Searchiung for Setup Guide Solution Manager Diagnostic SP20

Hello,
I'm searching for a Setup Guide for Solution Manager Diagnostic SP20. Because we have installed a new Solution Manager 7 with SP20 and want to configure it.
In th SDN I found only the latest Version of the Setup Guide with SP15.
Can any one help me?
Thanks for your help
Franz-Josef

Hello,
under https://websmp209.sap-ag.de/nw04operation i also foung the Setup Guide for SP17.
But SP20 is still missing
Regards
Franz-Josef

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Solution Manager Diagnostic Setup Guide

Can anyone tell me where can I find the Solution Manager Diagnostic Setup Guide? I have the Advance Guide but not the standard guide.
I CANNOT find it in:
http://service.sap.com/instguides -> SAP
Components -> SAP Solution Manager -> Release 4.0 -> Diagnostics Setup Guide as of SPxx
http://service.sap.com/diagnostics
http://service.sap.com/nw2004s
Where is it hiding??? Or has it got a new name???
Points given if helpful answer is provided.
Thanks.
Regards,
Annie

Hi Annie,
I found a SDM Guide. The name of file is "Root_Cause_Analysis_Installation_Upgrde_Guide_SP13".
Unfortunately I do not know where it is stored.
I suggest you either to find for that or I can send you per Mail.
P.S. do not forget to award the points
regards
Thom

Regading PI monitoring setup in solution manager

Hi Folks,
I am new to solution manager and I need to setup PI monitoring setup in solution manager...
I read some blogs and docs but not getting clear idea. all the remaning setup has been done in solution manager and only need to configure the technical monitoring thing in solution manager...
Please help me on this step by step guide...
Thanks,
Sreenivas

Hi Hareesh,
Thanks for your reply.
In Solution manager if I opend the technical monitoring I am getting below screen..
Can you please tell me what are the steps I need to do... For first i want to test this with one file communication channel later I will do remaining channels.
I am new to this setup.. help me on this..
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Sreenivas

System Monitoring Setup in Solution Manager

Hello Experts,
We are going to implement and configure Solution Manager - System monitoring setup for pre testing purpose
Currenly we have installed below SAP Systems
1.Solution Manager Server
2.ECC server (Without Ides) - Abap
3.CRM Server (Without Ides) -Abap + Java
We need to setup below tasks in Solution Manager
1.Early watch alert
2.System Monitoring
3.Central System Administration
4.Business Process Monitoring
5.Service Level reporting
1.Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
Could you please someone give input reg this.
Thanks
Thirumal
Edited by: Thiru Thirumal on Aug 6, 2008 4:56 AM
Edited by: Thiru Thirumal on Aug 6, 2008 4:57 AM

