Search documents with Business package for CRM 4.0 in EP

Hello!
I configured the business package so that I can browse through the different crm folder, but I can not add them to a trex index. When I add the folder "sapcrm" (described in the install guide) to an index, no documents are found.
I am using Business Package for SAP CRM 4.0 60.2.3
Kind regards
Philipp Kölsch

Hey!
Did you come up with a solution to this problem?
I am strugling with the same problem :/
Best Regards
Kristoffer Engh

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Need Business Package for CRM 5.0

Hi,
We are installing EP 7.0 and integrating it to CRM 5.0.Can someone provide us with pointers where I can download the Business Packages for CRM 5.0 and also whether it is Restricted/Unrestricted shipment.Ive searched in SDN under Portal-->Portal Content Portfolio but was unable to locate them Please provide me with inputs where to Download the Business packages.
Thanks in Advance.
Best Regards,
Vijaya Sai.V

Vijayasai,
there was one step missing ;-):
logon to http://service.sap.com/patches
navigate to
Entry ba Application Group / SAP Application Components / SAP CRM / SAP CRM 5.0 / Entry by Component / Portal Content-PeopleCentricUI
there are the BPs fpr CRM
kr, achim

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We are on CRM 2006s (5.2) and aside from the Best Practice (BP) for CRM 5.2 (v1.52) where can I download Business Packages for CRM 2006s (5.2)?
Regards,
James

Check, if your S-user has a connection to the CRM 5.2 System.
If you have this connection, you should be able to download the BP's.
I had the same problem - and I found out, that our CRM 5.2 System was not visible in my S-user System overview...
I added the system and found the related Business Packages...

How to uninstall Business Package for CRM 4.0 (60.2) completely from EP 6.0

Hello,
Can anyone tell me how can i uninstall Business Package for CRM 4.0 (60.2) completely from EP 6.0? Thanks.
Regards,

as far as i understand the objects for this business package are located in PCD under "Migrated Content->EP 5.0->*".. there are hundred's of objects here.. and you are saying that i need to delete each and every object under here manually? there's no other better way? or would it be wrong if i delete folder by folder??

Attachments in Business Package for CRM

Hi together,
have anybody an idea what the reason is, that I can't open attachements (pdf, bmp) which I have assigned to a business partner in the business package for crm? I have the link but nothing happen if I click on it.
Inside the SAPGui it isn't a problem to open or download the attachement.
Thanks for your help.
Regards Thomas

Hi Thomas,
You have posted in the wrong forum. A solution has been already provided in "CRM Development" forum for this issue. Check out this,
Re: CRMC_BLUEPRINT_C/ PCUI Attachments Viewable

News iviews in business package for CRM

Hi ,
I have uploaded the standard business package for CRM . In the first workset for "Home" the page for "news" has ivews like
1) press releases referring to the path /sapcrmnews/Partnernews/PressReleases
2) partner news referring to the path /sapcrmnews/Partnernews/PartnerNews
3) success stories referring to the path /sapcrmnews/Partnernews/SuccessStories
etc ...
All of these iviews do not display the content and show an error message "Item not found . The item you are attempting to access is not available. Check that the name or link is correct. You might also check whether the associated repository is currently accessible."
When I go to the KM content I can only see the folder /sapcrmnews but the directory structure that these iviews are looking for cannot be located . Should not the directory structure required by these iviews get created automatically when the business package is uploaded ? If not then do we need to manually create the directory structure ? How does the content get displayed in the iviews for the standard business package ?
Regards
Deepak Singh

Hi Thomas,
You have posted in the wrong forum. A solution has been already provided in "CRM Development" forum for this issue. Check out this,
Re: CRMC_BLUEPRINT_C/ PCUI Attachments Viewable

Portal Content - Business Packages for CRM 7.0 and IC Webclient

Hi all

We are looking at CRM 7.0 and SAP Netweaver Portal 7.0 integration. 
I've noticed that the Business Package (BP) for CRM 7.0 contains very limited business roles for: 
Channel ManagerChannel Manager 
Partner Manager 
Channel Manager (Telecommunications) 
Partner Manager (Telecommunications) 
Customer 
Digital Asset Management 
Incentives and Commissions 
only.

