Second wireless connection causes problems

I have some friends who are having the following problem:
They have BT Infinity and a HH4. Their desktop PC has a built-in wifi card which they use to connect to the HH4 on the 2.4GHz band. This generally works ok. I know that a cable would be preferable but they don't want to have have visible cables.
They also have a Samsung laptop and whenever this connects to the HH4, again on the 2.4Ghz band, the connection to their desktop starts disconnecting a lot. Additionally the connection from the laptop also starts disconnecting.
None of their equipment can connect on the 5GHz band.
Any thoughts as to what could be causing this?

Telecom89 wrote:
Indeed. Longer term I believe that's their plan but they are wating until redecorating so wifi it is for the time being!
Have they considered other options?
BT Connected Home
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

10.5.2 failed to fix wireless connection dropping problem

10.5.2 did not fix wireless connection dropping problem. I lose wireless connection whenever my MBP restarts or wake up from sleep in the building where I am and have to retype password about 10 times a day. I had not had this problem when I used Tiger. Everyone who has upgraded to Leopard or has it installed on their Mac is experiencing the same problem. Is there any solution or trick to resolve this problem? Thank you.
Message was edited by: FrenchQuarter
Message was edited by: FrenchQuarter

Amularya,
Please read the post I made in this thread earlier. No less than a dozen solutions are offered in the link I provided for wireless issues. Troubleshooting wireless issues requires individual attention because of the plethora of issues which can't be tested for. So please start a new topic thread here:
http://discussions.apple.com/forum.jspa?forumID=1225&start=0
So you can get a wider audience, and won't confuse the original poster with solutions that don't apply to them.
There literally hundreds of different WiFi adapters.
Dozens of different virus and firewall combinations.
Possibilities for damaged WiFi cards and routers, as well as routers whose firmware is not to spec with the latest wireless standard.
To top it off, bad RAM, hard disk being too full, and bad preference, cache or or logfiles can make various aspects of the operating system misbehave, and/or even the directory leading to those files.
Until each person starts their own thread looking for solution individually, chances are they won't find one. Yes, 10.5.2 addresses WiFi for some people. Obviously it doesn't for everyone. The point is, there are some people, like myself who have never had a WiFi issue either with Intel or PowerPC Macs that they couldn't resolve without a little bit of troubleshooting. I'm happy to help you walk through it, but only if you start your own thread asking for help.

WRT300N - wireless connections -- intermittent problems

I just purchased a WRT300N router and have my desktop PC wired into one of the ports but then are running three separate laptops via wireless. Both my IBM laptop and my Dell laptop continue to run into problems keeping the internet connection as the wireless connection is dropped periodically throughout the day (every 20-30 minutes). Any suggestions?

Hi!try changing the radio band of your router to wide...wide channel to7 and standard channel to 9.Also on the advance wireless settings of the router change DTIM to 3..beacon interval to 50 and rts threshold 2305..fragmentation threshold:2304...hopefully that will solve ur problem..ciao!

Replacement second internal HDD causing problems.

About a year ago I replaced my internal 500gb HDD in my MacBookPro8,2 with a SSD drive and moved the original HDD to replace the DVD drive.
I boot Mac OSX Lion from the SSD and this has been running perfectly since then, however I am now running out of space on the 500gb drive, so I replaced it with a 750gb drive.
So I brought a western digital WD7500BPVX drive.
Then using a external drive dock, I formatted it to journaled HFS+, and then cloned the 500gb drive using Carbon Copy Cloner.
When the clone was finished, I used Disk Utility to verify the disk, All Good.
I use the second drive to hold all my large media files and also a number of VMWare images, I tested these and all working.
I then put the drive into the macbook in place of the 500gb, and the fun began!
It boots up OK, but the WD disk is very slow to appear in the finder, also each folder you click on hangs with the spinning beach ball for 30 to 40 seconds.
If you keep clicking on different folders in the drive Finder eventually stops responding.
I opened up Disk Utility, tried to verifiy the disk and Disk Utility spins it wheels for a while then hangs.
I restarted and tried repairing the disk with Disk Utility but it says it can't unmount the drive.
Note, If I don't use the second drive the MacBook work fine.
So I then swapped the original 500gb drive back in, and put the WD750 drive back in the external USB dock.
I then verified the disk using Disk Utility and it passed, I have tried open files, and they work!!!
Could this be a problem because I cloned the disk rather than just copying the files??
Any ideas before I wipe the disk and start the 480gb copy again??

