Search function on new ipod video

I bought a new ipod video from america and it had the ood box, but the brightness control and the new battery on the actual ipod. But there is no search function on it.
I have a friend who just received a new one back from apple with a brighter screen than the old one but without a search function or brightness control.
Does anyone know whats going on?

The search function is only on late 2006 model iPods.
If it's a latest model, the serial number's last three digits will be one of the following: V9K, V9P, V9M, V9R, V9L, V9N, V9Q, V9S, WU9, WUA, WUB, and WUC.

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    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact

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  • Camera Connector functionality minimal with iPod (Video)

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