Search Help works in SAP GUI but not in PCUI - CRM_UI

Hi,
I have created a Search Help for creaing Complaints w/ref to Invoice(using the BADI CRM_COPY_BADI_EXTERN) and in the search help i have used standard data elements, so that it brings the standard Search Helps for the fields in the actual Search Help. I get the F4 values in the standard screen (CRMD_ORDER) in the SAP GUI, however i dont see the Searh Help values in WEB UI.
Is there anything else i need to do for me to get the F4 option in the Web UI as well?
Thanks
Sri

Hi Harshit,
I have tried F2 and found out the component and did some research on it:
1) I wasn't able to press F2 once the Pop Up for the Search Help triggered. I was able to press F2 in the screen before i pressed F4. That is, i was able to get the component of the Reference Field in the Complaint Transaction. I wasn't able to press F2 once i get the Search Help.
2) I used the component that i found and tried to change properties, but all that the component has is regarding the Reference Field only. I dont see where i can give the code for the fields in search help.
Am i missing something here? Is it that we can't define properties for the fields within the search help?
Please share your thoughts.
Thanks
Sri

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Search Help works in SAP GUI but not in WEB UI - CRM

Hi,
I have created a Search Help for creaing Complaints w/ref to Invoice and in the search help i have used standard data elements, so that it brings the standard Search Helps for the fields in the actual Search Help. I get the F4 values in the standard screen (CRMD_ORDER) in the SAP GUI, however i dont see the Searh Help values in WEB UI.
Is there anything else i need to do for me to get the F4 option in the Web UI as well?
Thanks
Sri

Hi sri tayi ,
Can you just tell how you solve this problem ? I am also facing same problem . So , please kindly help for same.....
Thank You ,

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Search Help works in SAP GUI but not in PCUI - CRM_UI

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