Search Feature error RoboHelp 10
RoboHelp 10. Opened project in Window 7. When Webhelp is generated Search feature not working. Error: Failed to initialize database. It was working in Windows XP.
What do I do?
Hi there
Seems a similar thread had the same issue. See if the thread linked below has any value in helping fix this:
Click here to view
Of particular note, I think there were some PDF files in Baggage that caused the issue.
Cheers... Rick
Similar Messages
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RoboHelp 10 WebHelp search feature not working?
Hi all,
I am using the Adobe Technical Communication Suite 4 and cannot get RoboHelp 10 to generate a WebHelp product with search capabilities.
I have created a RoboHelp 10 WebHelp project and imported FrameMaker 11 files.
Everything seems okay, but when I search in Internet Explorer 10, nothing happens. I can even be on the same page as a term and enter the term in the box,
but then nothing happenns. I also tried: Opera, Firefox, Chrome and Safari browsers and still no results in the WebHelp search results.
Actually, I get one word by default and that word is: "null".
Any idea on what is causing this? I have a deliverable due soon, and I need to get this search capability working.
Thanks in advance for your suggestions.
I am using the latest patch too - RoboHelp 10.0.0.287
Regards,
JimHi Jeff,
Thanks for the reply. I am not sure if it is Java, although I did download Java to make sure I had the latest update. I am running on a Windows 7 64 Bit Dell Laptop with Adobe TCS 4.
I just saw a different post - but related to this post on the topic and I think it has to do something with the XML files that are created during the normal generation process.
I have a feeling that there is something wrong with my XML files and the reason I say that is because I can generate one of the sample RoboHelp projects to WebHelp and then use IE 10 to search and the results
come up right away, but when I do a WebHelp generate on my project the search does not work.
Here is that related thread:
http://forums.adobe.com/thread/798369
Search Error: Failed to initialize database
Mar 1, 2011 12:33 PM
That thread dealt with RoboHelp 8 and I am using RoboHelp 10, but I think the problem is probably the same.
My questions are as follows:
I have a customer deliverable on Monday with several hundred files and a search mechanism that does not work at all. Can I copy the search mechanism from the sample project and then put it into my project?
Are the XML files generic or specific to each project?
How many XML, Javascript and other RoboHelp type files are used to make the search functionality work? I was thinking of populating one of those sample files, that has already been started with my files to see if that would get things going in the right direction - with the idea of removing all the sample files from that project and replacing them with my files, but, I have over 400 files, including references to foldout drawings and vendor manuals (baggage files) and it would probably take too much time to make that happen.
With that said, if you or anyone else has ideas on how I could get this search engine working, I would really, really appreciate it.
My current file structure is like this:
Main Project Folder
!ScreenLayout
My Project File1
My Project File2
My Project File3
resource
whdata
whgdata
whxdata
Frnt_Cov.htm
Frnt_Cov_csh.htm
Frnt_Cov_rhc.htm
All RoboHelp graphics, javascripts and .htm files
There does NOT seem to these folders that are in the sample:
!Language!
!SkinSubFolder!
!SSL!
The !ScreenLayout! folder is the only one present. Does this have anything to do with only having MultiScreen HTML5 and WebHelp (Primary Layout) for my project settings?
Again the most notable difference I see, is between the folders NOT included in my project (!Language!, !SkinSubFolder! and !SSL!). I am not sure why these folders are not included in WebHelp.
Thanks for taking the time to read this, as well as for any suggestions that can be offered. I really need to get the search feature working by tomorrow.
Regards,
Jim -
The ipad safari on facebook will echo characters on the search feature. Please fix this STUPID error! At the least, investigate it and come to a suitable response. Stupid things like this are making me lose faith and interest in Apple products.
This is a user Forum, No one here works for Apple.
If you can be a bit more clear with what your problem is, maybe someone here can help you find a solution. -
How can I delete the Index and Search features in a RoboHelp 9 project?
I have a RoboHelp 9 project in which the user does not want the Index. The only way I could delete it was to click on the Delete button for each entry until the Index was blank. So that worked. Only problem is that it created a mess of the Search feature. There are now numbers and letters in Search that link to topics. We want the Search feature disabled. Any suggestions?
Hi there
What is your output type?
If it's WebHelp, look at the Single Source Layout properties. In the properties you will find an area with check boxes that allow you to turn off Index, Search, Glossary, Etc.
Click the area on the left that is labeled Navigation and just clear the check marks from what you wish to turn off.
