Sections of screen turn black after using LogMeIn

We had a customer call in yesterday and we used LogMeIn to help her out with her email. Today she called in again and we used LogMeIn again, but this time as soon as we connected some areas turned black. After the connection ended and she rebooted, there are still black areas.
http://i7.photobucket.com/albums/y297/mstrswrd06/blackareas-1.png
(The exception is the parts bloched out with mosaics)
I can't figure out how to fix this. If it was Linux then I would try resetting the X Server settings or go through the window manager settings or reinstall the proprietary driver if one is used. But this is a Mac, so I don't know. Any suggestions?

mstrswrd06 wrote:
We had a customer call in yesterday and we used LogMeIn to help her out with her email. Today she called in again and we used LogMeIn again, but this time as soon as we connected some areas turned black. After the connection ended and she rebooted, there are still black areas.
http://i7.photobucket.com/albums/y297/mstrswrd06/blackareas-1.png
(The exception is the parts bloched out with mosaics)
I can't figure out how to fix this. If it was Linux then I would try resetting the X Server settings or go through the window manager settings or reinstall the proprietary driver if one is used. But this is a Mac, so I don't know. Any suggestions?
Not to solve your issue directly, but have you considered using ScreenSharing? It's built it and works quite well.

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1) pacman.log
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1) pacman.log
[2013-11-10 15:08] [PACMAN] Running 'pacman -Suy'
[2013-11-10 15:08] [PACMAN] synchronizing package lists
[2013-11-10 15:08] [PACMAN] starting full system upgrade
[2013-11-10 15:08] [PACMAN] upgraded bluez (5.9-1 -> 5.10-3)
[2013-11-10 15:08] [PACMAN] upgraded bluez-libs (5.9-1 -> 5.10-3)
[2013-11-10 15:08] [PACMAN] upgraded bluez-utils (5.9-1 -> 5.10-3)
[2013-11-10 15:08] [PACMAN] upgraded gvfs (1.18.2-1 -> 1.18.3-1)
[2013-11-10 15:08] [PACMAN] upgraded imagemagick (6.8.7.4-2 -> 6.8.7.5-1)
[2013-11-10 15:08] [PACMAN] upgraded openssl (1.0.1.e-4 -> 1.0.1.e-5)
[2013-11-10 15:08] [PACMAN] upgraded openssh (6.3p1-1 -> 6.4p1-1)
[2013-11-10 15:08] [PACMAN] upgraded phonon-vlc (0.7.0-1 -> 0.7.0-2)
[2013-11-10 15:08] [PACMAN] upgraded xcb-proto (1.8-2 -> 1.9-1)
[2013-11-10 15:08] [PACMAN] upgraded xf86-video-nouveau (1.0.9-1 -> 1.0.10-1)
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[2013-11-10 21:38] [PACMAN] Running '/usr/bin/pacman -S --asdeps lib32-gettext lib32-glu lib32-attr'
[2013-11-10 21:38] [PACMAN] installed lib32-attr (2.4.47-1)
[2013-11-10 21:38] [PACMAN] installed lib32-acl (2.2.52-2)
[2013-11-10 21:38] [PACMAN] installed lib32-gettext (0.18.3.1-1)
[2013-11-10 21:38] [PACMAN] installed lib32-glu (9.0.0-2)
[2013-11-10 21:38] [PACMAN] Running '/usr/bin/pacman -S --asdeps fontforge prelink gcc-multilib>=4.5.0-2 lib32-giflib lib32-gnutls lib32-libxinerama lib32-libxcomposite lib32-libxmu lib32-libxml2 lib32-libldap lib32-lcms lib32-mpg123 lib32-openal lib32-libcl samba opencl-headers'
[2013-11-10 21:40] [PACMAN] removed gcc-libs (4.8.2-3)
[2013-11-10 21:40] [PACMAN] removed binutils (2.23.2-3)
[2013-11-10 21:40] [PACMAN] removed gcc (4.8.2-3)
[2013-11-10 21:40] [PACMAN] installed libxkbui (1.0.2-5)
[2013-11-10 21:40] [PACMAN] installed fontforge (20120731_b-6)
[2013-11-10 21:40] [PACMAN] installed prelink (20130503-1)
[2013-11-10 21:40] [PACMAN] installed gcc-libs-multilib (4.8.2-3)
[2013-11-10 21:40] [PACMAN] installed binutils-multilib (2.23.2-3)
[2013-11-10 21:40] [PACMAN] installed gcc-multilib (4.8.2-3)
[2013-11-10 21:40] [PACMAN] installed lib32-giflib (5.0.4-1)
[2013-11-10 21:40] [PACMAN] installed lib32-gmp (5.1.3-1)
[2013-11-10 21:40] [PACMAN] installed lib32-nettle (2.7.1-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libtasn1 (3.3-1)
[2013-11-10 21:40] [PACMAN] installed lib32-p11-kit (0.20.1-1)
[2013-11-10 21:40] [PACMAN] installed lib32-gnutls (3.2.6-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libxinerama (1.1.3-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libxcomposite (0.4.4-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libxt (1.1.4-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libxmu (1.1.2-1)
[2013-11-10 21:40] [PACMAN] installed lib32-ncurses (5.9-2)
[2013-11-10 21:40] [PACMAN] installed lib32-readline (6.2.004-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libxml2 (2.9.1-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libldap (2.4.37-1)
[2013-11-10 21:40] [PACMAN] installed lib32-lcms (1.19-4)
[2013-11-10 21:40] [PACMAN] installed lib32-libltdl (2.4.2-11)
[2013-11-10 21:40] [PACMAN] installed lib32-mpg123 (1.16.0-1)
[2013-11-10 21:40] [PACMAN] installed lib32-openal (1.15.1-1)
[2013-11-10 21:40] [PACMAN] installed lib32-libcl (1.1-1)
[2013-11-10 21:40] [PACMAN] installed gamin (0.1.10-8)
[2013-11-10 21:40] [PACMAN] installed iniparser (3.1-4)
[2013-11-10 21:40] [PACMAN] installed samba (4.1.0-1)
[2013-11-10 21:40] [PACMAN] installed opencl-headers (2:1.1.20110526-1)
[2013-11-10 21:41] [PACMAN] Running '/usr/bin/pacman -S --asdeps ttf-ms-fonts'
[2013-11-10 21:42] [PACMAN] Running 'pacman -U ttf-ms-fonts-2.0-10-any.pkg.tar.xz'
[2013-11-10 21:42] [ALPM-SCRIPTLET] Updating font cache... done.
[2013-11-10 21:42] [PACMAN] installed ttf-ms-fonts (2.0-10)
