Searching in Skype for Business (Lync) and GAL and Outlook

Post transferred to the Features: Using Skype in Your Business message board.

Hi,
Base on my knowledge, it can be the issue of driver. Please try to uninstall the default Sound Card, VGA Device/Video Card, Graphic Card. Then rescan the system to reinstall these driver, and rebooted.
Then test the issue again.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Similar Messages

Skype for Business & Lync : Contact icons not appe...

In our environment we have several users that are using Skype for Business, and the rest using Lync.
We have noticed that when migrating our users over to Skype for Business, the contact functionality that shows "icons" next to each person's name is now blank.
As an example, my personal icon shows up for me but none of my contacts show their customized pictures.
Lync users can see my icon and can see everyone elses.
Thank you

Hi Alan Dooley,
Have you tried to create a new desktop shortcut ?
In addition, you can try to follow the FAQ below to rebuild the icon cache.
https://social.technet.microsoft.com/Forums/windows/en-US/bea47202-d869-4155-8c8f-2a5b8bd7be1d/forum-faqhow-to-rebuild-icon-cache
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Skype for business/ Lync feature request

I know that Lync will soon be rebranded as 'Skype for Business' so it would be nice if this was a feature.
A useful feature would be if you could set what your bitrate was for your Lync Video call. For example, I have multiple sites with synchronous 50Mbit connections, I don't need Lync to auto change the quality. I need it to remain HD. I have the bandwidth
for it. I know other VC systems have the ability to set bitrates, so I think it would be a useful feature for Lync to incorporate. What do you guys think? Also, if we had CBR or less VBR 2-5Mbit. It would be a much better system for newscasting and the likes.

Hi,
I have recorded this request and thank you for your advice. Currently I can't guarantee this will be added, but please be assured that any improvements in the product are based on users' requirements. Our developers strive to capture Microsoft users' ideas
and are working hard to create a more powerful and easy-to-use product.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Skype for business Click-to-Run and Windows Installer

Hey all, I am trying to install Skype for business but I am unable.I've downloaded the installer from my 365 portal and now I am receiving: Uninstalling the Office suite is no option. Is there a regular Skype business installer available?It's nowhere to be found it seems... Any ideas?Cheers,Arie

Dear Readers,
Please see these FAQ's and information on how to obtain support for the Skype for Business product:
https://support.office.com/en-us/article/Lync-is-now-Skype-for-Business-%e2%80%94-see-what-s-new-aba02d7e-c801-4a82-bccd-e7207240f612?ui=en-US&rs=en-US&ad=US
https://support.office.com/home/contact
Office 365 for business
Find answers in the Office 365 community forums
Start your request online
Office 365 admins can submit a service request or contact Support by phone:
Sign in to Office 365 with your Office 365 user ID.
Click Admin > Support.
Need to talk to a person?
Get the admin support phone number.
Contact support
I need more help
If you still have an issue with your Office installation with Office 365 for business, choose a Support resource below.
Best regards,
Elaine

Skype for business Click-to-Run and Windows Instal...

Hey all,
I am trying to install Skype for business but I am unable.
I've downloaded the installer from my 365 portal and now I am receiving:
Uninstalling the Office suite is no option. Is there a regular Skype business installer available?
It's nowhere to be found it seems...
Any ideas?
Cheers,
Arie

Dear Readers,
Please see these FAQ's and information on how to obtain support for the Skype for Business product:
https://support.office.com/en-us/article/Lync-is-now-Skype-for-Business-%e2%80%94-see-what-s-new-aba02d7e-c801-4a82-bccd-e7207240f612?ui=en-US&rs=en-US&ad=US
https://support.office.com/home/contact
Office 365 for business
Find answers in the Office 365 community forums
Start your request online
Office 365 admins can submit a service request or contact Support by phone:
Sign in to Office 365 with your Office 365 user ID.
Click Admin > Support.
Need to talk to a person?
Get the admin support phone number.
Contact support
I need more help
If you still have an issue with your Office installation with Office 365 for business, choose a Support resource below.
Best regards,
Elaine

After Skype for Business: Meeting Options set in Outlook are not used in the Meetings

Hi everyone,
after the Update from Lync 2013 to the Skype for Business 2015 Client, I noticed that the Meeting Options you can set within Outlook (for example who needs to wait in the waiting room, is not used in the actual meeting.
Although the settings are persistent within Outlook, for every Meeting I currently must make sure that I am starting it before everyone else and set the same settings again within the meeting with the SfB Client.
Can someone confirm this behaviour? If yes, is this already known and a fix under way? Especially when you invite externals, sometimes I appreciate it if I need to approve them to pull them into the actual meeting instead of everyone just joining in midst
conversation or while you are preparing something.

