Second hand ipod mini- not working?

I ordered a used ipod mini off amazon cos it was cheap and it won't work. I've charged it for 4 hours like it says and when i turn it on it shows ther apple icon then it goes to a language screne. sometimes it lets me scroll through the languages nd others it just does nothing. Also when i select a language nothing happens? i've tried reseting it but that makes no difference.
Sometiems when i turn it on it shows a battery with a exclamation mark! what does this mean? i fully charged it so do i need a new battery?
I did once get past the language screne 2 the menu but i wouldn't let me play my songs that i put on it.
plz help me
xxx
Windows XP

Try Restoring the iPod with the most recent iPod Updater (version 1.4.1 I believe). To get it, click the iPod+iTunes link at the top of this screen, then scroll down on the left.
Here is a link to the 5Rs tutorials: use the drop-down menu to navgiate through the different ones.
http://www.apple.com/support/ipod/tutorial/ipgettingstartedt16.html
I am not exactly sure what the battery symbol you described means, but I'm sure if you searched the iPod forums for something like "Battery with exclamation point" you would find it.
I hope this helps!

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HELP ME!! iPod mini not working

ok.. my iPod is not working.. i try to turn it on and all that comes up is the apple logo.. and it makes this really loud whirring sound.. the apple logo goes away and then the little sad ipod icon comes up and it turns off.. i dont know what else to do.. i have tried charging it and connecting it to my computer.. i have tried manually resetting it but it wont work.. i cant restore it using the computer because it does not connect.. somebody please help me!
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well first off I would contact apple and see what they say.. if they will fix it, how much it could/would cost etc. If they wont help you I suggest going with a ipod repair company.. something like www.ipodmods.com or www.ipodresq.com. Get in touch with them add see again if they are willing to look at it and how much it will/could cost..
good luck.
KoDor

IPOD MINI NOT WORKING AT ALL! HELP!!

my ipod mini is not working at all.
It won't turn on and it won't recharge.
When i plug it in it says it does not recognize the USB.. does this mean i need a new USB cord? I don't want to waste my money on buying a new one if i don't need it.

Try these.
iPod won't turn on.
iPod battery doesn't charge.
Your Windows PC doesn't recognize the iPod is connected.

Need Help Ipod mini not working

I have a mini and it won't show up on my computer, at least I can't find it anywhere, if anyone one has had this problem please let me know if you remember some simple, and basic steps please write them out, I would greatly appreciate it, Thank You.

Unfortunately, there is no one ‘Silver Bullet’ answer for this issue. Many things can contribute to the problem. Here are various solutions that you can try to correct your problem. One should work.
First, make sure that the iPod is fully charged.
Try Resetting Your iPod while it's connected to the computer.
Hold down the Menu and Select buttons until you see the Apple logo (or Menu & Play/Pause in older models).
This will often get it recognized. It may take several attempts.
Try closing and re-starting iTunes. There have been cases where iTunes refuses to see an iPod, but after re-starting, it works again.
Also try re-booting the entire computer. Especially if the PC has been operating for a long time &/or many programs have been opened and closed, repeatedly.
Other USB connected peripherals may be the cause as well. Try removing all connected USB items and attaching the iPod. If you have a USB keyboard, it may be worth a try using the adapter to convert it to non-USB. If the iPod connects, continue plugging things back in until you have the problem return. You may have then isolated the issue. Sometimes it could be a printer, camera, Flash Card reader, or other attached device causing a conflict.
If your iPod shows up in Explorer under 'my computer' try changing the drive letter: Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management. Right-Click on the iPod and select “change drive letter”. Choose something further along in the alphabet that is unused. Usually, “M”, “N”, “O” (or something similar).
If that doesn't work, Put Your iPod into Disk Mode then plug it in and you should be able to Restore the iPod
Your PC may have difficulty with the USB2 protocol and the iPod. See this Article for a possible solution: iPod not Recognized Correctly
Also try these hints (and the other suggestions above) from any other USB port you may have on the PC. Sometimes switching USB ports can make all the difference.
Also See:
Your Windows PC doesn't recognize iPod
iPod does not appear in iTunes or on the desktop
iPod appears in Windows Explorer but does not appear in iTunes“Strange iPod Behavior within Windows”
If all else fails, there have been some successes using the information in this post below. WARNING: I have absolutely no clue to what this download file does, and introducing it into your PC environment is risky. Some Forum posters have experienced less than benign results. Proceed at you own risk.
http://discussions.apple.com/message.jspa?messageID=1222335#1222335