In the past, there the BP for CRM 5.0 contains a lot more roles including customer service representatives and managers. Given that the standard business role export (from CRM 7.0) and import (EP 7.0) does not work for IC Web client business roles, is there a standard way for functionality delivered in IC Webclient like Customer Service to be integrated into EP 7.0?

Otherwise, if we were to configure each BSP page individually for IC Webclient, will there be functions that do not work? eg: alerts, manager realtime view of CSR activities, call tracking, telephony integration etc..

Thanks!

There are two approaches (that I'm aware of):
- install external authentication (such as an LDAP which can be populated from the R/3 backends)
- install an additional Java instance
I would go for both of them because
- it will make things easier if you implement other functionality that is in the portal (non-ESS)
- it will avoid patching one portal and to keep the SPs of both backend systems in sync with the portal
Markus

Installing the Business Package for CRM 4(60,2_3)

Hey
I am importing the BP for CRM 4 and getting some errors while importing it.
Error 1:
I get a lot of errors for the profiles that is not deployed... Like the profile navigation, default, xmlform and so on.. I.E:
261 / 1125 - Migration of: /com.sap.pct.crm.infocenter.news.AuthorInternal.ivu
16.06.2006 10:59:45 PCD lookup for : portal_content/com.sap.portal.migrated/ep_5.0/iviews/SAP%20CRM%204.0%3a%20Common/com.sap.pct.crm.infocenter.news.AuthorInternal did'nt find target : Child not found: com.sap.pct.crm.infocenter.news.AuthorInternal at portal_content/com.sap.portal.migrated/ep_5.0/iviews/SAP%20CRM%204.0%3a%20Common no iView template is available
16.06.2006 10:59:45 WARNING: IView was not migrated successfully due to the following reason: com.sapportals.portal.contentmigration.iview.ExportedIViewException: The PAR file: com.sapportals.km.par containing profile: 'navigation' was not deployed prior to IVU handling, no template iView can be created ,path searched : par:/applications/com.sapportals.km/components/navigation
16.06.2006 10:59:45 SEVERE: Object was not migrated: Import of iView: com.sap.pct.crm.infocenter.news.AuthorInternal Failed !
Time for object 0 Milliseconds
Error 2:
The overview page doesnt work, because of the iview Links that is added to it. I get this:
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/com.sap.pct/specialist/com.sap.pct.best/Roles/crmroles/com.sap.pct.best.crm.SalesManager/ActivityManagement/ActivityManagement/Overview/com.sap.pct.crm.gen.Links
Component Name : null
Page could not create the iView.
See the details for the exception ID in the log file
This could have something to do with the error
This could have something to do with the warnings i get with com.sap.pct.crm.gen.Links like this:
525 / 1125 - Migration of: /com.sap.pct.crm.mkt.tmm.market.Comparisn.pag
16.06.2006 11:01:22 Page com.sap.pct.crm.mkt.tmm.market.Comparisn was created successfully!
16.06.2006 11:01:23 WARNING: IView [portal_content/com.sap.portal.migrated/ep_5.0/iviews/com.sap.pct.crm.gen.DetaiNavigation] was not found, Reason: javax.naming.NameNotFoundException: Child not found: com.sap.pct.crm.gen.DetaiNavigation at portal_content/com.sap.portal.migrated/ep_5.0/iviews [Root exception is javax.naming.NameNotFoundException: Child not found: com.sap.pct.crm.gen.DetaiNavigation at portal_content/com.sap.portal.migrated/ep_5.0/iviews], not adding it to page
16.06.2006 11:01:23 WARNING: IView : portal_content/com.sap.portal.migrated/ep_5.0/iviews/com.sap.pct.crm.gen.DetaiNavigation was not created in pcd, cannot be added to page :com.sap.pct.crm.mkt.tmm.market.Comparisn
16.06.2006 11:01:23 Page layout name is com.sap.portal.narrowWide
16.06.2006 11:01:23 Added iView to page in Container : com.sap.portal.reserved.layout.Cont1, iView :com.sap.pct.crm.gen.Links
16.06.2006 11:01:23 Added iView to page in Container : com.sap.portal.reserved.layout.Cont2, iView :com.sap.pct.crm.mkt.tmm.ComparisonTable
16.06.2006 11:01:23 SUCCESS: Object was created successful. page id : com.sap.pct.crm.mkt.tmm.market.Comparisn, page title : Comparison to Competition - YTD
Time for object 1203 Milliseconds
But anyway.. I have followed the installagion and configuration guide for this BP, and activated the contex service and uploaded the com.sap.pct.crm.crmcontext.par and com.sap.pct.crm.crmkmext.par with additionalDeployment and so with the support package..
Anyone got any tips for this?

