Second Hand iPad 4

Hello Recently, I purchased a second hand iPad from eBay. Upon receiving it, the iCloud activation lock was in place. After contacting the seller, he told me that he had acquired the iPad and did not have the contact information of the first buyer. Can anyone tell me if there is a way to reset it or get the contact information for this person? On the screen, most of the email is blocked out with the black circles like a password. Any help would be greatly appreciated.

Return it for a refund.  The seller sold you something you will not be able to use.  There is no way to get the ID or password if you can't contact the owner of the ID.  If the seller refuses, try contacting the eBay resolution center: http://resolutioncenter.ebay.com.

Similar Messages

  • ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

    ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work.  So how can ı have my device forget the previous ID and use my own to update exsisting apps.
    <Email Edited by Host>

    Restore the device to factory settings with iTunes. 
    Then launch the App Store app on the iPad and sign in with your Apple iD and password:
    OT

  • I bought a second hand ipad mini and the owner forgot his apple id password i have reset the ipad but i cant deactivate it because its asking for the apple id password i have try to reset the password but its asking security questions what should i do?

    Please help? How can i activate second hand ipad if its asking the old apple id password?

    Take it back. The activation lock is an anti-theft measure and there is no way to bypass it. The seller should have wiped it clean for you and if they can't then it's a very real possibility that the device wasn't theirs to sell in the first place.
    You bought a device that can never function so get your money back.

  • I bought a second hand ipad 4 4g the first user forgot the apple id and password, how can i restore the ipad and create a new id and password for it?

    i bought a second hand ipad 4 4g the first user forgot the apple id and password, how can i restore the ipad and create a new id and password for it?

    You cannot get around Activation Lock without the oringinal owner disassociating the iPad from their account.
    See the Activation Lock FAQ for what you and they need to know.

  • Second hand ipad locked to unknown previous owner

    hi,i bought a second hand ipad 4,but it is locked with the previous unknown users id,is there anyway of resetting the ipad back to factory settings.many thanks

    No.  the iOS7 Activation Lock cannot be bypassed.  You would need to get in touch with the previous owner to get their details. Otherwise return the device to the seller and demand a refund as the iPad is basically useless and should not be sold in that sate.

  • Im planing to buy a second hand ipad 2 any tots and tips? thanks in advancee

    Im planing to buy a second hand ipad 2wifi  any tots and tips? thank inadvanse
    Johan

    Become familiar with how it works. Then try out some of the features. Examine it for damage or dents. Is it still under warranty?
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • I bought a second hand ipad mini without a simm chip. Can I buy one at the Verizon store and get a pre-paid plan?

    I bought a second hand ipad mini without a simm chip. Can I buy one at the Verizon store and get a pre-paid plan?

    IPad mini unless branded for Verizon use will not be accepted for prepaid use. Apple will tell you that the mini is compatable with all carriers, you simply walk into the carrier of choice and ask for a nano Sim.
    You pop it in, you turn on cellular if not already on and follow the screen prompts to get you up and running. Its quite easy.
    I found my wife's mini only functions on Sprint, T-Mobile and AT&T who I set up service with.
    Verizon blocks the activation due to the emeid of the device. Apple says it is fully operable on Verizon but they don't let you activate unless its purchased from them or from Apple to use on their system.
    Good Luck

  • HT5621 i buy a second hand IPAD and after restoring is shows the previous user apple ID and even i dont know the person that have the ID and now i want to use with my apple ID

    i buy a second hand IPAD and after restoring is shows the previous user apple ID and even i dont know the person that have the ID and now i want to use with my apple ID

    Without the previous owner's Apple ID and Password, you will not be able to activate the iPad.

  • I buy a second hand ipad unopened  and no receipt

    I bought second hand ipad unopened  and no receipt .I'm afraid it is a ipad bought the insurance。do we have any way to fix it

    Try posting in your native language. It is difficult to understand what you are asking.
    It sounds like you are saying you bought a stolen or new never used iPad and you are now worried that the owner will claim it. Or you bought a stolen/new never used iPad and it is broken and you have no insurance to pay for fixing it.

  • HELP SECOND HAND IPAD MINI

    I just bought a second hand ipad mini and previous owner did not remove their info. How can I factory reset? I know there has to be a way around this. Whether it be via apple or a hack. I have a receipt to provide for proof of purchase

    It's my feeling that many users are simply unaware of the required process when selling or giving away the device, or what to check for when purchasing a used device. This is critical now due to iOS 7's Activation Lock. Under iOS 6, it was not a big deal but now it is. Something needs to be done...this issue comes up WAY too often and I'll bet that many of the instances involve actual true, valid purchases of used devices and not just those that may have been stolen (or otherwise).
    I notice that Best Buy now has this process clearly stated when going through the online trade-in process, even if you're just checking on the value of a device.

  • I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?

    Hi
    I've just bought a second hand ipad 2. It has no charger. What do I need to buy please?
    Thanks a lot

    charger: http://store.apple.com/us/product/MD836LL/A/apple-12w-usb-power-adapter?fnode=3c
    cable: http://store.apple.com/us/product/MA591G/B/apple-30-pin-to-usb-cable?fnode=3a

  • Second hand ipad i thought was reset but need info???

    this ipad i got second hand. when i got to choose the language and country, it says that the ipad is linked to someone else's account and that i need to contact them in order to have them to remove the device. what can i do because i dont have contact with the previous owner to get this removed? is there a way to ovveride or reset this so that i can use it?

    Always make sure that the device has been reset before you buy it, if you're buying in person. If you're buying on the internet, carefully read the description and look for that info. If it's no there, ask the seller. A lot of people selling them don't know they have to reset it or don't know how.
    I'd suggest you contact the seller. If it's someone you have local contact with, just have them reset it. If you bought it online, see if you can send it back, have it reset and then have it sent back to you. Annoying, but they might be willing to work with you.
    As a last resort. You can always sell it for parts.
    Don't use it for a paperweight. They have a tendancy to slide off the paper stack.

  • Second Hand iPad not connected with iCloud

    I bought my iPad second hand and it was mint, it's the lastest one, but I find that I cannot sign into iCloud the web interface. I can get access to all my stuff: Notes, Reminders... but why does it ask me to set-up my device to use iCloud then?

    I can do that, but I wanted to try from my iPad. Are you saying that it will never work and s just not ended as as a desktop solution!

  • I have bought a second hand ipad 2 its locked to orange can this be unlocked

    i have bought a ipad 2 second hand its locked to orange can this be unlocked

    Sorry, this isn't a reply.  Just wondering.
    What have you done since?  I have the same problem with iPad I bought second hand from an individual.  The seller won't give me refund or provide me previous owner's contact info.  Apple Support told me to contact local police to locate the original owner so I did.  Since police didn't have report for this iPad's serial number they won't handle this as theft.   I live in Utah and the seller I met with told me he is from Northern India so who knows which country this iPad came from.  I wish to let the original owner know i have his/ her missing iPad since Apple doesn't care about consumers once they sold their products.

  • Just purchased a second hand iPad 3 in Bangkok which requires set up, but asks me for iCloud password from previous owner which I cannot obtain. Does anyone know how to activate

    Cannot activate iPad 3 I recently purchased second
    hand. I need to have previous owners iCloud details, which I cannot get. Does anyone know if iPad can be activated?

    If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

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