Search results in Finder - alias issues ("can't be opened because ..." )

Hello,
I have read the topic "The alias can't be opened because the original item can't be found" connected to external hard drives. I also get such message, but the problem is connected to the Finder's Search function. There is no problem to find items (files and folders) through Search in Finder, but when I want to open the searched item, usually a folder, I got this alias error message. Nevertheless, I have no problem to open the item although this message pops up. I am not sure whether this is due to the recent update. A week ago, I got a new logical board (motherboard). Maybe the alias error message is because of the new logical board? Can the problem be solved?
Kind regards,
Aleksandar

It's a bug. See this thread for a bit more detail about it:
http://discussions.apple.com/thread.jspa?threadID=2175779&tstart=135
The solution will have to come from Apple. Be sure to use the link in the above thread to report that you are having this problem too.
Francine
Francine
Schwieder

Similar Messages

  • The alias "Harddisk" can't be opened because the original item can't be fou

    Hello all,
    I have a very scary problem. My external 1.5 Tb Toshiba does not connect anymore. I used to have it connect to my MacBookPro through the Airport Extreme USB connection. Then I wanted to delete a folder, earlier today, and ever since, the harddisk will not mount correctly. That is, every second or third time I click on the alias (in the left area of the Finder Window), it will open and show me the files. I also successfully managed to delete some other files and folders. But, the folder in question caused Finder to start relaunching again and again and again. The only solution was to force the computer to restart, as the Relaunching Finder through CMT-CTRL-ESC didn't bring anything.
    I then disconnected the Toshiba from the Airport Extreme, and connected it directly to my MBP. The computer understands that the harddrive is connected, the harddrive sounds and behaves completely normally, and Disk Utility claims everything is okay. Data Rescue 3 claims I deleted some folder in the year 2076, on this very date, 8th May (which in 2076 is a Friday, apparently). I don't know if that has something to do with it?
    But the MBP won't let me access the harddrive. I click on the alias to the left (or double-click on the disc icon on my Desktop) and the message in the subject above will appear: The alias 'Airdisk' can't be opened because the original item can't be found".
    If I choose to Delete Alias, the following message appears: The Item "Airdisk" can't be moved to the Trash because it can't be deleted.
    I I choose to Fix Alias, the standard window in which I can find the normal path appears, causing a loop, since I will get the same message when I click on the disc icon again...
    Clicking OK doesn't bring anything. Nothing opens, and I am in the path I was when I started the clicking.
    Spotlight works wonderfully. I can search for data on my Toshiba, Spotlight will find it, but there is no link in the bottom part of the window. I can't even Open Enclosing Folder, through right-clicking on any resulting file in Spotlight.
    But the Harddrive is well and active.
    Does anyone please, please have any idea what I can do to make it behave normally again. And not least how to get rid of that folder.
    Please don't tell me I have to reformat it...please?

    Thanks for the reply.
    I did what you said and can confirm that there is a link to the hard drive under /Volumes/. However, where the links to my two partitions will take me directly to the partitions (Apple and Bootcamp), the Toshiba one will only show a Preview stating the Size of the disk (which incidentally, it states as being the size occupied.
    I tried deleting this Alias, but do not have the permission: "The operation can't be completed because you don't have permission to access some of the items".
    So I went back to Computer, got Info on the Toshiba and tried changing the Sharing & Permissions. Currently I have custom access:
    admin: Read & Write
    system: Read & Write
    Erik (Me): Read & Write
    everyone: Read only
    I used to also have (I deleted it):
    wheel: Read & Write
    I also made Erik (Me) the owner of the disk. I also tried ticking and unticking "ignore ownership on this volume".
    On my internal harddrive, Get Info states that I can "read and write". Nothing about Custom Access.
    In Disk Utility, when selecting my Airdisk (the only partition under 'Toshiba', there are apparently No owners enabled, and I am not allowed to verify or repair permissions under the First Aid tab.
    I notice this, because my internal (Apple partition) does have Owners Enabled and I am allowed to Verify and Repair disk permissions.
    Any ideas?
    I can unmount it and mount it, but still no difference.