Hi,
Q. Is it possible to setup the solution manager -above mentioned tasks without Ides system ?
A. Yes.
Check with links for
1.Early watch alert
This process helps you to identify potential problems early, avoid bottlenecks, and monitor the performance of your ABAP and JAVA systems and your most important business processes, regularly, automatically and effectively. The data collection infrastructure comprises the ABAP Service Data Control Center and the JAVA function module Data Provider. The SAP EarlyWatch Alert in the SAP Solution Manager is a service provided by SAP.
To be able to use it, you have:
maintained the non-ABAP systems correctly in the system landscape maintenance (transaction SMSY)
RFC u2013 Connections between: and an RFC u2013 Connections established.
your satellite systems and the SAP Solution Manager system
SAP Solution Manager and the SAP Service Marketplace
Solution Manager system and Solution Manager Diagnostics
Cf: Solution Manager IMG (transaction SPRO).
checked the availability of the tools required for the SAP Service sessions (add-on ST-A/PI), with the report RTCCTOOL.
activated Alert Monitoring and set-up the Automatic Session Manager (ASM) in the Service Data Control Center (SDCCN) of your satellite systems, for all SAP satellite systems and the central SAP Solution Manager of your solution
set-up your systems in a solution landscape in the SAP Solution Manager
configured Solution Manager Diagnostics
2.System Monitoring
The system monitoring in the SAP Solution Manager is, as described above, like a system-wide central CCMS. It can also contain the central CCMS (CEN) of satellite systems. These CENs can then monitor other components.
The graphical display in the SAP Solution Manager gives you access to the alerts of all systems in a solution. You can go to the local or central CCMS of the satellite systems.
The system proposes the most important alerts in the CCMS monitor collection, according to SAP experience, and their alert thresholds, for each system in the solution, in the system monitoring Session. You can activate or deactivate these alerts. The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager, overwriting the values in the local CCMS.
3.Central System Administration
You activate the customizing for business processes in your solution, in the Business Process MONITORING session in the SAP Solution Manager. A monitoring tree element (MTE), or a monitor collection, u201EBPMu201C of several monitoring objects, is created in the local or central (CEN) CCMS of the satellite system.
The data is collected for the monitoring types of the business process monitoring in contrast to system monitoring, as follows:
● The system collects performance (dialog transactions), posting cancellations (V1 and V2) and u201EOther CCMSu201C and interface data, in the local CCMS of the satellite systems.
● The system collects background processing, application list, application monitors, delivery lists, and document size data, in the central SAP Solution Manager CCMS.
The SAP Solution Manager system copies the data from the local CCMS.
The graphical display in the SAP Solution Manager simplifies access to the alerts for the business processes, business process steps or the interfaces between the systems in a solution. You can go to the local CCMS of the satellite systems.
The connection between the local CCMS and the SAP Solution Manager allows you to maintain the alert thresholds directly in the SAP Solution Manager. These overwrite the values in the local CCMS.
4.Business Process Monitoring
The system and business process monitoring (including interface monitoring) in the SAP Solution Manager, both use the Computing Center Management System (CCMS) (transaction RZ20) architecture. This means that system alerts which occur in the local CCMS, are passed to the SAP Solution Manager via RFC connections between the SAP Solution Manager and the satellites. The system shows these alerts in a graphic or in Sessions. You can also handle the alerts centrally, without having to go to the local CCMS of the satellite systems.
You can see the alerts from several systems in a solution landscape in the SAP Solution Manager, in a graphical overview, in contrast to the local CCMS of the SAP Solution Manager satellite systems. This is the view of a central CCMS (CEN). You can also monitor non-SAP systems in a central CCMS (CEN) of a satellite system
5.Service Level reporting
http://service.sap.com/solutionmanager for all solman tasks as given below.
http://www.asap.net.cn/homepage_en/Solution%20Manager%20EN.pdf
http://help.sap.com/saphelp_sm32/helpdata/en/1b/f02c41ab78f66fe10000000a1550b0/content.htm
http://help.sap.com/saphelp_sm32/helpdata/en/9f/1f46570f8a4a268b3154e0e0f07280/content.htm
Regards,
Srini Nookala

Solution manager diagnostic tools

I was sure that I read somewhere that there was a diadnostic tool for the web dispatcher and portal,
I am really looking to get diagnostics on load balancing.
Could this be the tool "Solution manager diagnostic tools"
If yes, where can I get it?
Thanks
Jeremy Baker

Please refer note 826671. URL, https://service.sap.com/diagnostics gives you all the information about it.
SMD is used for monitoring the NetWeaver landscape (Java). It is based on WAS 6.40 (think from SP11, 12 it can support). I guess the next version of SM (now 3.2) will be probably housing SMD by default (next version of SM should be based on WAS 6.40).

E2E Solution manager Diagnostic

Hi,
I want the model question for the E2E 100(End to End Solution Manager Diagnostic). I need to apper in the certification. Can anybody provide me the model question for this certification or need a guidence for the preparation.............
very thankful to you.
regards,
shanti