I just found this at http://www.macfixit.com.au/owc-data-doubler-optical-bay-hard-drive-ssd-mounting- solution-for-macbook-and-macbook-pro-unibody-models.html
Special compatibility notes related to use of this product with 6Gb/s SSDs in the following machines:
2011 MacBook Pro 15" (Model ID MacBookPro8,2)
2011 MacBook Pro 17" (Model ID MacBookPro8,3)
OPTICAL BAY: The optical bay interface in these machines may either be SATA Revision 2.0 3Gb/s OR SATA Revision 3.0 6Gb/s. There is no way to specify/order this data interface with Apple, but you can confirm what interface/link speed version your optical bay offers via the Apple System Profiler.
Testing has demonstrated that Apple factory hardware does not reliably support a 6G (6Gb/s) Solid State Drive or Hard Disk Drive in the optical bay of 2011 MacBook Pros (ModeI ID8,1; 8,2; 8,3). If your OWC Data Doubler bundle comes with a 6G drive, you should ONLY install that drive in the main drive bay and utilize the Data Doubler to re-task your existing drive or install a new 3G SSD or HDD in the optical bay. PRE-2011 models can utilize a 6G drive in the optical bay, but will do so at a reduced 3G (3Gb/s) speed.
Seems like I can't use this drive as it is a 6GB/s!!!

HT201413 i am using windows xp pro on a laptop, i access the internet thru a wireless connection, no problems. i start itunes and it will not connect to the internet

i am using windows xp pro on a laptop and have never had a problem accessing the internet, and still dont.
i purchased an iphone 4 and would like to sink it with my laptop, i installed itune 10.6 and it (itune) will not connest to the internet.
this can not be a hard problem to solve, but i need help
thanks

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Wireless connection problems with iTunes

After installing iTunes for my PC(using Windows Vista if that matters). Directly after installing iTunes my wireless connection works. Once I start importing my music into iTunes I lose my wireless connection. I can still see the wireless networks but I can no longer connect to any of them.
Does anyone know whats causing this problem. Once I deleted iTunes from my computer my networks started working properly again after rebooting. I tried to download it again and the same thing happened yet again. After deleting agin I am still unable to connect to my wireless conection.

I just saw your post and I resolved this on mine for my wired connection. I'm willing to bet that the issue is the same for wireless. Here's what I found.
Issue:
During the installation, iTunes installs some network components related to mobile device support over ethernet(Apple Mobile Device Ethernet Service - netaapl.inf). At the same time, according the logs, the install process removed OEM18.inf. This almost exactly coincided with the time that I saw the network connection die (preceded it by a few seconds).
Basically, iTunes appears to be removing a required network component.
Resolution:
After installing iTunes and the network connection breaking, remove the network device from Device Manager and allow Windows to reinstall it automatically.
The following instructions are for Windows 7, but they are close enough to follow for other versions of Windows.
1. Click the Start button (Jewel in Vista and Win7).
2. Right-click Computer and click Manage in the menu that appears (type your password or click Yes if prompted).
3. On the left side of hte Computer Management window, click Device Manager.
4. Click the arrow (or plus sign) next to Network Adapters to expand that section.
5. Right-click your network adapter and click Uninstall in the menu that appears.
6. Click OK.
7. Reboot.
Windows should automatically detect and reinstall your network device on boot.

New problem with wireless connection since 27th No...

