Second s5 update has made wifi and data run simutaniously, being charged for data only way to turn off Data is to go to settings. I had same issue with my other phone. Recieved two replacement phones the SIM card did not work on replacements took phone ba

Wifi and Data running simultaneously. Data was being charged to my account even though I was on WIFI. No one can fix the issue. I have wasted 8 hours of my life and went and returned my phone and got a new one yet after the last update I now have WIFI and Data showing that they are running simultaneously.  I have looked at numerous message boards and turned off Caller ID don't have Volte on my phone but do get an error with Visual Voice Mail. I don't want any of these services, you are not helping your customers Verizon or Samsung with forcing us to update. I tried not to update my NEW phone that I had to get from Costco because of this exact same stupid issue happen on my last one. But every time I said NO to update the next time I did anything on the phone the UPDATE would pop up again. I would say NO it would come back. I was doing a text and it came up and I hit update not wanting to and then my phone began updating on a low battery. I had to rush to put on charge and then my WIFI and Data came back on together with arrows on all going up and down. I HATE the lack of support I get from SAMSUNG and VERIZON... Verizon washes their hands and say these are not Updates even though these are the features we have on all our phones like Visual Voice Mail and Volte...

I did look at the Settings/Cellular to check the applications.  This is one of the steps I did with the person from Verizon who was an "iPhone Specialist".  And he didn't see anything unusual.  And I can honestly tell you they have very minimal number of apps on their phones.
When I went to the Apple Store the first time with this problem, they had me update the phones iOS systems to see if this would correct the problem.  They were each running older versions but different versions.  One son had one update to do and the other had a couple of updates needed.  So, the problem started before they were updated and they weren't even on the same update.  And nothing changed after we did the updates.
I didn't reboot the router and modem, because I'm not having any other issues with my phone, my husband's phone, our iPad, xbox, PS3, or laptops.  Would the wifi only affect their phones?

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