Hope you have raised an OSS message side-by-side so that SAP can help you out if there is something very basic missed during installation.
Regards,
Kaushal

Business Package for CRM 4.0 EP 6.0

When i set up a user with a role of "Sales Manager", I see the "Activity Management" tab up the top.The sub navigation "Activities" displays an itemized listing of the activities with a "start date", "start time","end date" and "end time" in the columns.However when i double click on a line item to display the details, the date and time get wiped out and reset to zeroes.
Has anybody come across this issue? Any help would be appreciated.Thanx

as far as i understand the objects for this business package are located in PCD under "Migrated Content->EP 5.0->*".. there are hundred's of objects here.. and you are saying that i need to delete each and every object under here manually? there's no other better way? or would it be wrong if i delete folder by folder??

How to install Business Package for CRM 4.0

Hi,
I have downloaded the same business package but I don't know how to install it on EP6.0 SP16.
The business package is a .zip file and I don't think it would be accepted by the Portal Import or by SDM for deployment. Correct me if I am wrong.
Can you please list down the steps to install it on Portal ?
Any help on this would be appreciated. And points would surely be awarded.
Regards

Hi dude,
Thanks for a prompt reply.
The business package is a .zip file and it contains the following files and folders:
1) Two folders namely global and roles
2) .ivu, .pag, .par, .pkg, .tpl are the file extensions inside the zip
I don't think it would be accepted by the Portal Import or by SDM for deployment. Portal Import needs .pkg for EP5.0 and .epa for EP6.0. SDM needs .sda or .sca files for deployment.
Do you remember how did you deploy it or import it ? By the way, did you import it or deploy it ? Looking at the par files here, I am sure it has to be deployed. But I have never come across this .ivu, .pag and .pkg files for deployment. Secondly, I have never come across .par file in Portal Imports.
Any clue ?
Let me check if SDM accepts this .zip file.
Regards,
Deepti

Installing Business Packages for CRM 5.0

Hi Experts:
We had recently installed CRM 5.0 with CRM-APP, JCRM with AS ABAP, AS JAVA, EP, BI JAVA.
I had wanted to know if you guys knew of the SAP guide that would let me install BP-CRM on the same system.
I know it requires AS-Java and EP to work and both of those NW components have been installed.
The sytem is a test environment (App Server and DB on the same box) At present we haven't configured any CRM solution.
Any and all help is really appreciated.
Imran Khan

Hi,
this applys for a separate Portal installation, but sice you have usage type EP maybe it also applies to you:
download the BP CRM 5.0 from the portal content studio on SDN. It's global available now.
Deploy it using the SDM of your portal installation.
(Add a substitution parameter to the SDM repository tab before com.sap.cm.share with value of your installation server e.g. D:\usr\sap\<SID>\global\config\cm )
This deployment takes some time as the package is quite big!
Afterwards you will find the new content in the Portal content directory. It is now in another path than BP crm 4.0. Now you find it under "Content provided by SAP / Specialists/"
KR
Ulf
PS: Please award points if this helps.

