Seagate Backup Plus Slim External USB 3 Hard Drive Not Working with Mac Pro

Hi, I have just purchased a brand new Mac Pro. I have three 2 TB Seagate Backup Plus Slim External USB 3 hard drives that just don't jive with the new Mac Pro's. When the drive is connected, I cannot access the drive, read/write or even format. Finder completely locks up and the drive cannot even be force ejected. When I try to format, Disk Utility either spits out an error that the drive cannot be read, or simply locks up. This happens regardless of the OS on the Mac Pro. I am currently running 10.10.2
I have ruled out an issues with the drives, as I have tested all of them on a variety of systems and OS's, including Power Mac, Mac Book Pro, PC, OS 10.7, 10.8, 10.9 as well as on Windows. I have tried formatting in every file system including Mac OS Extended, Mac OS Extended (Journaled), NTFS and exFAT. ALL other systems have no issues with the drives. Apple has replaced my Mac Pro with a brand new one and the drives still behave the same way. Furthermore, I have tested the drives on three other Mac Pro's at work and they all reject the drives. So, on their own, there is nothing wrong with the Mac Pro, or the drives. However, the configuration of them together is wreaking havoc.
I have contacted Seagate, and this was their response:
The most recent version of the Backup Plus drives use the USB Attached SCSI (UAS) standard to increase transfer rates. It's possible that the drivers being used currently on your Mac Pro are having issues using this feature with the standard USB 3.0 drivers installed. I would recommend contacting Apple to check for any driver updates or see if they any suggestions for issues involving drives using UAS.
I have also started a case with Apple Support (Case # 755934373) and am waiting to hear back regarding Seagate's response. I've spent DAYS trying to troubleshoot this and am now at a complete loss. If anyone has any ideas, I'm all ears (or eyes in this case).
Thanks!

Hi danielsh6,
I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
Thunderbolt Firmware Update v1.0
Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
Hope this helped!
Forest

Similar Messages

Hitachi X500 external hard drive not working with MacBook Pro

I purchased a new Hitachi X500 500GB external USB hard drive today and when I plug it into my MacBook Pro the drive makes a clicking noise and never mounts. When I try it on my wives MacBook it boots up fine. I bought one early in the day and the same thing happened, so I returned it and got a new one and the same thing happens. Any thoughts?
Looks like it's formatted with Fat32 when I look at it on the MacBook.
Thanks

Welcome to Apple Discussions!
Does the external drive have it's own power brick? If not, it's bus-powered and may not be getting enough juice to run.
Also try all the USB ports on your MBP. Although they are "supposed" to be producing the same amount of power, posts around here suggest that's not always the case.
If the drive does not have a power brick, you can get an inexpensive powered USB hub (it has a power brick) like this one:
http://eshop.macsales.com/item/Belkin/F5U403P/
Adding a powered hub fixes problems with bus-powered USb external drives about 95% of the time.

Thunderbolt 2 external hard drive not working with Macbook Pro (early 2011)

Hi,
I'm new to this forum and I hope you guys can help me with this:
I've recently bought an external hard drive that works on Thunderbolt 2 (LaCie d2 3TB). When I connect the new drive to my Macbook Pro through the thunderbolt port, the drive isn't recognized. However, the drive works fine through a USB connection.
I thought that Thunderbolt and Thunderbolt 2 are compatible, however this doesn't seem to be the case. Maybe it's because the OS X / driver / firmware version that I'm working on that is not updated? I work on an early 2011 Macbook Pro: OS X Version 10.6.8 (Snow Leopard).
Thank you very much for your help!
Daniel

Hi danielsh6,
I recently bought the new Lacie Thunderbolt 2 D2 3TB and I had the same problem as you, i have a macbook pro early 2011, those support thunderbolt but many times there is a bug that doesn't let you connect any thunderbolt drives to your computer. The solution I found was installing this update:
Thunderbolt Firmware Update v1.0
Before doing this I would recommend you updating to mountain lion (not yosemite yet as there is still some glitches and more on preview's macbook pro's).
Hope this helped!
Forest

External USB HD does not work with HAL:

