Second RAM slot bad?

Troubling issue with my 24" iMac (late 2008, 3GHz, nVidia 8800).
With both RAM slots loaded, it crashes randomly in the first 15 minutes after boot. Sometimes this is a freeze, others the black "You must restart your computer" message. Regardless, after shutting down, it won't reboot successfully until the RAM has been re-seated (it'll stall at the plain gray screen, before the spinner or the Apple logo show up). Once re-seated, sometimes 2-3 times, it'll decide to boot again, only to suffer the same fate.
Brought it down to the minimum configuration - only the first slot filled. Works fine, rock-solid, runs for weeks without issue. Swap that same stick to the second slot, and we're back to crashing and needing to re-seat the RAM to get it rebooted. I've tried both 1GB sticks that came with the iMac, as well as a couple of 2GB sticks from Crucial - the behavior is the same regardless of the stick(s) being used. (All sticks are known to be good).
I've currently got one of the 2GB sticks in, been running for about a month without issue, but I'd really like to get the machine up to 4GB, so it's about time to get this fixed.
Aside from the testing I've done above, is there anything else I should do prior to setting up a time to drop it off at the local Apple Store for warranty service (still under the 1-year warranty, haven't bought Applecare yet, but planning on it)? Any other tests I should run or documentation I can provide to save both my and the tech's time?

So, it's been a month. Figured I should post an update on how things turned out.
Repaired permissions, backed up to an external drive, booted from it to be sure, and repaired permissions again.
Shut down, removed the backup drive, and decided to give it one more try before calling up the store. Performed the same procedure I've done so many times:
Unplugged the power cable. Let sit for 20 seconds (resets SMC).
Popped out the single 2GB stick from the left slot, seated it in the right slot. Seated the second 2GB stick in the left slot.
Plugged the power cable in.
Booted. Reset PRAM. Came up OK, did not log in. Shut down.
Booted again. Reset PRAM again. Came up OK again. Logged in this time.
From this point on, everything has worked flawlessly, across multiple reboots, for a few weeks now. I've run several memory tests, each of which has passed with flying colors.
I'm not sure exactly what the difference is this time around, but I'm certainly not complaining.

