Second and Subequent Users (in a Citrix Environment) unable to use Help Index

Has anyone encountered, in a Citrix environment, the
situation where users are unable to use the Index function of the
Helps due to the GID file already existing in the Helps Directory?
Do you know why it may happen and how to resolve it?
I would really appreciate any assistance you may be able to
offer.
Cheers,
Rebecca

Rebecca,
Welcome to the Forum!
The Help folder on the server should be marked Read Only to
prevent the GID file from being created there.
See this thread for more information:
http://www.macromedia.com/cfusion/webforums/forum/messageview.cfm?catid=448&threadid=11139 30
(Funny, I was just working on Citrix server documentation
when I received your question.)
Regards,
Cindy

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