Search function on itunes 12 (Windows) gives up

When using the search function in the iTunes Store, the search bogs down at about 200 selections. Are others having this problem, and if so, how do I fix it?

Click the green "jelly" button at top left to resize the iTunes window.
Seach is at top right.

Similar Messages

TS3297 Error when I use search function in itunes store and select an artist

When I use search function in itunes store and select an artist I get this message. Microsoft visual C++ run time library. Prog C:\progfiles\itunes\itunes.exe R6025 - Pure virtual function call . It then shuts down itunes and cannot provide a solution.
Have tried reinstalling itunes but it did not help. Any other ideas?

I have yet to find a solution, but as a work around, do not click or select any of the suggested results while you are typing in your search. Type in your search, and press enter.

With installation of 10.1 I lost finder search function. The finder window appears, but no matter what I put in the search window, nothing is found. I re-installed it with initial success, but it failed again very soon.

With installation of 10.1 I lost finder search function. The finder window appears, but no matter what I put in the search window, nothing is found. I re-installed it with initial success, but it failed again very soon.
MacBook Pro (15-inch, Mid 2010)
OS X 10.10.1

Hey Reoh,
Thank you for contributing to the Apple Support Communities.
If searching for files in Finder doesn't return any results, try using the steps in this article to reindex the Spotlight search index of your MacBook Pro hard drive:
Spotlight: How to re-index folders or volumes - Apple Support
Sincerely,
Jeremy

ITunes 11.1.4.62 search function isn't working (Windows 8)

My search function is working, but I am unable to press the grey buttons. For example, I can still search for items in the search bar such as "beyonce" and when I press enter, all songs related to Beyonce show up. But I am unable to click the grey "+" button and the ">" arrow button when searching for a particular title. My problem is similar to this thread: https://discussions.apple.com/thread/5206626
However, when I follow the solution there, the problem still isn't solved. I'm using Windows 8.
Thanks!

I have exactly the same problem after the update yesterday. In addition, I was looking through iTunes preferences and noticed my older devices listed along with my current ones and decided to delete the older devices that were listed.
I wasn't sure if the new "Trust This Computer" that is now appearing on the iPhone 5S and iPad after I connect my lightning connector without any sync occuring was due to my deletion of the older devices listed that somehow contained a backup for my current devices, or due to the 11.1.4.62 update.
After reading the above listing I am guessing the new "Trust This Computer" that is appearing with failure to sync after selecting "Yes" on my iPhone 5S and iPad is due to the iTunes update.
Hopefully this is not just a Windows 8.1 64 bit problem, otherwise I'm afraind it may take a long time to be addressed. It's a little scary to see I am only the second listing making me think this could be a Windows problem.

Disable character-sensitive search function in iTunes?

Hi all!
Since one or two iTunes updates the search function is character-sensitve. What at first sign seems to be useful turned out to be rather tedious for me, because I work a lot with spanish tracks. And usually they are not properly tagged, so by searching: "Añorándote" (wich is the correct ID-tag) I wont find anything if all tracks are tagged as "Añorandote" or even "Anorandote".
Is there any way to disable the character-sensitive search function in a way that searching "Anodorante" (which is way faster written than Añorándote) gives me all differently tagged tracks? I used this function a lot for tagging falsely written tracks, but now this doesn't work out anymore...

Hi, welcome to Apple Discussions.
The behaviour you & I both recall is absent in recent (Windows only?) builds and, as far as I can tell, there is no way for us as users to reinstate it. Hopefully it will be repaired in the next build, but it might be worth adding your voice for the return of the diacritical-insensitive search function at http://www.apple.com/feedback/itunesapp.html
tt2