Similar Messages

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    Firstly, allow me to apologize for any formatting errors on this post; I'm putting it together from my phone. I comprised a collection of photos and screen shots to aid in my plea, but I can't find a way to upload them from here. So I'll do my best to explain things colorfully. :)
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    IT LIVES!!!!!!
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    Interval Since Last Panic Report:  258499 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    E99EE298-1EAD-9817-ABDF-BF6E43C51AFB
    Fri Sep  6 16:56:10 2013
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    RAX: 0x0000000000000001, RBX: 0xffffff807fe44000, RCX: 0xffffff8020932c28, RDX: 0xffffff80885c3a38
    RSP: 0xffffff80885c3b60, RBP: 0xffffff80885c3b60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
    R8:  0x0000000000000000, R9:  0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
    R12: 0xffffff807fe44000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
    RFL: 0x0000000000010246, RIP: 0xffffff7f96a99154, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff80885c3800 : 0xffffff801541d626
    0xffffff80885c3870 : 0xffffff80154b8655
    0xffffff80885c3a40 : 0xffffff80154ce17d
    0xffffff80885c3a60 : 0xffffff7f96a99154
    0xffffff80885c3b60 : 0xffffff7f96a82844
    0xffffff80885c3bb0 : 0xffffff7f96a8279a
    0xffffff80885c3bd0 : 0xffffff7f96a5e28e
    0xffffff80885c3c00 : 0xffffff7f95ab33a0
    0xffffff80885c3c40 : 0xffffff7f95ab330f
    0xffffff80885c3c60 : 0xffffff7f95ab875c
    0xffffff80885c3cf0 : 0xffffff7f95ab0e50
    0xffffff80885c3d20 : 0xffffff7f95b021cf
    0xffffff80885c3d70 : 0xffffff8015833efb
    0xffffff80885c3dc0 : 0xffffff8015865297
    0xffffff80885c3e30 : 0xffffff801549874f
    0xffffff80885c3e80 : 0xffffff8015420b3d
    0xffffff80885c3eb0 : 0xffffff8015410448
    0xffffff80885c3f00 : 0xffffff801541961b
    0xffffff80885c3f70 : 0xffffff80154a6536
    0xffffff80885c3fb0 : 0xffffff80154ce9e3
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f95aa7000->0xffffff7f95adefff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f95a68000
             com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f95a fe000->0xffffff7f95da3fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f95a68000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f95aea000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f95aa7000
             com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f96a5a0 00->0xffffff7f96b27fff
                dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f95a fe000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f95aea000
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f95a68000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f95aa7000
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    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
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    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.filesystems.autofs 3.0
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    com.apple.driver.AppleLPC 1.6.0
    com.apple.GeForce 8.1.2
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.iokit.IOBluetoothUSBDFU 4.1.4f2
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    com.apple.driver.AppleMuxControl 3.4.5
    com.apple.driver.AppleBacklight 170.2.5
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.nvidia.NVDAStartup 8.1.2
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    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
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    com.apple.driver.AppleIntelPIIXATA 2.5.1
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    com.apple.driver.AirPortBrcm43224 600.36.17
    com.apple.driver.AppleFWOHCI 4.9.6
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.iokit.AppleYukon2 3.2.3b1
    com.apple.driver.AppleUSBEHCI 5.5.0
    com.apple.driver.AppleUSBUHCI 5.2.5
    com.apple.driver.AppleEFINVRAM 1.7
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 1.7
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.7
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2.1
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.3.7fc4
    com.apple.iokit.IOAudioFamily 1.8.9fc11
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.iokit.IOSurface 86.0.4
    com.apple.iokit.IOBluetoothFamily 4.1.4f2
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMBusPCI 1.0.11d0
    com.apple.nvidia.nv50hal 8.1.2
    com.apple.NVDAResman 8.1.2
    com.apple.driver.IOPlatformPluginFamily 5.3.0d51
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.driver.AppleHDAController 2.3.7fc4
    com.apple.iokit.IOHDAFamily 2.3.7fc4
    com.apple.driver.AppleGraphicsControl 3.4.5
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.driver.AppleSMBusController 1.0.11d0
    com.apple.iokit.IONDRVSupport 2.3.7
    com.apple.iokit.IOGraphicsFamily 2.3.7
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.driver.AppleUSBMultitouch 237.3
    com.apple.iokit.IOUSBHIDDriver 5.2.5
    com.apple.driver.AppleUSBMergeNub 5.5.5
    com.apple.driver.AppleUSBComposite 5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOATAPIProtocolTransport 3.5.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
    com.apple.iokit.IOAHCIFamily 2.3.1
    com.apple.iokit.IOATAFamily 2.5.1
    com.apple.iokit.IOUSBUserClient 5.5.5
    com.apple.iokit.IO80211Family 530.4
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOUSBFamily 5.6.0
    com.apple.driver.AppleEFIRuntime 1.7
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 345
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
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    Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7FBAFFFFFFFFFF, 0xFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFF
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    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
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    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1a100000 / 2
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0230, 0x5d200000 / 3
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
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    yeah.. I don't think the Crucial memory will work in those slots either... I haven't tried, but all the ram that seems good and works as a stand-alone pair in the first and third slots, doesn'twork in the second and fourth... I'm much more suspicious of the motherboard/memory slots...

  • MacBook Ram slots - Which bank is which?

    I installed two new RAM chips in my MacBook and one of the chips is faulty. I discovered that it was a RAM problem by switching the chips. In the first instance the good RAM showed up in Bank 0 and the second installation showed the good RAM was in Bank 1.
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    I don't want to take the chance of putting 1 chip in and ending up with no RAM. So, I need to know what slot is Bank 0 and what slot is Bank 1.
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    2. When I chose the good chip and the 256MB chip, it booted and when I looked in the "About this Mac" it showed 1.25GB.
    3. When looking in the battery compartment with the chip levers at the top, I put the 1GB chip in the slot on the LEFT. The System Profiler indicated that that was Bank1/Dimm1.
    Briefly then - Bank 1 - left and Bank 0 -right when the levers are viewed at the top.

  • Fried RAM slot?  Really need some help quick.