Hi,
Would you please elaborate the "actual meeting" (Meet Now?)?
If you mean actual meeting to be Meet Now, it is the normal situation. The SFB meeting options set on Outlook will not affect the setting by Meet Now. You need to set the meeting option through SFB client when creating a "Meet Now" meeting.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Skype for Business (Lync) search support?

S4B was launched a month ago.
Skype desktop client was recently updated to support federated Lync contacts search.
Any ETA on update for Skype.app hitting the AppStore?

Hi,
I have recorded this request and thank you for your advice. Currently I can't guarantee this will be added, but please be assured that any improvements in the product are based on users' requirements. Our developers strive to capture Microsoft users' ideas
and are working hard to create a more powerful and easy-to-use product.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Skype for Business & Lync Basic 2013 crashing when go to message someone.

Hi, I have been trying to sort this out for a couple of weeks now.
What happens is when I go to message someone in the client it crashes straight away and then goes to windows error reporting.
The only information in the event viewer is the following; I have also tried to uninstall/reinstall several times.
Faulting application name: lync.exe, version: 15.0.4707.1000, time stamp: 0x54f6942a
Faulting module name: lync.exe, version: 15.0.4707.1000, time stamp: 0x54f6942a
Exception code: 0xc0000005
Fault offset: 0x00c30000
Faulting process id: 0x724
Faulting application start time: 0x01d066104f62b9bf
Faulting application path: C:\Program Files\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Program Files\Microsoft Office\Office15\lync.exe
Report Id: 904229a6-d203-11e4-9afc-643150475a11
This is from the event viewer for this occurance.
The previous one was the following;
Faulting application name: lync.exe, version: 15.0.4707.1000, time stamp: 0x54f6942a
Faulting module name: dbghelp.dll, version: 6.11.1.402, time stamp: 0x49839544
Exception code: 0xc0000005
Fault offset: 0x000e0000
Faulting process id: 0xbdc
Faulting application start time: 0x01d0660e7301a4f1
Faulting application path: C:\Program Files\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Program Files\Microsoft Office\Office15\dbghelp.dll
Report Id: bb37d9da-d201-11e4-9afc-643150475a11
I am really desperate to get this working as we will be using this constantly with our telephone system once integrated.
Thanks
Karl

Hi,
Base on my knowledge, it can be the issue of driver. Please try to uninstall the default Sound Card, VGA Device/Video Card, Graphic Card. Then rescan the system to reinstall these driver, and rebooted.
Then test the issue again.
Best Regards,
Eason Huang
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Eason Huang
TechNet Community Support

Skype for Business bug - changing custom locations

Just transitioned from Lync to Skype for Business and have noticed this issue on multiple workstations following the switch. Sometimes I am unable to change my custom location using the steps explained by the office support guide here: https://support.office.com/en-us/article/Set-change-or-hide-your-location-in-Skype-for-Business-Lync-9d8b0e1c-c51d-42cc-a035-918e2ec47f66. Entering a free-form location, as well as selecting from a previous entered location does not seem to be working correctly. The input box will always appear as if I'm still entering text. Hitting enter, tab, clicking in a different portion of the application, closing the application, or restarting the application does not seem to make the status persist. Occasionally, this works as expected, but most of the time I am unable to save my location.

Hi,
This Community is only dealing with Skype (the consumer product) and not Skype for Business. Best to start with Skype for Business support, e.g. here: https://support.office.com/en-us/article/Set-change-or-hide-your-location-in-Skype-for-Business-Lync--9d8b0e1c-c51d-42cc-a035-918e2ec47f66?ui=en-US&rs=en-US&ad=US

Skype for Business integration?

Hi. I work for a small company. We have a few members of staff in the UK who work from home and the rest are in an office in the US. In the UK, we use the Skype Number as our 'office' number and have Skype credit for making calls.
Our IT person in the US wants to get everyone using Skype for Business as we now have this as part of our Office 365 subscription with Office, Exchange etc.
My question is thus whether I can get any of the Skye Number and Skype credit features on the Skype for Business account? I've searched high-and-low and it doesn't look like we can, so I thought I'd post here and see if anyone can help me with a definitive answer.
Thanks!

justj wrote:
My question is thus whether I can get any of the Skye Number and Skype credit features on the Skype for Business account?
Hello and welcome to the Skype Community.
There should be no reason why not. We'll check and advise. Have you tried and received an error message?
https://support.skype.com/en/faq/FA34551/what-s-the-difference-between-skype-and-skype-for-business
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Install Skype for Business with Business Essencial...

