Search not working in Windows 7, works on XP

Hi folks,
We had quite a time getting RoboHelp for Word to work on our new Windows 7 machines. The highest supported combination (of RoboHelp version and Word version) that we were aware of from the postings on this site did not work. Long story.
Anyway, we ended up reinstalling RoboHelp 7 and Word 2007. We have Word 2010 on our machines for other things, but we use 2007 exclusively for RoboHelp. We still save our files as .docs instead of .docxs. (This was a decision made long ago and there was a reason for it, I think, but I don't know it now. :-P  I'm just mentioning it on the off chance that it's relevant.)
We thought all our problems were over - the help seemed to be compiling fine - BUT: the Search tab does not work on Windows 7 machines. Comes up completely blank.
The same help file, including the Search tab, will work fine on  XP machines.
Any advice?
Thanks in advance - Sandy

anyone know how to fix this?

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    ____SPRequest Objects=2          4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Distributed Cache=0            4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                        0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____SQL Query Count=0              4c8b979c-f112-d050-9764-c834ee4cf36d
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            Monitoring                         nass       Verbose                
    ____Current User=        4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
            Monitoring                         nass       Verbose                
    ____Request Management=     4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                        0x2494  SharePoint Foundation        
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    ____Page Checkout Level=Published     4c8b979c-f112-d050-9764-c834ee4cf36d
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            Logging Correlation Data               77a3                Verbose              
    Ending correlation. Transfer to 4c8b979c-f112-d050-9764-c834ee4cf36d 4c8b979c-f112-d050-9764-c834ee4cf36d
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            Unified Logging Service                 cn4g                Verbose
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    06/04/2014 12:58:41.59 w3wp.exe (0x1C88)                       0x2494  SharePoint Foundation        
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    Ending correlation.          4c8b979c-f112-d050-9764-c834ee4cf36d
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    ____Execution Time=0.0257       4c8b979c-f112-d050-9764-c834ee4cf36d
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    ____Execution Time=13.2855    4c8b979c-f112-d050-9764-c834ee4cf36d
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    ____CPU Cycles=0          4c8b979c-f112-d050-9764-c834ee4cf36d
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    ____Execution Time=16.83         4c8b979c-f112-d050-9764-c834ee4cf36d
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    ____CPU Cycles=7084490            4c8b979c-f112-d050-9764-c834ee4cf36d
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    ____Execution Time=20.6415    4c8b979c-f112-d050-9764-c834ee4cf36d
    06/04/2014 12:58:41.59 w3wp.exe (0x1EEC)                       0x26BC SharePoint Foundation        
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    ____CPU Cycles=14789795          4c8b979c-f112-d050-9764-c834ee4cf36d
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    4c8b979c-f112-d050-9764-c834ee4cf36d
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    0x26BC SharePoint Foundation                 General                      
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    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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