    Hi guys. I have a major problem on my hands, that I hope you may be able to help me solve...
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    Here's the catch...
    If I use all three DIMMS, the computer crashes in less than 5 minutes of uptime religiously. If I use two of them, the computer seems to stay up without problems, but when it sees a load like video conversion places on the system, it locks up. When I remove all RAM, so only one 512MB DIMM is present, I can encode video, and I don't seem to get crashes.
    When I bought the machine from Apple some two years ago, it came with one 512MB DIMM. I'm only hypothesizing here, but is there a chance that I received a machine that has a RAM slot 1 that's fine, but there's something wrong with slot 2 (or even 2, 3, 4)? In theory, when just surfing or using standard apps, the first slot meets the RAM need, but when more RAM allocation is needed under hard processes, and the system feeds off of slots beyond #1, then I crash. MenuMeters is installed so I can monitor RAM use, and sure enough, I mainly get crashes as my used RAM approaches 480-500MB.
    It's really urgent that I get to the bottom of this issue sooner than later, so I can finish this project to meet my deadline. Assuming slot 2 and so forth are bad, could I use a single 1GB DIMM module?
    Any advice is greatly appreciated. If i can repay the favor in any way, I'd be glad to.

    I suspected the RAM as well, however when I use only one DIMM I get zero crashes. I have used each of the three DIMMS for one day each now, and no crashes, but the second I add another ino the configuration crashes occur. While I agree that cheap RAM is often the culprit, to me all signs point to a faulty slot 2.
    I think I'll try getting a 1G RAM DIMM and only use slot 1 and see how that goes. Too bad, because I could really use more than 1G.

  • Help with ram slots on MSI P7N SLI PLATINUM

    rig config:
    MSI P7N SLI PLATINUM (MS-7380)
    bios version: 1.3v
    Q6600 quard core 2.66GHz
    Zotac modded 9800GTX+ amped version
    2x2 Gb DDR2 800MHz Kingston
    500 watt (absolute) power supply (taken form an old HP workstation)
    windows 7 X64
    Everything's on stock setting
    Its been almost 1 & 1/2 years since i bought this rig, and from first month itself i have been having problem with the ram. The problem is not with the sticks, its with the ram slots. There are different things that happen. Sometimes when i boot my system:
    1) either, it wont start, i.e. no boot screen.
    2) It will load upto windows startup screen, crash and restart in an infinite loop.
    3) It will load windows, then crash after sometime.
    4) If i run any memory diagnostic, it will give errors.
    At these times, i take out my 2 ram sticks, tinker with them, place them in different combination of ram slots, try push them in, in a certain way, keep trying until it yields and it boots up again ( generally a process of 1/2 an hr to an hr). After this my system will work fine ( no errors on any memory diagnostic) and boot properly for a week or 2, maybe even a month, but then again the same problem happens. I know for sure that there is no problem with my dimms (have checked them in other system and they work fine), its something to do with ram slots, or memory bus-controller structure.
    Recently the problem happened again, though my tinkering didn't help. My system only boots up if i place any of the ram sticks in the 3rd slot (the 1st orange one). It wont work for any other slot and neither will it work if i place both of the sticks together. I have tried resetting my bios as well cmos settings, but it has not helped. My mb is still in warranty, but if i give it for repair, it will be gone for a good month or so, which doesn't go well with me. If someone has any suggestions, or a way out, it will be highly appreciated. Please help!

    Quote from: nellinil on 10-July-10, 10:27:51
    yes the psu has a single +12v rail with 21A rating, but somehow i don't feel the problem is because of it. When my system successfully boots, it works properly. I can play or work on high performance softwares for any number of hours without fail, which ought not to happen if the psu is bad.
    Hmm, you are ignoring the possibility that your PSU is "flaky" (that's a technical term)!!!! You've never had any gizmo where "sometimes it works and sometimes it doesn't work"?
    If you don't want to buy a new PSU then at least beg-borrow-steal another one and see if your symptoms change.

