Second License installation issue

I am trying to install my second license for CS5 and it is telling me that I am already booked up on two computers. This is impossible as I only had one computer until yesterday. Adobe, how does this get fixed? I don't want to deactivate the account on my tower as I will still be using that as well.

Contact Adobe support, they will reset your activation count.

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    Hey robr72339266,
    With a single user license, you can install Acrobat on maximum two computers, say, your laptop at work and desktop at office.
    But, you cannot use Acrobat on both the machines simultaneously.
    You will first need to deactivate Acrobat from the old machine, then install and activate the software on the new OS with the same serial key.
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    Symantec Backup Exec (TM) 12.5 for Windows Servers Installation Log
    03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\setup.exe
    03-19-2013,17:33:38 : CSetupApp::GetInstalledGUID
    03-19-2013,17:33:38 : CSetupApp::LoadSetupXML
    03-19-2013,17:33:38 : CSetupApp::ScanXML
    03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Bin\Setup.xml
    03-19-2013,17:33:38 : MSI File Name = WindowsInstaller-KB893803-v2-x86.exe
    03-19-2013,17:33:38 : MSI Version = 3.1
    03-19-2013,17:33:38 : MSI Package Name = Symantec Backup Exec for Windows Servers.msi
    03-19-2013,17:33:38 : System Central Processor = 64
    03-19-2013,17:33:38 : Product Type = SETUP_BEX64
    03-19-2013,17:33:38 : Product Name = Symantec Backup Exec for Windows Servers
    03-19-2013,17:33:38 : Current Installing GUID ={BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
    03-19-2013,17:33:38 : Product Version = 12.5
    03-19-2013,17:33:38 : CSetupSupport::IsValidMSIPackage
    03-19-2013,17:33:38 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Symantec Backup Exec for Windows Servers.msi
    03-19-2013,17:33:38 : {BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
    03-19-2013,17:33:38 : {BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
    03-19-2013,17:33:38 : Equal PID
    03-19-2013,17:33:38 : Product version: 12.5.2213
    03-19-2013,17:33:38 : StartBESequence
    03-19-2013,17:33:38 : Executing BE_PreCheckInstall
    03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:33:38 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,17:33:38 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,17:33:38 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:33:38 : Executing StartBESequence
    03-19-2013,17:33:38 : Pulling user data from the MSI
    03-19-2013,17:33:38 : Upgrade state set to 0
    03-19-2013,17:33:38 : Executing SSO::PullDataMSI()
    03-19-2013,17:33:38 : Executing CDlgCAS::PullDataMSI()
    03-19-2013,17:33:38 : MSI processing complete
    03-19-2013,17:33:38 : Pulling user data from the command line
    03-19-2013,17:33:38 : COMMAND LINE: Checking UIMODE value
    03-19-2013,17:33:38 : COMMAND LINE: Checking for program group placement value
    03-19-2013,17:33:38 : COMMAND LINE: Checking for main feature selection
    03-19-2013,17:33:38 : COMMAND LINE: Checking for serialization values
    03-19-2013,17:33:38 : CDlgChooseCustom::PullDataSilent
    03-19-2013,17:33:38 : After check for parameter file exists.
    03-19-2013,17:33:38 : CDlgLocalChooseCustom::Pass
    03-19-2013,17:33:38 : After Check for INSTALL_CHOICE.
    03-19-2013,17:33:38 : After Check for INSTALL_TYPE.
    03-19-2013,17:33:38 : After Check for INSTALL_MODE.
    03-19-2013,17:33:38 : CDlgLocalChooseCustom Pass Function end.
    03-19-2013,17:33:38 : Agent for Microsoft Exchange Server was added for evaluation
    03-19-2013,17:33:38 : Agent for Microsoft SQL Server was added for evaluation
    03-19-2013,17:33:38 : Ignoring the TSM switch.
    03-19-2013,17:33:38 : COMMAND LINE: Checking for service account values
    03-19-2013,17:33:38 : Not in Maintenance mode
    03-19-2013,17:33:38 : Getting the Silent Params.
    03-19-2013,17:33:38 : COMMAND LINE: checking for SSO values
    03-19-2013,17:33:38 : COMMAND LINE: checking for DlgChooseDBServer values
    03-19-2013,17:33:38 : COMMAND LINE: Checking for tape drivers values
    03-19-2013,17:33:38 : COMMAND LINE: Checking for TSM values
    03-19-2013,17:33:38 : COMMAND LINE: checking for CASO values
    03-19-2013,17:33:38 : COMMAND LINE: Checking for clone values
    03-19-2013,17:33:38 : COMMAND LINE: Checking progress settings
    03-19-2013,17:33:38 : COMMAND LINE: Checking for NOINSTALL value
    03-19-2013,17:33:38 : Setup Command Line = "D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\setup.exe"
    03-19-2013,17:33:38 : List of switches set follows:
    03-19-2013,17:33:38 : /DEST: = C:\Program Files\Symantec1\Backup Exec\
    03-19-2013,17:33:38 : /SNO: = 0930292112010690
    03-19-2013,17:33:38 : /USER: = backup
    03-19-2013,17:33:38 : /DOM: = ACCENTPRESS
    03-19-2013,17:33:38 : /PASS: = ********
    03-19-2013,17:33:38 : /TS:
    03-19-2013,17:33:38 : /TD: = ALL
    03-19-2013,17:33:38 : /DOCS:
    03-19-2013,17:33:38 : /LOADER:
    03-19-2013,17:33:38 : /AOFO:
    03-19-2013,17:33:38 : /EXCH:
    03-19-2013,17:33:38 : /SQL:
    03-19-2013,17:33:38 : /NTA:
    03-19-2013,17:33:38 : /RAULUS:
    03-19-2013,17:33:38 : /DBSERVER:
    03-19-2013,17:33:38 : /DBINSTPATH: = C:\Program Files\Microsoft SQL Server\BE\
    03-19-2013,17:33:38 : /BACKUPDATA: = 0
    03-19-2013,17:33:38 : /MAC:
    03-19-2013,17:33:38 : Command line processing complete
    03-19-2013,17:33:38 : Install set to run in UI mode
    03-19-2013,17:33:38 : CDlgPushWelcome::Pass
    03-19-2013,17:33:40 : CinstOpenDlg::ValidateData
    03-19-2013,17:33:43 : Validating license data
    03-19-2013,17:33:44 : CDlgChooseInstall::ValidateData
    03-19-2013,17:33:44 : CDlgValidationSummary::LaunchValidationTest
    03-19-2013,17:33:44 : m_bUseNativeClient = 1
