Searching for devices in CM produces varied results
Hello,
Got a strange issue that i need some direction in resolving.
When we perform a search for a device in CM using the computer name the device doesn't show up, if i then get the Unique ID using CM support centre and search with that it appears but with a completely different device name. Looking at the properties it
shows a few correct properties (MAC, IP, User ect.) but all other properties are from other devices so far 3 different computers.
Now it gets even stranger, if i then perform the original search for the computer name it appears, the properties are still incorrect but it actually shows up.
Let me know if anything is unclear, any help would be great.
Hi Joyce,
Sorry for the delay in responding.
I have not checked the database directly ill do that today. A few other things I have found there are a few workstations with duplicate uniquie ID's listed in the SMSCFG.ini file under c:\windows, these machines are the machines that show incorrect information
in the CM console.
I downloaded another copy of windows and used the .wim to build / rebuild a few test machines and found that these display correctly. I'm not sure if the image we have been using was causing the problem but so far this seems to have sorted it. If anyone
can shed some light on this it would be great
Thanks,
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