Second hand ipad locked to unknown previous owner

hi,i bought a second hand ipad 4,but it is locked with the previous unknown users id,is there anyway of resetting the ipad back to factory settings.many thanks

No.  the iOS7 Activation Lock cannot be bypassed.  You would need to get in touch with the previous owner to get their details. Otherwise return the device to the seller and demand a refund as the iPad is basically useless and should not be sold in that sate.

Similar Messages

  • HT201441 need to activate a second hand purchase of i pad. previous owner not availble at all. ipad on IOS 7. any help ??

    need to activate a second hand purchase of i pad. previous owner not availble at all. ipad on IOS 7. any help ??

    There's no way around activation lock.  If you can't find the previous owner you won't be able to use it.

  • I bought a second hand iPad 2 yesterday, it appears to be linked to the previous owners Apple ID. Now it is not taking my id as it's locked to the previous guy. He is not picking up my phone now...I am in trouble how to unlinked this iPad.. I have already

    Please note here that iPad is wifi only...and I have tried restoring it 3-5 times and still it's locked to the previous owners account

    Actually the correct procedure to follow is detailed by Apple in the Support article linked above:
    How do I check for Activation Lock before purchasing a used device?
    When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
    Follow each of these steps to make sure that you can use the device you purchase:
    Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
    Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
    You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

  • What should i do i buy a second hand iphone 4s but its lock to the previous owner in find my iphone pls help me i cant use my iphone for a year already

    pls. help me about find my iphone lock. because i buy a second hand iphone 4s but still lock to the previous owner when i restore factory settings still searching for the previous owner of this phone still now i cant use this phone

    Hello jimmy ii
    The only option is to contact that person to have them remove Activation Lock from the iPhone. They can do it online and do not have to come to you. Check out the article below for more information.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    Regards,
    -Norm G.

  • I have bought a second hand ipad 2 its locked to orange can this be unlocked

    i have bought a ipad 2 second hand its locked to orange can this be unlocked

    Sorry, this isn't a reply.  Just wondering.
    What have you done since?  I have the same problem with iPad I bought second hand from an individual.  The seller won't give me refund or provide me previous owner's contact info.  Apple Support told me to contact local police to locate the original owner so I did.  Since police didn't have report for this iPad's serial number they won't handle this as theft.   I live in Utah and the seller I met with told me he is from Northern India so who knows which country this iPad came from.  I wish to let the original owner know i have his/ her missing iPad since Apple doesn't care about consumers once they sold their products.

  • HT5621 i buy a second hand IPAD and after restoring is shows the previous user apple ID and even i dont know the person that have the ID and now i want to use with my apple ID

    i buy a second hand IPAD and after restoring is shows the previous user apple ID and even i dont know the person that have the ID and now i want to use with my apple ID

    Without the previous owner's Apple ID and Password, you will not be able to activate the iPad.

  • HT201263 i bought a second hand ipad 2 and updated to iso7 and it came up psscode lock , i havent connected it to itunes but have been using the itunes account witch i use on my iphone4 how do i unlock it ?

    does any one know how i unlock passcode ?

    You can remove the passcode lock (Recovery Mode) but you will not be able to bypass the Activation Lock.
    The previous owner's Apple ID and Password is needed to activate the iPad.

  • ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

    ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work.  So how can ı have my device forget the previous ID and use my own to update exsisting apps.
    <Email Edited by Host>

    Restore the device to factory settings with iTunes. 
    Then launch the App Store app on the iPad and sign in with your Apple iD and password:
    OT

  • I bought a second hand ipad mini and the owner forgot his apple id password i have reset the ipad but i cant deactivate it because its asking for the apple id password i have try to reset the password but its asking security questions what should i do?

    Please help? How can i activate second hand ipad if its asking the old apple id password?

    Take it back. The activation lock is an anti-theft measure and there is no way to bypass it. The seller should have wiped it clean for you and if they can't then it's a very real possibility that the device wasn't theirs to sell in the first place.
    You bought a device that can never function so get your money back.

  • I bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

    i bought a second hand ipod 5 and the original owner forgot the email and password and i can't restore the ipod and it says i need the original apple ID but i dont know it could anyone help me??

    If you can access the device: Tap Settings -> General -> Reset -> Erase All Content and Settings.
    If you can't do that then you need to Restore it as New:
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.
    You can also try using DFU mode:
    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HELP SECOND HAND IPAD MINI

    I just bought a second hand ipad mini and previous owner did not remove their info. How can I factory reset? I know there has to be a way around this. Whether it be via apple or a hack. I have a receipt to provide for proof of purchase

    It's my feeling that many users are simply unaware of the required process when selling or giving away the device, or what to check for when purchasing a used device. This is critical now due to iOS 7's Activation Lock. Under iOS 6, it was not a big deal but now it is. Something needs to be done...this issue comes up WAY too often and I'll bet that many of the instances involve actual true, valid purchases of used devices and not just those that may have been stolen (or otherwise).
    I notice that Best Buy now has this process clearly stated when going through the online trade-in process, even if you're just checking on the value of a device.

  • I bought a second hand ipad 4 4g the first user forgot the apple id and password, how can i restore the ipad and create a new id and password for it?

    i bought a second hand ipad 4 4g the first user forgot the apple id and password, how can i restore the ipad and create a new id and password for it?

    You cannot get around Activation Lock without the oringinal owner disassociating the iPad from their account.
    See the Activation Lock FAQ for what you and they need to know.

  • Second Hand iPad 4

    Hello Recently, I purchased a second hand iPad from eBay. Upon receiving it, the iCloud activation lock was in place. After contacting the seller, he told me that he had acquired the iPad and did not have the contact information of the first buyer. Can anyone tell me if there is a way to reset it or get the contact information for this person? On the screen, most of the email is blocked out with the black circles like a password. Any help would be greatly appreciated.

    Return it for a refund.  The seller sold you something you will not be able to use.  There is no way to get the ID or password if you can't contact the owner of the ID.  If the seller refuses, try contacting the eBay resolution center: http://resolutioncenter.ebay.com.

  • I buy a second hand ipad unopened  and no receipt

    I bought second hand ipad unopened  and no receipt .I'm afraid it is a ipad bought the insurance。do we have any way to fix it

    Try posting in your native language. It is difficult to understand what you are asking.
    It sounds like you are saying you bought a stolen or new never used iPad and you are now worried that the owner will claim it. Or you bought a stolen/new never used iPad and it is broken and you have no insurance to pay for fixing it.

  • Im planing to buy a second hand ipad 2 any tots and tips? thanks in advancee

    Im planing to buy a second hand ipad 2wifi  any tots and tips? thank inadvanse
    Johan

    Become familiar with how it works. Then try out some of the features. Examine it for damage or dents. Is it still under warranty?
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

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