    03-19-2013,17:33:44 : Executing SQL_GetSQLServerEdition.
    03-19-2013,17:33:44 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:33:44 : Connected to SQL Server.
    03-19-2013,17:33:44 : m_bUseNativeClient = 1
    03-19-2013,17:34:05 : CDlgValidationSummary::ValidateData
    03-19-2013,17:34:05 : BEOperations::BE_GetInstalledProdCodeVersion
    03-19-2013,17:34:05 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:34:05 : CDlgSerialNumber Pass Function.
    03-19-2013,17:34:05 : After Check for Remote_Install.
    03-19-2013,17:34:05 : After Check for RA_INSTALL.
    03-19-2013,17:34:07 : Validating serialization data
    03-19-2013,17:34:07 : CDlgLocalChooseCustom::Pass
    03-19-2013,17:34:07 : After Check for INSTALL_CHOICE.
    03-19-2013,17:34:07 : After Check for INSTALL_TYPE.
    03-19-2013,17:34:07 : After Check for INSTALL_MODE.
    03-19-2013,17:34:07 : CDlgLocalChooseCustom Pass Function end.
    03-19-2013,17:34:07 : On Init of CDlgChooseCustom
    03-19-2013,17:34:07 : Leaving Init of CDlgChooseCustom
    03-19-2013,17:34:07 : CDlgLocalChooseCustom::OnInitDialog
    03-19-2013,17:34:07 : On Init of CDlgLocalChooseCustom
    03-19-2013,17:34:07 : Leaving Init of CDlgLocalChooseCustom
    03-19-2013,17:34:12 : Validating Local Options Data
    03-19-2013,17:34:13 : Validating service account data
    03-19-2013,17:34:13 : CDlgSSO Pass Function.
    03-19-2013,17:34:13 : After Check for INSTALL_MODE.
    03-19-2013,17:34:13 : DlgChooseDBServer Pass Function.
    03-19-2013,17:34:20 : m_bUseNativeClient = 1
    03-19-2013,17:34:20 : Validating DlgChooseDBServer data
    03-19-2013,17:34:20 : Drive C:     Required: 1102 MB     Available: 37138 MB
    03-19-2013,17:34:20 : CDlgChooseTapeDrivers Pass Function.
    03-19-2013,17:34:20 : After Check for INSTALL_MODE.
    03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
    03-19-2013,17:34:20 : After Check for INSTALL_TYPE.
    03-19-2013,17:34:20 : CDlgSerialNumber Pass Function.
    03-19-2013,17:34:20 : CDlgCAS Pass Function.
    03-19-2013,17:34:20 : After Check for INSTALL_MODE.
    03-19-2013,17:34:20 : CDlgClone Pass Function.
    03-19-2013,17:34:20 : CDlgClone not passed.
    03-19-2013,17:34:20 : CDlgRemoteChooseCustom Pass Function.
    03-19-2013,17:34:20 : After Check for INSTALL_CHOICE.
    03-19-2013,17:34:20 : Install Summary XML File:
    03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.xml
    03-19-2013,17:34:20 : Install Summary XSL File:
    03-19-2013,17:34:20 : D:\Software\Backupexec 12.5 64bit\WINNT\INSTALL\BE\Bin\InstallSummary.xsl
    03-19-2013,17:34:20 : Install Summary HTML File:
    03-19-2013,17:34:20 : C:\Users\ADMINI~1\AppData\Local\Temp\1\BE61998B-E5BD-4E41-B2D7-96551E6FECE0\InstallReview.htm
    03-19-2013,17:34:20 : Not Quickstart Edition
    03-19-2013,17:34:20 : Entering GetSQLAndCASOInformation
    03-19-2013,17:34:20 : Leaving GetSQLAndCASOInformation
    03-19-2013,17:34:20 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:34:20 : m_bUseNativeClient = 1
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    03-19-2013,17:34:27 : Executing InstallLiveUpdate.
    03-19-2013,17:34:40 : Installing .Net Framework 2.0 SP1.
    03-19-2013,17:34:40 : Checking for .Net Framework 2.0 SP1.
    03-19-2013,17:34:40 : Vista or Longhorn server.  Not installing .NET Frameworks.
    03-19-2013,17:34:40 : .NET Framework was detected.  Skipping install.
    03-19-2013,17:34:41 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,17:34:41 : m_bUseNativeClient = 1
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    03-19-2013,17:34:41 : SQL Server version 9
    03-19-2013,17:34:41 : SQL version returned:  9
    03-19-2013,17:34:41 : Executing SQL_GetServicePack.
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    03-19-2013,17:34:41 : Connected to SQL Server.
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    03-19-2013,17:34:41 : Executing SQL_GetSQLServerEdition.
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    03-19-2013,17:34:41 : Connected to SQL Server.
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    03-19-2013,17:37:25 : Validating install complete
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    03-19-2013,17:37:25 : CLEANUP: Install has removed the following files from: C:\Users\ADMINI~1\AppData\Local\Temp\1\{BE61998B-E5BD-4E41-B2D7-96551E6FECE0}
    03-19-2013,17:37:25 : Removed files:
    03-19-2013,17:37:25 : ERROR:  Installation failed with error 1603.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,17:41:16 : Windows Operating System Version: 6.1
    03-19-2013,17:41:16 : GetProductInfo returned success.  Checking for CORE OS values.
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    03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
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    03-19-2013,17:41:18 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
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    03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:41:19 : m_bUseNativeClient = 1
    03-19-2013,17:41:19 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:41:20 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,17:41:20 : CopySupportFiles
    03-19-2013,17:41:20 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
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    03-19-2013,17:44:35 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,17:44:35 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:44:35 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,17:44:35 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:44:35 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,17:44:35 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:44:36 : Starting Install
    03-19-2013,17:44:36 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,17:44:36 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:44:36 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,17:44:36 : Discovered Total Actions: 115
