Secure Connection failed (XP) - certificate errors

hello...
i am using firefox v3.6.12
but when i open some websites e.g, google analytics, godaddy, it shows the following error(see the pic) and the website opens disorderly..
[http://d.imagehost.org/0251/godaddy.jpg image]
even i turned off the firewall and added the site in exception... and while viewing certificate there is no "allow" or other such buttons, there is only "cancel" button.
what to do, please help.. i am really annoyed with this.. even installing windows again does not helps :(

Do you get that same error if you open an image or CSS file from https://img2.wsimg.com/ in a tab?
https://img1.wsimg.com/mya/css/1/mya_https_20100525.css
That certificate comes is signed by the "Starfield Secure Certification Authority" intermediate certificate.
You can check in the Certificate Manager to see if you have certificates from Starfield that have a "Software Security Device" label. That are intermediate certificates that Firefox stores for future use after you visit a website that sends such an intermediate certificate. If you have intermediate certificates from Starfield then try to export them and delete them to make Firefox store a new certificate.
See Tools > Options > Advanced > Encryption: Certificates: View Certificates
You can also try to rename or delete cert8.db (cert8.db.old) and secmod.db (secmod.db.old) in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder] in case there is a problem with those files.
The file cert8.db stores user certificates and intermediate certificates send by websites, so if you have certificates that you want to keep then you may want to export them now and import them after having removed cert8.db.

Similar Messages

  • Firefox4: every add-on/extension gives the same error: "Secure Connection Failed - The certificate is not trusted because no issuer chain was provided".

    These are all certs from static.addons.mozilla.net. Even if I add a security exception it does not help
    '''Secure Connection Failed
    static.addons.mozilla.net:443 uses an invalid security certificate
    The certificate is not trusted because no issuer chain was provided
    (Error code: sec_error_unknown_issuer)
    This could be an error with the servers configuration,...
    If you have connected ...'''

    Do you have something like BrowserSafe, Browser Safeguard, or Safeguard installed on your machine?
    If so, get rid of it.

  • IPod Touch Mail "Secure Connection Failed, The Certificate may be invalid"

    I've setup my POP account 100% correctly on my iPod touch, at times it even downloads my e-mail into the iPod Touch as well, however everynow and then it will come up with the message "The certificate for "Mail Account" may be invalid" Then it just goes on to retrieve my e-mails when I select continue. Any ideas??

    I called Apple support regarding this issue today and managed to get my problem resolved. When I went to add a new mail account it gave me the same error posted above... however, if you click "Continue" and wait about 2-3 minutes (yes, minutes) the iPod will come back and ask you if you want to try creating the mail account without SSL. Another window will come up after about 2 minutes confirming that it cannot create an account with SSL, and then prompt you again if you want to go ahead and create the non-SSL account. You click yes, wait ANOTHER 2 minute and voila. It jumps back to the main settings screen and you have a working mail account.
    Their support representative said it sounded like they would be releasing a patch in the future to make this easier (and reduce the timeout for SSL testing so you don't have to wait so long).

  • IPhone: Secure Connection Failed...what to do?

    Hi,
    I'm trying to set up my email account on my iPhone and I'm having difficulties doing it. I have entered the information correctly many times now and I get the same result. The account is a POP account, I believe associated with squirrlemail some how, at least that who my webmail comes through.
    The message I get from my iPhone is the following:
    "Secure Connection Failed
    The certificate for 'Nick Hall Photography' may not be valid"
    If anyone can help me I would be most greatful.
    Warm regards,
    Nick

    Yahoo mail? They have had problems today.

  • Secure connection failed: The Certifying Authority for this certificate is not permitted to issue a certificate with this name. (Error code: sec_error_cert_not_in_name_space) PLEASE HELP ME!!

    I have gone to this website almost everyday for years and I have not changed anything in my internet settings, but now I'm getting this message: secure connection failed: The Certifying Authority for this certificate is not permitted to issue a certificate with this name. (Error code: sec_error_cert_not_in_name_space) The only thing I KNOW I did differently, was I installed a CAC reader to my computer, since then, this has been happening. Is there a setting I can change?? E-mail is: [email protected] Thanks! Megan

    There were recently several users getting this error code who use AVAST 2015. If you recently got that program, please see:
    * [https://support.mozilla.org/questions/1029578 Can NOT access https://www.google.com for google voice, mail etc.]
    * [https://support.mozilla.org/questions/1028985 Avast Forum connection failed - works in Chrome etc.]
    * [https://support.mozilla.org/questions/1028190 Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.]