Main desktop computer (windows xp) is connected directly to the internet via ethernet cable to BTHub3. No problem exists with this connection.
We have previously had no problem connecting Tablet, laptop, and internet radio via wireless connection to our Hub. Problems now exist with wireless connection to all of these devices:-
- When attempting to use any of the devices wirelessly, we are unable to obtain a connection to our Network (shown on the list of those available) - indicates - "out of range" or "obtaining IP address" or "authenticating" or "network disabled - poor connection"
- On occasions, the devices DO show that they are connected wirelessly but are unable to access the internet or use any programmes requiring an internet connection. Messages indicate - "no internet connection" or "connection timed out - retry" or "cannot access this webpage", even when we are in the same room as, and only a few feet away from the Hub.
- One anomaly has occurred in that the internet radio did connect and function normally on 2 occasions recently , for a duration of a couple of hours, before loosing the connection. However, during this time, the other devices still refused to connect.
Measures we have undertaken to try to resolve the problem are :-
- We have visited the "Wireless troubleshooting" part of the BT Helpdesk on several occasions, but had already tried the measures suggested here, including changing channels and hub reset.
- We have spoken at length to the BT tech. helpline who have been unable to resolve the problem.
- We have emailed BT Help and received a reply from India suggesting all the things that we have already tried (ie. a "stock answer").
- We are not confident enough to access the Hub Manager as we feel feel this is beyond our capability.
We would be most grateful if someone could help us.
Solved!
Go to Solution.

Wingman2, the first thing I would do is uninstall BTDesktop Help if you have it installed. It can cause more problems than it solves.
I would also suggest that the first thing to try is a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds.
After you have done a reset if you still have problems, download, install and run inSSider. It will show you the wireless channels and which one your Homehub is on. You want to find the channel with the least congestion, ie. least number of users. Once you have that you need to change your homehub onto that channel.
See link for insider. Use the free version.
http://www.metageek.net/products/inssider/
See link how to change channel on homehub
http://bt.custhelp.com/app/answers/detail/a_id/14094
After that if you are still having problems you could try setting the home hub to b/g only instead of b/g/n. If one of your devices is not "n" capable it could help.
http://bt.custhelp.com/app/answers/detail/a_id/13768/session/L2F2LzEvdGltZS8xMzg4NzgxNjIyL3NpZC9Vd3p...

Macbook Pro Wireless Connection Problems

I bought my 13 inch macbook pro 1 week ago and I've had wireless connection problems from day 2 (I think after the updates).
Problems include:
- Safari cannot connect to the internet for 5~10 minutes after I turn it on, whether it be from sleep mode or completely off or restart (the fastest connection I got after turning it on was about 40 seconds)
- Loading takes ridiculously long and eventually Safari cannot find the server
- Airport signal (on the top right hand corner) is always full when it is not working
- Sometimes internet works but it is ridiculously slow
However, when the wireless connection stabilizes, Airport Signal is 2~3 bars full and internet works SOOO well and I love it so much when it does. But the problem is that it stabilizes like 30 minutes to never after I turn it on and it makes me so mad I want to explode this piece of crap in the microwave.
So I've called apple support, and they made me try four things:
1. Reset modem, router, and computer
2. Delete caches, reset Safari
3. Putting Airport first on the Service Order and resetting DHCP Lease
4. Connecting with Ethernet Cable then resetting the computer
None of these worked, and I'm suspecting that the cause of the problem is the hardware (not the aluminum body that's just bs) because my router and modem are working fine (my other samsung laptop is working perfectly). I don't think the problem lies in my network settings either because I did exactly what the Apple technicians told me to do. So after Appleguy made me try all 4 of those diagnostics, he told me to contact my router company NETGEAR because he thinks nothing is wrong with the mac hardware, so I did. The NETGEAR lady told me if one laptop is working and another isn't, there is nothing wrong with the router. So if nothing is wrong with my hardware, software, router, modem, ISP... Why do I have wireless issues????!?!?!?!?!?!?!?!?!?!
I'm going to return this <edited by host> or get another one with my warranty