    03-19-2013,17:44:36 : The return code from the MSI is: 1601
    03-19-2013,17:44:36 : Cleaning up the symc status key
    03-19-2013,17:44:36 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,17:44:36 : Clean up Symantec installer keys.
    03-19-2013,17:44:37 : Terminal Services enabled.
    03-19-2013,17:44:37 : Terminal Services server has been set to Execute mode.
    03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,17:44:57 : BeSeqDlgs::DlgInstallComplete
    03-19-2013,17:44:57 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:44:57 : Skipping push of remote servers and agents due to failed local install.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,17:45:25 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:45:28 : Gathering Telemetry items
    03-19-2013,17:45:28 : Failed to start the management service
    03-19-2013,17:45:28 : Service BackupExecManagementService was not found on computer '.'.
    03-19-2013,17:45:28 : Sending Telemetry to Symantec
    03-19-2013,17:45:28 : Transmit Telemetry initialized.
    03-19-2013,17:45:28 : TelemetryRegistryHelpers initialized.
    03-19-2013,17:45:29 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
    03-19-2013,17:56:31 : Windows Operating System Version: 6.1
    03-19-2013,17:56:31 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,17:56:33 : Executing managed _Setup:
    03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,17:56:33 : Loading XML from:
    03-19-2013,17:56:33 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,17:56:33 : RawsDlgSequence::CheckInstMode
    03-19-2013,17:56:33 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,17:56:34 : Launching UI Install
    03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:56:35 : m_bUseNativeClient = 1
    03-19-2013,17:56:35 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,17:56:35 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,17:56:35 : CopySupportFiles
    03-19-2013,17:56:35 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,17:56:35 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:56:35 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,17:56:35 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,17:56:49 : Typical install value is set to : True
    03-19-2013,17:56:50 : Executing SQL_GetServicePack.
    03-19-2013,17:56:50 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:56:51 : Connected to SQL Server.
    03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,17:56:51 : Executing SQL_GetSQLServerEdition.
    03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:56:51 : Connected to SQL Server.
    03-19-2013,17:56:51 : Executing SQL_GetServicePack.
    03-19-2013,17:56:51 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,17:56:51 : Connected to SQL Server.
    03-19-2013,17:56:51 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,17:57:37 : m_bUseNativeClient = 1
    03-19-2013,17:57:37 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,17:58:41 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,17:58:41 : Install is not executing as the service account.
    03-19-2013,17:58:41 : Successfully Logged on as service account.
    03-19-2013,17:58:41 : Successfully impersonated service account.
    03-19-2013,17:58:41 : EUserName value successfully written to the registry.
    03-19-2013,17:58:41 : EPassword value successfully written to the registry.
    03-19-2013,17:58:41 : EDomain value successfully written to the registry.
    03-19-2013,17:58:51 : There were no remote computers selected for install
    03-19-2013,17:58:51 : m_bUseNativeClient = 1
    03-19-2013,17:58:51 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,17:58:52 : Terminal Services enabled.
    03-19-2013,17:58:52 : Terminal Services server has been set to Install mode.
    03-19-2013,17:58:52 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,17:58:54 : Executing InstallLiveUpdate.
    03-19-2013,17:59:06 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,17:59:06 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,17:59:07 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,17:59:07 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:59:07 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,17:59:07 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:59:07 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,17:59:07 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,17:59:07 : Starting Install
    03-19-2013,17:59:07 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,17:59:07 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,17:59:07 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,17:59:08 : Discovered Total Actions: 115
    03-19-2013,17:59:08 : The return code from the MSI is: 1601
    03-19-2013,17:59:08 : Cleaning up the symc status key
    03-19-2013,17:59:08 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,17:59:08 : Clean up Symantec installer keys.
    03-19-2013,17:59:10 : Terminal Services enabled.
    03-19-2013,17:59:10 : Terminal Services server has been set to Execute mode.
    03-19-2013,18:00:01 : The return code is: 0
    03-19-2013,18:00:01 : SUCCESS:  Installation has completed successfully.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:02:24 : Windows Operating System Version: 6.1
    03-19-2013,18:02:24 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:02:26 : Executing managed _Setup:
    03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:02:26 : Loading XML from:
    03-19-2013,18:02:26 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:02:26 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:02:26 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:02:26 : Launching UI Install
    03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:02:26 : m_bUseNativeClient = 1