External USB HD does not work with HAL:
From the last 10 days the HAL auto-mount with ntfs-3g file system of my external hard drive does not woks.
But the manual mount procedure with the command mount -t ntfs-3g /dev/sdb* /mnt/XYZ works.
I've followed the instructions in the wiki: http://wiki.archlinux.org/index.php/HAL and the system has worked up to the last kernel or HAL update.
My fat32 usb-stick works without any problem.
If I try to open the device with KDE it appears an error popup wit this message:
TODO: have to rethink extra options
Error: kio_media_mount_helper
The log from the kernel.log is
Nov 6 22:03:16 myhost usb 5-1: new high speed USB device using ehci_hcd and address 4
Nov 6 22:03:16 myhost usb 5-1: configuration #1 chosen from 1 choice
Nov 6 22:03:17 myhost Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
Nov 6 22:03:17 myhost ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
Nov 6 22:03:17 myhost Initializing USB Mass Storage driver...
Nov 6 22:03:17 myhost scsi6 : SCSI emulation for USB Mass Storage devices
Nov 6 22:03:17 myhost usb-storage: device found at 4
Nov 6 22:03:17 myhost usb-storage: waiting for device to settle before scanning
Nov 6 22:03:17 myhost usbcore: registered new interface driver usb-storage
Nov 6 22:03:17 myhost USB Mass Storage support registered.
Nov 6 22:03:22 myhost scsi 6:0:0:0: Direct-Access WDC WD32 00JB-00KFA0 0811 PQ: 0 ANSI: 0
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] 625142448 512-byte hardware sectors (320073 MB)
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Test WP failed, assume Write Enabled
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] 625142448 512-byte hardware sectors (320073 MB)
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Test WP failed, assume Write Enabled
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Nov 6 22:03:22 myhost sdb: sdb1
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Attached SCSI disk
Nov 6 22:03:22 myhost sd 6:0:0:0: Attached scsi generic sg2 type 0
Nov 6 22:03:22 myhost usb-storage: device scan complete
and the error.log is
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Nov 6 22:03:22 myhost sd 6:0:0:0: [sdb] Assuming drive cache: write through
Do you have some idea ....
Bye.

I have done the following:
Downloaded the patched hal version.
used makepkg in /abs/local/trunk/ to create a pkg for pacman
used sudo pacman -U pkgname to install it.
used sudo nano /etc/hal/fdi/policy/preferences.fdi to create the fdi file with the following content:
saved the file and removed my ntfs entryes from fstab and rebooted. and still there is no automount off ntfs partitions.
have i done something wrong?
br fjodork
WARNING: what follows is a guide of what did work for me, I'm still in an early stage of learning linux, so please correct me if anything of what follows is wrong/dangerous/stupid. As I said, this worked for me, it's not pretty, since I was learning each step on the fly and I'm sure there are better ways to do this.
So fjodork, you seem to have done the the necessary steps, though i couldn't get it to work until i first removed hal without dependencies
pacman -Rd hal
it will give you some warning about the dependencies, ignore it since we are reinstalling hal in a few steps.
First i tried to follow Raymano's link, obviously it showed me nothing in the browser so I thought it might be a broken link.
So I downloaded the source tarball from here http://hal.freedesktop.org/releases/hal-0.5.10.tar.gz
unpacked it changed the /tools/hal-storage-mount.c as per Milfadoodle's instructions.
at first I tried to compile directly from source, the process would finish without a glitch though after reboot nothing changed, as if hal weren't
installed, i guess there were issues with paths. anyway read on
Then repacked the source in tarball, copied it to /var/abs/extra/system/hal and modified the PKGBUILD as follows
makedepends=('pkgconfig' 'gperf')
options=('!libtool')
install=hal.install
source=(${pkgname}-${pkgver}.tar.gz #removed url so makepkg looks in the current directory for the tarball
hal
hal-policy.patch
cryptsetup_location.patch
hal-0.5.9-hide-diagnostic.patch
ntfs3g-valid-options.patch)
md5sums=('6641c30a27c00485c6accac5110ff911' # replace with md5sum of your package's sourceball (run md5sum filename)
'882f67668cb14a0a9e4a27ef22278027'
'5ba8b610aa9763a5f42b9f7cbd7a86ad'
then makepkg (i had to add --asroot, don't ask why
and finally pacman -U hal-0.5.10-1-i686.pkg
another reboot and everything worked without a glitch!:D (yeah i know i still haven't got rid of the reboot mentality )
I have also put the policy files as per the wiki instructions.
PS: I know this is a dirty way to getting things done but as i said, I'm just starting
If anyone could comment/correct/explain this post I'd be more than happy, the automount issue was bothering me for about a month now (you'll say why do I need ntfs in the first place? well, I only recently switched for Linux as my primary OS, these are some relics of the M$ era