Chm search function issue in Japanese windows 7/XP Operation System

search function does not work in Japanese windows 7/XP Operation System

Sorry, I really don't what the meaning of "Does the file launch? Is it on a network drive?"..
You know, I create a project file(all contents in every page is english) by using Robohelp 10, then I generate Microsoft HTML Help(chm), during generating,popup a dialog window which says “Html Help settings has unsupported characters for the choosen language. Do you want to continue?”,I choose "yes", It will continue to generate,
1.After finishing generating, I open this chm document, the search function is OK in Window7 Chinese/English Operation system(32bit/64bit);
2.Then I send it(chm) to some Japanese who use window vista/7 Japanese Operation system, the search function is not work

Search Function in iTunes Store Non-Responsive

I have an iPhone running iOS 7.0.4 (11B554a). Regardless of using wifi, data , or cable, the "Search" function inside the iTunes store appears as a white screen - No previous searches or keyboard dispalys. I have logged out in Settings>iTunes&AppStore, hard/soft booted the phone, opened and closed iTunes by double-clicking the home button, moved locations (as much as a whole city apart with 1 hour in between each one) with no change. I have unlimited data and free range roaming, with no restrictions, and I am currently in a building with Data Center quality wifi / network. I have a full charge on my battery, and full bars for service.
I do not currently have iCloud on but either way - Same issue...
Help? I justs wants to buy duh sweet musicz

So...
I backed up my phone on two pc's. I did soft/hard boot and fiddled with wi-fi and data settings but nothing else worked.
What DID work however was... Simply clearing space... O_o o_O
I didn't record capacity because I believed it was unrelated, and I know for a fact I wasnt at Full capacity as I do video blogs and must always have space to reocrd... I also do not use iCloud for that reason.
But so far, the only difference I have seen, and the only reoslution to the issue was clearing space by deleting photos and video... O_o
Maybe the local cache or something can't allow for data pulls if there's not enough room?
Or possibly the iTunes Gods just smiled on me today, and the tiny tiny evil Loading Wheel Minions were banished.
Steak for everyone!

How to select songs using the search bar in iTunes for Windows 8.1

Just today (8th May, 14) I couldn't select songs when using the search bar in the top right hand side of iTunes. I patched it but it didn't solve the problem, however once I ran as administrator it did fix the problem. Is there a way to not have to run as administrator every time I want to open iTunes and/or is there a way to fix this problem? I have iTunes pinned on my taskbar so by default it does not open iTues as administrator. Thanks

Hi,
This should be compatible issue.
Please try to install the driver in Windows 8.1 compatible mode:
Make older programs compatible with this version of Windows
http://windows.microsoft.com/en-in/windows-8/older-programs-compatible-version-windows
If you still find unknown device in your Device manager, right click to update the driver to see what's going on.
For further troubleshooting, please post back the C:\WINDOWS\INF\setupapi.dev.log
here for our research.
You can update it onto OneDrive or the similar network device and share the link here.
Kate Li
TechNet Community Support

The searching function can't work in my itune app, but why? And how can I fix it?

The searching function of iTune store doesn't work? How can I fix it??

Hi,
Try resetting your iPod: http://support.apple.com/kb/HT1430.
Hope this helps!
---likeabird---

Search function broken after update

Just downloaded the new Mavericks (10.9.3) and iTunes 11.2. The regular search function in iTunes still works (when you type in the box and it narrows down your results). I am talking about when you just type some letters in your keyboard and it jumps to the relevant place in your iTunes library (just like in Finder or anywhere else lists are involved). The problem is only in "Albums" view and still works absoutely fine everywhere else in iTunes and on my mac, as far as I can tell.
My problem is that it now jumps to the wrong place. For example I was at the top of my iTunes, i.e. with artists beginning with 'A'. I pressed 'h' to jump to artists beginning with 'H' and it instead jumped to 'P' artists. Similar things happen whichever letters I press, i.e. it also happens when I type in a group of letters (e.g. 'rammst' instead of 'r'). It just always jumps to some other letter different from the one I wanted.
Moreover there was a weird pattern involved; starting at 'A', I pressed 'h' repeatedly. It jumped to 'P', then 'B', then 'O', then 'C', then 'N', then 'D', then 'M' etc. i.e. it alternately jumps upwards from the lower letters and downwards from the upper letters. Weird! Note that although this is the trend, it is not jumping specifically to these letters, it is jumping up (or down respectively) a screen's-worth of albums each time. It just happens that each letter of the alphabet corresponds to about a screen's-worth of albums for me. Sorry if this is hard to understand, please ask for clarification if so!

