Searching OnDemand for Premium Channels I subscribe to.

Hello,
I just switched from DirecTv to Fios. So far so good, minus one issue, when I search for movies through the search function, the only results I get are the movies available for rent or buy. This is VERY frustrating, especially coming from DirecTv who made it so easy to search.
I am subscribed to every premium movie channel, HBO Showtime, Ect.
Has anyone figured this one out? Or is there possibly a fix in the works? Or is this just how it is with Fios?
Thanks!
Rob

Bennero wrote:
Hello,
I just switched from DirecTv to Fios. So far so good, minus one issue, when I search for movies through the search function, the only results I get are the movies available for rent or buy. This is VERY frustrating, especially coming from DirecTv who made it so easy to search.
I am subscribed to every premium movie channel, HBO Showtime, Ect.
Has anyone figured this one out? Or is there possibly a fix in the works? Or is this just how it is with Fios?
Thanks!
Rob
I just searched a movie on HBO (to which I subscribe) and the movie showed up in the search results in both the live area and the on-demand area. I'm not sure why you're not getting the result I am, but the search results do include premium channel on-deman results for me.

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How do I record sports for one specific team for the channels I subscribe?

For example, I want to record all the Golden State Warriors games that occur on HDTV or if not available on HDTV then record them on normal TV, without recording blank channels that I are not on my subscription or a lot of superfluous programs that use some of the key words but aren't the game itself. If I record a series for the key word search "Golden State Warriors" or "Golden State" or "Golden State NBA" I miss games, record some non-game programs, or record channels that are blacked out to me. I could do more selective searches with TiVo so that I just got the games I wanted, but I can't find enough granularity in the Comcast DVR system to record Warriors, Giants, or 49ers games. The closest I can come is to save these searches, and every few days sit down and manually scan through all the items the return and select the right ones! Even dong that, none of the searches turned up yesterday's Warriors game on 720 at &;30pm. So I assumed it wasn't televised. But I happened to look at channel 720 that evening - and the game was there! What's going on? The Comcast system seems to work fine for the simple task of recording a TV sitcom series such as Chuck or The Mentalist. But to record the games of my favorite sports teams requires a DVR system that can find the games on whatever channel they are on, and only record those channels which I subscribe to. Any suggestions on how best to record my favorite teams using the Comcast DVR?

So I was able to find my teams and set them up as favorites... but the recording options are very limited. For example I can only record all shows that this team is listed, once per day, or once per week. The problem with the once per day option is that it records the very first time the team shows up in a show title. So for example it records the pre-game show and not the game (this would be a baseball team). And the problem with once per week is the same thing. If there is a program that has a football team listed before Sunday arrives then it records that show and not the game! All I want to do is record all the games the first time they air! Is that so hard? Also, for some reason it won't let me set up a series recording for my teams nightly replay on COMCAST SPORTS NET! For crying out loud your sports channel does a nightly replay of my baseball team and it won't let me record it as a series. I even tried setting up a manual recording sessions but guess what... It does not have the option to do it every night. So I can only manually record one day then I have to set up another one each night. Which ends up being the same as not being able to record the series. Basically Comcast has not figured out a way for sports fans to record their favorite teams as a series. Instead you either record EVERY show that has that team in the title (which includes things like celebrity golf shootouts, pre-game shows, replays, discussions shows, etc...) or you have to hit the record button for every game (and for baseball that means doing it almost every day). So, is there some solution I am missing?