USB superdrive not working with Mac Pro

Is there a trick to getting a USB Superdrive working with a Macpro?
The drive in the Macpro no longer ejects and have tried connecting the USB drive to both the front and back ports - does it not work with Mac Pros?
Any pointers in the right direction would be much appreciated.

I had a problem my superdrive. It would play dvd's and cd's that were already burnt but would not burn blank DVDs or CDs- in the recent past it had no problems burning. In addition, the Finder would not display the superdrive. When I put a blank disc in it would go to Disk Utilities and would not allow burning. With help from Apple I discovered the problem-- The settings in CDS & DVDs had been changed from When you insert a blank DVD/CD "Ask what to do to to "GO to Disk Utilities". If this sounds like your problem try changing the settings to this:
Try going to; System Preferences/ CDs & DVDs
Change these two settings to this:
When you insert a blank CD: Ask what to do
When you insert a blank DVD: Ask what to do
NOTE: If they are already set to this you probably have a different problem. If they are set to Go to Disk Utilitiy this is probably a solution.
And
Then go to Finder Preferences
Make sure that under "Show these items on desktop:" that the checkbox for CDs, DVDs, and iPods is checked.
Try to burn the DVD again (reload Disc- perhaps restart) and try again.
Don't know how these setting changed but they did. It worked for me.
Message was edited by: pj176

External USB hard drive not being recognized

Hello! I'm sure this has been posted before, but excuse my naivety with this sort of thing...
I have a mac mini 10.5.6 (1.83 GHz Intel Core 2 Duo) and I run the Time Machine function to an external usb hard drive. The hard drive worked fine (plugged into the usb port on an older keyboard), but I went out and bought a new aluminum apple keyboard (because they look so cool ^_^ ) - I plugged the external usb drive into the keyboard and it wasn't recognized, so I tried plugging the external drive directly into the mac mini, but it is still not recognized. It is not showing up in Disk Utility or in System Profiler
Help? I'd hate to have to give up this fancy keyboard...
Thank you!
Dr. E

I believe I had my external drive plugged into the (old) keyboard because with the old mac that I had didn't have a free usb port for it - so when I got the mini I just plugged things back in where they were. But I have always had the Time Machine back up to this drive (connected to the keyboard) though it has been slow (another reason I thought the new keyboard was a good idea).
I tried restarting the computer without the alu keyboard plugged in, but same problem of no drive showing up.
Here is what System Profiler has to say about my drive:
USB2.0 Storage Device:
Capacity: 93.16 GB
Removable Media: Yes
Detachable Drive: Yes
BSD Name: disk1
Product ID: 0x6830
Vendor ID: 0x04b4 (Cypress Semiconductor)
Version: 0.01
Serial Number: DEF107920F07
Speed: Up to 12 Mb/sec
Manufacturer: Cypress Semiconductor
Location ID: 0x3d130000
Current Available (mA): 100
Current Required (mA): 0
Mac OS 9 Drivers: No
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Not Supported
Volumes:
USB:
Capacity: 92.84 GB
Available: 53.14 GB
Writable: Yes
File System: Journaled HFS+
BSD Name: disk1s2
Mount Point: /Volumes/USB
I don't know the brand or model as it has 'always' been in the case that in which it currently resides and I didn't physically buy the thing :\ I do know that no software was installed with the drive as I assumed that when I put all the old info from the original mac to the mini that it was the sort of thing that would carry over.
Sorry I'm not terribly helpful - Thank you!
Dr. E

2.5" external USB hard drive not recognized by my iMac

I have a small 2.5" external USB hard drive that my intel iMac will not mount or see. My 12" G4 Powerbook sees it fine and it is formatted in Mac OS Extended. My iMac is bootcamped and XP on my iMac sees the drive but not OS X Tiger on the iMac, (wierd) I have Tiger on both my Macs too.
Why does the intel based OS X refuse to see this external 2.5 HD. It sees a 3.5" USB one I have but not the small one. I know it is software.