Hello,
Are you using versin 8.0? If not use version 8.0.
Regards,
Paul

Configure incident management for VAR in solution manager 7.0 ehp1

I want to configure incident management for VAR in solution manager 7.0 ehp1, now on service.sap.com all i can find is * SAP Solution Manager 7.1 SP3 VAR Config Guide V1 * under https://websmp204.sap-ag.de/var-partner/.
Can anyone point me to config guides on what needs to be done on the customer end and my end(partner side).
I am trying to fulfill the PCOE requirement below
5. Do you have a fully operational Incident Management System?
Thanks,

hi,
check out the below FAQ and
https://websmp208.sap-ag.de/~sapidb/011000358700000490172009E.HTM
Technical suppport
https://websmp208.sap-ag.de/~sapidb/011000358700000880802009E.PDF
and some more rkt and hw to guides on
https://websmp208.sap-ag.de/~form/sapnet?_SHORTKEY=00200797470000089947&
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Jansi

Which parameters are required for generating a solution manager key?

Hello All,
I generated a key in Solution Manager, to install a SAP NW 2004s SR1.
But I receive an error during the installation from the SAPINST:
"SAP Solution manager key for the instance number... is invalid ".
I already changed the parameters for generating the key, changed the instance number, hostname, but I still receive the same error.
Could someone tell me which parameters exactly are required for generating a solution manager key?
thanks
Thomas

Dear Sri,
this is exactly what I have entered, I still get the same error message.
My entries in SAPINST:
SAPinst founds one system instance on the host with
the Instance number 00,
the Instance name SCS00.
And ask for the Central Instance parameters:
there I enter 01 for the central Instance number,
the hostname
and the solution manager key generated for the instance number 01!
best regards
Thomas

Hi Guys, best process is upgrade or a fresh install for already existing solution manager?

Hi Guys, best process is upgrade or a fresh install for already existing solution manager to SAP 7.1?

Hi
Have you checked below link or presentation..it might help you to get more relevant inputs for decision
Upgrade to SAP Solution Manager 7.1
also incase you have charm or service desk check my blog as well.
Upgrade Roadmap - Solution Manager 7.0 to 7.1 with Service Desk/ChaRM
Hope this helps
Thanks
Prakhar

ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM.

Dear Experts,
I am in the process of ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM. Since the solman database is increasing randomly i need to archive the old tickets amd also the tables and also the other objects.
Can any one help me how to archive and also what are all the objects to archive in the solution manager system.
Regards,
Umesh

Dear ALL,
I have got he table ARCDEL_OBJ ( Control Table for Archiving / Deletion) table I guess in this table the archiving objects will be stored.
The objects i got in this table are
CA_BUPA
CMS_PRJASM
CRM_ACT_ON
CRM_COMP
CRM_IPMCON
CRM_IPMPUC
CRM_IPMSAC
CRM_LEAD
CRM_LEAS
CRM_MKTPL
CRM_MKTSC
CRM_OPPT
CRM_RAGR
CRM_SACONT
CRM_SALDOC
CRM_SDBPBL
CRM_SDBSOL
CRM_SERORD
CRM_SRCONT
CRM_SRVCON
CRM_SUR
CRM_UBBPOL
CRM_WTYCLM
PRODUCT_MD
CAN I ARCHIVE ALL THESE OBJECTS OR WHICH OBJECT HAS TO TO BE ARCHIVED IN THIS..............?????
PLEASE LET ME KNOW THE IMPACT OF ARCHIVING THESE OBJECTS.
Regards,
umesh

Solution Manager Diagnostic setup SM 4.0 NW2004s questions

Hi Experts,
Am new to solution manager and was trying today to setup SMD for the portals (EP 7.0 NW2004s). Here we have SM 4.0 (NW2004s) or SM 7.0 (as called now) already installed and used for different purpose. So i hope the SMD is already installed for this version. I am able to login to smd/admin page.
1. I did the monitoring system config. Now when I go to monitored system tab I get this message
Landscape DB is empty. Please make sure Component Analyzer is ready on monitored systems, and use "Refresh" button on this page
We haven't installed the component analyzer on the monitored systems. Where can we find it on SMP?
2. If any body could provide me with the document for the same or give me just the steps in sequential order for SMD setup or the latest setup guides as am bit confused reading guides I have. The guides available are for NW2004 i.e. SMD setup guide and SMD advanced setup (Version 1.0 June 2006) from SMP. I have also followed the blogs but there is nothing much on SMD setup.