Ipod mini not working HELP PLEASE!!!!!

my ipod mini is showing the apple logo, a sad face and then a battery sign with a fire bolt when i try plugging it into the computer. also, my computer wont recognize it at all. I've tried resetting and restoring it many times but its not working. what should i do!?!?!?!?! I've tried to make an appointment with the Genius Bar but they are too busy and my warrenty expires really soon!!
HELP!!!!!!
ipod mini Windows XP
ipod mini Windows XP

Hi Ssh,
Welcome to Apple Discussions
You may want to look at...
Knowledge Base Document #61711 on iPod missing in "My Computer" or in iTunes on Windows
Knowledge Base Document #93499 on Windows confuses iPod with network drive and may keep iPod from mounting or songs may seem to disappear
Knowledge Base Document #61003 on iPod shows a folder icon with exclamation point when you turn it on
Knowledge Base Document #61584 goes over When the iPod Only Shows an Apple Logo and Doesn't Start Up
Jon
Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

Old second generation ipod shuffle not working with itunes

So i recently found a old ipod shuffle 2nd generation but could not find the charger/sync cable so i found a usb to audio jack. i pluged everything in correclty but it saids the usb connection is an unknown device and itunes doesnt connect it or reconize it in devices so will i have to buy a seperate charger/sync cable or do anything to make this one work .
thanks

Hi Luke,
If the iPod is not showing up in iTunes or being recognized by the computer you may want to follow the steps in this article -
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Thanks for using Apple Support Communities.
Best,
Brett L

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I just got a 2007 Sienna in which the audio system includes an AUX port for connecting to my iPod. However, when I connect the two (using a RadioShack Gold Series audio dubbing cable recommended by RadioShack), nothing happens. My iPod is not locked, and it works with headphones and also through the FM transmitter (although the latter not very well at all).
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Any advice/suggestions would be very much appreciated.

Doh. Never mind. I just figured out it was a volume problem.

Ipod mini not working; weird screen shows up

My iTunes is not recognizing my ipod mini, and when I connect it to power adapter, the apple logo shows up, then there is a file with a triangle next to it, and under it, says "www.apple.com/support/ipod". Have any of you guys seen that before?
Thanks.

See if these help.
iPod shows a folder icon with exclamation point after disconnecting.
iPod shows a folder icon with exclamation point when you turn it on.

Apple store says ipod mini not working b/c not using usb port 2.0 - true?

My ipod mini (a year old) is frozen/can't be charged. Apple store guy said because I've been using usb port 1.1 and that it is supposed to be used with usb port 2.0. Tells me won't send in for replacement (out of warranty anyway) unless I first update my computer with USB 2.0 card. Is this true?

It's better to use 2.0 because it's faster.
Try resetting it, hold the center [select] button and the menu button until the Apple logo appears. or let the battery die, and then plug it in.

How do I make sure that my second-hand iPod is not a stolen product?

My husband recently recieved an iPod shuffle from a friend of his. His friend told him he could have it since the friend didn't have a computer to download songs from or charge the iPod with. He states that he thought the iPod already had songs pre-recorded on it, and even if he used someone else's computer to get the songs, it's too much trouble. My husband had lent him some money to pay a utility bill and he was using this iPod that he just happened to have laying around to pay my husband back. I don't trust my husband's friend. How can I make sure that he isn't trying to push a stolen iPod off onto my husband? We haven't used it yet. My husband doesn't have much use for the shuffle, but I would love it, if only I could find out whether it was stolen or not. I don't want to take it to the police and start a big fight or get his friend in trouble, but if it is stolen I want to know so I can send it back to Apple or who ever owns it.

