Search for incidents assigned to a specific technician

Anyone aware of a way to search for incidents assigned to a specific technician?

Found a pretty simple solution to this one... Perform a Search from the Operations Tab.

Similar Messages

Search for objects assigned to "My Group" (Higher Duties)

When searching for Business transactions Assigned to "My Group", when the user is CP Holds (higher duty) the user can only see the transactions assigned to his position like Owner (Business Partner), but not the transactions for the higher duty.
We're using organization chart with integration with SAP ECC HR. In HR a Higher Duties is when an employee work for a period, in a position, which is not his or her own. This is a position with a higher classification and the employee receives a higher remuneration for this assignment. In CRM the IDOC synchronize correctly the employee in new position with the relationship "Higher Duty" in the organization chart.
However, for this new assignment in the organization chart, when the user search the document assigned to "My Group", the system only show the document for the normal position and not for the Higher duty position.

Answer from SAP: Higher duty is not supported by SAP in SAP CRM.
However is a valid infotype in SAP ECC

Search for objects assigned to "My Groups"

Hi guys
In CRM 5.0, When searching for Business transactions Assigned to "My Groups", the user can only see the transactions assigned to the same organization units, but not the transactions for the subordinate organizational unit.
Any idea?
Regards,
Lyda

Hello Lyda,
Som good information is contained in the 85 page FAQ attachment to SAP Note 882653, "Frequently Asked Questions about Agent Inbox". You might want to have a look at the mentioned BADI...
"In case you have selected u201CMy Groupsu201D all employees of any group you are part of are taken into account. Your HR model therefore has a significant impact on the outcome of an inbox search. The responsible group displayed is not taken into account for the search!
If you need another logic here, you may filter the search result using method AFTER_SEARCH of the CRM_IC_INBOX_BADI business add-in on a project base."
Best regards,
John

Searching for inspection lots with a specific result

Hi,
Is there a way to search for an inspection lot or point containing a specific result?
Like show me all the inspection lots where characteristic "color" is entered as "red"
thanks,

Hi Alper,
To get it for specific material, there is an STD report available.
Try QGP1.
Regards,
Shyamal
Edited by: Shyamal Joshi on Jan 2, 2009 7:00 PM
Or there is an other way also but for that thing you need to strictly follow the below steps, without fail.
- Go to any inspection lot (T Code QA13) where this MIC's result is recorded. Ideally UD should be completed for this lot.
- In the "Characteristic" screen click on the "Chars relevant for usage decision", so it will display you all the results.
- Now click on the appropriate MIC. e.g. click on the MIC "color".
- Now click on the Result History or "Cntrl+F9".
- A small selection window will pop-up.
- Here there will be two main selections are available, 1> with Inspection Char. and 2> with Master insp. char.
- We need to "Master insp. char." activated (GREEN)
- Now at lower part of this screen there are four sub selection tabs such as Material, Object, Inspection lot, & time are available.
- In all the tabs a check box "Selection Active" is available, deactivate it.
- As soon as you deactivate it, the selection criteria will change into Yellow colored triangle.
- Noe Execute this selection.
- It will give you the data as you are looking for.
Pls revert if there is any query.
Regards,
Shyamal

How to search for audio podcasts in a specific language?

Hi!
In the iTunes store, I can search podcasts by category. But I am interested in German language audio podcasts, only. Is there any way to restrict the search?
Thx 4 your pointer.
mini Windows XP

hi Tejas,
Its very simple to locate the HARD CODED ones in the ABAP report.
Just Press <CONTROL+F> or the Binacular Icon to the top of the page.
A Pop up wil come asking for wat u want to locate in ur program.
Jus enter the single qoute in the blank space n click find.
then u can replace them with the text elements u create.
Hope this wil solve ur problem
****reward points if useful.
All the best

When using spotlight search on my 5s it will not show past text messages that haven't even been deleted even if I type a specific word that I know is in a message I want to search for. I have message search turned on in the spotlight settings.

When using spotlight search my phone will not show all text messages with a common word even though I have not deleted any messages from my phone and I have the message search turned on in settings under spotlight search. The search only shows the messages that are recent within the past day or so. Why won't it show the other messages when I search for them even using a specific word that I know was in the message I'm searching for.

