Se me borro el BBM

COMO PUEDO HACER PARA PODER INSTALAR DE NUEVO EL BBM TRATO PERO NO SALE LA APLICACION...ALGUNA SOLUCION?

Estimado Usuario, lamentablemente este foro es solo para el idioma Ingles, sin embargo lo podemos ayudar en el foro especializado en Español, esta es la dirección donde gustosamente lo podemos atender:
http://foros.blackberry.com/t5/Foros-de-Soporte-General/ct-p/bscf_es
Muchas gracias
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Email and BBM Notifications

I just got a replacement phone and I get sounds notifications for both email and BBM that I want to adjust or turn off. That said, when I go to the "notifications" area of "System Settings" and scroll down to "Applications" I do not have either "Email" or "BBM" listed in there. I checked a friends phone and he has them in there, and we have the same phone and software version.
Would appreciate any idea of where to go to change these settings (not in HUB management I looked there) as well as why these two would not be listed in that area.
Thanks

If you haven't tried a reboot, or a reset, do it and then check again. Personally, I would reboot first, then try soft reset if reboot doesn't fix it.
See http://www.blackberry.com/btsc/KB02141
- Ira

Select All in a BBM broadcast

I would like to have this feature (Select All in a BBM broadcast) added back to OS 10. The main point of having/using BB is the ability to send broadcast messages! My 153 contacts may not be a whole lot in the big scheme of things, but it is a royal pain in the butt to be selecting each one by one!!!!!!!!!!!! I have patiently waited for my Z10 and OS 10 and resisted all efforts to woo me to Samsung and iPhone, so please don't let me regret my decision!

Feature Requests for BlackBerry10 OS
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Trackpad on bbm

i have a bb torch 9810, the problem is i cant use trackpad in bbm.. icant scroll up and down,, it occurs only in bbm but still ican use track pad in texting, calling etc.. and also sometimes the physical keyboard is not working..i already updated os 7.1

Hello ryken,
Please try removing and reinstalling BlackBerry® Messenger. Go into Options> Device> Application Management> Remove BBM™ and then reinstall from the Browser at www.BlackBerry.com/bbm.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Bbm does not work with sim card on wifi

Hello, All.
2 days ago BBM stopped working on wi-fi.
I removed my sim-card and BBM is OK. I can use it as it was earlier.
But when I retern the sim-card it stopped working again.
Experts, what can it be?
Solved!
Go to Solution.

does it work with the SIM card in the phone, and the Wi-Fi turned off ?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry wont send/recieve calls and texts. Net apps and BBM working fine. Not battery, signal or credit problem.

My phone wont recieve texts or send SMS or phone calls. Have tried on many peoples phones, on different networks.
Have had this phone a couple of weeks. It was working fine until yesterday, now suddently when I attemp to call it says 'failed' and when i send tects they do not send. It wont recieve calls and tects from people who have tried in the same room.
I have this sim card years and have never had a problem before.
Untill yesterday I could call, text and recieve both just fine.
My BBM, app world and internet are working.
It is not a battery problem, it is charged.
It is not a credit problem, i have both free and actual credit.
it is not signal problem, the phone shows high signal, and other people on same network are working fine.
I have looked up simular problems, and attempted the solutions. Taking the battery out and resarting the phone does not change it, regestering the phone and sending service books did not fix the problem.
I have Blackberry Curve 8520, on Tesco pay as you go.
Any solutions? Please include instructions - i do not know how to find out what OS i am running, so if this is part of the solution please advise.

Hi Ammasay
Phone, SMS and MMS are all services supported by your wireless provider. Considering all of these features are not working, I would recommend contacting them to find out if there is a problem with your account or their services. BlackBerry features, such as BBM, BlackBerry App World, etc all use the BlackBerry network and thats why they are still working.
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My iphone wont let me download bbm because it is saying i have got it on app store but will not show up on my home screen

My iphone wont let me download bbm because it claims ive already got it on apple app store , but the app will not show on home screen nor on settings

No, iTunes never says an iPhone is not authorized.
This is occurring on a computer, correct?
Is the computer authorized for the account the media or apps were acquired with?

When i update to the latest version (7.0.3), there is a message appear to me when i open any application that contains notification such as (What'sApp or BBM),this message said (Connect to iTunes to use push Notification),How I can to stop these message?

When i update to the latest version (7.0.3), there is a message appear to me when i open any application that contains notification such as (What'sApp or BBM) , this message said (Connect to iTunes to use push Notification) , How I can to stop these messages that appear to me constantly?

Hi,
One of my ex-colleagues has installed a NI-DAQ 6.5 in our system. [And I do not see any other naitional instruments card in the CPU of the computer, may be he removed it] I deleted the account and all his files in the system. When I am trying to install version8.0, its not getting installed and giving me a message that I should uninstall the previous version by going to Add/Remove programs in the control panel.
I tried doing that, but the "Change/Remove" button does not seem to work...[There is no response and so unable to install the new version...]
Any idea how can this problem be solved?
It is a windowsXP operating system with SP2 installed on a machine with P4 processor.
Thanks

How to make my friends Profile picture in the bbm return back as normal. ( i dont check list the pp will be connect to the bbm contact)

