Second hard drive and serial number

Hi, 
I bougth HP Pavilion dv7, 7230 with one 1Tb hard drive inside before 2 months. And I have "only" 2 problems. At first, official website doesn't know my notebook, when I have "automatic dection" and also when I write serial number manually. Why? Second, in this notebook with my configuration is only 1 hard drive inside. Second bay is free. Of course, I have one hard drive from my older notebook and i want to get it to my new notebook. But, something in wrong. I bought special cable to connect second drive, but when I connect it to the motherboard I can't turn on my computer. But I think that wrong is in cable, not in hard drive, because when I connect only cable without hard drive at the end of this this cable, do it the same. Is there any special "safety pin" or anything similar? Or must I allow this disk in any special program? Or what?  Had anyone similar problem? 
This question was solved.
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I agree with you on that special cable. Dont use it.  Purchase another one from a supplier.  You must use an HP part or suppliers part that is guaranteed to crossover to the HP part number. There is no special pin or clip. It just has to be the correct part. See below for more specific information
To make sure that you have the correct serial number, look in either the HP Support Assistant and the bottom of the window or in BIOS in system information.
I blanked the serial number of my current HP product loan for privacy.
Which one is yours?
All of the models listed above use the following HP p/n information for the part you need for the hard disk(s).
Reference Source: HP Envy dvy Notebook PC Maintenence & Service Guide
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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