Hello ChiomaM,
It sounds like you are not getting notifications for new text messages that are coming in, and you must manually check the app. I recommend checking the Notification settings to see if they are configured correctly:
iOS: Understanding notifications
http://support.apple.com/kb/ht3576
iOS apps can provide three types of notifications:
Sounds: An audible alert plays.
Alerts/Banners: An alert or banner appears on the screen.
Badges: An image or number appears on the application icon.
You can view which apps provide notifications and adjust notification settings using Settings > Notification Center. For additional information, refer to the user guide for your device.
Thank you for using Apple Support Communities.
Regards,
Sterling

Search help for Acct Assignment not working

Hi,
When I create a PO and go into the account assignment tab at the item level and try to bring up the search help by clicking on the Binoculars , nothing happens. The backend has been upgraded to ERP2005. We are on SRM 5.0
Any thoughts on why this could happen?
Can you shed some light on how I could investigate this issue.
Your help is appreciated.
Joe

Hi
This is a bug in the System. Are you talking of customer fields / standard fields - search help ?
You need to raise an OSS message with SAP on this.
Meanwhile, try these SAP OSS notes.
Note 739509 BBPPO01: SEARCH FOR ACCOUNT ASSIGNMENT CATEGORY DOESN'T WORK
Note 746788 - Back-end system search help for cost center
Note 656633 - Search help requires dialog users
Note 907016 - Error when you select search help
Also ensure, proper authorization objects are provided by BASIS team.
Let me know incase you need any assistance.
Regards
- Atul

Search for specific E-mail in Time Machine?

Hi,
I have a problem with searching for E-mails in Time Machine.
When I search for E-mails of a specific address or subject in Mail and can't find it, I enter Time Machine and in Time Machine the "search field" of the mail window is empty and all E-mails are shown.
I found no way to filter the E-mails and it's difficult to find an E-mail when all E-mails are listed.
I also can't use a intelligent folder with my search criteria, cause they are greyed out in Time Machine.
Is this a "normal" behaviour or am I doing something wrong?

Alex69 wrote:
Thanks for the answer…
I thought maybe I'm doing something wrong or this is because i excluded the Time Machine volume from spotlight, but ok, not my fault, but an apple "feature"
I could search for specific E-mails using a finder search and then switch into Time Machine, but since Mail is called a Time-Machine-Aware Application I felt there should be a direct way to do this in Mail…
Yes, there "should be a direct way to do this."
The approach you describe above will work for email that still currently resides on your Mac, for example an email that has been "Replied" back and forth and you wish to retrieve an earlier version of the conversation. Or perhaps a "Draft" email that has undergone changes over time, of which you need to retrieve an earlier version. In these cases using Time Machine is relatively straight forward.
My problem with Mail/Time Machine is with a specific email that has since been deleted. Unless you know exactly what mailbox that email had been in, and at what time the email had existed, then it can be like searching for a needle in a haystack. In this case the Time Machine interface needs to have a search box added to the "time travel" windows for faster retrieval of specific items, the location of which the user doesn't remember.
I'm convinced, though, that the usability of Time Machine in such instances will improve over time. Particularly as more app become integrated with it.
Glenn

Search for master page usage; better way to use master pages?

Hi all,
I am using Frame 9. I have my files set to always have an even number of pages. For chapters where the text ends on a right-hand page, I assign a custom master page to the final left-hand page -- this custom master page has our logo on it. However, because my files have a lot of conditional text (3 different versions of the publication get generated from the same source files), the lengths of the chapters often change when switching between different conditional versions. So for example, for version 1, I assign the custom master page to the last page of the chapter, which is page 28. Then when I switch my conditional text settings to show version 2, the chapter is now 36 pages long, but my custom master page is still applied to page 28. I have to remove it from page 28 and reassign it to page 38. Here are my questions:
1) Is there a way to search for pages that have a specific master page applied? I hoped that I could generate a list of master page usage using the Special > List Of > References option, but apparently not.
2) Is there any way to get Frame to automatically assign my custom master page when it is appropriate, rather than doing it by hand for each conditional version of each chapter?
Thanks!