Hey coby,
Well thanks for the star. Not sure I deserve it.
i then tried connecting the drive to each USB port again, and voila! i have found one it works in. I guess my computer's ports must be a little worn.
Hmm well try looking inside and see if there's some smutz in there, if the contacts are dirty or bent or worn.
i was starting to think i would have to go out and get a USB hub to give it some more power.
Is it powered off the USB? If so that actually might be a good idea since that puts a lot of strain on the connectors. Even if it's self powered it might be a good idea since it would take the strain off an obviously flakey USB.
richard

External USB Hard Drive not showing up on Time Capsule

Hi all,
I have a 500 Gb Time Capsule that used to be able to detect my external USB hard drives. I had to store my things for a while and have just started using the Time Capsule again. The TC works fine, however, the same USB external hard drives I used to connect to the TC are not showing up anymore :s They show up on the desktop when I connect them directly to my MacBook via USB. I have been through most of the file sharing options in Airport Utility and System Preferences but have not been able to solve this. I can't think of any settings that would have changed from when they were showing up in the past. Any help would be greatly appreciated. Thx

yosemite won't work with ntfs drives for some reason, i've had the same issue with my toshiba. i thought ok lemme buy another one, and transfer it over maybe it's a driver issue which i've tried over and over, apple support can't figure it out.
here's a simple fix, but the problem is i have an external where all my photography and video files are stored, so i can't access them right now and it's making my life ****.
http://guides.macrumors.com/Formatting_an_External_Device
that does work and make the drive mountable now, but problem being i can't obviously reformat the old drive and lose everything. once the new drive is formatted for mac i can't plug it into a pc to transfer the files from. which is the only problem now. but formatting the drive for mac only DOES work. but you're just screwed and not able to use it ntfs. hope the link helps SOME people.

External USB keyboard does not work with T60 after BIOS upgrade

External USB keyboard does not work properly with T60 after 2.26-1.07 BIOS upgrade.
It does the same with or without the docking station.
Anyone else bumped into this problem yet?
Has someone found any fixes for this?
t

Hi and welcome the forum!
Try uninstalling all USB hub devices from the device manager and reinstalling them again, particularly the keyboard's.
v2.26 is supposed to fix the issue according to lenovo:- http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-63024
Hope it helps.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350
Apple:- Macbook Air [Snow Leopard]
Did someone help you today? Compliment them with a Kudos!
Was your question answered today? Mark it as an Accepted Solution!
Lenovo Deutsche Community Lenovo Comunidad en Español
Visit my YouTube Channel

USB security key not working with Mac

Hello! I have a windows compatible medical program that I am trying to run on parallels on my mac. The program uses a USB security key to work. Mac nor parallels (i have win XP running on it) is detecting my security key. The key is recognized on a different windows XP PC though. any thought??? greatly appreciated!

Hi OGELTHORPE,
My USB stick was originally formatted as MS-DOS (FAT) as default and out of the box. As I understand this is the same as FAT32 on Win (?)
MS-DOS (FAT) configuration was however what led to all of my problems stated above.
That is why I'm confused.
Before writing to the discussion board, I reconfigured the stick to ExFat, based on some similar research, but an article discussion advised the ExFat not to be a stable nor reliable configuration. I do not know why this issue was mentioned, but several users logged this as an issue of the ExFat.
If you have a USB stick meant for Mac use only, not cross-platform, do you alter configuration from MS-DOS (FAT)?
(Primary use is for Mac backup only, I'm willing to give up the cross-platform requirement)
I also don't understand why my Mac didn't detect a second USB stick, prior used on a different Mac.
Thanks!