    03-19-2013,18:02:26 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:02:26 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:02:26 : CopySupportFiles
    03-19-2013,18:02:26 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:02:27 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:02:27 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:02:27 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:03:11 : The return code is: 0
    03-19-2013,18:03:11 : SUCCESS:  Installation has completed successfully.
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:03:21 : Windows Operating System Version: 6.1
    03-19-2013,18:03:21 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:03:22 : Windows Operating System Version: 6.1
    03-19-2013,18:03:22 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:03:23 : Executing managed _Setup:
    03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:03:23 : Loading XML from:
    03-19-2013,18:03:23 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:03:23 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:03:23 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:03:24 : Launching UI Install
    03-19-2013,18:03:24 : Executing managed _Setup:
    03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:03:24 : m_bUseNativeClient = 1
    03-19-2013,18:03:24 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:03:24 : Loading XML from:
    03-19-2013,18:03:24 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:03:24 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:03:24 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:03:24 : CopySupportFiles
    03-19-2013,18:03:24 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:03:24 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:03:24 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:03:24 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:03:24 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:03:58 : Typical install value is set to : True
    03-19-2013,18:03:58 : m_bUseNativeClient = 1
    03-19-2013,18:03:58 : Executing SQL_GetServicePack.
    03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:03:58 : Connected to SQL Server.
    03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:03:58 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:03:58 : Connected to SQL Server.
    03-19-2013,18:03:58 : Executing SQL_GetServicePack.
    03-19-2013,18:03:58 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:03:58 : Connected to SQL Server.
    03-19-2013,18:03:58 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:03:58 : m_bUseNativeClient = 1
    03-19-2013,18:04:20 : m_bUseNativeClient = 1
    03-19-2013,18:04:20 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:05:35 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,18:05:35 : Install is not executing as the service account.
    03-19-2013,18:05:35 : Successfully Logged on as service account.
    03-19-2013,18:05:35 : Successfully impersonated service account.
    03-19-2013,18:05:35 : EUserName value successfully written to the registry.
    03-19-2013,18:05:35 : EPassword value successfully written to the registry.
    03-19-2013,18:05:35 : EDomain value successfully written to the registry.
    03-19-2013,18:05:36 : There were no remote computers selected for install
    03-19-2013,18:05:36 : m_bUseNativeClient = 1
    03-19-2013,18:05:36 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,18:05:37 : Terminal Services enabled.
    03-19-2013,18:05:37 : Terminal Services server has been set to Install mode.
    03-19-2013,18:05:37 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,18:05:38 : Executing InstallLiveUpdate.
    03-19-2013,18:05:50 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,18:05:50 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,18:05:50 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,18:05:50 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:05:50 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,18:05:50 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:05:50 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,18:05:50 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:05:50 : Starting Install
    03-19-2013,18:05:50 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,18:05:50 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:05:50 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,18:05:50 : Discovered Total Actions: 115
    03-19-2013,18:05:50 : The return code from the MSI is: 1601
    03-19-2013,18:05:51 : Cleaning up the symc status key
    03-19-2013,18:05:51 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,18:05:51 : Clean up Symantec installer keys.
    03-19-2013,18:05:51 : Terminal Services enabled.
    03-19-2013,18:05:51 : Terminal Services server has been set to Execute mode.
    03-19-2013,18:06:32 : The return code is: 0
    03-19-2013,18:06:32 : SUCCESS:  Installation has completed successfully.
    03-19-2013,18:07:36 : Setup is already running.  Unable to initialize another instance of setup.
    03-19-2013,18:07:39 : Error initializing shared data
    03-19-2013,18:07:39 : ERROR:  Installation failed with error 1603. GetLastError = :0
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:13:44 : Windows Operating System Version: 6.1
    03-19-2013,18:13:44 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:13:44 : Windows Operating System Version: 6.1
    03-19-2013,18:13:44 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:13:46 : Executing managed _Setup:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:13:46 : Executing managed _Setup:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:13:46 : Loading XML from:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:13:46 : Loading XML from:
    03-19-2013,18:13:46 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:13:46 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:13:46 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:13:47 : Launching UI Install