[2013-11-13 21:01] [PACMAN] Running 'pacman -U /var/cache/pacman/pkg/xf86-video-nouveau-1.0.9-1-x86_64.pkg.tar.xz'
[2013-11-13 21:03] [PACMAN] Running 'pacman -U /var/cache/pacman/pkg/xf86-video-nouveau-1.0.9-1-x86_64.pkg.tar.xz'
[2013-11-13 21:03] [PACMAN] downgraded xf86-video-nouveau (1.0.10-1 -> 1.0.9-1)
2) Xorg0.log
#2)
[ 4.198]
X.Org X Server 1.14.4
Release Date: 2013-10-31
[ 4.198] X Protocol Version 11, Revision 0
[ 4.198] Build Operating System: Linux 3.11.6-1-ARCH x86_64
[ 4.198] Current Operating System: Linux zen 3.12.0-1-ARCH #1 SMP PREEMPT Wed Nov 6 09:06:27 CET 2013 x86_64
[ 4.198] Kernel command line: vmlinuz-arch.efi root=/dev/md125p3 ro rootfstype=ext4 systemd.unit=graphical.target init=/usr/lib/systemd/systemd initrd=\EFI\arch\initramfs-arch.img
[ 4.198] Build Date: 01 November 2013 05:10:48PM
[ 4.198]
[ 4.198] Current version of pixman: 0.32.2
[ 4.198] Before reporting problems, check [url]http://wiki.x.org[/url]
to make sure that you have the latest version.
[ 4.198] Markers: (--) probed, (**) from config file, (==) default setting,
(++) from command line, (!!) notice, (II) informational,
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 4.198] (==) Log file: "/var/log/Xorg.0.log", Time: Sat Nov 16 14:35:54 2013
[ 4.202] (==) Using config file: "/etc/X11/xorg.conf"
[ 4.202] (==) Using config directory: "/etc/X11/xorg.conf.d"
[ 4.207] (==) ServerLayout "Layout0"
[ 4.207] (**) |-->Screen "Screen0" (0)
[ 4.207] (**) | |-->Monitor "Monitor0"
[ 4.208] (**) | |-->Device "Device0"
[ 4.208] (**) |-->Input Device "Keyboard0"
[ 4.208] (**) |-->Input Device "Mouse0"
[ 4.208] (==) Automatically adding devices
[ 4.208] (==) Automatically enabling devices
[ 4.208] (==) Automatically adding GPU devices
[ 4.215] (WW) The directory "/usr/share/fonts/OTF/" does not exist.
[ 4.215] Entry deleted from font path.
[ 4.223] (==) FontPath set to:
/usr/share/fonts/misc/,
/usr/share/fonts/TTF/,
/usr/share/fonts/Type1/,
/usr/share/fonts/100dpi/,
/usr/share/fonts/75dpi/
[ 4.223] (==) ModulePath set to "/usr/lib/xorg/modules"
[ 4.223] (WW) Hotplugging is on, devices using drivers 'kbd', 'mouse' or 'vmmouse' will be disabled.
[ 4.223] (WW) Disabling Keyboard0
[ 4.223] (WW) Disabling Mouse0
[ 4.223] (II) Loader magic: 0x7fdc20
[ 4.223] (II) Module ABI versions:
[ 4.223] X.Org ANSI C Emulation: 0.4
[ 4.223] X.Org Video Driver: 14.1
[ 4.223] X.Org XInput driver : 19.1
[ 4.223] X.Org Server Extension : 7.0
[ 4.223] (II) xfree86: Adding drm device (/dev/dri/card1)
[ 4.223] (II) xfree86: Adding drm device (/dev/dri/card0)
[ 4.224] (--) PCI:*(0:0:2:0) 8086:0166:1043:15a7 rev 9, Mem @ 0xf7400000/4194304, 0xd0000000/268435456, I/O @ 0x0000f000/64
[ 4.224] (--) PCI: (0:1:0:0) 10de:0fd1:1043:15a7 rev 161, Mem @ 0xf6000000/16777216, 0xe0000000/268435456, 0xf0000000/33554432, I/O @ 0x0000e000/128, BIOS @ 0x????????/524288
[ 4.225] Initializing built-in extension Generic Event Extension
[ 4.225] Initializing built-in extension SHAPE
[ 4.225] Initializing built-in extension MIT-SHM
[ 4.225] Initializing built-in extension XInputExtension
[ 4.225] Initializing built-in extension XTEST
[ 4.225] Initializing built-in extension BIG-REQUESTS
[ 4.225] Initializing built-in extension SYNC
[ 4.225] Initializing built-in extension XKEYBOARD
[ 4.225] Initializing built-in extension XC-MISC
[ 4.225] Initializing built-in extension SECURITY
[ 4.225] Initializing built-in extension XINERAMA
[ 4.225] Initializing built-in extension XFIXES
[ 4.225] Initializing built-in extension RENDER
[ 4.225] Initializing built-in extension RANDR
[ 4.225] Initializing built-in extension COMPOSITE
[ 4.225] Initializing built-in extension DAMAGE
[ 4.225] Initializing built-in extension MIT-SCREEN-SAVER
[ 4.225] Initializing built-in extension DOUBLE-BUFFER
[ 4.225] Initializing built-in extension RECORD
[ 4.225] Initializing built-in extension DPMS
[ 4.225] Initializing built-in extension X-Resource
[ 4.225] Initializing built-in extension XVideo
[ 4.225] Initializing built-in extension XVideo-MotionCompensation
[ 4.225] Initializing built-in extension XFree86-VidModeExtension
[ 4.225] Initializing built-in extension XFree86-DGA
[ 4.225] Initializing built-in extension XFree86-DRI
[ 4.225] Initializing built-in extension DRI2
[ 4.225] (II) LoadModule: "glx"
[ 4.238] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[ 4.299] (II) Module glx: vendor="NVIDIA Corporation"
[ 4.299] compiled for 4.0.2, module version = 1.0.0
[ 4.299] Module class: X.Org Server Extension
[ 4.299] (II) NVIDIA GLX Module 331.20 Wed Oct 30 17:36:48 PDT 2013
[ 4.300] Loading extension GLX
[ 4.300] (II) LoadModule: "nvidia"
[ 4.301] (II) Loading /usr/lib/xorg/modules/drivers/nvidia_drv.so
[ 4.307] (II) Module nvidia: vendor="NVIDIA Corporation"
[ 4.307] compiled for 4.0.2, module version = 1.0.0
[ 4.307] Module class: X.Org Video Driver
[ 4.309] (II) NVIDIA dlloader X Driver 331.20 Wed Oct 30 17:16:53 PDT 2013
[ 4.309] (II) NVIDIA Unified Driver for all Supported NVIDIA GPUs
[ 4.309] (++) using VT number 1
[ 4.309] (EE) No devices detected.
[ 4.309] (EE)
Fatal server error:
[ 4.309] (EE) no screens found(EE)
[ 4.309] (EE)
Please consult the The X.Org Foundation support
at [url]http://wiki.x.org[/url]
for help.
[ 4.309] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 4.309] (EE)
Last edited by sjdh (2013-11-17 07:02:12)