I would definitely go to the highest support package level if you plan to install support packages. Many fixes have been incorporated.
RCA (Root Cause Analysis) is a function provided by SMD. To set that up check
http://service.sap.com/diagnostics
--> Root Cause Analysis Installation and Upgrade Guide
Markus

Error in Database monitoring in Solution Manager Diagnostic

Hello All,
I'm facing issue in configuring Database monitoring for Java system (EP/PI) from Solution manager .
It could be configured from sol man diagnostic>Diagnostic System>Managed system>Database monitoring, iei'm unable to have java system in DBACOCKPIT system .
I can have connection as successful, but along with it i'm getting error as "Error in CL_DB6_SYS with return code ADBC error", for this issue, i got note # 1263152, i did applied this note, but still no success.
I'm having Sol man system, which is on EHP1 SP2 and rest other java systems are at PI 7.1 & EP 7.0, database is Oracle 10.2.0.4.
Please let me know, if anyone did face such kind of issue & solution for the same...
Thanks
Anand.

I could solve this problem....latest kernel on managing & managed system is thumb rule for this.

CRM/BP/UI config for ITSM in Solution Manager

Hi,
I do apologise if this has been answered elsewhere - I did do quite a bit of searching first. I have completed the technical configuration of ITSM in our Solution Manager system (7.1 SPS10) and have created BP's for all the SAP users in the default client. Technically, everything seems to be working, but I am now tasked with the "fine tuning" where I need to be able to specify users to belong to a distribution list that must be the first level support, etc. We only really want to use the Service Desk functionality of the ITSM and I don't know how to limit the ITSM configuration to just the Service Desk where a user can log an incident, it must be auto forwarded to the 2 users that are 1st level support and then whatever workflow that needs to be driven from there. I'm open to correction, but this is more the CRM/BP aspect of configuration and I can't seem to find a guide that explains how to do this just for Service Desk on Solution Manager. Can anyone please point me in the right direction?
Thanks.
Des.

Dear Desmond,
I thin you are looking for Dispatching Messages to the support team. The message dispatching to work properly, the following three core components must be maintained.
          - Organizational Model
          - Rule Definition
          - Action Definition
Please check the following link
http://scn.sap.com/docs/DOC-30133
Thanks, Rayees Palot

Relationship between Solution Manager Diagnostic and CCMS

We are just now looking at Solution Manager Diagnostics and central monitoring in Solution Manager. One thing we are not clear on, and haven't seen anything definitive on, is the relationship between these and CCMS.
Any insight or link to documentation would be greatly appreciated.
Thanks!
Jeff Henke

Solution Manager Diagnostics is a diagnostic tool, not a real-time monitoring and alerting tool. CCMS is for real-time monitoring and alerting, and SMD does in fact get data from your CCMS agents, as well as from saposcol and Wily Introscope.
Hope that helps,
David.

Unable to run Solution Manager Diagnostic in txn DSWP

Hi,
In txn DSWP, I click Goto-Solution Manager Diagnostics, the browser is launched with this address:
http:<hostname>:8000/smd
However, it says "Page cannot be displayed"
I have checked that the its services in txn SCIF are activated. I can see HTTP Port 8000 service running in SMICM.
http:<hostname>:50000/smd is running fine.
Does someone has a clue where could have gone wrong?
Points will be rewarded for any helpful answer.
Thanks.
Annie

Hi Rajesh,
Unfortunately this is not working. However, I begin to suspect it is due to the firewall.
I refer to the 'Root Cause Analysis Installation and Upgrade Guide" section 5.8 Required TCP ports.
I don't understand when it says "It is recommended to place the SAP Solution Manager within the same subnet or DMZ of your managed landscape."? Does that mean Solution Manager is to be in the same subnet as DMZ?
I have the tendency to believe this might be the cause.
Are you able to tell me if you did anything to the DMZ? Or simply just activate the port 8000 in firewall?
Thanks!
Regards,
Annie

Searchiung for Setup Guide Solution Manager Diagnostic SP20

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