    03-19-2013,18:13:47 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:13:48 : m_bUseNativeClient = 1
    03-19-2013,18:13:48 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:13:48 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:13:48 : CopySupportFiles
    03-19-2013,18:13:48 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:13:48 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:13:48 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:13:48 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:13:54 : Typical install value is set to : True
    03-19-2013,18:13:55 : m_bUseNativeClient = 1
    03-19-2013,18:13:55 : Executing SQL_GetServicePack.
    03-19-2013,18:13:55 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:13:56 : Connected to SQL Server.
    03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:13:56 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:13:56 : Connected to SQL Server.
    03-19-2013,18:13:56 : Executing SQL_GetServicePack.
    03-19-2013,18:13:56 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:13:56 : Connected to SQL Server.
    03-19-2013,18:13:56 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:13:56 : m_bUseNativeClient = 1
    03-19-2013,18:14:41 : m_bUseNativeClient = 1
    03-19-2013,18:14:41 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:16:09 : Service account specified is not valid
    03-19-2013,18:16:09 : Unable to authenticate with the user and password information given for ACCENTPRESS\backup.
    03-19-2013,18:16:10 : Error validating service account credentials.
    03-19-2013,18:16:20 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,18:16:20 : Install is not executing as the service account.
    03-19-2013,18:16:20 : Successfully Logged on as service account.
    03-19-2013,18:16:20 : Successfully impersonated service account.
    03-19-2013,18:16:20 : EUserName value successfully written to the registry.
    03-19-2013,18:16:20 : EPassword value successfully written to the registry.
    03-19-2013,18:16:20 : EDomain value successfully written to the registry.
    03-19-2013,18:16:22 : There were no remote computers selected for install
    03-19-2013,18:16:22 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,18:16:23 : Terminal Services enabled.
    03-19-2013,18:16:23 : Terminal Services server has been set to Install mode.
    03-19-2013,18:16:23 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,18:16:25 : Executing InstallLiveUpdate.
    03-19-2013,18:16:37 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,18:16:37 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,18:16:38 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,18:16:38 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:16:38 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,18:16:38 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:16:38 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,18:16:38 : "C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,18:16:38 : Starting Install
    03-19-2013,18:16:38 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,18:16:38 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,18:16:38 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\1\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,18:16:39 : Discovered Total Actions: 115
    03-19-2013,18:16:39 : The return code from the MSI is: 1601
    03-19-2013,18:16:39 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,18:16:39 : Clean up Symantec installer keys.
    03-19-2013,18:16:39 : Cleaning up the symc status key
    03-19-2013,18:16:41 : Terminal Services enabled.
    03-19-2013,18:16:41 : Terminal Services server has been set to Execute mode.
    03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,18:17:08 : BeSeqDlgs::DlgInstallComplete
    03-19-2013,18:17:08 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:17:08 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,18:17:09 : Gathering Telemetry items
    03-19-2013,18:17:09 : Failed to start the management service
    03-19-2013,18:17:09 : Service BackupExecManagementService was not found on computer '.'.
    03-19-2013,18:17:09 : Sending Telemetry to Symantec
    03-19-2013,18:17:09 : Transmit Telemetry initialized.
    03-19-2013,18:17:09 : TelemetryRegistryHelpers initialized.
    03-19-2013,18:17:21 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
    03-19-2013,18:17:33 : TransmitTelemetry.TransmitMessage URL=http://statsbe.norton.com/n/p, Caught WebException The remote name could not be resolved: 'statsbe.norton.com'
    03-19-2013,18:17:33 : Telemetry transmission failed.  Data was not sent.
    03-19-2013,18:17:33 : The return code is: 1601
    03-19-2013,18:17:33 : ERROR:  Installation failed with error 1601. GetLastError = :0
    03-19-2013,18:17:48 : Setup is already running.  Unable to initialize another instance of setup.
    03-19-2013,18:17:51 : Error initializing shared data
    03-19-2013,18:53:53 : m_bUseNativeClient = 1
    03-19-2013,18:53:53 : Executing SQL_GetServicePack.
    03-19-2013,18:53:53 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:53:54 : Connected to SQL Server.
    03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:53:54 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:53:54 : Connected to SQL Server.
    03-19-2013,18:53:54 : Executing SQL_GetServicePack.
    03-19-2013,18:53:54 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:53:54 : Connected to SQL Server.
    03-19-2013,18:53:54 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:53:54 : m_bUseNativeClient = 1
    Symantec Backup Exec (TM) 13 Installation Log
    03-19-2013,18:58:06 : Windows Operating System Version: 6.1
    03-19-2013,18:58:06 : GetProductInfo returned success.  Checking for CORE OS values.
    03-19-2013,18:58:08 : Executing managed _Setup:
    03-19-2013,18:58:08 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\_Setup.exe