Cable Card issue: Can't view premium channels

I recently switched from Comcast to FIOS, and have been very happy with the new services so far. One thing that has been driving me crazy however, is that I can't get my cablecard to view any of the premium channels I subscribe to.
It looks like there's an issue with activation, but everytime I call the FIOS tech support they say that it looks good on their end. However if I look at the status of my cable card it says:
Authentication: Success
Authorization: Needed
If I look at the log for my device when I try to tune a premium channel, it shows:
20121224-17:16:58 CableCARD: Tuner0: vchannel 850 (225MHz-734) access = not-subscribed
I'm using a HD Prime Homerun network tuner, however I also have a STB in the house, and it tunes those channels perfectly.
The FIOS tech support guys/gals I've talked with, don't seem to be too up to speed on cable cards, and even tried to forward my call to TIVO support (the TIVO support person was just as confused as I was, since I told them that it wasn't a TIVO that I was using).
Any ideas?
Edit: Also wanted to add, that one FIOS support tech suggested that the card was defective, so I did swap out for a new card, but the new card is acting exactly like the old one.

Hubrisnxs - Thanks for the message. . . I've definitely been giving those numbers out everytime I call in, but maybe I just need to keep trying until I get someone who can push the magic buttons. I know these cable cards are somewhat finicky, but it's definitely frustrating to spend hours on the phone without getting things working.

Premium Channel Suggestions...

I love my Verizon Fios.. I had the other.. I'm pleased with Fios.. however I cannot stand it's Premium Channel Selections..
Verizon's Premium Channel selections are horrible. I pay for all of the premium channels.. and there is not ONE movie I want to watch.. ok so HBO added avatar.. I've watched it.. now what.. nothing.. their HBO list is short, they show the same movies on Stars, Showtime, Epix, Encore all of their premium channels over and over and over and over, for years..... I mean years.. these movies like "Castaway" have been on premium channels for freaking years..... not to mention that they add to their "list of movies" Avatar.. behind the scenes as a movie choice.. really???? who cares whats behind the scenes.. ADD MORE MOVIES and change them more often.. I pay for it!!!!! .. I'm getting very annoyed at paying top dollar for NOTHING and in this economy saving my money helps.. So.. do I drop all premium channels and download movies on my WII through netflix for 9 bucks a month.. this is sooo tempting.
I also think there are classic timeless movies from the 50's 60's 70's that should be aired on a premium "Classic's only Channel" Movies like Summer of 42, Love Story, or old Elvis/Jerry Lewis Movies. I pay for Premium channels.. and NEVER watch anything.. the movies I do see that I want to watch COST ME MONEY... my verizon Bill is already over 200 dollars a month.. why do I have to pay more.. it's ridiculous.. really..
Please.... ....

Jumpin68 is correct. Verizon has NOTHING to do with content. Just as Verizon is not the one who alter the movies. Content and elimination of picture information are done totally by HBO, Max, and Starz. (Showtime, HDNet Movies, and MGM-HD are the ONLY HD channels showing films as they were intended to be seen...uncut and unaltered. Any complaints about movie selection should be directed to the specific channels
j
jumpin68ny wrote:
Correct me if I'm wrong but doesn't the actual channel provider decide what movies are available. Verizon is only rebroadcasting what they are receiving. Am i missing something here, not sure why Verizon is at fault for lack of movies you would enjoy.

Hp s2031 monitor will not receive premium channels from cable tv, due to hdcp. what to do?

I am moving to a building with only cable tv reception. I plan on ditching an old, huge (not flat screen) tv and will use my hp s2031 monitor with a tv tuner that will receive from a cable connection. I will gladly pay for premium channels like hbo, starz, etc., but my hp s2031 monitor has HDCP, which apparently will block premium channels. Am I incorrect? Surely hp has a fix for people who are willing to pay for content. I cannot afford a new monitor, and I do not want to lug my current giant to the new location. The screen on my laptop is much smaller.
This question was solved.
View Solution.

You are incorrect. HDCP (high definition content protect) prevents HD content from being sent over analog signaling. Since your HP s2031 monitor has both VGA (analog) and DVI-D (digital) inputs, you will need to use the DVI-D input to watch HD content. Your cable box will most likely have a HDMI output. To use this with your monitor will require a HDMI-to-DVI cable.
Frank
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Free Premium Channels for 3 Months

On Saturday 11/13/2010 I was contacted by telephone that the 10 premium channels package was being added to my FIOS package for free for 3 Months.
As of today 11/17/2010 no channels have been added.
If for some reason I am not illegible for this package,why would Verizon call me and verify a lot of information.
There was three or four calls made before we actually made contact.
With the competition with Comcast and Satellite,this is not good Customer Service behavior
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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

[svn] 3687: Add some messaging tests for scenarios that involve subscribing to a destination , disconnecting from the channel currently being used and resubscribing to the destination .

