Second-hand phone reactivation without owner's ID and password

I really am disappointed because I bought a second-hand iPhone 4s and my friend formatted the phone. It needs the previous owner's ID and password. I already contacted the owner but it was a long time ago that he purchased the phone. He forgot everything already. I am so hopeless. Please help. I cannot use it. . I would really appreciate if anyone could help.
<E-mail Edited by Host>

Sorry, no one here can help you, nor can/will Apple.
Without that info, you'll never be able to re-activate this phone.

Similar Messages

  • I bought second hand iphone i have my apple id and password i was ysing this fron last two years i upgraded my phone to os 7 after finishing ny phone is asking for i d abd password to activate when i am entering my id and pasdword error coming

    I won't b able to activate my Iphone.asking for apple I'd and password the I d and password I am entering .error coming on phone saying that u can't activate with this I'd I check with my nearest authorist agent in Hyderabad india.they want me call on customer service number 1800- they  want my purchase copy or correct I'd the I'd and password I having its not working for this can anyone help me please.

    Sorry, but you have encountered the Activation Lock:
    ACTIVATION LOCK
    The only person who can remove it is the person who put it on. You will need to contact the previous owner and have them follow one of the sets of instructions in this link:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
    If you cannot do that, then see if there is any way of getting a refund from the seller. If you cannot do that, then you have a device that is unusable and won't be able to be restored.
    Sorry
    GB

  • HT201441 Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such

    Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
    my ICCID is 8935905000307066111

    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • HT201365 I have brought a second hand phone and cant activate it because i can not seem to get in contact with the previous owner.

    I sold my iphone 4s and added some money to buy a second hand Iphone 5, i can't get into the phone because i need the previous owners apple Id and password and theres absolutely no way I can cintact the previous owner because i had thier number on my iphone 4s which was sold before i brought the 5.

    Only the previous owner can unlock your phone, either by providing you with the code or by removing it from his liste of devices. I'm afraid that if you cannot contact him your phone is useless.

  • HT4061 i cant activate my iphone 5c because it has been locked with a different apple id. i dont know the original owner so i need help. its a second-hand phone that i bought some months back

    i cant activate my iphone 5c because it has been locked with a different apple id. i dont know the original owner so i need help. its a second-hand phone that i bought some months back

    Unfortunately, there is pretty much nothing you can do. Only the owner of the account used to lock it can remove the lock. If you can't contact whoever you purchased it from, or if they can't or won't remove the lock, then it's a brick. There is a very real chance that it's stolen.

  • Hi I bought a second-hand phone iphone4,

    Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud

    That is Activation Lock and there is no way around it without having the password from the previous owner. You will need to contact the previous owner. More details at: http://support.apple.com/kb/HT5818

  • HT201328 Hey, i bought an iphone from online shop and its locked by orange france, i contact them to unlock it but they refused, they said that we regret to inform you that we'r not able to unlock second hand phones? I need your help please.

    Hey, i bought an iphone from online shop as a used phone and its locked by orange france, i contact them to unlock it but they refused, they said that we regret to inform you that we'r not able to unlock second hand phones? I need your help please. Its not fair , apple should figure it out
    Regards,
    Orange

    This is no different with any carrier locked phone. Getting a carrier locked phone officially unlocked is the responsibility of the carrier, not the cell phone manufacturer. A cell phone manufacture cannot unlock a carrier locked phone without the carrier's authorization.
    An iPhone sold as officially unlocked when new can be used by others as a second hand phone, and the same with any carrier locked iPhone that can be unlocked by the carrier, and many carriers offer it.