  • The alias "Lacie2" can't be opened because the original item can't be found

    A very strange problem just developed. I have a Time Capsule with two external drives attached to it (they are actually two drives in a single enclosure) via USB. When I navigate to the drives, an alias is placed on the desktop. When I click on the alias, I get the message, "The alias “Lacie2” can’t be opened because the original item can’t be found." (I get the same message for the other drive, "Lacie1"). Now, here's the kicker: when I navigate through to the drives in a Finder window, everything is fine! I can access the drives and all contents. I do NOT get this same problem when I navigate to the Time Capsule itself, i.e., the alias placed on my desktop to the TC works fine when clicked. One more bit of information, the enclosure containing the two apparently misbehaving drives accidentally came unplugged a few days ago, so the drives spun down without being unmounted, etc. However, I don't use the drives every day, so I am not even sure they were mounted at the time. Also, I can't be certain this current problem started IMMEDIATELY thereafter, again because I don't access the drives every day and just can't remember.
    I have opened "Volumes" and cleaned out all the ghost/phantom drives in there, and it did not help (none of the ghosts referenced either of these drives). In case it makes a difference, I am booting the 64-bit kernel. Any ideas?

    I checked /Volumes again, but no ghost drives. When I select one of the aliases on the desktop and enter command+i, here is what the "server" field says in the popup:
    afp://Time Capsule Kay.afpovertcp.tcp.local/Lacie2
    When I open a finder window and navigate to the drive, here is the path to one of the folders there:
    afp://Time Capsule Kay.afpovertcp.tcp.local/Lacie2/Steve
    I don't know if this makes any difference, but when I mount that same drive on my G4 running OS X 10.4, the path is different:
    afp://Time-Capsule-Kay.local./Lacie2
    The G4 has always been plugged into the TC that the drives in question are also plugged into. Until recently, the MacBook Pro that is giving me the problems connected to my network via AirPort. It is now connected via Ethernet, plugged into an AirPort Extreme which the TC feeds off of via Ethernet as well. Perhaps that's why the paths are different.

  • Please help! The alias can't be opened because the original item can't be found. Portable Hard Drive, Macbook, OS 10.7

    Hi folks,
    Desperate for some help!
    I have a very cluttered, slow Macbook Pro running 10.7.5. Bought a 2TB WD My Passport for Mac (2TB) with the intention of transferring my many, many files and folders over to it, to increase my memory and boost the performance of my Macbook. (Also handy to have files on the go).sktop
    I transferred everything (all files off desktop, documents, photos etc) using drag and drop.
    Then I trashed all the files, but did NOT empty Trash because I wanted to check the process had worked
    Now, when I plug in my hard drive, and open it up, all my files and folders are there, but with little arrows on the bottom left of the file/folder. When I go to open any one of them, I get this message:
    "The alias “X” can’t be opened because the original item can’t be found."
    I don't know what to do. Is this because of the way I dragged and dropped the files? I'm guessing so. Or is it because I still have the items in my Trash? (I'm obviously petrified of emptying the Trash now though) Is it because of my OS?
    Apologies, I'm a novice to this (hence why my 4 year old mbp is running so slowly; it's got 4 year's worth of work on it, and now I obviously don't even know how to transfer files properly to an external HD) but I'd really be ever so grateful for your help. I just want to successfully back up my files to this HD so my mpb runs faster. I'm now terrified I've corrupted my files. I don't even understand what an Alias is.
    Would love to hear from you! I'm totally new to these forums so hope I've posted right! Thanks!

    sibby22 wrote:
    ...Now, when I plug in my hard drive, and open it up, all my files and folders are there, but with little arrows on the bottom left of the file/folder. When I go to open any one of them, I get this message:
    "The alias “X” can’t be opened because the original item can’t be found."
    It sounds like what got created on your external is a collection of aliases which point to the original files and folders but aren't actually copies of the files and folders themselves. The original items have been moved to the trash so even if they could be found, they couldn't be opened. As a test, pick a file (not a folder) on the external that should be large and see what size it actually is (Get Info). Aliases are smaller so you can tell the difference apart from that little arrow (the Get Info box will also identify the file as an alias). Dragging the files to the external should have automatically created copies rather than aliases unless you held down the Command and Option keys while dragging.
    In any case, you were wise not to empty the trash; to be safe get those important files back out of the Trash so you can start over. But this time, try moving a few at a time and let us know what happens.