    03-19-2013,18:58:09 : Loading XML from:
    03-19-2013,18:58:09 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\BEx64\Install\IFProducts.xml
    03-19-2013,18:58:09 : RawsDlgSequence::CheckInstMode
    03-19-2013,18:58:09 : BEOperations::BE_GetInstalledProdCodeVersion()
    03-19-2013,18:58:09 : Launching UI Install
    03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:58:10 : m_bUseNativeClient = 1
    03-19-2013,18:58:10 : MDAC 6.1.7601.17514 is installed on this system.
    03-19-2013,18:58:10 : BeSeqDlgs::DlgBERemoteConfig
    03-19-2013,18:58:10 : CopySupportFiles
    03-19-2013,18:58:10 : Saved support files to C:\ProgramData\Symantec\Backup Exec\Logs\InstallSummary
    03-19-2013,18:58:11 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:58:11 : Executing BE_SetSQLxLangVersion.  Setting language version of SQL Express BKUPEXEC instance.
    03-19-2013,18:58:11 : BKUPEXEC SQLx setup file is SQLEXPR.EXE.
    03-19-2013,18:58:15 : Typical install value is set to : True
    03-19-2013,18:58:16 : m_bUseNativeClient = 1
    03-19-2013,18:58:16 : Executing SQL_GetServicePack.
    03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:58:16 : Connected to SQL Server.
    03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:58:16 : Executing SQL_GetSQLServerEdition.
    03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:58:16 : Connected to SQL Server.
    03-19-2013,18:58:16 : Executing SQL_GetServicePack.
    03-19-2013,18:58:16 : DRIVER={SQL Native Client};SERVER=ACCENTPRESSDC\BKUPEXEC;Trusted_Connection=Yes
    03-19-2013,18:58:16 : Connected to SQL Server.
    03-19-2013,18:58:16 : ACCENTPRESSDC\BKUPEXEC is a SQL Server Product Level: 'SP4'
    03-19-2013,18:58:16 : m_bUseNativeClient = 1
    03-19-2013,18:58:49 : m_bUseNativeClient = 1
    03-19-2013,18:58:49 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,18:59:43 : Currently executing as ACCENTPRESS\administrator
    03-19-2013,18:59:43 : Install is not executing as the service account.
    03-19-2013,18:59:43 : Successfully Logged on as service account.
    03-19-2013,18:59:44 : Successfully impersonated service account.
    03-19-2013,18:59:44 : EUserName value successfully written to the registry.
    03-19-2013,18:59:44 : EPassword value successfully written to the registry.
    03-19-2013,18:59:44 : EDomain value successfully written to the registry.
    03-19-2013,18:59:46 : There were no remote computers selected for install
    03-19-2013,18:59:46 : m_bUseNativeClient = 1
    03-19-2013,18:59:46 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer.  The Management Tools can be installed during a custom
    install of Microsoft Exchange Server 2007.  To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version
    06.05.7888 or later on the Exchange 2007 server.  This package can be found on the Microsoft Web site.
    03-19-2013,18:59:47 : Terminal Services enabled.
    03-19-2013,18:59:47 : Terminal Services server has been set to Install mode.
    03-19-2013,18:59:47 : Checking for .Net Framework 3.5 SP1.
    03-19-2013,18:59:49 : Executing InstallLiveUpdate.
    03-19-2013,19:00:01 : The return value for Symantec LiveUpdate returned error code: 0
    03-19-2013,19:00:01 : Installing Microsoft Report Viewer Redistributable 2005
    03-19-2013,19:00:01 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
    03-19-2013,19:00:01 : ==================Installing MS VC 8.0 SP1 runtimes.==================
    03-19-2013,19:00:01 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,19:00:01 : Extracting runtime installer package vcredist_x64.exe to BE support folder.
    03-19-2013,19:00:01 : D:\Software\Symantec Backup Exec 2010 32-64bit\BE\WINNT\INSTALL\VCRedist\vcredist_x64.exe /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,19:00:02 : Extracting runtime installer package VCREDI~2.EXE to BE support folder.
    03-19-2013,19:00:02 : "C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\VCREDI~2.EXE" /q:a /C /T:"C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist"
    03-19-2013,19:00:02 : Starting Install
    03-19-2013,19:00:02 : Using Command Line: REBOOT=ReallySuppress
    03-19-2013,19:00:02 : Support directory: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\
    03-19-2013,19:00:02 : Launching MSI: C:\Users\ADMINI~1\AppData\Local\Temp\2\{DD8FD4D3-F0FB-4FB2-8A34-25E2C7756A51}\VCRedist\vcredist.msi
    03-19-2013,19:00:03 : Discovered Total Actions: 115
    03-19-2013,19:00:03 : The return code from the MSI is: 1601
    03-19-2013,19:00:03 : Cleaning up the symc status key
    03-19-2013,19:00:03 : The return value for Microsoft Visual C++ 2005 SP1 Redistributable returned error code: 1601
    03-19-2013,19:00:03 : Clean up Symantec installer keys.
    03-19-2013,19:00:05 : Terminal Services enabled.
    03-19-2013,19:00:05 : Terminal Services server has been set to Execute mode.
    03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,19:00:07 : BeSeqDlgs::DlgInstallComplete
    03-19-2013,19:00:07 : AgentSeqDlgs::Misc_BE_CommonOps
    03-19-2013,19:00:07 : Skipping push of remote servers and agents due to failed local install.
    03-19-2013,19:00:10 : Gathering Telemetry items
    03-19-2013,19:00:10 : Failed to start the management service
    03-19-2013,19:00:10 : Service BackupExecManagementService was not found on computer '.'.
    03-19-2013,19:00:10 : Sending Telemetry to Symantec
    03-19-2013,19:00:10 : Transmit Telemetry initialized.
    03-19-2013,19:00:10 : TelemetryRegistryHelpers initialized.
    03-19-2013,19:00:10 : TransmitTelemetry.TransmitMessage URL=http://statsbe.hro.rnd.veritas.com/betelemetry/stats.php, Caught WebException The remote name could not be resolved: 'statsbe.hro.rnd.veritas.com'
    03-19-2013,19:00:10 : Telemetry data was successfully sent to Symantec
    03-19-2013,19:00:10 : The return code is: 1601
    03-19-2013,19:00:11 : ERROR:  Installation failed with error 1601. GetLastError = :0 
    DJH