  • HT201363 I need to reset a Iphone4 I brought second hand, but the original owner do not know her apple Id or password. What should I do? (need help ASAP)

    I need to reset a Iphone4 I brought second hand, but the original owner do not know her apple Id or password. What should I do? (need help ASAP)

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (92501)

  • I buy second hand phone, but its lock, now i want to use zain SIM in it so how i can unlock it

    i buy second hand phone, but its lock, now i want to use zain SIM in it so how i can unlock it

    Contact the original cellular provider, as they are the only ones that can provide unlocking.
    Stedman

  • I bought a second hand ipad mini without a simm chip. Can I buy one at the Verizon store and get a pre-paid plan?

    I bought a second hand ipad mini without a simm chip. Can I buy one at the Verizon store and get a pre-paid plan?

    IPad mini unless branded for Verizon use will not be accepted for prepaid use. Apple will tell you that the mini is compatable with all carriers, you simply walk into the carrier of choice and ask for a nano Sim.
    You pop it in, you turn on cellular if not already on and follow the screen prompts to get you up and running. Its quite easy.
    I found my wife's mini only functions on Sprint, T-Mobile and AT&T who I set up service with.
    Verizon blocks the activation due to the emeid of the device. Apple says it is fully operable on Verizon but they don't let you activate unless its purchased from them or from Apple to use on their system.
    Good Luck

  • I am vietnamese. I speak English not well. Can you help me, please.I bought second hand phone. I can not activate iphone 4s.Thank you very much

    I am vietnamese. I speak English not well. Can you help me, please.I bought second hand phone. I can not activate iphone 4s.
    < Personal Information Edited B Host >

    Can you help me, please.
    I can not activate iphone 4s.
    Imei: **********
    ICCID: 8984011101125173773
    Serial: DN********TD7
    ECID: CFC802Đ2B
    <Personal Information Edited by Host>

  • 1 bought second hand ı phone 3

    I  bought  second hand  ı phone  3  for my son.
    I chosed  "  reset  all  settings "
    now  it  doesn't  open.
    ıt  stays  apple  ıcon.

    reset it to factory defaults and start from the scratch
    Bear in mind that this method will erase all data on the phone - you won't be able to get it back - so be absolutely sure you want to do this before proceeding.
    Open the ‘Settings' menu
    Tap the ‘General' menu option
    Tap the ‘Reset' category
    Select ‘Erase all content and settings'
    The phone will go through the deletion process which may take some time to complete, as much as 15 minutes. When it finishes the phone will reboot and be at factory default settings.

  • I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?

    I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
    Please help!

    Hello codyfromseminole,
    After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
    iCloud: Activation Lock
    With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen. 
    With Activation Lock, your Apple ID and password are required before anyone can:
    Turn off Find My iPhone on your device
    Sign out of iCloud on your device
    Erase and reactivate your device
    Important:    Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID. 
    If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off. 
    If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch. 
    For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I bought an iphone 4 used. I installed ios7 before I realized that the previous owners e mail and password are still in the phone. How can I remove this so that I can use the cloud and "find my phone " features?l an

    I bought a used iphone. I installed ios 7 before I realized that the previous owner's email and password are still in the phone. How can I remove them so that I can use the icloud and "find my phone" feature?

    Thanks so much! It will be kinda weird to contact the person directly, but I guess I will give it a try. Is there anything that I can refer her to in this discussion to let her know I am legit, and not a creeper? Also, I don't know if you can answer this or not. When I plug my phone into itunes, and it says that it is backing up, does that mean that it is going into the other person's cloud, since I cannot access it?

  • I have a second hand mac mini running os x yosimite and it wont allow me to update iphoto nor will it allow me to open iphoto that is already there any suggestions?

    i have a second hand mac mini running os x yosimite and it wont allow me to update iphoto nor will it allow me to open iphoto that is already there any suggestions?

    Sure - give us something to work with
    You question is currently like My car won't start - any suggestions?
    what version of iPhoto? What has changed since it worked correctly? What happens when you try to update (exact message) iPhoto? What happens when you try to open iPhoto (again exact message)?
    For a used system the installed software belongs to he seller - yon need to purchase your own copies and install
    LN

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