  • "The alias can't be opened because the original item can't be found"

    Hello,
    I use many alias folders to take advantage of copy.com applications feature which allows you to have aliases in the "Copy" folder (i.e. Dropbox doesn't) and sync them with the cloud. It's an easy backup solution.
    My problem is that very often most of these aliases stop working. Double clicking pops out the message "The alias can't be opened because the original item cant' be found" even if the original file/files have never been moved neither renamend.
    Googling and searching in the forum suggested to check and fix premissions with disk utility. I did it but nothing was solved. I use to do this every week since I noticed that Disk Utility always find something corrupted.
    What can I do?
    I have a mbp mid 2009 with ML 10.8.5.
    I don't know if the hdd is going to fail (since utility disk always find something wrong), is there someway to test it?
    Thanks for your help,
    Andrea

    As an experiment, pick some sample Aliases that seem to constantly break, and replace them with symbolic links (a Unix feature).
    Either do this via an Applications -> Utilities -> Terminal session
    ln -s "drag_and_drop_file_or_folder_from_finder_here"  "drag_and_drop_destination_folder_here"
    Or get a GUI utility to make symlinks
    <https://www.macupdate.com/find/mac/symlink>
    Now see if the symlinks work and do not get corrupted.
    If Symlinks work long term, then replace the rest of the Aliases you are using for copy.com with symlinks.
    Message was edited by: BobHarris

  • The alias can't be opened because the original item can't be found - After USB Flash Drive transfer

    I've seen a couple of threads about this message, but none dealing with my simple issue:
    I get this message: "The alias can't be opened because the original item can't be found" -- AFTER TRANSFERRING THE FILE IN QUESTION VIA FLASH DRIVE.
    I thought, maybe the "original item" hadn't been completely copied from the drive, so I tried opening the file again this time with the drive still plugged into the laptop--but again, the message came up and I couldn't open it.
    What's the deal?
    The files I'm transferring:
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    a 105MB application
    (btw, the application is called "VLC", which is a file playing app that works on my desktop, and I want it on my laptop so that I can play movie files like .mkv, which is the other file I'm transferring...but that doesn't make any difference, I think. No, I can't just download the movie and the app right onto the laptop...I don't have wifi right now...='[...)

    I had been dragging straight from the desktop into the USB window. Eventually, I opened up finder and went to Desktop there, and when I dragged the files from there into the USB window, it worked. Now it took a while to move the files into the USB, which was a sign that they were actually being moved.

  • Did I miss something in the fine print? I installed Lion and and come to find out, I can no longer open any Word documents or Excel spreadsheets as they are no longer supported (being PowerPC apps).  Seriously?!?!?!?!!   What are my alternatives?

    Did I miss something in the fine print? I installed Lion and and come to find out, I can no longer open any Word documents or Excel spreadsheets as they are no longer supported (apparently because they are PowerPC apps).  Seriously?!?!?!?!!   What are my alternatives?

    Hi Mary and Matthew
    You might find it helpful to "try before you buy" - there is a 30 day free trial offer for Office for Mac 2011, accessible from M's .com website.
    You may be able to use this period to open and resave your old documents in a format that enables you to switch instead to using Apple's iWorks apps moving forward.
    I initially intended to do something similar, but ended up buying Office as it provided an easier way (for me, at least) to continue working with years worth of old emails, letters, spreadsheets and other documents (from my PC days) without risking damage to their integrity, formatting, etc.

  • Cannot open one folder via my harddrive on my new macbook air, but opens find on old macbook. It says "can't be opened because you don't have permission to see its contents."

    Hey guys,
    trying to open a folder on my harddrive full of photos but it comes up with "can’t be opened because you don’t have permission to see its contents."
    ive tried making all permissions 'read & write' on both computers and ive also tried clicking the lock in get info section on both computers.
    all the other folders on the harddrive containing photos are fine to open just this one for some reason
    help please
    cheeeeers

    Hey elmsy,
    Here is an article with some helpful information about troubleshooting permissions issues in OS X:
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    http://support.apple.com/kb/HT2963
    Thanks for coming to the Apple Support Communities!
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    Braden

  • Time Capsule / Leopard 10.5.8 / Time Machine / Disk can't be opened because the original item can't be found / OSStatus error -6602