Revision: 3687
Author: [email protected]
Date: 2008-10-16 11:23:39 -0700 (Thu, 16 Oct 2008)
Log Message:
Add some messaging tests for scenarios that involve subscribing to a destination, disconnecting from the channel currently being used and resubscribing to the destination. There is an issue that is causing the streaming/multipleDisconnectsResubscribesTest.mxml test to fail that I will log a bug for.
Added Paths:
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/disconnectResubscribeJMSTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/disconnectResubscribeTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/multipleDisconnectsResubscribesTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/disconnectResubscribeJMSTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/disconnectResubscribeTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/multipleDisconnectsResubscribesTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/disconnectResubscribeJMSTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/disconnectResubscribeTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/multipleDisconnectsResubscribesTest.mxml

Revision: 3687
Author: [email protected]
Date: 2008-10-16 11:23:39 -0700 (Thu, 16 Oct 2008)
Log Message:
Add some messaging tests for scenarios that involve subscribing to a destination, disconnecting from the channel currently being used and resubscribing to the destination. There is an issue that is causing the streaming/multipleDisconnectsResubscribesTest.mxml test to fail that I will log a bug for.
Added Paths:
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/disconnectResubscribeJMSTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/disconnectResubscribeTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/longpolling/multipleDisconnectsResubscribesTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/disconnectResubscribeJMSTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/disconnectResubscribeTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/polling/multipleDisconnectsResubscribesTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/disconnectResubscribeJMSTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/disconnectResubscribeTest.mxml
blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/messagingService/unsubscribeScen arios/streaming/multipleDisconnectsResubscribesTest.mxml

Can't get 40rv525r to search for digital channels

I'm trying to get digital channels on a 40rv525r, but I can't make it search for digital channels. After it searches (and oesn't find) any analog channels, it stops without searching for any digtal channels, and since there no longer are any analog channels, I can't aget any public broadcast channels.

Take a look at the user's guide here.
Page 29 (30 of the .pdf) contains a section called "Configuring the antenna input source for the ANT/CABLE terminal."
You can also set it to digital mode only. See page 37 (38 of the .pdf).
For more help, you can contact customer support at (800) 631-3811.
- Peter

Free Premium channels?

I have noticed that pretty much all of the premium channels are active for me along with their on-demand. I did some searching on the internet cause i was worried i was going to be charged for these subscriptions that I didn't sign up for and i found the free previews till April 2nd (for HBO specifically) http://forums.verizon.com/t5/Verizon-at-Home/FiOS-Free-Previews-Movies-amp-More/ba-p/424701 Now it is April 3rd and It still shows free on demand for HBO still... I hope that you didn't expect an opt-out of every premium channel given during the free preview. Can someone please clarify, did the free preview get extended (specifically, for HBO) or am I going to have to call in and fight to not pay a subscription fee that I never subscribed to? I have just changed to Fios and our contract says that we get showtime for 2 years, it doesn't mention HBO or anything else. Thanks!
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Problems with premium channels added