  • 10G license installation on ME 3600X

    Hello colleagues,
    Could you please help me with one small question. I'm installing 10G license on ME-3600X-24FS-M. This is what I've got before installation:
    Switch# sh license
    Index 3 Feature: 10GEUpgrade
            Period left: 8  weeks 4  days
            License Type: Evaluation
            License State: Active, Not in Use, EULA not accepted
            License Count: Non-Counted
            License Priority: None
    Switch#
    After the license was installed:
    Switch#sh license
    Index 3 Feature: 10GEUpgrade
            Period left: Life time
            License Type: Permanent
            License State: Active, Not in Use
            License Count: Non-Counted
            License Priority: Medium
    Switch#
    My question is - why license state is Not in Use. There is no sfp+ installed in the switch. Could this be the reason?
    Kind regards,
    Oleg Krasnov

    The problem is this:
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            License Type: Evaluation
            License State: Inactive
                Evaluation total period: 8  weeks 4  days
                Evaluation period left: 8  weeks 4  days
                Period used: 0  minute  0  second 
            License Count: Non-Counted
            License Priority: None
            Store Index: 1
            Store Name: Built-In License Storage
    Plug in a 10Gig interface:
    Index 3 Feature: 10GEUpgrade                   
            Period left: Life time
            License Type: Permanent
            License State: Active, In Use
            License Count: Non-Counted
            License Priority: Medium

  • I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?

    I bought a second license and I can't find the serial number, I have tried to contact adobe like 4 times and got no luck. Any help on where to find it? is it the same serial as the first copy we have?

    Hello,
    This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
    So for installation and activation you dont need any serial key . Just sign in and it will automatically activate your subscription .
    For more information on subscription please click on the link below.
    http://www.adobe.com/in/products/captivate/faq.html#subscription
    Regards,
    Rajeev.

  • Cannot create Volume License Installer

    I am trying to create a volume license installer for LabVIEW 9, and I get the following error:
    Error Copying File or Folder
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    Make sure the disk is not full or write-protected
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    Is the file of the DVD somehow in use?
    -Nils
    Solved!
    Go to Solution.

    I am not sure what your specific issue is but I simply wanted to say that I had no issues creating installers LV 2009 for our VLA. Have you checked that destination drive that you are putting the installer on to ensure that it does have enough space and that you do have permissions to write to it?
    Mark Yedinak
    "Does anyone know where the love of God goes when the waves turn the minutes to hours?"
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  • Installing a second license

    How do I install a second license on a computer when one of the other licenses is un-installable?

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    I bought iWork Family pack last year (downloadable version). To download it to my mac I needed to download the trial version and then input my Key number. Now I have bought a macbook and I want to put iWork on it but the download trial version is no longer active on Apple. This is where I would have previously put my purchase code. Does anyone know how to download and install the second license?