External USB Hard Drive Not Recognised / Seen

Hi,
I have a WP 250 GB External hard drive which was working fine until recently and now is not recognised by my 2007 Intel Macbook. When I plug in the hard drive, a light comes on solidly and it begins whirring. Then, it continues to whirr as if it was going to work, but the light starts flickering.
It is not visable as an external hard drive in finder. 'View Hard Disk' is switched on under Finder / Preferences. On System Profiler, when I click 'USB' fom the list on the left, the computer displays the circular "thinking about it" spinning thing, and system profiler freezes, and nothing else happens. The same thing happens with disk utility.
I tried plugging the hard drive into a windows computer, and it worked fine; all the files inside it were visable. It is formatted to my mac and I have successfully used the hard drive many times before. A logical next step would be to try it on another mac but I don't have access to one.
I have tried to to a PRAM reset, but couldn't do it, even following the instructions on the MAC website (turn off computer, turn on and hold the mac button, ctrl, p, and r simultaneously) it wouldn't do a PRAM reset.
I am not a computer expert, but I am not completely green either. Why is it that doing the simplest thing on a computer requires a minimum of a 4 year computer science degree or equivalent.... somebody please help me crack this, I am close to smashing the whole thing to pieces with a hammer (which would be satisfying but counterproductive and expensive...)
Thanks in advance for your replies

Did you allow Windows to upgrade the formatting on this drive from FAT to NTFS recently? You should be able to check the formatting on the volume from within Windows. It would also be worth trying to repair the drive under Windows if it allows you to.
Note that NTFS is not readable under OS 10.4.x without special software. NTFS is read-only but not writable under OS 10.5 and later.
If the volume isn't NTFS, and repairing it doesn't help, you may need to just backup the data and try to reformat it.

External USB Hard Drive not recognized on iMac HELP!!

I am currently using a i5 iMac running Lion 10.7.5
I have recently partitioned a Verbatim USB external hard drive and uploaded all my footage from a wedding. This was done with no problems and the QT videos could be opened from the hard drive.
A few weeks later, the hard drive does not show up in my finder. BUT it is recognized in disk utility. Here is a screen shot;
So first I ran "Verify" and it told me to repair disk. After clicking on Repair, I got this;
It is giving me the error message "Invalid B-Tree node"
Here is more info on the hard drive;
Name : Hitachi HTS545032B9A300 Media
          Type :           Disk
          Partition Map Scheme :           Master Boot Record
          Disk Identifier :           disk1
          Media Name :           Hitachi HTS545032B9A300 Media
          Media Type :           Generic
          Connection Bus :           USB
          USB Serial Number :           091004B3066D
          Device Tree :           IODeviceTree:/PCI0@0/EHC2@1A,7
          Writable :           Yes
          Ejectable :           Yes
          Location :           External
          Total Capacity :           320.07 GB (320,072,933,376 Bytes)
          Disk Number :           1
          Partition Number :           0
          S.M.A.R.T. Status :           Not Supported
Can someone give me a step by step on how to get the hard drive working again? It would mean the world to me as this footage is priceless and irreplaceable.
OR can you refer me to someone (Geek Squad? Apple Store?) that might be able to help me out?
Thanks in advance!

The error message invalid b-tree node size indicates that the directory on the disk is corrupt. The way that it can be repaired is to reformat as disk utiltiy says.
It is recommended that the data be backed up first before either of this solution are done.
Since it is not be recognized by the sytem at all it does sound like you can back it up now.
Do you have a backup?
If you don't there is every chance you may lose all your data.
You can check to see if a data recovery service can recover any data for you. If you go that route you are looking at spending $$$$
Allan

External USB Hard Drives Not being recognized since recently.

Some quick facts:
Using early-2011 MacBook Pro, 15"
Two HD's worked fine recently (around before upgrade to Mavericks):
1 Lacie Neil Poulton 1TB Disk
1 Western Digital MyBook 500GB Disk
BOTH were formatted to Mac OS Journaled since day 1, so NO bloatware/manufacturer software. Purely storage.
The 2 drives are connected via a powered USB hub, but connecting it directly doesn't help. (strangely, the keyboard and mouse attached via USB hub work fine)
Tested with 7 different USB drives to test– none of them work
The 2 drives actually show up in the System Profiler, but not in Disk Utility.
Both Hard Drives work on my 2012 Macbook Air 13" (running on Mountain Lion) absolutely fine. Tried the 7 USB drives– they all work as well.
Tried SMC reset. Briefly detected the drives, but once I put it to sleep and turned it back on, it stopped detecting it again.
Help!!!!!