    Hi,
    I'm facing a big issue with Time Machine on my Mac Book running Leopard 10.5.8 (build 9L31a) and my Time Capsule (firmware 7.6.1 (76100.4)).
    I have searched a lot (during 3 days !!) to find a solution but no luck !
    I have the same syntoms as described by LUNY in this thread: https://discussions.apple.com/message/9364556#9364556
    To quickly summarize:
    My MacBook was configured to use my Time Capsule as backup disk. Everything went fine during 2 years and then one day I suddently got problems with time machine !
    Time Machine was unable to access my Time Capsule. Moreover it was drastically slowing down my MacBook !
    So:
    1. I stopped Time Machine and tried to change the backup disk: every time I chose my Time Capsule Disk, I got a OSStatus error -6602
    2. Then, I tried to access my Time Capsule from the Finder -> slow and then got this message 'Disk can't be opened because the original item can't be found'
    3. I searched in the logs for the specific reason and I found:
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          myMacBook /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder[198]: NetworkNode::handleMountCallBack returned -6602 (the same error)
          myMacBook ReportCrash[358]: Saved crashreport to /Library/Logs/CrashReporter/kextload_2012-12-30-112946_myMacBook.crash using uid: 0 gid: 0, euid: 0 egid: 0
       - In CrashReporter (/Library/Logs/CrashReporter/): i see the problem coming from kextload with this exception:
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           Exception Codes: 0x000000000000000a, 0x000000000122d000
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       result -> mount_afp: AFPMountURL returned error 19, errno is 19
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    On the other hand, and this is the really weird part of the issue, my time capsule disk works well when I mount it with SMB protocol !!! (Or when I access it with a Windows XP machine).
    So, the workaround is: mount -t smbfs //admin:[email protected]/Data /Volumes/termSMBData/
    Or, in Finder -> Connect to server and there use the URL: smb://xxx.xxx.xxx.xxx/Data
    Not sure what is going on ... but I pretty sure that's a bug and not a hardware problem.
    Is there someone who has already found a solution for this kind of behaviour ?
    It would avoid me a lot of headaches and improve the support for this kind of problem.
    Thanks !!!
    Greetz
    A Belgian boy

    JoBidun wrote:
    Thanks a lot for this really quick reply.
    When you say: "I would though go back to 7.5.2 firmware." Do you mean a reset to factory default ?
    Greetz
    NO, your time capsule is running 7.6.1 but it is built with AFP following increased security for LION.. that is not required or available in Leopard.. so there is no point.. it is also not as stable on the older hardware.. at least in my experience.. I have repaired about 200 of the suckers so I do see a few.
    When you select firmware update in the airport utility.. hold the option key.. all valid firmware versions for your TC then show up.. not only upgrades.. select 7.5.2 and upgrade to that.
    Do a factory reset when you do it is a good idea though.. start off again.
    And do reset of TM.. A4 in pondini.
    See if it helps.
    Oh, the TC will continually complain about needing a firmware update.. turn off automatic checking of updates.. it will still annoy you for fun every few weeks but that is better than daily.

  • The folder "com.apple.TCC" can't be opened because you don't have permission to see its contents.

    I've noticed a folder with a 'no access' sign on it's bottom right corner - com.apple.TCC - and when i try to open it it says "The folder “com.apple.TCC” can’t be opened because you don’t have permission to see its contents."
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    Also, as of this afternoon, I can't two finger scroll on any web browser?
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    Back up all data.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
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    Copy the selected text to the Clipboard by pressing the key combination command-C.
    Launch the Terminal application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
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    You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
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  • I can't connect to the drive on my airport time machine and am receiving the message: "AirPort Time Capsule" can't be opened because the original item can't be found.

    Time capsule has been working perfectly for months.
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  • "The folder can't be open because you don't have permission to see it?

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  • I am trying to install the driver for a Wacom Bamboo Pad. The dmg from Wacom downloadsand will opens, but when I try to install it the message "Install Wacom Tablet.pkg" can't be opened because the Identity of the developer cannot be confirmed"

    iMac late 2009 3,06GHz Intel Core Duo; 500gb hard drive, 12gb memory. OS X 10.8.5 (Mountain Lion)
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    Many Thanks, Kurt.
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    I shall save it somewhere VERY safe now in case this happens again …
    You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
    Best wishes
    OllyanDinah

  • HT201250 i'm getting message: can't be opened because you don't have permission to see its contents. and he operation can't be completed because an unexpected error occurred (error code -8003).

    I took my computer in to have the Backup restored onto my computer after having a new harddrive put onto my 1year 1/2 old MacBook Pro. When i got it home there was a new User that i had to logout of to getting into my normal user. Don't know why this was, just figured the Mac guys that installed my backup did this for some odd reason. Today i could not open any of my files in the backup on the time machine. All the folder had line going thought them and when i clicked on them I revieved this message: can’t be opened because you don’t have permission to see its contents. After talking with that same mac store. I decided to just delete all the files out of the time machine as it was just put back on my computer and i have everything i need. Hours later when i tried to empty the trash i got this messsage: the operation can’t be completed because an unexpected error occurred (error code -8003).
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    While you see a single trash can, in reality there are trash folders on each mounted volume.  I don't use TM but what you are describing implies that a TM drive is no different with the way trash is treated.  So when the TM is unmounted the trash folder on there is gone and thus the trash looks empty.  Remount the drive, the trash folder on it now causes the trashcan to look like something is in it.
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  • App Store can no longer be opened.  Immediate crash and error message "App Store can not be opened because of a problem"

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