Cheers... Rick -
Oracle Help search feature doesn't work with RoboHelp generated output
I am using RoboHelp HTML, Version 10 on Windows 7. I am able to generate Oracle Help output and integrate it with my Java application. When I do this, the Content and Index tabs work fine, but the Search feature does not. Regardless of what search term I try, I get no search results. In generating the Oracle Help output, I used the default options throughout.
Any suggestions as to what is causing this problem?
Thanks.Dear Peter,
I met the following problem, and please help me.
My English (not Chinese) operating system: Windows XP
Version: 2002
Before using RoboHelp 7 to generate Webhelp, I perform the
following steps:
1. Control Panel->Regional Options
2. On the "Languages" page make sure make sure you check the
box "Install files for East Asian languages".
3. On the "Advanced" page select "Chinese" from the language
dropdown list.
Then I perform the following steps:
1. Use RoboHelp 7 to generate Webhelp (my Webhelp project
contains localized Chinese files).
2. In the "Search" tab, input a Chinese character(For example
"连接") and perform a seach.
Result: Serching...(or 正在搜索) or
No topics found (or
未找到主题)。
Expected result: I can get the result.
Text -
Is the search feature no longer working?
I have been trying to search the KBase for answers to posters questions but no matter what text I type in I simply get sent to a page that asks me to select a country, when I do it simply takes me to the main forum page. The same thing happens on the main forum page also. No matter what you do it won't work. If you are in a specific forum and use the search feature it will work within that forum but I cannot get it to work using the advanced search or on a search for a particular Kbase article. Even some of the links to kbase articles that I had return me with the same error. In fact, all of them do.
It seems a shame that all that knowledge is going to waste!!
Is there any idea what is happening and a timetable as to when it will be operational again?Hi Al --
I've experienced this, too. I don't know the cause, but a work-around is, when you get that "select a country page," simply hit the "back" button on your browser so that you're once again on the search page and then hit the search button again.
It's worked for me in the past and I just tried it again just now to make sure and it still works.
-- JDee -
Assistance with Search Feature used in WebHelp output
Hi Friends,
I have a specific requirement. I am trying to copy and paste a few HTML files in the WebHelp output folder from an external source and display these topic in the final WebHelp output. I was successful in updating the TOC ; merged index entries and glosarry terms and definitions. The external topics appear in the WebHelp output. However, I am not able to understand how my topics can be included in the Search feature. As of now the Search option only searches for key words within the default project topics. How can I extend this search to HTML pages that I have manually copied within the WebHelp output folder?Welcome to our community
I'm more than a bit confused here. Why are you manually copying the pages? It seems that you don't mind the pages living amongst the other WebHelp pages. So why not simply copy them into the project? That way they would be included in the search.
If for some reason that's undesirable, you might look into configuring ZoomSearch. Look at the link below for that.
Click here to view
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks -
hi i need help with this please..... i wanted to add a search feature for a flash website....i am adding some data lists to the website and i wanted to have a search feature.....could you also please advise me if i should use xml for adding the lists or should i just add it in flash using the text tool. thanks a lot.
Hi Lana
I think before anything worthwhile can be offered, we need to define exactly what it is you are doing and where you are doing it.
Where specifically did you add the keyword?
In the Topic Properties on the General tab in the Keywords section?
In the Topic Properties on the Index tab?
In the Project Set-up pod in the External Content Search area? (RoboHelp 9)
In the Index designer pod?
Depending on your answer we can then move forward with sleuthing what may be happening.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks -
FlashPro Output - Search Feature
I am using RHv6, my output is FlashPro, I was wondering if
there was a simple way to change the outcome of searches. I located
a article that stated if the whfhost.js file was changed with one
line of code var rg = new RegExp(gsCW,"ig"); that the results would
be that the most likely topic would appear at top and not in Alpha
form.
Does anyone know besides using Zoomsearch, to modify a .js
file to change the outcome of the search feature. What would be
perfect is if the person has drilled down to a specific topic and
then uses the search, it only searches within that particular topic
folder.
Thank you for your helpWelcome to our community, Cliff
With the FlashHelp Pro output, you should be publishing to
the RoboHelp Server. No JavaScript should be involved in the
searching, thus nothing you may really tweak with respect to that.
All the searching functionality is handled at the server end AFAIK.
Cheers... Rick -
Search feature in BI 7 works sporadically
Hi guru jis,
I have been in a BI 7 lab testing some steps for about a month now and have finally run into a few problems which I am not sure how to work around.