Both Hard Drives work on my 2012 Macbook Air 13" (running on Mountain Lion) absolutely fine. Tried the 7 USB drives– they all work as well.
Yes, youre having a problem with WD software and firmware, this has been a point of much discussion with WD software and Mavericks , and affecting drives OTHER THAN WD, via their software
you can read about it here, and ask WD about their removal software
http://community.wd.com/t5/External-Drives-for-Mac/bd-p/passport_mac
http://www.tuaw.com/2013/11/27/western-digital-smartware-software-update-address es-bug/
From WD:
You can now download the WD Software Uninstaller. This utility will remove Mac WD SmartWare and WD Drive Manager software. You can find the uninstaller under any of the Mac Drive Downloads sections such as the My Book Studio below.
http://support.wdc.com/product/download.asp?groupid=124&sid=214&lang=en

External hard drive not working with Time Machine

I have an Iomega network hard drive attached via ethernet cable to my Airport Extreme router.
I plugged the hard drive in. Everything works like it should. I can see the drive in Finder and I can read and write to the drive. I do share the network drive in a mixed WIN and OS X environment. I never had to reformat the drive and I can read/write to the drive with no problems from all of my computers.
I turned on Time Machine on my iMac and walked through the simple setup screens there. I never set anything up on the hard drive through the drive interface software. And Time Machine worked fine for about 4 months. Then all of a sudden, Time Machine just stopped backing up and I got all kinds of error messages saying that the TIme Machine backup failed.
So I went into Time Machine, turned it off, turned it back on. No luck. Same error messages.
So I started fresh. I deleted the prior Time Machine backups and I am back at the TIme Machine set up screen. OS X can see the TIme Machine share on my external hard drive and I tell the setup wizard that's the drive I want to use.
Then I get a window that says it's trying to connect to the external hard drive which I call "Cloud_Drive". After about 30 seconds, I get an error window that says
"There was a problem connecting to the server "Cloud_Drive-TimeMachine"
The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again.
At this point the external drive is still visible in FInder and I can read/write to it from my iMac. I just cannot understand why Time Machine was working and then all of a sudden it stopped.
I did go into the software management of the drive and found an area in which to turn Time Machine on on the drive's side. Which I never did before so I turned it on and then I'm prompted to enter the name of the computer and the ethernet ID. I entered the name of the iMac and I have tried using the WiFI MAC address - no luck getting TIme Machine to work and I've also entered Terminal, found a MAC address under the line titled "ether" and still the same result.
I have also changed the destination of the Time Machine files on the external hard drive and the Time Machine wizard does write a sparcebundle file to that new location but still get the same error message above.

Is it a firewire ext. HD?
Yes, many are reporting same, there is a firewire fault and TB HD on external HD from LaCie (Seagate) and from WD especially.
Technicians are looking into it.
Until there is resolution, consider setting up a USB ext. Time machine HD.
Until then consider confining Mavericks use with USB HD.
Ive tested a long line of USB HD on Mavericks, all seem fine.

ThinkPad T510: eSata External Hard Drive Not Working with Windows 7...

Hey folks,
My LaCie Quadra 1TB drive arrived on Monday and the Quadra disconnects 1 minute into any copy / move function using the eSata connection. The USB 2.0 connection works just fine, however, I invested the extra money in a Quadra specifically to take advantage of eSata connection and would like to get this working.
I received the following from LaCie support:
"...the issue with eSATA and large or small drives on Windows 7 is a known issue. However, it is not limited to LaCie drives and we believe this to be a Windows 7 driver issue from Microsoft... using a third party eSATA card with its own drivers does eliminate the issue."
So, before I spend another £50 on an eSata ExpressCard trying to fix something that should work out of the box:
Any idea how to get my eSata drive working on my ThinkPad T510 or ThinkPad Mini Dock Plus Series 3?
Does the ThinkPad Mini Dock Plus Series 3 eSata connector have its own drivers, as this - ideally - is where I'd like my external drive to be permanenelty connected.
Kind regards,
John Diddy

Hi Bananaman,
Nope. tried a new eSATA cable and the issues are exactly the same.
LaCie recommend an ExpressCard with it's own drivers to resolve the problem. Trying to avoid this route as I intend to use the drive for regular backups and running virtual machines so it'll be used heavily and I'd rather not have a cable sticking out of the side instead of the docking station!
Any further thoughts?

Seagate Backup Plus Slim External USB 3 Hard Drive Not Working with Mac Pro

Similar Messages

Maybe you are looking for