It works fine here.
SSeed1994 wrote:
My problem is that it now jumps to the wrong place. For example I was at the top of my iTunes, i.e. with artists beginning with 'A'. I pressed 'h' to jump to artists beginning with 'H' and it instead jumped to 'P' artists.
You are in Artists view?
What is the Artists name as shown in iTunes?
And right click - get info, click the Sorting tab and look at the Sort Artist field.
What is the artist name in the Sort Artist field?
Probably the P artist it jumped to has an H in the beginning of the Sort Artist field.

Finder search function causing crash

my ibook 700 G3 / OS 10.3 is consistently crashing upon use of the search function in the finder window.. the screen goes dim and I get the "restart your computer" message
I've tried trashing the finder plist file, but the behavior continues..
otherwise, everything seems to run fine..all updates installed...
any ideas?

Hello Again Lee!
Perhaps, if you used the "G4 tower" discs, to install Panther 10.3.x in the 700 G3, as you stated HERE, in This Topic, you are now discovering problems, that were created by that installation.
Or, if the discs are not at fault, and there are remnants of Spotlight, which is a Tiger 10.4.x application, you may have not accomplished, a complete Erase & Install, of Panther 10.3.x.
ali b

The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.

The search function in the itunes store does not work. It will accept a request and suggest searches but then it locks up and will not search. Clicking on the magnifying glass or a suggested search does nothing. Re-installing itunes has not helped.

everything you stated here is exactly what i have done and have got nowhere. i have windows 7 64 bit on a hp 8 g of ram desktop. im also looking for help

New itunes search function is terrible

The new itunes search function is really terrible, as a dj and listener with over 250GB of mp3s I find the new system to be extremely frustrating. I want to be able to type in a tag and sort my music hierarchically and I am no longer able to do this.
Sad.
Colin