Business Packages for CRM 7.0

Hi all,
Any idea where can I get (download) BP SAP CRM 7.0. I did find BP SAP CRM 5.0 from market plads. But need version 7.0.
Thanks

Hi Sunny,
Do you know how communicate SAP Portal with CRM? Is it with JCO connection or RFC.
I get this error on portal. I need some kind of connection.
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 09:03_10/01/12_0025_29884850
Refer to the log file for details about this exception.
Thanks

Business packages for NW04s Portal

We are in ramp up and we are implementing:
NW04s / CRM 5.0 / ERP2005
Can I use the business packages (roles) for CRM in this environment?
Thanks,
Bryan

Hi
Yes,you can use the business package for CRM in this environment.
Documents are available in SAP service market place in the below specified path.
https://websmp201.sap-ag.de/instguides ->
mySAP Business Suite Solutions -> mySAP CRM ->
mySAP CRM 2005 -> CRM BusinessPackages and PC UI.
Check these links directly to get installation guides.
https://websmp201.sap-ag.de/~sapdownload/011000358700005796662005E/Config_BP_50_SP01_EN.pdf
https://websmp201.sap-ag.de/~sapdownload/011000358700001093962006E/PCUI_Book_50.pdf
Hope this helps.
Regards
Yoga

URGENT : EP 7.0 /ECC 5.0 - Problem with Business Package : ESS/MSS

Dear Portal Gurus,
We are facing a problem with business package for ESS/MSS
Our system Info is as under :
Portal:- NW 2004s
ERP2004: - (R3 ECC 5.0)
ESS:- BP for Employee Self-Service (mySAP ERP 2004) 60.2
MSS:- BP for Manager Self-Service (mySAP ERP 2004) 60.1.1
SAP XSS à (SAP ESS 100, SAP MSS 100 and SAP PCUI_GP 100 , all upto SP 12)
After the Business Packages were installed,found that some ess apps where not deployed...so manually deployed it.
The JCO connections are OK.
Do we need to set up the backend Homepage Framework for the same......even for preview.....was thinking not.
Also, here is the error and exception that we get when we preview any ESS iview.
A critical error has occured. Processing of the service had to be terminated. Unsaved data has been lost.
Please contact your system administrator.
You dont have the authorization to start service sap.com/pcui_gp~xssutils/XssMenuArea.
com.sap.pcuigp.xssfpm.java.FPMRuntimeException: You dont have the authorization to start service sap.com/pcui_gp~xssutils/XssMenuArea.
at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:111)
at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:121)
at com.sap.pcuigp.xssfpm.wd.BackendConnections.initBackend(BackendConnections.java:234)
at com.sap.pcuigp.xssfpm.wd.BackendConnections.connectModel(BackendConnections.java:159)
at com.sap.pcuigp.xssfpm.wd.wdp.InternalBackendConnections.connectModel(InternalBackendConnections.java:183)
Thanks.
Message was edited by: Ashutosh Rana

I got the same problem :/
not the authorization, but the fields in working time is displaying wrong.. (too big)
Any solution to this?
Best Regards
Kristoffer Engh

Business Package for Sales or Internet Sales

Hello: I am looking for people that have experience working with Business Packages for Sales 60.1. I believe this is the only package that supports "Internet Sales" scenarios but it requires an ECC 5.0 backend, so I want to find out if the iviews within contain only sapgui or BAPI calls or BSPs or something else like webdynpro or ITS? I am also wondering if anybody has seen this pacakge work for connecting back to a 472 R/3 backend?
Thank
George

Hello again,
This is what i did:
I unzipped the SCA-File and found an EPA-File.
I imported the EPA-File with the Enterprise Portal:
SystemAdministration>>Transport>>Import
Everything looks OK.
Hope I did the right thing - other opinions?
Christoph

Search documents with Business package for CRM 4.0 in EP

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