Same thing here.
I've got a Macbook Pro 15" bought 6 weeks ago, airport express bought about a year ago. All updated with latest software/firmware, etc. Problems include:
-Sometimes when i pull down the network list, my network isn't even there, yet i'm still connected to it. My airport is appx 10 feet away in an open area.
-usually after opening safari or firefox for the first time upon sleep, restart, or just opening the program after i had quit it, it is miserably slow. it takes about 2 minutes for pages like msn.com to load. finally when they do, its faster than you can imagine. that lasts for about a minute. then its slow again.
-when logged into ichat and i send messages, i would sometimes get a "connection timeout" message. my buddy would end up getting the message about 5 minutes later.
My iphone and dell laptop work fine. i haven't tried running parallels, but if bootcamp works, so should prlls.
I've reset the modem about 20 times. i've reset the airport about 20 times. i even re-installed my OS on the mac and nothing has done it.
Weird thing is that i've had my mac for 6 weeks, and this problem surfaced only 3 days ago.
Clearly its not an issue of any of our ISP's. Due to the fact that this only started for me 3 dyas ago, i'm hopeful that its only a software problem and not something else. Hopefully apple will a) ADMIT THEY HAVE A PROBLEM HERE and b) FIX IT.

WRT54G v3.0 wireless connection problem

Hi
I recently upgraded my WRT54 G v3.0 wireless router firmware to 4.21.1 (previously was 4.20.7). My router wireless settings are same as before: Mixed, channel 6, WPA personal, TKIP. DHCP server is enabled.
If I use a LAN cable the computer acquires the IP address and connection works normally. If I use my wireless card the computer does not acquire the IP address and I can't get connection. I set the IP, subnet mask, DNS server, and gateway manually the computer connects properly and I get connection but after a few seconds (random time, max a couple minutes) the connection freezes. There is no errors the signal is strong and the indication is that it is connected but I can't even access the router (192.168.1.1). If I push repair the connection is reestablished but again just for a few secs. After a few similar actions even repair stops working, but if I connect the LAN cable everything is working!
It is annoying. I have a wireless router but I can only properly work with cable connection.
I tried with different computers and different wireless boards (4 different ones!) and the result is the same. Sounds likea problem with the router.
My router is connected to a cable modem Thomson THG540.
Can anyone help me on this?
Thanks

After a firmware upgrade, you must reset the router to factory defaults, then setup the router again from scratch. If you saved a router configuration file, DO NOT use it. If you have not reset the router to factory defaults since your last firmware upgrade, then please do this now and see if it corrects your problem.
If you still have a problem, then the next most likely cause is simply a poor wireless connection. You said that the "signal is strong", but this does not rule out a poor wireless connection. Poor connections can be caused by interference from other wireless devices, particularly those on or near channel 6 that you are using.
There are many causes for poor wireless connections, and many solutions:
First of all, give your network a unique SSID. Do not use "linksys". If you are using "linksys" you may be trying to connect to your neighbor's router. Also set "SSID Broadcast" to "enabled". This will help your computer find and lock on to your router's signal.
Poor wireless connections are often caused by radio interference from other 2.4 GHz devices. This includes wireless phones, wireless baby monitors, microwave ovens, wireless mice and keyboards, wireless speakers, and your neighbor's wireless network. In rare cases, Bluetooth devices can interfere. Even some 5+ GHz phones also use the 2.4 Ghz band. Unplug these devices, and see if that corrects your problem.
In your router, try a different channel. There are 11 channels in the 2.4 GHz band. Usually channel 1, 6, or 11 works best. Check out your neighbors, and see what channel they are using. Because the channels overlap one another, try to stay at least +5 or -5 channels from your strongest neighbors. For example, if you have a strong neighbor on channel 9, try any channel 1 through 4.
Also, try to locate the router about 4 to 6 feet above the floor, in an open area. Do not locate it behind your monitor or near other computer equipment or speakers. The antenna should be vertical.
Also, in the computer, go to your wireless software, and go to "Preferred Networks" (sometimes called "Profiles" ). There are probably a few networks listed. Delete any network named "linksys". Also delete any network that you do not recognize, or that you no longer use. Delete your current network (this will remove any old settings.) Reboot computer. Return to "Preferred Networks" and re-enter your current network info (SSID, encryption (if any), and key (if any) ). Then select your current network and make it your default network, and set it to automatic login. You may need to go to "settings" to do this, or you may need to right click on your network and select "Properties" or "settings". Reboot computer. You should connect automatically (it may take up to 2 minutes). If you still have trouble, temporarily turn off your computer software firewall, and see if that helps.
If the above does not fix your problem, download and install the latest driver for your wireless card.
Some users have reported improved wireless performance by switching from WEP to WPA encryption.
If you continue to have problems, try the following:
For wireless g routers, try setting the "Transmission Rate" to 54 Mbps.
Hope this helps.