    Since the original poster (like myself) already had a Mac with iWork 9 on it... networking (or copying the files below to a thumb-drive) and installing into the Mac without should work just fine. 
    hwm23 wrote:
    alternatively you can copy the following files from one computer to the other:
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    Macintosh HD:Library:Preferences:com.apple.iWork09.plist
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    Macintosh HD:Applications:iWork '09
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  • CS4 Master Collection Installation Issues

    I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
    Thank you

    I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
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  • Lightroom 4.2 Installation Issue

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    Message was edited by: marzo19

    untill now, 3 phones later, and mayby 10 attemps later to install it: notting. the errors that i am gething are the same as above, but nothing helps for me.
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  • Installation issue on opensuse 11

    Hey All,<br /><br />Im a Windows guy still struggling with Linux set-upsso take it easy on me! :)  and Im having a hard time getting blaze installed and running.<br /><br />This is what Ive done so far.  I've successfully set-up the latest copy of openSuse11 64 bit version with: <br />  Tomcat 6.0.16 (Tested and running)<br />  ANT 1.7<br />  JAVA SDK & JDK 6<br />  Junit (ant-junit, junit, junit-javadoc, junit-manual, libcppunit-1_12-0)<br />  Downloaded both blazeds.war and blazeds_src_3-0-0-544.zip<br />  From Tomcat Manager I uploaded the blazeds.war file successfully.<br />  I unzipped the zip file into root/blazeds and from a command prompt ran     ant.  These are the errors Im getting:<br />     *  [taskdef] Could no load definitions from resource net/sf/antcontrib/antcontrib.properties.  It could not be found.  (Repeats about a dozen times)<br />     *  BUILD FAILED<br />     *  /root/blazeds/build.xml:445:  The following error occurred while executing this line:<br />     *  /root/blazeds/resources/fds-ajax-bridge/build.xml:52  Problem:  failed to create task or type if Cause:  The name is undefined.<br />     *  Action:  Check the spelling<br />     *  Action:  Check that any custom tasks/types have been declared<br />     *  Action:  Check that any <presetdef>/<mac  rodef> declarations have taken place.<br /><br />Variables:<br />env | grep _HOME<br /><br />ANT_HOME  = /usr/share/ant<br />JRE_HOME =/usr/lib64/jvm/java/jre<br />JAVA_HOME =/usr/lib64/jvm/java/jre<br />SDK_HOME =/usr/lib64/jvm/java/jre<br />JDK_HOME =/usr/lib64/jvm/java/jre<br /><br />Any ideas?<br />Brad

    Hi Alex,
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    Brad
    On Fri, Aug 1, 2008 at 12:57 PM, Alex Glosband
    <
    [email protected]> wrote:
    A new message was posted by Alex Glosband in
    Configuration and Getting Started Discussion --
      Installation issue on opensuse 11
    Are you just trying to install and run BlazeDS? Why do you need to build from source?
    -Alex
    View/reply at
    Installation issue on opensuse 11
    Replies by email are OK.
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    unsubscribe form to cancel your email subscription.

  • Forms 10g Installation issue on windows 7 Professional service pack 1

    hi
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    Checking operating system version: must be 4.0, 5.0, 5.1 or 5.2.    Actual 6.1     Failed <<<<
    just wondering if there are any workaround ..

    Christian is right - Forms 10g R2 (version 10.1.2.0.2) is not certified for installation on Windows 7.  You must apply a Forms 10g R2 patch to bring the version to 10.1.2.3.0 for it to be certified.  You must have a My Oracle Support account to obtain the patch.
    Now, to your question - is there a workaround; the answer is yes.  There are known issues with this installer.  I'll list them and their workaround.
    1.  The Oracle installer checks for a specific set of Windows versions rather than check for a minimum Windows version.
    Workaround:  Right-click the Installer and select Properties.  Click the Compatibility tab and click the checkbox: Run this program in compatibility mode for:  Windows XP SP3).
    2.  The Oracle Installer can't detect Windows Managed Virtual Memory (VM).
    Workaround:  You must temporarily change the Virtual Memory settings and specify specific Initial and Maximum sizes.  See this Microsoft article for more information on changing VM settings.  http://windows.microsoft.com/en-us/windows-vista/change-the-size-of-virtual-memory
    This change will require you to restart your computer.  After you have successfully installed Oracle Forms 10g, you can restore the original VM settings.
    3.  The Oracle installer MUST be installed as an "Administrator". 
    Workaround:  Windows 7 uses "Least privileged user" so you must right-click the Installer and select the Compatibility tab.  Click the "Run this program as an administrator" checkbox.
    4.  Not a Oracle installer issue, but you will have to install the 32-bit version of the Oracle Java Runtime Environment (JRE) (1.6.0 - not 1.7.0) because Oracle Forms is a 32-bit application so it will not be able to use the 64-bit JRE.
    Run the Oracle installer and it should now install succesfully.
    Craig...

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