  • 15-F018ca upgrade/ram slots

    I want to upgrade the ram. I've tried to replace the only user accessible ram module under the laptop by a same spec 8gb module (but from Crucial) and it refuse to boot. Tried with a few other DDR3 and DDR3L (4gb and 2gb) but the only one that work and boot the laptop is the original one (samsung 4gb-pc3-12800).
    Two questions: In the user manual and on vendor website they all list as two user accessible ram slot. In the bios/boot/utility tool it mentionned that slot/2 is empty. So where is it ? (have to disassemble the laptop to access it?)
    And what memory is known to be a good compatibility for this serie of laptop ? (if a second slot is available 4gb+4gb configuration will suffice but if not what 8gb module is compatible?)
    This question was solved.
    View Solution.

    Hi,
    The manula clearly says on page #1:
    Two SODIMM non-customer-accessible/upgradable memory module slots (Core i3 processors)
    DDR3L-1600-MHz dual channel support (DDR3L-1600 dual channel support)
    One SODIMM non-customer-accessible/upgradable memory module slot (Pentium, Celeron processors)
    DDR3L-1333-MHz dual channel support (DDR3L-1600 downgraded to DDR3L-1333)
    DDR3L-1066-MHz dual channel support (DDR3L-1600 downgraded to DDR3L-1066)
    Supports up to 4 GB max system memory (DDR3L-1600MHz module)
    Supports the following system RAM configurations:
    ● 4096 MB (4096 MB×1 or 2048 MB×2)
    ● 2048 MB (2048 MB×1)
    Your machine uses "2.16GHz Intel Celeron N2840 Processor with Turbo Boost Technology up to 2.58GHz" that means only one slot and already max 4Gb that whay it says non-customer-accessible/upgradable memory
    Specs: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04475860&cc=be&dlc=en&lc=ru
    Manual #1 of the following link:
         http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&product=7499117
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Lenovo G580 2nd Ram slot broken

    My laptop was preinstalled with 4gb and recently I brought a new 4gb ram to add to the computer but as I inserted it in the 2nd slot it still detects it as 4gb. I tried numerous times and also tried swapping them to find out and I know it isn't the new ram because Windows detects it on 1st slot but it's only when I put a ram in the 2nd slot that it has errors. My Windows is 64 bit so it should be able to use more memory. I don't know whether it could be the snap-in or something is wrong with the memory in the hardware. Could I get this fixed from a store or some remedy to get it to read?
    http://i58.tinypic.com/2u43t3m.jpg
    http://i60.tinypic.com/ao86zb.jpg
    Solved!
    Go to Solution.

    Nevermind everyone. I feel so stupid right now. Turns out after hours of messing around with the ram slot I forgot that I needed to actually push down the ram into the slot rather than just inserting into place. I solved the problem myself so it turns out it wasn't a bad slot after all. 

  • Powerbook G4 15in 1.5GHz Dead Lower Ram Slot

    My Powerbook G4 has a bad lower Ram slot, but the problem is intermittant. If I put both 512mb ram in and start up, sometimes I get the 3 beebs and sometimes it will boot and show a full 1gb ram but locks up moments later.
    I've been running on 512mb and it is not fun!
    I can not afford a new logic board or a new mac. I am a web designer and need my PB for work.
    How can Apple not Recall these machines and fix them?

    Did the 2 RAM modules come with your Mac? Have you tried swapping the RAM modules to opposite slots and do you get the same failure in that slot? Make sure the modules are securely connected in the slot.
    To eliminate RAM modules being the problem, Look at this link: Testing RAM @ http://guides.macrumors.com/Testing_RAM Then download & use Memtest & Ramber.
    Do you have an Apple Hardware Test disc (the AHT is on the Install/Restore DVD that came with your Mac)? Running the Apple Hardware Test in Loop Mode is an excellent troubleshooting step for finding intermittent hardware problems. It is especially useful when troubleshooting intermittent kernel panics. If Loop Mode is supported by the version of the Apple Hardware Test you are using, you run the Extended Test in Loop Mode by pressing Control-L before starting the test. Looping On should appear in the right window. Then click the Extended Test button.The test will run continuously until a problem is found. If a problem is found, the test will cease to loop, indicating the problem it found. If the test fails, be sure to write down the exact message associated with the failure.In some cases, RAM problems did not show up until nearly 40 loops, so give it a good run.
     Cheers, Tom

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