Dear there...
do help me.. i have several problem:
1. i cant even log in to my bb application world, and i try sync from laptop, it still the same, download not success. what happen? so how to do so i cant direct log in through phone, they ask me to log in, but never give me the log in tab.it just keep appearing session expire please log in again.
2. i dont even check list my bbm pp will be the same with the bbm contact, why it still keep following the pp same with contact, therefore i cant even see what photo my friend them post. what to do for this?
3. my recent updates, it direct updates will a every single things my friend post, i just wanted it wil be the 1 post for each like usuall. now it one friends, then a lot of their post..
sorry, if my question is complicated, but i really frustate now. hope u can understand my question, thanks

Hey tiantian,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: www.blackberry.com/btsc/KB28212
After this is done you should be able to login to BlackBerry App World™.
This should also resolve your BBM™ issue as well.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

New Blackberry user - my BBM is not working! Please help

Hello,
I've purchased my new blackberry yesterday morning. Then at afternoon I plugged it into the charger and started using.
I sent my new bb pin to my friends and they said they sent me their contact requests to my bbpin but I'm not receiving anything.
I also can't send any pin message. It says "service is blocked" in red.
Please does anyone know why this problem is happening?
Thanks!!

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Hi, please i did instal BBM on my new iphone 5c since then i couldn't register in and keep freezing. please help

please i did installation BBM and regesiter with them but anytime am try to login it keep freezing,, and i have try my best don't know what to do anymore,, can anyone help please?

http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808

PLEASE HELP! BB CURVE 8520 EMAIL AND BBM NOT WORKING! :(

Ok, i would really appreciate it if someone could help me with my BB curve. i've tried the shop i bought it from and many other people and all ive been told is to send it away to be fixed. i really need my phone every day and dont want to send it away so im trying for a quick fix kind of thing, thanks to anyone who replies.
My blackberry was bought in October 2010 so its not old, from an o2 shop, it was working completely fine and great up until about 1 month ago.
i was trying to get onto the internet and a message came up saying 'unable to connect to server please contact service provider or try again later' or something similar to that.
from this appeared my phone is no longer receiving or sending any emails from or to anyone at all and my blackberry messenger has also stopped working.
i can open my email and bbm but when i open my bbm i type out my message and hit send and the message sends with a tick to show this but the little D for delivered never appears and my friends are not receiving my messages and im not receiving their messages either.
my phone says its connected to the internet and wifi, at the top of the screen the signal is full and it says EDGE most of the time or sometimes GPRS. i dont know what's wrong but its so annoying
i know this message is long but i want to give all details so someone can help me properly, ive tred resetting pulling the battery out, deleting and resetting up my wifi and all that, can anyone please help me? thanks so much if you can! its much appreciated! i can upload an image of what my screen says if it helps just let me know!
Melissa_Ball

Hi, I'd recommend checking to make sure that you still have a Blackberry Data Plan by contacting your Network Provider (i.e O2)

Bbm symbol is on screen i cant get rid of it Please Help

My bbm was working fine until last week but now i have a symbol saying i have 2 new bbm messages i have deleted all conversations and contacts and also all emails, facebook notifications and txt messages and i have tried taking the battery out, nothing works and its driving me crazy! can i uninstall and re install or what do i have to do to get rid of the icon??

Have you looked to see if you have any new BBM contact requests?
Any new Group Chat Requests?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BBM issue faced on Z10. HELP NEEDED

There seems to be a problem with my BBM feature. I cant seem to bbm with just ONE contact. I can receive pings from him but when I ping or text him, I get a red cross by the side. His contact picture shows up on my device but my contact picture does not show up on his.
Yesterday we were able to use the video call feature on BBM but not anymore today, so i guess something got worse?
I can bbm with other contacts just fine and he can bbm with other contacts just fine.
We both receive emails, facebook and twitter notifications just fine too.
I really don't know what the problem could be.
Someone PLEASE, PLEASE HELP!!

Ayesha_Shafik can you try sending that friend ONLY a PIN message (not a BBM), and see if you get a D-delivered next to that PIN message?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Email service blocked and BBM not working on BB torch slide

HI.
I have real issues with my phone. First, my BBM stopped working, so I thought it was the bbm rim server because all other applications were working(whatsapp, email, facebook etch). Then I stopped receiving emails. Again, I didn't take it too seriously until I tried to send emails and a red cross appears with a message saying "service Blocked".
At this point, it is strange cause my browser works and my facebook. What really got me pissed was that my whatsapp stopped working as well, and I'm no longer on my mobile service plan, I'm using wifi at home. I was two seconds away from resetting my phone when it occured to me that it might not solve the problem.
I have looked at other possible solotions online and my phone does not have the advance system settings or the enterprise activation menu. I don't know what to do, HELP!!

Hi and Welcome to the Community!
Some clarification is needed...I cannot tell exactly if your device is a BES-enabled one or not...if it is, then stop now and seek support from your BES admins as they control, well, everything.
If you are not BES, then with a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
Then again...
misskedia wrote:
and I'm no longer on my mobile service plan, I'm using wifi at home.
If, by that, you mean that you have allowed your mobile service plan to expire, then that could explain everything. There are many services on BBs that are proprietary, and access to them requires subscription to an adequate data plan from your provider, regardless of the channel you use them through. Even if you only use WiFi as your connection pathway, you still must have an adequate data plan from your carrier in order to do many things, including email and BBM.
So if that's the case, then it explains everything...sometimes, when a data plan is allowed to expire, it takes the carrier a few days (sometimes longer) to "catch up" and shut things down that you are not paying them for.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Se me borro el BBM

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