Sometimes after I create an object, for example a datasource, then choose to search for it, the search will not find it. Yet, if I browse to it I am able to locate it in most cases. It also seems to happen that later on the search starts working, although if I deliberately log off and back into BI or refresh the sessions that doesn't help. I am unable to give the steps to duplicate since this seems to be a sporadic issue, and so I'd like to first just ask a basic question: are there any known issues or problems with the search feature in BI 7 or something obvious I could be overlooking? Id fifn't seem to have this in BW3.5 although it has been a while since I used it so my memory could be fuzzy.
I can provide a specific example of required.
TIAHi,
Here i mean get a support from OSS-SAP team, put/raise a request to them ...
And r u getting any error while tracing thru find, search the log in SM21.
And also if it is authorization related u can chk in SU53...
Or for ur refernce i can give u some Notes:
Note 535053 - Delivery / upgrade TREX Search Engine for Expert Finder
Note 966132 - Metadata search error: TREX engine not fully installed
Note 817145 - Composite SAP note/overview: TREX troubleshooting(Imp)
Note 1115035 - TREX 6.1/7.00/7.10: Use same TREX for different applications
Note 700771 - TREX 6.1/7.00: How to activate a TREX extension
Note 995719 - Metadata search error: TREX engine not fully installed
Chk this also
http://help.sap.com/saphelp_nw70/helpdata/EN/b3/a86642a3423654e10000000a155106/frameset.htm
rgds,
Edited by: Krishna Rao on Apr 8, 2009 3:26 AM -
Okay, i have 2 bugs with maverick. First, when I delete a file within a window, the files deletes but the preview doesn't delete until I close the window and reopen it. Second, I work on a network of computers and the search feature is now buggy... When I search for a file, A) it asks me if it's a name, or it wont produce anything, and B), its slower than in prior OS versions and in some instances I have to toggle to a different directory and go back to my original directory in the search: menu bar or the search wont produce anything... Very buggy.
It appears to me that network file access is buggy in Maverick.
In my case I have a USB Drive attached to airport extreme (new model) and when I open folders on that drive they all appear empty. If I right click and I select get info after a few minutes! I get a list of the content.
It makes impossible navigate a directory tree.
File access has been trashed in Maverick.
They have improved (read broken) Finder. I need to manage a way to downgrade to Lion again. -
Looking for a free app for secure note taking with search feature (unlimited)
Hi dudes,
As the topic suggests, I'm looking for a free app for secure note taking with search feature without any restriction on the number of notes or any other major restriction. I already use HiDisk (which lacks search feature), and security note+ (which has limitation on the number of notes). I also have used My Disk which its search feature doesn't work correctly (it's buggy).
Thank you.One named NotePad is free, saves as .txt files.
Another, WriterRoom, costs $1.99USD, and saves as .txt and .doc files.
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I am looking for a specific photo in my event folder, it does not show up, yet when I use the search feature the picture is there. Why doesn't it show up in the folder?
What system and iPhoto version are you running?
If your're using iPhoto 9 or later Command (right) - click on the photo in the search window and select Show Event in the Contextual menu.
That will take you to the event where the photo is.
OT -
The search feature in Address Book no longer works
I have over 2,400 contacts. For no apparent reason the search feature in my Apple Address Book no longer works. The Address Book app has quit several times recently, again for no apparent reason. It is probably unrelated, but Preview has also been quitting. I have repaired permissions and used Disk Warrior 4.4 to rebuild the directory. Any thoughts?
That was a while back...after a little research to jog my memory, it had to do with iCloud. I found this on another page, and I think this is what I did to fix it:
"I had the same problem and fixed it a slightly different (and probably safer) way:
Backup your Address Book - File > Export > Address Book Archive
Go into preferences > iCloud - untick syncing for Contacts
When it asks you, tell it to delete the contacts from your local Mac (all your local address cards will be deleted but they will still be in iCloud)
All your cards should now be deleted from Address Book on your Mac
Quit Address Book
Go into preferences > iCloud - tick syncing for Contacts (this will download your contacts into Address Book again)
Open Address Book and after a few secs you should see all your cards and the problem should be fixed"
The important part is to be sure to export your Address Book before doing anything. I think I ended up afater deleting all the cards and quitting address book, I reimported them from the backup I exported. Has been fine since. This is pretty safe as long as you have that exported file. -
My Mail search feature in Snow Leopard just stopped working
My search feature for Mail in snow leopard just stopped working. I had a system crash while trying to reformat a corrupted flash drive. Now when I search in mail it just spins the color wheel. Any suggestions?
Hello FredBus,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand your TouchScreen stopped working and you are inquiring as to whether you can toggle it off and on.I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this we can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
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