sjdh, please edit your post.
When posting configs, code or command output, please use [ code ] tags https://bbs.archlinux.org/help.php#bbcode
like this
It makes the code more readable and - in case of longer listings - more convenient to scroll through.

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↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

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I live in New York and I'd love to bring my 'book to the Soho store, however I'd have to be there at 6 AM and probably wait a long while before I can get my laptop looked at... but that's not an option since I'm a college student and I have classes to attend, and I'm not willing to shell out however much it is to become a Pro Care member if I usually don't have any issues with my Apple products. It's disappointing and frustrating considering that's where I bought my 'book in the first place.
But I digress - I'll have to go an official Apple reseller and have this checked out... after reading through a few other sites, I'm getting the feeling it's the logic board that got screwed up.
I didn't take note of the S.M.A.R.T. status, I'm kicking myself for not doing so. I've been using a new battery for about 3 weeks or so, the circles light up solid.
One question before I bring my 'book in... if there's nothing wrong with my hard drive, and some other part needs to be replaced, will my hard drive end up being wiped? I understand it's probably standard procedure after a repair to start with a clean system - however I have tons of photos which I didn't back up, which I realize now is stupid, to say the least.
If anyone has any further suggestions as to what I can do with an iBook that does nothing but run its fan... please let me know Otherwise, tomorrow I'll post what the issue was if I can get it looked at... hopefully not too many other people have experienced the same issues. Cross your fingers~!

Sections of screen turn black after using LogMeIn

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