If you want to go back to iTunes 10 I am happy to show you the way.
I am happy to regard myself an expert now on how to downgrade iTunes 11 back to 10. Having found a straight forward and logical way of doing so I thought it my duty to share with others. I can't express what a relief it is to have version 10 back again. See the method below. Let me know how you got on.
You can jump to the method below but I feel I need to express my view on the experience I have had of using iTunes 11.
I have been a mac obsessed devoted fan all my life (I'm 46), never used a PC and got my first mac back in 1988. Until just the past few months I wouldn't hear anyone say anything derogatory about anything apple. However a few things are rocking my 'religious like' devotion. Most of all I have been dumfunded about issues of the recent iTunes evolution in version 11.
I am also obsessed with music, movies and music videos. It's not just a hobby - I am a DJ and Video DJ by proffesion. iTunes, since the very first release, has been the backbone to the way I organise and store all my digital media. I never had any need to seek an alterantive and have also enjoyed the intergration it provides with my iPhone and other things etc etc.
My libary is huge. I don't mean to brag but aside from my digital music collection of 40,000 + tracks, either purchassed from the iTunes store or imported from my CD colection, my music video collection is over 10,000. I am a proffeciant iTunes user and I often have reason to need to retag my files within iTunes or sometimes I use MetaX.
Until now I have never resisted installing any available apple updates and even feel some excitement in anticipation of improved features etc. iTunes version 11 has changed all that now. It is, without question, an inferior version to 10. Anyone who feels otherwize is probaly only using itunes in a basic way and for this reason I have always thought there was a market for a pro version of iTunes for people like me.
iTunes 11 simply doesn't work. I click to play a track, click again cos it hasn't started and click another time and only then do I get to hear the track play for the start three times. It takes ages to build links to external files, just as long as it takes to actually import them to the media folder. Tagging takes rediculous long the point yu would need to leave the job to be done over night. I could go on but you are probably reading this because you have aleady experienced your own issues concerning version 11.
Befoe following the method below, I tried to seek alternatives to iTunes all together. I briefly tried Double Twist and Song Bird amougst many other but it truth iTunes is better for my personal purposes.
The most dispointing thing about version 11 is the silence from Apple about the obvious problems. It is this specific fact that has agrivated me so much. Maybe I am romanticising, bt I can't help imagine that SJ would have never let version 11 go as far as actually being released.
Here are the Stages and Steps: For OS X only. (have no idea for PC users). Thank you to Bogoss on MacForums, whoever you are.
Stage 1.
Note: Any changes you have made to your music files since you used last used version 10 will be lost but any purchasses you have made in the time since can be downloaded again if you can't find those purchasses in your media folder. If recently made playlists are of particular importance you could export the lists to somewhere for later.
1. Back up your iTunes Folder(s) just incase
2. Download these apps 1. AppZapper from http://appzapper.com (the free version will do). 2. Pacifist fromhttp://www.charlessoft.com.
3. Download iTunes 10.7 (last version before 11). Check your download folder, it might still be there. You can also get it from : http://appldnld.apple.com/iTunes10/0...iTunes10.7.dmg
4. Using AppZapper simply uninstall itunes 11. Before you drag the iTunes icon from the Application folder to the window you will need to open the preferences of AppZapper and deselect the tick next to "Keep Apple applications safe"
5. Open the 10.7 dmg file, you will see the pkg file(usally you would double click it to install), but now, this time drag it out somewhere, eg desktop.
6. Open Pacifist
7 drag the pkg iTunes 10.7 file to pacifist and then click install from the menu bar
8, during installation, click replace everytime a window pops up.
9. installation finished, iTunes 10.7 is back!
10. Don't open it yet!!!!
Stage 2.
See this video that explains the pocess here. http://www.youtube.com/watch?v=xXKZ2IBNsIA
1. In FINDER - go to your iTunes Folder in the iTunes Folder.
2. Within it, open the folder called Previous iTunes Libraries.
3. Identify the most recent backup. It has the date at the end.
4. Duplicate it. Move it to the desktop.
5. Rename it as iTunes Library.itl. Basically remove the date from the file name.
6. Go back to your iTunes Folder and rename the file there which is already named iTunes Library.itl to iTunes Library.itl.old.
7. Now move the iTunes Library.itl file from your desktop to this location.
8. Now open iTunes 10.7. If it can't find your iTunes library, select choose library and navigate the application to the new iTunes Library.itl file you created.
9. Breath sigh of relief, you're done!
10. Copy this and post it to help others. Only come back to me to say Thanks, not for more support.
Danny

TS1424 How do you fix a R6025 pure virtual function call error? When I try to search for music, iTunes freezes & returns this message.

How do you fix a R6025 pure virtual function call error? When I try to search for music, iTunes freezes & returns this message.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

When an album has multiple artist how can you make them show up on an iPod Touch 4G? I can find an artist using the search function but they don't show up in the artist view on my iPod. iTunes shows them OK when you sort by artist.

Tech support seemed to understand the question but had no answer. Why would an album with only one artist show the artist but an album with multiple artist not show any of them. The album art show various in iTunes. That makes sense but on my iPod I would expect to see all artists.

Wish I did. I tried the group function but that didn't help in iTunes. The search function is the best I came up with. I can answer the question do you have susch and such artist. But I can't browse for an artist I don't remember exactly or have misspelled. Fortunately I don't think I've bought anything from iTunes that i already had. If you can't see an artist it's possible you think you don't have something you actually do have. Sorry, still hoping for a better work around or better yet a fix.

Search function on itunes 12 (Windows) gives up

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