Not the average problem with wireless connection. Please help me..

I've been having wireless connection problems ever since I upgraded to Verizon FiOS from Verizon Wireless. Before upgrading to Verizon FiOS in the fall of 2012, my brother's laptop connected just fine with the connection. After upgrading to Verizon FiOS, my brother's laptop could not connect to the internet. It showed the wireless connection signal as Excellent, but I could not access the internet. Either it would be extremely slow or there would be no connection at all. Also, the router would sometimes restart itself randomly, and it was extremely annoying for me since I am hardwired with my desktop.
This was weird because my iPod Touch connected perfectly fine to the wifi. So I thought it must be the laptop. But I brought the laptop over to my cousin's house, who also happens to have Verizon FiOS, and the laptop connected perfectly fine. I called Verizon and none of the technicians knew what the problem was. We tried disabling and enabling the router, changing the channels, and anything that was on the list. They couldn't help me and I was extremely disappointed because not only am I not accessing the internet with my brother's laptop, but I am also paying for the service too. The last technician I called in 2012 decided to send me a new router. I hoped this would work, but it did not. This router, too, would completely reset itself numerous times before settling down and letting me use the internet.
I gave up after that. But in the spring of 2013, I got really fed up with the service I was receiving and I decided to call Verizon again. Again, Verizon tried to help me fix the laptop with their tools and solution guides. But nothing good came out of it, so I decided to ask for a technician to come to my apartment to fix it. We scheduled a day and I was pretty excited since I was almost positive that the connection for the laptop would be fine by then.
I was wrong. The technician came and only stayed for about 20 minutes. He said it must be the laptop or it must be that the walls are too thick in my apartment. But that can't be it since, in my cousin's house, the router is on the second floor and my brother was using his laptop on the first floor. So it couldn't be the laptop nor the house. So we came to no conclusion. He just attached a mini router to the laptop and hardwired it. I wasn't so content but I was glad my brother could finally use the internet now.
About three months pass by and I decide to get myself a new laptop. I get it and I am hoping the wireless connection works. It did, so I was almost positive that it was my brother's laptop that was the problem, not the wireless signal. I go on vacation for a few days and I connect perfectly fine at my friend's house. When I return home and try to connect to my wireless connection, it didn't work!
At this point, I am extremely frustrated. I decided to call Verizon again to replace my router because it was being extremely annoying. It kept resetting itself and I was tired of it. I replaced the router, and this is the router I currently have, but I STILL have the same problem. It resets itself on its own time and I hate it because I'm always in the middle of something. Wow, just wow. There is nothing they could do to help me fix this. I call up a technician, for the millionth time, and he tells me he can't access my router. This occurred with the previous technician who sent me the new router. He tells me his tools are not working and tells me he'll call me back the next day.
It was the next day and I did not receive any phone call. I am extremely disappointed in Verizon FiOS' service and it's customer service. I leave it alone and I just hardwire my laptop to the router. Of course this works, but what's the point of having a laptop when I have to keep it hardwired on my desk? After a day or two, I decide to check if the wireless connection works, and it did. I was surprised. But every now and then, it would shift on and off. Most of the time, the wireless connection is either EXREMELY SLOW or I get none at all, nonetheless, it still says the connection is Excellent.
Please, if there is anyone who could help or try to help me, I would most appreciate it. If there is more information that you need, ask me and I will try my best to provide it to you.

Admittedly, that IS a strange case. Unfortunately, it sounds like all possible troubleshooting has been done by the tech support agents. you mentioned that you were dissatisfied with your other service, did it have a similar problem? theres a possibility of dirty fiber or a bad ONT port, but the random rebooting of the router would almost exclusively be a bad router. question: is the router in the same location as before?