I've been having nothing but problems trying to add channels to my package. I went online yesterday & saw they were doing the 50% off for 12 months promo for their different movie packages and I went ahead and added the Showtime/Starz for $8.50/month. It never came on last night. I called and was told that my local center is probably closed & that it would work in the morning. This morning it still didn't work so I called the # given to me last night (1-888-978-2176) which got me nowhere. I was told my acct# is invalid and that I'm not even eligible for Fios in my area (which I've had for a year & a half.) After getting my address wrong several times, I was told I'd need to be called back (which I still haven't been.)
I then called 1-800-VERIZON and was told he didn't see anything about me adding these channels. I asked if he could go ahead and add them for me then and he said he could but it would be $9.99. I stated how it was $8.50 online and he said maybe it was an online promo and that he couldn't give it to me. I was then told that I could have Showtime OR Starz but not both. I told him that when you go to upgrade online Showtime/Starz for $8.49/month was clearly an option to which he really didn't seem to care and said that's not available in my area and I'd pretty much have to get each one seperately.
Sorry, part of this is to vent due to my frustration but another part is to see if this sounds right since I feel like I get a different story/response everytime I call customer service. I really wanted Showtime/Starz but I told him if this was the case to just sign me up for Showtime. Also if this is actually the case, that package should be removed from the options on the website. I also should've been notified that my online order had been cancelled.

I have the opposite problem - premium channels keep getting added without my permission or intention. I have a 4-yr-old son and I think he is playing with the remote while I'm at work. Apparently the FIOS STB will let you subscribe to any premium channels just by clicking a few buttons. So far I have had HBO and the Playboy channel and some Chinese channel (nobody speaks Chinese here) and something else.
I switched over from Comcast to Verizon's double-play last month, and now I'm really starting to regret it. It has been nothing but a headache, from adapters that don't work to this.

Premium Channels

Verizon's Premium Channel selections are horrible. I pay for all of the premium channels.. and there is not ONE movie I want to watch.. ok so HBO added avatar.. I've watched it.. now what.. nothing.. their HBO list is short, they show the same movies on Stars, Showtime, Epix, Encore all of their premium channels over and over and over and over, for years..... I mean years.. these movies like "Castaway" have been on premium channels for freaking years..... not to mention that they add to their "list of movies" Avatar.. behind the scenes as a movie choice.. really???? who cares whats behind the scenes.. ADD MORE MOVIES and change them more often.. I pay for it!!!!! .. I'm getting very annoyed at paying top dollar for NOTHING and in this economy saving my money helps.. So.. do I drop all premium channels and download movies on my WII through netflix for 9 bucks a month.. this is sooo tempting.

barrysu wrote:
I just bought the Vizio 42" screen with internet apps, and have been using netflicks as my movie provider ever since. You can't beat the price, or selection for $8 a month. And it's a flawless transition...if you have a wire-less router in your home, you simply enter the wep-key, and then the netflicks app, and easy peasy lemon squeezy!
Really...Netflix's on-line selection is far from exceptional. Hard to find ANYTHING worth seeing...because most studios don't want to license films to them. It's OK if you want some small indie flick, or a foreign film, or a cropped movie, or a box-office bomb.. Also, they do not offer full HD (only 720p compared to 1080i via OnDemand), and no 5.1 audio on the majority of devices. And the streaming itself can be iffy at times, depending on one's Internet speed. I use it...just because it's there and part of the disc subscription. But I'd HATE for that to be my sole movie provider.
That said, it is true that content depends on the provider and not Verizon. People should complain to HBO, MAX, and STARZ about content (as well as their policy of altering movies to eliminate picture information.).

Credit for Missing Channels

I am highly upset and I just spoke with a supervisor by the name of Braxton {edited for privacy}. I have not received over 100 channels since my account has been set up in april or may of 2014. I work full time, a business owner, full time student and a mother. I do not have time to go through 200 channels to make sure each channel is working. I noticed one channel said unavailable; bt this was the first time I ever had Verizon, so I was like ok no big deal. A month or so later I noticed the same channel stated unavailable, this is a channel I am subscribed to in my package. In October, I had sum time and went through all the channels I was supposed to have and noticed I did not have over 100 channels n which I called to report the situation. As of yesterday I had trouble shooting done again in which my box was reset 3 xs again. The tech agent (Braxton stated he could not give me the rep's name) stated this was a verizon issue and they would send an agent immediatedly to my home. He also mentioned for me to contact customer service and I would get a partial credit back from when I had service installed and also free premium channels. The technician came over today switch the box and it stil was not giving me channels then he switched out the main verizon box in my shed. He stated my box installed was a bad box. I called back to customer service, the customer service rep stated they could give me free HBO for a year which I am grateful for and then when I mentioned the credit as mentioned to me from the tech rep, the agent mentioned they could only do a partial for 3 months. I asked for the supervisor and he said they can only do three months. This is rediculous if I was not able to receive all the channels I have been paying for all these months. I was told that I could get a partial credit from when my service was installed because Verizon installed a bad cable box which should have been checked before the inital technician left. This is not my fault and I have no reason to lie about this situation. I would like the amount of credit that I am due. I have been on the phone with customer service/tech support approx. 6 hours or more due to this situation which is taking time and money away from me and my family. I will also be writing to Verizon Communications. How would you feel if you are paying hundrends of dollars for service you haven't received?

