Seagate FreeAgent GoFlex Desk frustration

Hi all,
I recently purchased a 2TB Seagate FreeAgent GoFlex Desk external hard drive. Unfortunately, there seems to be a conflict with either my hardware or software. The drive seems to go to sleep after a period on non-use and consequently crashes the Finder and various apps when trying to gain access. I can see the icon for the drive... even navigate down some recently used directories, but then I'll go too far, get the beach ball and have to force restart the entire machine. The same will happen if I'm using an app trying to access files on the drive. I can force quit the app and/or Finder, but they will not be available for use until I force quit the entire machine. I've been trying to solve this problem for a couple weeks now without success, so I thought I'd turn to the Mac community here.
* The drive has been reformatted Mac OS Extended (Journaled).
* I have used Seagate Diagnostics and the drive passes all tests.
* I have disabled drive sleep under Energy Saver.
* I have tested the drive on a MacBook running the same OS as my iMac (10.6.6) without a problem.
* I have disabled Time Machine backup to a TimeCapsule to see if that helps. Does not.
* I have disconnected other drives to see if that helps. Does not.
* I have disabled virus scans, media servers and other apps (that I know of) that sometime run in BG.
* I have tried different USB ports and different wall plugs.
I'm beginning to think there is some sort of compatibility issue with my hardware, but it could still be some sort of software that is conflicting. I simply cannot find the pattern.
I spoke with Seagate support and we got as far as the recommendation to test on another machine. The drive seemed to work fine there, so I'll have to continue troubleshooting with them from that point, but I thought someone here might have some ideas as well.

The O.P. reported using Seagate Diagnostics unsuccessfully, but I wondered if anyone had used the
GoFlex for Mac software.
Below is Seagate's description. You can see that it specifically says that it includes drivers to disable the built-in sleep timer (which I think is the cause of the problem(. Somewhere in the Seagate discussion forums I think I saw that you don't have to set anything, just installing the relevant drivers is enough.
As I mentioned previously, it is possible to look at the scripts in the installation package, but I found them too complicated to understand.
I agree with gogogut that having the drive spin constantly is not a good solution for most people. I only used that drive for video programs and processing them, so I unmounted and turned the drive off except when I needed it to be active.
File Version: 1.1.2
File Name: Seagate GoFlex Software.mpkg.zip
File Size: 5MB
Supported Operating Systems: MacOS 10.5.11+, MacOS 10.6
Summary
Seagate Drive Settings application for MacOS is included on the GoFlex series of drives. Simply double click it to install the software. If the software was deleted, it can be downloaded using the link below.
This software package includes Diagnostic software for testing the drive, drivers to disable the built-in sleep timer on the drive, and drivers to enable the capacity gauge for GoFlex Desk models. It has now been updated to support 64-bit and 32-bit version of MacOS.

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    No, I am not on the USB3 interface.  I contacted Seagate and they indicated that there is no known issue with OS X 10.9.  In my case, they are willing to send me a new Drive, since I just received the GoFlex on 12/06. Will post an update when I install the new one.  Hopefully this will solve my issue.
    I suggest you contact Seagate, if you haven't already, directly.  The representatives are very helpful.  Good luck.

  • My Seagate 3TB GoFlex back up will not mount. Is this a Mavericks issue?

    My 3TB Seagate GoFlex Desk is used as my Macbook Air back up and worked perfectly until today.  However now it will not mount and when i go to repair disk i am told it cannot be repaired and must be reformatted, thereby losing all data.
    I have now read all over the web and on these forums that there are multiple instances of problems like this. Can anyone provide me with information on what I can do to recover my data? There is lots of debate but no obvious solution....

    Try DiskDrill or DataRescue - both programs show previews if they can recover data.
    Alex
    Apple Certified Support Professional

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