Second hand iPhone 5 lock button not working

i recently brought an iPhone 5 off my boyfriend but the lock button doesn't work is there a way to fix this?

Make an appointment at the Genius Bar of the nearest Apple Store, have the device checked and they will make a determination.

Similar Messages

  • HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

    iphone 5 lock button not working. THe phone is 9 months old. What to do??

    Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

  • Iphone 5 lock button not working

    should i take my iphone 5 in to the apple store if only half my lock button is working?

    Otherwise if you dont want to pay for repairs:
    settings>general>accesibility>assistive touch
    that will help

  • IPhone 5 lock button not working at all. If I'm in the one year warranty still but don't have apple care will I have to pay to get it fixed or will it be covered

    I have a iPhone 5 and about a month ago my lock button stopped working. It takes me about ten tries to power it back on or to lock it. If I'm still in my one year warranty will I have to pay to get it fixed? I didn't purchase apple care though so I'm wondering if it's going to cost me to get it fixed or if it's still covered because of the one year warranty? Thank you!

    If it's due to a manufacturing defect, the warranty will cover it. If it's due to accidental damage, it'll cost to get it fixed unless it happened during an authorized repair.
    (88551)

  • IPhone 5 Lock Button not working help?

    I brought an iPhone 5 in October 2012, and my lock screen button is not working. Sometimes, my phone does not turn on or turn off  unless I press the button 3 or 4 times. I did not buy apple care and I don't think I am under warrenty anymore so will they still be able to replace my phone?
    Thanks!

    You can make an appointment and they will examine the phone. Since you are out of warranty, then more than likely they would not make a warranty replacement, but you can purchase an out of warranty replacement for a price less than the cost of a brand new phone. In the US, the replacement cost for the iPhone 5 is $269US.

  • Does anyone else's iPhone 5 lock button not work?

    I got my iPhone 5 when it launched (pre-ordered) and I love it. I haven't had any major issues at all, until recently. My lock button has stopped working completely. No amount of pressure or repeated pressing of it will make it work. I do not have AppleCare, but I do have it under warranty through my carrier (Verizon). Does anyone know if I can take it to an Apple store to have it fixed or am I likely stuck with it?
    Thanks for the help in advance,
    DJ

    Are you sure? The nearest store is a bit of a hike from where I live. It'd be worth it, I just want to make sure. I guess I can always call first. Any idea when the warranty runs out?

  • IPhone 5 lock button not working all the time

    Basically I can only press the left side of the lock button for it to work. The middle and right side do not work.
    If I bring it to apple store does anyone know what version iOS the replacement phone would be?

    Nobody knows what iOS a replacement unit is running, only employees of the Apple Service Centre. But one thing for sure is that they are usually running anything before iOS 6.1.3,

  • IPhone 4s lock button not working

    The lock/power button on my iPhone 4s randomly stopped working today. I can still click it, but the screen does not lock or do anything in response to me clicking the button. I believe that it is still under warrenty, how do i go about fixing this problem?

    Hello, Mekky33. 
    Thank you for visiting Apple Support Communities.
    I would recommend trying the troubleshooting steps in the section labeled Buttons and Switches.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If the issue persists, see the section labeled Issue not resolved.
    Cheers,
    Jason H.

  • Lock button not working for iPhone4

    Hi All,
    My lock button not working from last 2months, I am using assistive touch for time being.
    I bought my mobile in UK 1year back, currently i am staying in India.
    My real problem is, recently i visited apple store. The guys in the store are saying, it is against to their law to serve or repair mobiles which were bought in other country..
    I think this is rediculous.. Just i need some information how to fix it or how to contact the correct person regarding this POOR service.
    Thanks
    Rajesh

    No. The warranty is only valid in the country of purchase. All service for iPhones in UAE is provided by the supported carriers. You can find a list here: http://support.apple.com/kb/ht1937
    If you did not purchase it from one of the carriers listed, then you probably purchased an illegally imported gray market phone.
    Check Settings>General>About. What does it say for Model #?

  • IPhone 4 middle button not working

    Having problems with the iPhone 4 middle button not working anyone else with the same problem ?
    Thanks

    i have the same problem. since you're software is already iOS 5.1 go to settings>general> accessibility>the settings after triple click home, i forgot what is it called but that would help.

  • Iphone 4 Home button not working after upgrade to OS 4.3.5

    Iphone 4 Home button not working after upgrade to OS 4.3.5.Please help!!!!!!!!

    It seems that settings of mail accounts have something to do with it. I've delete my gmail account and am now using Microsoft Exchange. It seems better, yet not perfect. The issue is definitely due to OS 4.3.1
    Apple answer is - no answer. It is a shame that the quality of their products, in terms of design and concept, is not match by a care for customers. It is not normal that I, as a customer, have to spend hours reading Apple Discussions forum to try to understand what the problem is. A little more respect for a customer that spend big $$$ buying their products wouldn't hurt.

  • Iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?

    Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
    Regards.

  • My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!

    My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!!

    Those are hardware issues. You can try all of the software troubleshooting if you want. Restart, reset, restore from backup, restore as new. If that does not work, then your only option is to pay someone for something. The decision is up to you, but I've provided the options.

  • Iphone 4 volume buttons not working

    iphone 4 volume and mute buttons not working, checked all settings they are all fine and when headphones in it works??? When I take out headphones the volum buttons do not work, when phone rings or text receives only vibrates???? HELP!!!!

    This could be due to some debris or dirt inside the  headphones jack that makes the iPhone think that the headphones are connected even when they are not.
    Try to see if you can clean the jack being very careful, with canned air as sold in electronics store.  Some people have been successful by introducing and withdrawing the headphones jack several times in a row to displace whatever is in there if it is lodged in.
    Avoid introducing anything else like a pointed object.  You could damage the jack.
    If all of this does not work, I would try first resetting the phone by holding the home button and the power button together for about 15 seconds or until the whilte apple appears, then waiting until the phone resets.  If the problem continues after this, take it to an Apple Store to see what they believe should be done.

  • I reset my second hand iphone and it will not activate.

    i bought a second hand iPhone, and just recently found out it was jailbroken, i reset it and now it will not activate. i try to sync it with iTunes and says i have not inserted a sim, when i have. would anybody please be able to help me?

    You restored the iPhone.
    If the iPhone was hacked to be unlocked, restoring a hacked iPhone re-locks the iPhone to the carrier the iPhone was sold as carrier locked with then new.

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