Having a problem with wireless connection. On my Windows XP 32 bit system and a 6510 printer, initi

On my Dell Latitude D620, Windows XP 32 bit system and my 6510 printer wireless connection (Linksys EA4500) , everything works fine after the computer is booted. After a period of time (usually overnight), I lose connection to the printer (the scanner icon with a red x is shown on my Windows task bar and I can't print. Ran Windows Fix and the HP fix programs. The only thing that solves it is to reboot the computer. A second symptom is that my IE8 stops connecting to the internet at the same time (gives a 'waiting for' response that never changes). Firefox still connects OK when this is happening. So I suspect the problem isn't with the printer, but with my Windows set up. It is a fresh XP SP3 install (hard drive crashed, but it happened before also). I reset IE, checked my proxy, no malware, happens with or without firewalls and security programs.
Hoping that someone else has run into this problem. Been all over Google, and the IE doesn't work / Firefox works is fairly common, but none of the fixes helps.

If you want you can reload Firefox 4.0 or the last "old" version is 3.6.16 and is available here:
http://www.mozilla.com/en-US/firefox/all-older.html
Just reinstall your choice of FF. The bookmarks are in a different directory and are NOT overwritten. Some of the Add-ons that worked in 3.6 DO NOT work with 4.0, pay attention and head any warnings when you start 4.0.
I had to disable extensions: Flashblock and WOT
Firefox SafeMode? - A troubleshooting mode.
1.You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.
For more help, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Hope this helps you out.
Feedback is appreciated especially if this helps you out.

New 6500 E709n loses wireless connection when it or laptop sleeps... & other problems!

Just got this printer and am hoping we can get it to work because we really like it. I believe we've done everything right - it is connected to PC via USB, and to laptop via wireless network. Both computers are Dells running XP. Our wireless router is a Linksys Wireless-G WRT54G. We installed the disk on both. Immediately after installing on the laptop by plugging in USB and then unplugging, we were able to get it to work. We printed and scanned from both . . . UNTIL the printer went into power save mode.
When it sleeps it loses all the network connections (but will still print from PC). Even the icons disappear from the laptop after it sleeps. The only way to get it to work with the laptop again is to start all over, plug in the laptop, enter the WPA key again, and so on. Then it's finebut for just a short while. Now, when I registered my protection plan, I was on the phone with a techie guy and asked him if it's normal to have to keep entering the key every time you want to print, and he actually said that maybe I shouldn't let the printer sleep - wow! I want to conserve energy, so I may even want to shut it off, okay, and I don't feel I should have to go through this rigamarole every time I want the darn thing to just be available to the network. Furthermore, what's the sense of having to turn "Wireless Radio" on and off all the time???
Anyway, there are other problems and the menus in the internal web browser is about as confusing as it can be. Is the passphrase the same as a WPA key? There's a passphrase in there which I did not enter, and I don't know what it is because it's been disguised with dots. When I enter the WPA key on the front panel of the printer, it doesn't stick. One thing I noticed in the instructions is to keep telephones away from it, so I moved ours (was right next to it) but it's still being ornery.
In addition, the scan function only works from the software, not as a standalone if I use the front panel. When using the button on the front panel, sometimes it sees the laptop, sometimes it doesn't, and then it starts to scan, but a menu pops up on the computer asking to update the buttons, and then nothing happens.
Have we a clunker on our hands that should be returned, or is there a remedy? All suggestions welcome!
Message Edited by geoxena on 10-20-2009 10:56 PM
Message Edited by geoxena on 10-20-2009 11:03 PM

Let me answer the easy stuff first:
Yes, the passphrase is the same as the WPA-PSK key.
No, it's not normal to have to re-enter the wireless security key over and over again. Politely tell our service agent that he is mistaken on this point.
There's no sense in having to turn the radio on and off all the time to get the printer to remain on the network.
When the printer goes into power-save mode, can you still access the printer's internal web page by browsing to it's IP address? When the printer loses wireless connectivity, can you wake the printer by pressing any of the buttons on the front panel?
I have a couple more questions:
What WRT54G HW version do you have (it'll be on the bottom label of the router)?
What version of FW does your router have? You'll have to browse to the router's internal web page to find out.
Finally, change the WPA-PSK group key renewal period to the largest value possible. Tell if this affects the frequency of printer losing Wi-Fi connectivity?
One more question. After you have the printer connected to your wireless network and it's working, if you turn the printer off (via the power button), wait five seconds then unplug it then plug it back in and turn it on, does it connect to your network?
Regards / Jim B / Wireless Enthusiasts
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

Wireless Connection Problems for Home Hub 3 and Vi...

