18:12:23,837
apsd[466]
Certificate not yet generated
21.06.13 18:12:23,839
apsd[466]
Certificate not yet generated
21.06.13 18:12:25,148
apsd[466]
Couldn't find cert in response dict
21.06.13 18:12:25,148
apsd[466]
Failed to get client cert on attempt 12, will retry in 900 seconds
21.06.13 18:12:25,845
apsd[466]
Certificate not yet generated
Connecting from external, VPN fail:
21.06.13 18:10:52,533
racoon[226]
Connecting.
21.06.13 18:10:52,533
racoon[226]
IPSec Phase1 started (Initiated by peer).
21.06.13 18:10:52,535
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 1).
21.06.13 18:10:52,536
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 2).
21.06.13 18:10:52,692
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 3).
21.06.13 18:10:52,713
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 4).
21.06.13 18:10:52,882
racoon[226]
IKEv1 Phase1 AUTH: success. (Responder, Main-Mode Message 5).
21.06.13 18:10:52,882
racoon[226]
IKE Packet: receive success. (Responder, Main-Mode message 5).
21.06.13 18:10:52,882
racoon[226]
IKEv1 Phase1 Responder: success. (Responder, Main-Mode).
21.06.13 18:10:52,883
racoon[226]
IKE Packet: transmit success. (Responder, Main-Mode message 6).
21.06.13 18:10:52,883
racoon[226]
IPSec Phase1 established (Initiated by peer).
21.06.13 18:10:53,412
racoon[226]
Connecting.
21.06.13 18:10:53,413
racoon[226]
IPSec Phase2 started (Initiated by peer).
21.06.13 18:10:53,413
racoon[226]
IKE Packet: receive success. (Responder, Quick-Mode message 1).
21.06.13 18:10:53,414
racoon[226]
IKE Packet: transmit success. (Responder, Quick-Mode message 2).
21.06.13 18:10:53,531
racoon[226]
IKE Packet: receive success. (Responder, Quick-Mode message 3).
21.06.13 18:10:53,532
racoon[226]
IKEv1 Phase2 Responder: success. (Responder, Quick-Mode).
21.06.13 18:10:53,532
racoon[226]
IPSec Phase2 established (Initiated by peer).
21.06.13 18:11:13,643
racoon[226]
IKE Packet: receive success. (Information message).
21.06.13 18:11:13,671
racoon[226]
IKE Packet: receive success. (Information message).
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