kelly.usa wrote:
Hi all,
I am using Frame 9. I have my files set to always have an even number of pages. For chapters where the text ends on a right-hand page, I assign a custom master page to the final left-hand page -- this custom master page has our logo on it. However, because my files have a lot of conditional text (3 different versions of the publication get generated from the same source files), the lengths of the chapters often change when switching between different conditional versions. So for example, for version 1, I assign the custom master page to the last page of the chapter, which is page 28. Then when I switch my conditional text settings to show version 2, the chapter is now 36 pages long, but my custom master page is still applied to page 28. I have to remove it from page 28 and reassign it to page 38. Here are my questions:
1) Is there a way to search for pages that have a specific master page applied? I hoped that I could generate a list of master page usage using the Special > List Of > References option, but apparently not.
2) Is there any way to get Frame to automatically assign my custom master page when it is appropriate, rather than doing it by hand for each conditional version of each chapter?
Thanks!
To identify master pages that control pages in body page view, create an identifier on each master page, as you'd create a watermark with text in a background text frame. Control its visibility with either a condition, or by assigning it a color that's invisible in a color view.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Searching for parent keywords only, Aperture 3

Hello everyone,
I want to search for images that have top-level keywords only, but not the child keywords. For example, if I have a 'birds' keyword with child keywords in it...
Birds
-Bald Eagle
-Heron
--Green Heron
--Blue Heron
-Pheasant
...if I keyword search for 'Birds', it brings up everything else in that birds category.
Normally this would be fine, but sometimes I don't know the name of birds in my photos, so I just assign them the generic keyword 'birds'. Occasionally, I would like to be able to go back to my 'birds' keyword, and find only those images that haven't been tagged with a deeper-level keyword.
Is this possible to do? I can't seem to find a way to do it. I appreciate any help.
-Jeff

I'm pretty sure Apple has actually improved the handling of parent keywords and the keyword hierarchy since 3.0 came out. It used to not really work at all.
Now it works as described in this thread. (Search on the parent keyword, and Aperture will find all images tagged with any of the children keywords.) This is, imho, very useful, and requires (I think) only one small user restriction to give Aperture the behavior most seem to expect from a nested (i.e.: hierarchical) keyword structure.
The "user restriction" is to give a special marker to parent keywords (to identify them as containers of keywords, separate from keywords), and to use these container keywords only as containers (that is, do not apply them to images).
I prefix all top-level containers with "aa.". This is arbitrary, but it has some reasons to recommend it:
. it forces the containers to the top of the keyword hierarchy
. it stands out without making the name harder to read at a glance
. the period allows one to double-click either the prefix or the suffix to select it in isolation
. it allows straightforward modification for hierarchy depth (see below).
In practice (using the example in this thread), the keyword hierarchy might be (as a starting point):
aa.Animals {top-level category}
bb.Birds {second-level category}
cc.Hawks {third-level category}
HawkUnspecified {child in third-level category}
HawkRedShouldered {child in third-level category}
HawkSharpshinned {child in third-level category}
{Etc.}
This immediately (afaict) solves several related usage problems. All hawk images show up when images are filtered for "Animals" or "Birds". One can easily search for "all hawks" or a specific hawk. One can easily tag hawks to be specified later, and easily recall those images. All the "Hawk" tags are gathered together alphabetically (as well as hierarchically) -- makes creating filters much easier. The Keyword HUD is much more useful as a reporting tool. (There is an added complexity: the keyword "HawkUnspecified" must be manually removed after the hawk is specified (a good use of a complex Smart Album).)
Additionally, this system allows for (IME) much easier maintenance of the Keyword list (renaming and moving).
#1 Keyword hint: use "{Option}+click" in the Filter HUD Keyword Rule to limit the selection to the clicked Keyword. Any time you filter on Keyword and don't get the result you expect, this is the first thing to check.
For me, Keyword use in Aperture is still very much a work in progress. Suggestions and comments are welcome.

Search for users in a particular LDAP through Web Dynpro code...