We have upgraded from BT Home Hub 2 to version 3 and had a BT man (engineer) visit to set it up. He did so with no problems on our PC (wired, runnning XP) and installed all relevant software on the PC and this is connected which so far has been fast (enough - as expected) and reliable. Once the 'main' computer in the house was connected we then tried to connect other things to the internet using this BT Hub 3.
However when attempting to connect our family laptop (running Vista) we hit trouble. Initially I tried to use the icon in the tray (bottom right of the screen) by clicking on connect to a network, then selecting our hub, then inputting the wireless key and going through the menus correctly. It would only connect 'locally' and not recognise the hub. It says identifying then says unidentified (public network BT Hub 3) and only 'local' access which I then change to private network. With my preivious internet I was able to set it up as Home network - now I can only choose between public or private BUT NOT Home, Work or Public.
So I then tried the BT disc that comes with the hub into the laptop. I go through the menus - it asks is the broadband light steady blue? Yes. Click next to continue wireless set up. So I press continue. It then asks for the wireless network/SSID BTHub3- numbers and letters and the wireless key. So I put that in correctly (double checking) and click next. It then says Connecting to your Hub which then gets ticked but then the checking wireless key doesn't tick - it crosses, and says failed. It asks me to check I typed the numbers and letters correctly (I am sure of that) and It goes to Manuel set up. Where I select my hub and again type in the wireless key and click next. But the same thing happens - connecting to your hub gets ticked but checking wireless key fails.
I then get a message that says i should do a wired set up, which I can do and works but on the laptop wired solutions is just not satisfactory - laptops need wireless connectivity. Is this a problem with my laptop, Vista or the hub/modem or a combination.
I also have been able to connect other things to the internet such as a netbook (running Windows 7) and a games console. Please comment if anthing needs explaining or more detail. Your help will be much appreciated. Thank you in advance.
Solved!
Go to Solution.

John46: I uninstalled the Hub programmes you said to. I then tried to connect to a network (wirelessly - accessed either by going to Start - Connect to or from the icon in the tray (bottom right). I selected my hub and clicked connect. It does its thing and says 'successfully connected to...' I close that and go onto Network and Sharing Center and it shows its trying to identify the network and wait a few seconds it then shows 'unidentified network (public network)...' and that I have only got local access and so cannot surf the web.
As I mentioned in my earlier post:
With my previous Internet I was able to set it up as Home network - now I can only choose between public or private BUT not got the choice between Home, Work or Public.
Hope I've explained myself.

Problem with connetction to wrt54g2 via wireless connection with WPA/WPA2 & wireless MAC filter

Hello,
I'm Alexey from Novosibirsk, Russia.
I have a problem with connection to wrt54g2 from my DELL D630 notebook via wireless connection. When I setup WPA/WPA2 in wireless security and wireless MAC filter I can't connect from notebook to WRT - in Windows I see that dynamic IP address from WRT is not assigned. When I switch off security mode to disable always OK, but I need a wireless security between DELL and WRT.
Connection via cable Ethernet port is OK.
Can You help me?

Have you tried the different laptop...?
Download 1.71 MB the firmware for WRT54G2 v1 and reflash the router's firmware.After reflashing/upgrading the router's firmware,reset the router for 30 seconds and reconfigure the router from scratch.

Time Machine Causes MacBook to Drop Wireless Connection

Recently I started having tons of problems with my wireless connections (dropping after a few minutes, unable to reestablish)
The fix was to turn off Time Machine.
Help! How can I use time machine on my computer without it causing me to lose my wireless connections!
This affects my computer no matter what network I am on. As soon as Time Machine starts the backup I lose the connection to the wireless router.

Recently I started having tons of problems with my wireless connections (dropping after a few minutes, unable to reestablish)
The fix was to turn off Time Machine.
Help! How can I use time machine on my computer without it causing me to lose my wireless connections!
This affects my computer no matter what network I am on. As soon as Time Machine starts the backup I lose the connection to the wireless router.

Second wireless connection causes problems

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