  • I get a "Secure Connection Failed" error with google stating "certificate contains the same serial number"

    When I click on a link for a google search, I get the "Secure Connection Failed" error in Firefox. It states, "Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority."
    I have followed the instructions here:
    https://support.mozilla.org/en-US/kb/Certificate%20contains%20the%20same%20serial%20number%20as%20another%20certificate
    and looked at this article:
    https://support.mozilla.org/en-US/questions/1028103?esab=a&as=aaq
    I have uninstalled and reinstalled Firefox, deleted the entire profiles folder, and reset Firefox. I see that the older (orphaned) article points to my router. However, I have a new router and have updated its software. There is no button to add an exception (as noted in the article), so I can't just bypass it. This problem does not occur with IE, so I have a hard time believing it is my router.
    How do I troubleshoot this issue? I really don't want to change browsers.

    Here is a screen shot of the error.

  • Unable to connect to website losing connection and the result is displayed as Secure Connection Failed (Error code: ssl_error_access_denied_alert)

    Secure Connection Failed
    An error occurred during a connection to website name
    Peer received a valid certificate, but access was denied.
    (Error code: ssl_error_access_denied_alert)
    # The page you are trying to view can not be shown because the authenticity of the received data could not be verified.
    # Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

    Still experiencing this problem and hoping someone may have some ideas to try on the server.

  • Every time i try to load a website for my school which i know is secure a page that says secure connection failed pops up with (Error code: ssl_error_internal_error_alert) how do i get past this?

    it also says : Secure Connection Failed
    An error occurred during a connection to sis.granby.k12.ct.us.
    Peer reports it experienced an internal error.
    (Error code: ssl_error_internal_error_alert)
    The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

    unfortunately the fiddler2 issuer in certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
    <br><sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
    afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
    [[Troubleshoot Firefox issues caused by malware]]

  • I receive an error in Firefox 4.0 Beta 11: Secure Connection Failed An error occurred during a connection. Renegotiation is not allowed on this SSL socket. (Error code: ssl_error_renegotiation_not_allowed) Anyone know how to fix this?

    I have installed the Firefox 4.0 Beta 11 (+updates), I try to connect to our https: website and I receive the following error:
    Secure Connection Failed An error occurred during a connection.
    Renegotiation is not allowed on this SSL socket.
    (Error code: ssl_error_renegotiation_not_allowed)
    I have installed this certificate on Firefox 3.6.13 and I am able to connect to our HTTPS site but it will not work with the Beta 4.0 11

    I read about this for ages. I had problems setting up a certificate for my online banking. This one solution genuinely worked for me (finally!) ...Fingers crossed it will for you too:
    1) In the address bar type in '''about:config''' ...Firefox will say it's dangerous, but I just went ahead anyway lol - It's fine. Thank god there's always an edit-undo!
    2) Copy and paste this into the ''filter'' at the top: '''security.ssl.allow_unrestricted_renego_everywhere'''
    3) Then change ''false'' to ''true'' (I think I just clicked it, and it changed)
    That's it! Refresh your bank page, and it should work!
    (Spanish source: '''http://translate.google.com/translate?sl=es&tl=en&js=n&prev=_t&hl=en&ie=UTF-8&layout=2&eotf=1&u=http%3A%2F%2Fwww.fedora-ve.org%2F2011%2F09%2F14%2Ferror-error-code-ssl_error_renegotiation_not_allowed-en-firefox-4-x.html&act=url''')

  • Secure Connection Failed: Error code: ssl_error_illegal_parameter_alert - New problem after website moved to new server.

    My website was migrated to a new cloud server last week and after the move visitors to my site using Firefox have been intermittently receiving the following error when visiting a https:// url.
    Secure Connection Failed
    An error occurred during a connection to www.url.com
    SSL peer rejected a handshake message for unacceptable content. (Error code: ssl_error_illegal_parameter_alert)
    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.
    Upon a few refreshes the page may load again but often very slowly and often not all images will load.
    The web hosts have tried many things, have had cpanel techs check the server and even set up a new ssl certificate to try and resolve the problem with no luck.
    Researching the internet shows that people have faced this issue when upgrading Firefox or with certain AntiVirus software conflicts.
    However I can't tell all FF visitors to start altering their config files in order to be able to visit my site.
    I don't understand how I didn't have this issue prior to the migration but now something has changed that no one knows how to resolve.
    For reference: I am using FF 28.0 and I am not experiencing this SSL error on any other site other than my own since the migration.
    Does anyone have any information on what the web host may be able to do to fix this SSL issue that only occurs for FireFox users?
    Thank you for any suggestions you may be able to offer.

