Second month i trying to buy the adobe illustrator unsuccessfully.

The payment went from my bank account ( 1 nok, i living in Norway,  for verification payment) and then no activity.  At my adobe account i can see nothing about ordered items, tried to take a  contact with support but no answer. What i have to do? I  want buy illustrator, but look like adobe ignoring me! Help!

[discussion moved to Illustrator forum]

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