SecLDAP plugin failed to get name for the entry XIR2 SP2

When a user who is in the ldap store attempts to log into InfoView, after about 10 minutes, he gets a message as follows:
Account Information Not Recognized: An error occurred at the server: the secLdap plugin failed to get the name for the entry with dn=cn= with what appears to be appropriate information. This user does not appear to have a presence in BO (does not have an inbox, favorites, etc) nor does he appear in the ldap userlist in the CMC.
Can you describe the functionality contained in this plugin ? It's function ?
Thank you,
Vicki Stanfield

Hi,
if you need a functional overview, check this SAP Note:
https://websmp130.sap-ag.de/sap%28bD1lbiZjPTAwMQ==%29/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3133383439313526
You need a S-User for Login.
Regards
-Seb.

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