    Still experiencing this problem and hoping someone may have some ideas to try on the server.

  • Secure Connection Failed (Error code: sec_error_ca_cert_invalid)

    Hello
    I'm having troulbes accessing HP iLO with FF 36.0 on Ubuntu 14.04 LTS, getting the following error message:
    ====================================
    Secure Connection Failed
    An error occurred during a connection to 172.25.X.X. Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid)
    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.
    ====================================
    It seems to work with other browser such as Chromium, so the problem seems to be FF 36.0. Unfortunately, I don't have an "Add exception" button in FF that would allow me to bypass this warning.
    I've already followed the following links:
    https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
    https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
    But I didn't managed to get it work. Any idea how to get it fixed?

    I have a better answer, upgrade to version 37 via bug 1138332

  • Trying to load a secure website, firefox says "Secure Connection Failed: Peer's certificate has an invalid signature."

    I need to get on this website, which only allows Firefox and Safari for Mac OSX, but since I upgraded to the latest Firefox update, this is the message I get:
    Secure Connection Failed
    An error occurred during a connection to teleserve.dlt.ri.gov.
    Peer's certificate has an invalid signature.
    (Error code: sec_error_bad_signature)
    Help!

    The site doesn't seem to be sending the correct intermediate certificate.
    You can install this VeriSign intermediate certificate that works for me.
    *https://knowledge.verisign.com/support/ssl-certificates-support/index?page=content&id=AR1514

  • Upgrading from 35 to 36 caused secure connection failed errors

    We have a couple of different applications that our customers suddenly are having issues with on a pair of load balanced web servers after they upgrade to version 36 of Firefox. It worked fine in 35 and still works in Chrome and IE. The error only happens on certain pages within the sites. The exact error is this:
    Secure Connection Failed
    The connection to the server was reset while the page was loading.
    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    The exact same apps work fine on other servers with version 36, so I’m guessing it is some kind of a certificate/cipher issue with the server or load balancer. I have searched for this message and see others have similar issues when attempting to upload files but the pages failing don't have any file uploads on them.
    Any suggestions on what to look at?

    After spending some more time browsing around on the forums, I stumbled on this thread:
    https://support.mozilla.org/en-US/questions/1050465
    We changed the max parse length parameter to 65535 in our Cisco ACE20-MOD-K9 load balancer and this solved the issue:
    parameter-map type http HTTP-PARAM-MAP
    set header-maxparse-length 65535
    length-exceed continue

  • How to fix this problem? Secure Connection Failed, SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read)

    Secure Connection Failed
    SSL received a record with an incorrect Message Authentication Code. (Error code: ssl_error_bad_mac_read)
    I have been receiving this error message recently when I tried to access school elearning websites and other school related websites, I have also tried on internet explorer and it shows page cannot be displayed. I have been trying the available solutions to solve it but none of them work. Is there alternative solutions available? Please advise. Thanks.

    It works after I disabled IPv6 in Firefox. Thank you for your help :)

  • We are receiving a "Secure Connection Failed" error message when using Firefox Version 37.01. What is the remedy?

    We have multiple websites that do not launch now as a result of the recent upgrade from Firefox version 36.04 to version 37.01. We received "Secure Connection Failed" error messages which indicate that the connection was interrupted while the page was loading, and that the page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please explain why this is happening, and if a fix will be issued soon by Mozilla, as everything was operating normally prior to the most recent Firefox upgrade. Alternatively, please identify browser settings that can/should be changed in order for Firefox to access these basic Internet sites (that are completely accessible using other browsers such as IE and Google Chrome). Thank you.

    ''rahuldecoded [[#answer-718441|said]]''
    <blockquote>
    https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
    </blockquote>
    FYI, I work with the original poster. I looked at the suggestions on that page but none were the issue. Then I found this thread:
    https://support.mozilla.org/en-US/questions/1056488
    And that appears to be the problem we and others are having.

Maybe you are looking for