Hi pyrausagi,
You sound like a very honest and sensible person, who is taking very reasonable precautions against becoming a second victim of theft. Others on these forums have been less cautious and have lost their recent purchases.
My suggestion would be to make sure the person offering the iPod shuffle is easily identifyable. Make sure he/she has a real address and you know what it is. Get a picture of the person and make sure they know you have it. If they are not above board I'm fairly sure they won't allow this.
There are a number of online databases of stolen merchandise. Look them up and check the serial number of the iPod against these databases.
Apple will not tell you if the item is stolen. Their phone agents that work with the public do not have that kind of information.
Note that doing all this will not guarantee you don't get a stolen iPod. Only purchasing one new (or refurbished) from Apple or an authorized reseller can do that. It does, however, give you a better chance.
Best of luck. Enjoy whatever iPod you get.

HT1414 Ipod Mini not working after trying to update to IOS7

Team Apple....HELP!
I recently tried to in tall the new IOS 7 on my Mini Ipad....but I get the connect to Itunes with USB cable on the screen.
I've intalled the latest updates to the OS on my MAC Laptop and the latest version of Itunes.
Itunes saw a system that needed to be restore and took two hours to down load something (sorry, can't recall). After the down load, I'm still stuck with the conect to Ituense with USB cable on the screen.
Ok, I've tried all the below intsrutction from these links, with no success:
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/HT1808
http://support.apple.com/kb/TS1591
Any help or suggestions would be appreciated.
G

First, try a system reset although I can't give you any confidence. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here.

IPod mini not working properly

I got my ipod in last years summer holidays during this years holidays my ipod started play up first of all switching off-saying i had no battery when i could clearly see its got full charge eg if i just took it off charge! Then i restored it on itunes it said that if i was having problems to do that, thats when things went really downhill it kept freezng so i restored it again and it showed a sad face ipod and a website (www.apple.com/support/ipod) so i visited there and it told me what to do however it didnt work and now my mini cant connect to my itunes or my computer, does anyone know what to do?

Here is a pretty comprehensive post about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
The Sad iPod icon.

IPOD mini not working.

When i plug my iPOD into the USB port it reads "Itunes cannot read the contents of the iPOD "K's IPOD". Use the iPOD Software Updater application to restore the iPOD to factry settings." I dowloaded the software update and the message is still coming up on my Itunes. What is the problem? Am i doing something wrong?

You wrote "I dowloaded the software update and the message is still coming up".
Simply downloading the software is not sufficient. You should use the iPod updater to restore it.

Ipod Mini Not working with iTunes 7.2

It says that I have a corrupt file on ym ipd and then when I tell it to restore, it says there was a problem restoring and the requested resource was not found. What do I do? This has only happened since the new itunes was installed.
Kristy

Hi Sara Rips,
Recently I've seen this error message a lot, and it seems to me like this frequency of it being mentioned around here is caused by the iTunes version 7.1.0.59.
So try downloading the latest version of iTunes (7.1.1.5), and see if that makes any difference:
Download iTunes - 7.1.1.5
I don't know if 7.1.1.5 helps with the "requested resource" errors, but I'd like to try it out with some folks and see what it does.
-Kylene

Second hand ipod- my computer wont recognise it, but my daughters ipods wor

I have a second hand ipod mini and my computer (or itunes)will not recognise it at all. My daughters have an ipod mini and a shuffle and can use them fine.
I have reset the mini, I have updated the latest itunes and even downloaded the lastest ipod mini software - but how can this get to my mini when the computer doesn't recognise it????????

Try these steps. You'll find a link to the Windows XP storage driver here also.
First, make hidden folders visible. Open My Computer and choose Tools/Folder Options/View tab. Click on 'Show hidden files and folders' and click OK.
In the Add New Hardware Wizard, have it search in C:\windows\inf for usbstor.inf. This file is required for windows to properly configure the driver. If Windows finds the driver there, you're done.
If Windows does not find the proper driver there, copy usbstor.sys from C:\windows\servicepack\i386 to C:\windows\system32\drivers.
If you can't find the usbstor.inf file on your system, you can get it here: usbstor.inf
After copying the usbstor.inf driver file to C:\Windows\inf, right-click on My Computer and choose ‘Manage.'
Click on the button labeled 'Device Manager.'
Click to open the list under 'Universal Serial Bus Controllers.'
Right click on any mass storage devices with the exclamation icon next to them and select 'Update Driver.'
Check the option 'Install from a list or a specific location' and then click to continue.
Check next to 'Include this location in the search' and enter 'C:\windows\inf'.
Click on 'Next' and follow the steps to complete the driver installation wizard.

Second hand ipod mini- not working?

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