Hi jcabble00,
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Search to show premium subscriptions vice rent or buy.

When I search for movies, why doesn't Verizon show me that my subscription allows me to watch it free? Presently when I search it offers rentals or purchase of a movie, when I know I can get it for free on my premium channel subscription.

Not all content types are available in all countries, Apple can only sell content where the copyright holder has granted them a license to do so, and is some cases what a country's laws allows them to - a list of what is available where is shown on this page : http://support.apple.com/kb/TS3599

Trial Available for New Channels?

I see that FIOS is adding new channels, that is awesome.
It would be really good if we can have a trial for some period before subscribing to new channels.
Is there a possiblity of that?

Paddu wrote:
I see that FIOS is adding new channels, that is awesome.
It would be really good if we can have a trial for some period before subscribing to new channels.
Is there a possiblity of that?
Probably not. The only free previews I have seen were for premium movie channels. This includes both Verizon and previous cable provider.
I believe the reason for this is that Verizon is contractually obligated to pay the content provider for each viewer who has it available, even if they do not watch it. Premium content providers periodically waive that requirement to gain new subscribers.

SAP audio language not working for *any* channels. Useless tech already came out!

Just got the FIOS service this Friday.
I'm very happy with the internet. Very fast!
The TV, I'm not so happy about.
Having come from AT&T U-Verse, and Time Warner Cable before that, I've gotten used to having the HBO channel lineup (or any premium channels like Showtime/Cinemax/etc) and being able to easily switch between English and Spanish audio. So far, between 6 calls to customer service (each one of them telling me it's possible), and one extremely clueless tech that just left my home after only 5 minutes, I've not been able to do this.
I can SEE the option for SAP! I KNOW HBO offers Spanish audio for its' non-HBO Latino channels. I also know that not all movies have Spanish audio, but the majority of new HBO movies do.
A guy on the phone on Saturday had me convinced that to watch HBO channels with Spanish audio, I had to purchase your Spanish package that comes with extra Spanish channels. I thought this was ridiculous -- since I've already got a PREMIUM package, why in the world would I need to get another package to listen to that premium one in Spanish?! Anyways, I got the package and still no Spanish HBO.
The tech that came and left in 5 minutes changed the channel to HBO Latino and said, "Here, it's working". I pointed out that HBO Latino is not what I meant - none of the other HBO channels have Spanish, althought we could see they said SAP.
What gives, Verizon? This, coupled with the fact that I can't set my main DVR to record a show we're watching on an HD receiver in another room without physically going to the DVR itself (or using a cellphone app!) and that apparently I can only record 1 show on the DVR at a time, has me pining for AT&T... which I never thought would happen.
Hell, even Time Warner Cable's HBO lineup has Spanish.
Sounds to me like your all-fiber network isn't up to snuff on some very basic things.

skohly wrote:
Chill man
On your remote push the option button. Then click on audio language and change to spanish. You will be all set
We've been through that appx. 50 times with tech support - not working. Tech guy that came out today said Verizon doesn't offer SAP ... so I don't know what to think now.

Searching OnDemand for Premium Channels I subscribe to.

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