Hi,
I was wondering if I Bought the Business Essencial account of Office365 will I be able to install in my PC Skype for BUiness... I have this question since this "plan" in all online, I was wondering how Skype for Buiness would funciton.

We are just getting settled with our Office 365 Business Premium accounts and are looking at the Skype for Business app. It looks great for chat and conferencing except for the fact that you can't have meeting attendees dial in by phone. We definitely need this feature!
I've read that you can do something with a Skype/Lync server on-prem or can pay a 3rd party to add MS-certified conferencing but we don't want the extra hassle or expense, especially since we have an in-house PBX that is currently handing our conference bridge needs very well (even with Gotomeeting - our current meeting software).
Am I missing something or are these our only options? How have people switched to Skype for Business/Lync for all their conferencing needs?
This topic first appeared in the Spiceworks Community

Skype for Business - Skype search Directory

Hi all,
we use Office pro plus from office 365. However, we have our on-premise Lync servers since we use enterprise voice.
As of yesterday, I have got the Skype for Business and it looks great. All demos show that with Skype for Business we will be able to search Skype contacts right from the search box. In my case I can not search regular skype users from Skype for Business
client. Does anyone know what could be the reason?
Thanks,

The server is due out on May 1st, but I'm not sure there's an article yet... I can't find one. It would be in here somewhere I'd think when it exists:
https://technet.microsoft.com/en-us/library/gg398616.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Skype vs Skype for Business Directory Search

Our company uses Office 365 and recently the Lync option was converted to Skype for Business which wasn't very hard for our company to adjust to even with the sudden change. But we have been wanting to use the Skype for Business to conduct mettings with Skype Users. After doing research to find instructions for adding a Skype User to Skype for Business I found out we need the Skype Directory selection beside My Contacts when searching a User. My problem is when I start typing in a Skype User only the My Contacts tab is displayed and no Skype Directory tab. How can I get this functionality enabled or when will this functionality be working?

WGordon wrote:
Our company uses Office 365 and recently the Lync option was converted to Skype for Business which wasn't very hard for our company to adjust to even with the sudden change. But we have been wanting to use the Skype for Business to conduct mettings with Skype Users. After doing research to find instructions for adding a Skype User to Skype for Business I found out we need the Skype Directory selection beside My Contacts when searching a User. My problem is when I start typing in a Skype User only the My Contacts tab is displayed and no Skype Directory tab. How can I get this functionality enabled or when will this functionality be working?Did you ever get a resolution?

Lync Recordings disappeared after upgrade to Skype for Business

I had recorded some training sessions while my company was still using Lync. I recently upgraded to Skype of Business and can no longer find my recordings. Searching for *.mp4 files yields nothing. Where did my recorded training sessions go? Should they not still be accessible via Skype? Thanks in advance for any assistance out there!

Hi,
As far as I can tell for now, no.
Currently there is only a preview version of Skype for Business, you can download it from this link below:
https://www.microsoft.com/en-us/evalcenter/evaluate-skype-for-business
Anyway, Lync will surely be upgraded to Skype for Business gradually in future updates or versions, please keep focusing on our products.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Lync 2013 - Skype for business User Interface

Hello,
We are using Lync 2013 with Lync 2013 server with CU from August 2014 (so not ready for Skype for Business).
I have installed latest Desktop Updates for Windows and Office, and now everytime we log on we get the Skype for Business UI with the question to restart the client with the Lync UI.
I have followed the recommendation in this article:
https://technet.microsoft.com/library/dn954919.aspx
I have set this:
In the [HKEY_CURRENT_USER\Software\Microsoft\Office\Lync] key, create a new
Binary value.
The Value name must be EnableSkypeUI, and the
Value data must be set to 00 00 00 00.
But this settings seems to be completely ignored... doesn't do anything.
We can't set the policy on the server, as the server is not yet up-to-date and doesn't know about a Skype UI policy.
Can somebody please tell me how I can start the updated Lync / Skype for Business client with the Lync UI as a default (without disturbing the user with the restart-the-client pop-up)?
Thanks a lot!

Hi,
As mentioned the Lync Server is not up-to-date, based on my knowledge this is why the issue occurs.
Please refer to this article below:
https://technet.microsoft.com/library/dn954919.aspx
You can configure the client experience only if you are running Lync Server 2013 with the December 2014 Cumulative Update (5.0.8308.857) or later installed. The latest one is:
KB 3036869 February 2015 Cumulative Update 5.0.8308.871 for Lync Server 2013 Core Management Server.
You can specify the client experience the users in your organization will see by using the
Set-CSClientPolicy cmdlet with the EnableSkypeUI parameter:
Set-CsClientPolicy -Identity Global -EnableSkypeUI $true
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Searching in Skype for Business (Lync) and GAL and Outlook

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