SDN NetWeaver Composition Environment Subscription Installation

Question

I am not sure it this is the correct forum, but here goes....
Earlier this year I purchased the full NetWeaver SDN subscription (AS ABAP + AS Java).  I eventually did get this installed, and even made it through the several days of post install work.  John Hosken's Cheat Sheet article helped a lot, but it still took me about 9 tries to get it installed and working.  The server would crash now and then, but found a forum post by Shaji Jacob (April 1, 2008) that suggested increasing the Java Heap, and everything has been rock solid since.  One other note, make sure you use the "S" id that came with your SDN subscription.  I now have several "S" id's; use the correct one helps a lot getting the keys.
About 3+ months ago, I decided to purchase the Composition Environment SDN subscription (CE 7.1).  Even though I am not a Basis person, I thought I could get this also installed and running.  Now, after about 2+ months of trying, including reinstalling the OS, etc. about 14 times, I am extremely frustrated.  I have sent several emails to the [email protected].  However, I am now not receiving any responses at all from [email protected].  Perhaps you are only allowed to ask a certain number of questions??
The CE installation always gets stuck on step 31 of 34.  I have looked through every log file I can find.  It also seems to generate a support.sar file.  I have extracted everything from support.sar and looked through everything there too.  I am not really sure what to look for, but I do see a couple messages about LABEL.ASC (I think I am picking the correct one, but not sure).  There were only 2 installation DVD's that came, and this doesn't seem to match the installation guide.  I also seem to see something about SAPControlHost service not running, but when I check, it seems to be running.
The last email I received from [email protected] told me to create an OSS Message, but the "S" and "P" ID's don't seem to locate any system in (www.service.sap.com/message ), so I can't even open a Message asking for help.  Now, my emails to [email protected] go unanswered.
Does anyone have suggestions/ideas/thoughts?  I was really looking forward to having both SDN Subscriptions up and running for prototyping etc., but now I really wonder if it will ever happen.
Here is a quick summary of my landscape:
Customer ID:  7000858
OS:  Windows Server 2003 R2 Enterprise x64 Edition (running under VMWare Workstation v6.52 as a guest OS)
Memory:  2.5gb
Free Disk Space:  40gb
Any help, ideas, suggestions would be greatly appreciated.
Thanks.
Perry Sedlar

Answer 1

Hi Satish,
First, let me apologize for taking so long to get back to you.  The project I am on is in crunch mode...  almost 24/7.
Anyway, back to your reply.  I viewed the services.  There are several items in the list related to MAXDB (e.g. MAXDB:  .DA1 (quick))   they all have "Manual" in the Startup Type.  Even though the SDN CE Subscription  install did not complete successfully (step 31 of 34 fails).  After the failed install, I opened up the Windows SAP Management Console and tried to start the server.  I then looked at the  icon for MaxDB.  I could login using ID "control".  I then clicked the online button.  After coming online, it shows the Data at 41%, Logs 0%, Sessions 1%, Data Cache Hit Rate 91% etc.  I then checked the services and it shows MAXDB: DA1 (the name I gave during the install) with a Status of Started.
I looked at several MaxDB Install logs, and they all seemed okay.  If you have any commands you want to run against my MaxDB please let me know.
I really appreciate your input.  It is frustrating that I have had the CE SDN Subscription for months, and have tried 20+ times to install it, and it always stops at step 31 of 34.
Can you think of any install logs that might help?
Many thanks again for your input!