Hi Experts,
Let me try explaining my problem. In my project we are using two ADAM LDAPs. One for storing internal users and the other for storing external users. I have configured the portal to connect to both the LDAPs. I am able to search for the users created in both the LDAPs through portal Indentity Management.
I am trying to search for the users in a specific LDAP through Web Dynpro coding... I am not lucky enough to get it done. Let me explain you what I did.
I created a custom attribute for UME through config tool. Gave a physical mapping for the custom attribute in dataSourceConfig_xxx.xml to the LDAP attribute distinguishedName which returns the distinguished Name for the user in ADAM LDAP.
For Example: Custom attribute in UME is ldapuser which is mapped to distinguishedName attribute in ADAM LDAP in dataSourceConfig_xxx.xml.
When I do a search for the users in a particular LDAP, I am trying to put a filter to the newly created ldapuser attribute to distinguish between the two LDAPs.
The search will result if I pass the value as '*'. If I try to specify the user path for the LDAP in this attribute it doesnt result any data.
For example:
userSearchFilter.setSearchAttribute(
     "com.sap.com.cust.admn",
      "ldapuser",
     "OU=16482515,OU=Members",
     ISearchAttribute.LIKE_OPERATOR,
     false);
The above code will not return the data, whereas
userSearchFilter.setSearchAttribute(
     "com.sap.com.cust.admn",
      "ldapuser",
     ISearchAttribute.LIKE_OPERATOR,
     false);
Will result with user list from both the LDAPs.
If anyone tried searching for users in a particular LDAP through code, please help me with this issue.
Thank you in advance.
Regards,
Rekha Malavathu

I just figured it out. Under "group-policy GroupPolicy_COMPANY_SSL_VPN attributes", I had to add "vpn-simultaneous-logins 15". Apparently, it was using the value "vpn-simultaneous-logins 0" under the NOACCESS group policy.

Search for text within files

How do you search for files that contain a specific string of text? I tried going to the folder in the finder and typing the string in the search box, but it does not seem to return correct results. True, I do see a couple of files that contain my string, but it doesn't show all the results. There are files that I know contain the string in the same folder, but it does not show them??
Bob

Spotlight should index PDF files (as well as Word and some other kinds of files) but it seems that PDFs are not created equal. I've seen and heard complaints that some scanner/OCR programs are saving files that aren't searchable and yours is one of them. Try opening one of the files in Preview and resaving it.

Search For Specific File Type (eg .txt)

I know how how to find files in a folder using Java but how do you search for specific file types. I am looking only include files with the extension .txt in my search.

Cheers. I already looked at that. Got a program that parses a XML and had a play about with it. Can print the contents of tags in my XML. Its just that im trying to parse my XML and have the contents of the starts_with tag to appear in startsWith(or a variable to which this has been assigned) and the contents of the extension tag to appear in endsWith. Totally clueless on how to go about it.
Below is my class. Would be greatful if you have any ideas.
import java.io.File;
public class FindLatestFile {
 public static File getLatest(File thisDir){
 long latestModDate = -1;
 File latestFile = null;
 File[] fileList = thisDir.listFiles();
 for(int i=0; i < fileList.length; i++){
 File file = fileList;
 if (file.lastModified() > latestModDate & (file.getName().startsWith("A") & file.getName().endsWith(".txt"))) {
 latestModDate = file.lastModified();
 latestFile = file;
 return latestFile;

I get an error that says can't connect to the itunes store when I search for a specific artist only

Hi all,
When I try to search for music by a specific artist in the iTunes store on my iPhone 5, I get an error that says "Can't connect to the iTunes store". This only happens when I search for music by this band. I can search for other artists and listen to song clips and everything seems to be connecting to the iTunes store just fine. But for some reason, it doesn't work with this artist. The band name is July for Kings. Not sure if anyone else has had this issue, but I hope so!
Thanks,
Rick

IF you are not able to resolve your issue then contact Apple Support at https://getsupport.apple.com/GetproductgroupList.do?caller=ikb&PRKEYS=PL220,1316 29,PL113,PL302,PF3,PF4,PF9,PL303,PL339,p…
hopefully they can help. You may also be interested to know that for some reason it is just not available to a lot of people at the same time. Appears to be an issue of more users than their servers can handle. Has happened periodically for at least 6 months that I know of but apparently users are able to use within several days if there are no other issues with the users device.

How do i search for a specific email in mail.

I would like to know how do i search my inbox for an email that was sent more than a week ago. There is no search optin, or a "sort by" option as in mails on an i-Mac.

Hi CarlaBez,
If you are having issues searching for specific email messages on your iPhone, you may find the following articles helpful:
iOS: Understanding Spotlight Search
http://support.apple.com/kb/ht3636
iPhone User Guide For iOS 7.1 Software
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
(pg. 50 for Mail options)
Regards,
- Brenden

Search for incidents assigned to a specific technician

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